United Airlines Adds Nearly 25,000 Flights in August - United Hub

United Airlines Adds Nearly 25,000 Flights in August

Airline triples the schedule size compared to June 2020 - but still scheduled to only fly 40% of August 2019 levels; United extends change fee waiver for new bookings through July 31
July 01, 2020

CHICAGO, July 1, 2020 /PRNewswire/ -- United Airlines today announced it is tripling the size of its August schedule compared to its June 2020 schedule, adding nearly 25,000 domestic and international flights compared to July 2020, and plans to fly 40% of its overall schedule in August, as compared to August 2019. While travel demand remains a fraction of what it was at the end of 2019, customers are slowly returning to flying with a preference for leisure destinations, trips to reunite with friends and family, and getaways to places that encourage social distancing. According to TSA, more than 600,000 passengers passed through airport security checkpoints on Monday, June 29, the first time since March 19 that those numbers exceeded 25% of pre-COVID levels.

United has overhauled its cleaning and safety procedures under United CleanPlus and is giving customers more flexibility when booking by extending its waiver of change fees and award redeposit fees for reservations through July 31.

United plans to add more than 350 daily flights from its U.S. hubs in August, including doubling the number of flights from New York/Newark compared to July. This increase includes more flights to mountain and national park destinations like Aspen, Colorado; Bangor, Maine; Bozeman, Montana; and Jackson Hole, Wyoming. Internationally, United's August schedule will include a return to Tahiti and additional flights to Hawaii, the Caribbean and Mexico. Across the Atlantic, United will add more flights and options to Brussels, Frankfurt, London, Munich, Paris and Zurich.

"We're taking the same data-driven, realistic approach to growing our schedule as we did in drawing it down at the start of the pandemic," said Ankit Gupta, United's vice president of Domestic Network Planning. "Demand is coming back slowly and we're building in enough capacity to stay ahead of the number of people traveling. And we're adding in flights to places we know customers want to travel to, like outdoor recreation destinations where social distancing is easier but doing so in a way that's flexible and allows us to adjust should that demand change."

U.S. Domestic

Domestically, United plans to fly 48% of its 2019 schedule in August compared to 2019 levels, up from 30% in July. Travelers in search of more socially distant vacation options like beach, mountain and national park destinations will see more opportunities for leisure travel in United's August schedule. Highlights include:

  • Adding more than 600 daily flights to more than 200 airports across the United States, including the resumption of 50 routes from July to August.
  • Expanding flights at 147 airports across the United States.
  • Increasing connectivity in United's mid-continental hubs, including Chicago, Denver and Houston.
  • Doubling the number of flights from New York/Newark
  • Returning around 90 aircraft back into service, including adding more CRJ-550 service between New York/Newark and St. Louis; Indianapolis; Richmond, Virginia; Cincinnati; Norfolk, Virginia; and Columbus, Ohio.
  • Increasing service between Hawaii and its hubs in Chicago, Denver, Houston, Los Angeles and San Francisco
  • Resuming service to more Hawaiian destinations, including Lihue from San Francisco and Hilo from Los Angeles.

International

"United's international schedule continues to be guided by customer demand as we add back capacity in regions with relative strength," said Patrick Quayle, United's vice president of International Network and Alliances. "For August, we've seen increasing demand for leisure travel and have added options to places like Cancun and reinstated service to Tahiti. Additionally, we are further building out service to partner hubs like Frankfurt and Zurich, where customers can connect on to a wide array of destinations."

Atlantic

Internationally, United is scheduled to fly 25% of its schedule in August, up from 16% in July. Across the Atlantic, United plans to offer customers more opportunities to get to Europe and beyond, with more flying from Chicago, New York/Newark and San Francisco. Highlights include:

  • Resuming service between Chicago and Brussels and Frankfurt.
  • Resuming service between New York/Newark and Brussels, Munich and Zurich.
  • Resuming service between San Francisco and London.

Upon government approval, United will restart daily service between Delhi and San Francisco and New York/Newark.

Pacific

Across the Pacific in August, United is scheduled to restart three-times-weekly service connecting the mainland United States and Tahiti. In July, United made several changes to its Asia Pacific schedule. Highlights of United's service include:

  • Starting new service, five times weekly, between Chicago and Tokyo's Haneda Airport. United will continue operating daily service to Tokyo Narita from New York/Newark and San Francisco.
  • Resuming service between Hong Kong and San Francisco five days a week, with service continuing to Singapore.
  • Resuming service to Seoul, South Korea three days a week.
  • Resuming service to Shanghai from San Francisco two days a week.

Latin America/Caribbean

Throughout Latin America and the Caribbean, United is expanding across each region with a total of 35 new routes for August. Highlights of United's schedule include:

  • Resuming service between Houston and Lima.
  • Resuming service between New York/Newark and Sao Paulo.
  • Resuming service between Mexico City and Chicago, New York/Newark and San Francisco.
  • Adding more ways to get to Cancun from Chicago, Denver, Los Angeles, New York/Newark and San Francisco.
  • Resuming service to San Salvador and Guatemala City from Houston, New York/Newark, Los Angeles and Washington, D.C.
  • Increasing the number of flights between Houston and Mexico City, Cancun, Guadalajara and Leon in Mexico; Panama City, Panama.
  • Increasing the number of flights between New York/Newark and Punta Cana, Santiago and Santo Domingo in the Dominican Republic.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings and potentially revoking travel privileges for customers who do not follow these requirements, as underscored in a recent video from United CEO, Scott Kirby.
  • Using state-of-the-art high-efficiency (HEPA) filters on United aircraft to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying on all mainline aircraft before departure for enhanced cabin sanitation.
  • Adding a step to the check-in process, based on a recommendation from the Cleveland Clinic, requiring customers to acknowledge they do not have symptoms for COVID-19 and agree to follow our policies, including wearing a mask on board.
  • Offering customers a touchless baggage check-in experience at more than 200 airports across the United States; United is the first and only U.S. airline to make this technology available.

For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

Domestic U.S., Canada – August


Chicago O'Hare (ORD)

City

Frequency

August 3

Albuquerque, NM (ABQ)

Daily

August 3

Bangor, ME (BGR)

Daily

August 3

Colorado Springs, CO (COS)

Daily

August 3

El Paso, TX (ELP)

Daily

August 3

Honolulu, HI (HNL)

Daily*

August 3

Quebec, QC (YQB)

Daily

August 3-August 15

Missoula, MT (MSO)

Daily

*Service increases to Daily August 3


Denver (DEN)

City

Frequency

August 1

Everett, WA (PAE)

Daily

August 3

Calgary, AB (YYC)

Daily

August 3

Charlotte-Douglas, NC (CLT)

Daily

August 3

Detroit, MI (DTW)

Daily

August 3

El Paso, TX (ELP)

2x daily

August 3

Fort Lauderdale, FL (FLL)

Daily

August 3

Hartford, CT (BDL)

Daily

August 3

Honolulu/Oahu, HI (HNL)

Daily

August 3

Kahului/Maui, HI (OGG)

Daily

August 3

Kona, HI (KOA)

4x weekly

August 3

Little Rock, AR (LIT)

Daily

August 3

Louisville (SDF)

Daily

August 3

Lubbock, TX (LBB)

5x weekly

August 3

Monterey, CA (MRY)

Daily

August 3

Richmond, VA (RIC)

Daily

August 3

Riverton, WY (RIW)

Daily

August 3

Traverse City, MI (TVC)

Daily

August 3

Vancouver, BC (YVR)

Daily

August 4

Lihue, HI (LIH)

3x weekly

August 8

Destin-Ft Walton Beach, FL (VPS)

1x weekly

August 8

Greenville/Spartanburg, SC (GSP)

1x weekly

August 22

Jacksonville, FL (JAX)

12 Ops


Houston (IAH)

City

Frequency

August 3

Calgary, AL (YYC)

Daily

August 3

Amarillo, TX (AMA)

Daily

August 3

Honolulu, HI (HNL)

Daily

August 3

Ontario, CA (ONT)

Daily

August 8

Jackson Hole, WY (JAC)

1x weekly

August 8-August 15

Bozeman, MT (BZN)

1x weekly

August 8-August 15

Rapid City, SD (RAP)

1x weekly


Los Angeles (LAX)

City

Frequency

August 3

Boston, MA (BOS)

Daily

August 3

Kalispell, MT (FCA)

Daily

August 3

Kona, HI (KOA)

Daily

August 3

Kahului, HI (OGG)

Daily

August 3

Lihue, HI (LIH)

Daily

August 3

Phoenix, AZ (PHX)

2x daily

August 3

Seattle, WA (SEA)

2x daily

August 4

Hilo, HI (ITO)

3x weekly


New York/Newark (EWR)

City

Frequency

August 3

Burlington, VT (BTV)

2x daily

August 3

Kansas City, MO (MCI)

2x daily

August 3

Orange County, CA (SNA)

Daily

August 3

Sarasota/Bradenton, FL (SRQ)

3x daily

August 3

Syracuse, NY (SYR)

Daily

August 3

Toronto, ON (YYZ)

Daily

August 8

Bozeman, MT (BZN)

2x weekly

August 8-August 15

Rapid City, SD (RAP)

1x weekly


San Francisco (SFO)

City

Frequency

August 3

Honolulu, Hawaii (HNL)

2x daily*

August 3

Kona, Hawaii (KOA)

2x daily*

August 3

Kahului, Hawaii (OGG)

2x daily*

August 3

Lihue, Hawaii (LIH)

Daily

August 3

Washington, DC (DCA)

6x weekly

August 8-August 15

Rapid City (RAP)

1x weekly

*Service increases August 3

International – August


* New market in August / ** Market with increasing frequencies in August


Chicago O'Hare (ORD)

City

Frequency

Atlantic

Brussels (BRU)*

4x weekly

Frankfurt (FRA)*

5x weekly

London (LHR)

Daily

Latin

Cancun, Mexico (CUN)*

4x weekly

Mexico City, Mexico (MEX)*

5x weekly

Pacific

Tokyo-Haneda (HND)

5x weekly

Canada

Calgary (YYC)

Daily

Montreal (YUL)**

2x daily

Quebec City (YQB)*

Daily

Toronto (YYZ)**

3x daily


Denver (DEN)

City

Frequency

Latin

Cancun, Mexico (CUN)*

4x weekly

Canada

Calgary (YYC)*

Daily

Vancouver (YVR)*

Daily


Houston (IAH)

City

Frequency

Latin

(Central & South Am.)

Belize City, Belize (BZE)*

Daily

Guatemala City, Guatemala (GUA)*

2x daily

Liberia, Costa Rica (LIR)*

Daily

Lima, Peru (LIM)*

3x weekly

Managua, Nicaragua (MGA)*

Daily

Panama City, Panama (PTY)*

2x daily

Quito, Ecuador (UIO)**

Daily

San Jose, Costa Rica (SJO)*

2x daily

San Pedro Sula, Honduras (SAP)*

2x daily

San Salvador, El Salvador (SAL)*

2x daily

São Paulo, Brazil (GRU)*

Daily

Tegucigalpa, Honduras (TGU)

Daily

Latin (Mexico)

Cancun, Mexico (CUN)**

3x daily

Cozumel, Mexico (CZM)*

1x weekly

Guadalajara, Mexico (GDL)**

2x daily

Leon, Mexico (BJX)**

2x daily

Los Cabos, Mexico (SJD)

Daily

Mexico City (MEX)**

3x daily

Monterrey, Mexico (MTY)

Daily

Puebla, Mexico (PBC)*

4x weekly

Puerto Vallarta, Mexico (PVR)

Daily

Queretaro, Mexico

Daily

San Luis Potosi, Mexico

Daily

Latin (Caribbean)

Aruba (AUA)*

1x weekly

Montego Bay, Jamaica (MBJ)**

Daily

Nassau, Bahamas (NAS)**

Daily

Punta Cana, Dominican Republic (PUJ)**

Daily

San Juan, Puerto Rico (SJU)

Daily

St. Thomas

3x weekly

Canada

Calgary (YYC)*

Daily


Los Angeles (LAX)

City

Frequency

Latin

Guatemala City, Guatemala (GUA)*

2x weekly

San Salvador, El Salvador (SAL)*

2x weekly

Los Cabos, Mexico (SJD)*

5x weekly

Cancun, Mexico (CUN)*

2x weekly


New York/Newark (EWR)

City

Frequency

Atlantic

Amsterdam (AMS)

Daily

Brussels (BRU)*

3x weekly

Dublin (DUB)

4x weekly

Frankfurt (FRA)

Daily

London (LHR)

Daily

Munich (MUC)*

3x weekly

New Delhi (DEL)

Daily

Paris (CDG)**

Daily

Tel Aviv (TLV)

Daily

Zurich (ZRH)*

3x weekly

Latin

São Paulo, Brazil (GRU)*

3x weekly

Guatemala City, Guatemala (GUA)*

2x weekly

Liberia, Costa Rica (LIR)*

1x weekly

San Salvador, El Salvador (SAL)*

2x weekly

San Pedro Sula, Honduras (SAP)*

2x weekly

San Jose, Costa Rica (SJO)*

3x weekly

Cancun, Mexico (CUN)*

2x daily

Mexico City, Mexico (MEX)*

Daily

Aguadilla, Puerto Rico (BQN)*

Daily

Aruba (AUA)**

Daly

Montego Bay, Jamaica (MBJ)**

Daily

Nassau, Bahamas (NAS)**

Daily

Puerto Plata, Dominican Republic (POP)*

1x weekly

Punta Cana, Dominican Republic (PUJ)**

Daily

Santo Domingo, Dominican Republic (SDQ)**

2x daily

Santiago, Dominican Republic (STI)**

2x daily

San Juan, Puerto Rico (SJU)

Daily

Pacific

Tokyo-Narita (NRT)

Daily

Canada

Toronto (YYZ)*

Daily


San Francisco (SFO)

City

Frequency

Atlantic

Frankfurt (FRA)

Daily

London (LHR)*

5x weekly

New Delhi (DEL)

3x weekly

Tel Aviv (TLV)

3x weekly

Latin

Cancun, Mexico (CUN)*

2x weekly

Mexico City, Mexico (MEX)*

5x weekly

Puerto Vallarta, Mexico (PVR)*

5x weekly

Los Cabos, Mexico (SJD)*

5x weekly

Pacific

Hong Kong (HKG) - Singapore (SIN)

5x weekly

Pape'ete, Tahiti (PPT)*

3x weekly

Seoul (ICN)

3x weekly

Shanghai (PVG)

2x weekly

Sydney (SYD)

Daily

Tokyo-Narita (NRT)

Daily

Canada

Vancouver (YVR)**

2x daily


Washington, D.C. (IAD)

City

Frequency

Atlantic

Brussels (BRU)

Daily

Frankfurt (FRA)

Daily

London (LHR)

Daily

Munich (MUC)**

Daily

Zurich (ZRH)

Daily

Latin

Guatemala City, Guatemala (GUA)*

2x weekly

San Salvador, El Salvador (SAL)*

2x weekly

Canada

Toronto (YYZ)

Daily


Guam (GUM)

City

Frequency


Tokyo-Narita (NRT)**

10x weekly


Honolulu (HNL)

Daily


Saipan (SPN)

3x weekly


Palau (ROR)

2x monthly


Yap (YAP)

1x monthly


Island Hopper (TKK,PNI,KSA,KWA,MAJ)

1x monthly


Chuuk (TKK) - Pohnpei (PNI)

1x monthly

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

United Introduces Customer COVID-19 Testing from Houston to Latin American and Caribbean Destinations

United and Advanced Diagnostic Laboratory team up to offer self-collected, mail-in COVID-19 tests to help ensure travelers meet country entry requirements
November 23, 2020

CHICAGO, Nov. 23, 2020 /PRNewswire/ -- United announced today it is expanding its customer COVID-19 testing efforts to include flights out of Houston to select destinations in Latin America and the Caribbean. Starting for flights departing on December 7, customers originating from George Bush Intercontinental Airport (IAH) will have the option to take a self-collected, mail-in test that meets local entry requirements for the following destinations, allowing them to reunite with family or start their vacation immediately:

  • Aruba (AUA)
  • Belize City, Belize (BZE)
  • Guatemala City, Guatemala (GUA)
  • Lima, Peru (LIM)
  • Nassau, Bahamas (NAS)
  • Panama City, Panama (PTY)
  • Roatan, Honduras (RTB)
  • San Pedro Sula, Honduras (SAP)
  • San Salvador, El Salvador (SAL)
  • Tegucigalpa, Honduras (TGU)

    United Introduces Customer COVID-19 Testing from Houston to Latin American and Caribbean Destinations

    United and Advanced Diagnostic Laboratory team up to offer self-collected, mail-in COVID-19 tests to help ensure travelers meet country entry requirements
    November 23, 2020

    CHICAGO, Nov. 23, 2020 /PRNewswire/ -- United announced today it is expanding its customer COVID-19 testing efforts to include flights out of Houston to select destinations in Latin America and the Caribbean. Starting for flights departing on December 7, customers originating from George Bush Intercontinental Airport (IAH) will have the option to take a self-collected, mail-in test that meets local entry requirements for the following destinations, allowing them to reunite with family or start their vacation immediately:

    • Aruba (AUA)
    • Belize City, Belize (BZE)
    • Guatemala City, Guatemala (GUA)
    • Lima, Peru (LIM)
    • Nassau, Bahamas (NAS)
    • Panama City, Panama (PTY)
    • Roatan, Honduras (RTB)
    • San Pedro Sula, Honduras (SAP)
    • San Salvador, El Salvador (SAL)
    • Tegucigalpa, Honduras (TGU)

    "Widespread testing is key to unlocking international borders and safely reopening global travel. This is particularly important for our customers in Houston, who rely on United to keep them connected with their family and friends in Latin America and the Caribbean," said Toby Enqvist, chief customer officer for United. "We'll continue to lead the way on testing – United was the first to announce a customer COVID-19 testing program and the first to offer free tests on flights across the Atlantic – and we'll look at new, innovative ways to make the travel experience even safer."

    The self-collected, mail-in COVID-19 test is $119. The test will be administered by Advanced Diagnostic Laboratory (ADL) and processed at their COVID-19 testing laboratory in San Antonio, Texas. United will reach out to customers 14 days ahead of their flights to provide instructions on ordering a test and the testing process. United encourages customers to research the local requirements for further questions specific to their destination. Customers are advised to take the tests 72 hours before departure and should expect to receive results via email within 24-48 hours of mailing in their test.

    "As the energy capital of the world and most diverse city in the United States, Houston plays an influential role in linking global economies," said Sylvester Turner, City of Houston mayor. "As we fight against a second wave of the coronavirus, the private and public sectors, with guidance from public health experts, must work collaboratively and judiciously to reopen the global economy. Although a vaccine would be the ultimate solution, United's expansion of its customer testing program is a step in the right direction. I commend United for their leadership and forward-thinking."

    ADL's self-collection kit includes a plastic tube, a nasal swab and instructions on how to properly collect a specimen. ADL's telehealth system will be available to support customers traveling to countries that require a health care professional to supervise the COVID-19 test. United has worked closely with officials in each country to ensure that any customer – both visitors and nationals returning home – who tests negative will be able to enter the country.

    "Accurate and reliable testing is not only critical to reducing the spread of COVID-19, but essential in helping get this virus under control," said Stan Crawford, chief operations officer for ADL. "We are invested in United's commitment to ensuring customers not only meet their destination's entry requirements but that, when they do travel, they do so in a way that is safer."

    Click here for b-roll and visual assets of ADL's self-collection kit and testing 

    In addition to adding another key element to its layered approach to safety, United has also seen a positive impact on travel demand and significant increases in customer load factors and revenue when testing options are available. For example, after United announced its COVID-19 test for customers traveling from San Francisco to Hawaii and allowing them to avoid a 14-day quarantine, the airline saw a nearly 95% increase in passengers compared to the prior two-week period. Last week, United launched the world's first free transatlantic COVID-19 testing pilot between Newark Liberty International Airport and London Heathrow Airport. Through this pilot program, all crew members and customers over the age of two on select flights will be required to take a rapid COVID-19 test and provide a negative result in order to take the flight, ensuring that everyone on board over the age of two has tested negative before departure.

    A safer travel experience: United CleanPlusSM

    Since the start of the pandemic, United has been a leader in enacting new policies and innovations designed to keep employees and passengers safer when traveling. It was the first U.S. airline to mandate masks for flight attendants, quickly following with all customers and employees. United was also among the first U.S. carriers to announce it wouldn't permit customers who refused to comply with the airline's mandatory mask policy to fly with them while the face mask policy is in place. United was also the first U.S. airline to roll out touchless check-in for customers with bags, and the first to require passengers take an online health assessment before traveling. United is applying Zoono Microbe Shield, an EPA-registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to its entire mainline and express fleet before the end of the year. 

    The latest research, including a recent study conducted by the U.S. Department of Defense, shows COVID-19 exposure risk on board United aircraft is almost zero due to the airline's advanced air filtration systems, mandated mask policy and diligent cleaning protocols.

    For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.

    About United

    United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

    About Advanced Diagnostic Laboratory

    Advanced Diagnostic Laboratory (ADL) is a leader in scientific testing standards for the COVID-19 virus, both in the U.S. and internationally. Located in San Antonio, Texas, ADL has over 80 years of combined experience in clinical diagnostic testing procedures and works globally with local communities to provide safe and healthy lifestyles. For more information, call ADL at 1.800.834.3522 or visit our website at ADLHealth.com.

     

    SOURCE United Airlines

    For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

    First United Airlines Flight Offering Free Transatlantic COVID-19 Testing Takes Off

    First of its kind, testing program guarantees customers over two years old and crew test negative before departure
    November 16, 2020

    NEWARK, N.J., Nov. 16, 2020 /PRNewswire/ -- Today, United customers traveling on flight 14 from Newark Liberty International Airport (EWR) to London Heathrow (LHR) were the first to experience the airline's free transatlantic COVID-19 testing pilot program. The airline provided rapid tests to every passenger over 2 years old and all crew members on board, free of charge, guaranteeing everyone* on the flight tested negative prior to departure.

    United Airlines to Present at the 2020 Bernstein Operational Decisions Conference

    November 13, 2020

    CHICAGO, Nov. 13, 2020 /PRNewswire/ -- United Airlines' Mike Leskinen, Vice President of Corporate Development and Investor Relations will present at the Bernstein Operational Decisions Conference on Tuesday, November 17th. The presentation will begin at 12:30 p.m. CT / 1:30 p.m. ET.

    The live webcast will be available on the investor relations section of United's website at ir.united.com. The company will archive the video webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.

    About United

    United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

    SOURCE United Airlines

    For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

    United Airlines Makes it Easier to Earn MileagePlus Premier Status for 2022

    Airline reduces qualifying thresholds and offers first-ever promotions to accelerate earning status
    November 12, 2020

    CHICAGO, Nov. 12, 2020 /PRNewswire/ -- United Airlines today announced changes to its MileagePlus® Premier® program that will make it easier to earn status in 2021 for the 2022 program year. United is reducing Premier Qualifying Points (PQP) and Premier Qualifying Flights (PQF) thresholds next year and introducing first-of-its-kind promotions that help members earn status more quickly. Early next year, United will deposit 25% of the PQP-only requirements in Premier members' accounts based on their 2021 Premier status level. United will also give members bonus PQP for their first three trips flown in 2021 through Mar. 31, helping their flights go further toward reaching status.

    United Airlines Now Using New Clorox® Electrostatic Sprayers to Disinfect Airport Terminals

    Clorox® Total 360® System sprays solution that is EPA-approved to kill SARS-CoV-2, the virus that causes COVID-19;
    November 11, 2020

    CHICAGO, Nov. 11, 2020 /PRNewswire/ -- As part of the United CleanPlus commitment to enhancing safety for travelers both onboard and at the airport, United Airlines is now using the Clorox® Total 360® System to disinfect terminals at 35 of the airline's busiest airports. This electrostatic spraying system is similar to the electrostatic spraying technology used onboard aircraft and will be used to spray surfaces in ticketing lobbies, terminals, gate rooms, employee spaces and United Club locations. The disinfecting solution is EPA-approved to kill SARS-CoV-2, the virus that causes COVID-19. Through its United CleanPlus program, United has been working closely with Clorox and the Cleveland Clinic since early May to consult on all its cleaning and disinfection protocols. The airline currently uses Clorox Disinfection Wipes on all mainline aircraft and in United Club locations.

    We are Back! United Announces Return to New York's JFK Airport

    Airline to offer new transcontinental service from JFK to the west coast starting February 1
    November 10, 2020

    CHICAGO, Nov. 10, 2020 /PRNewswire/ -- United Airlines announced today that it will be returning service to New York City's John F. Kennedy Airport (JFK) on February 1, 2021 with nonstop service to the west coast. The airline's entry back into JFK after five years reflects not only its strong commitment to the New York City area, but a continuation of aggressively and strategically managing the impact of COVID-19 by increasing service to and from the places where customers want to fly. The new United service will operate out of Terminal 7.

    Responding to Thanksgiving Travel Demand, United Adds Over 1,400 Domestic Flights to Schedule

    United seeing more customers booking Thanksgiving travel closer to departure this year
    November 09, 2020

    CHICAGO, Nov. 9, 2020 /PRNewswire/ -- United Airlines expects the week of November 23 will be its busiest since March as customers travel to visit friends and family for the Thanksgiving holiday. This year, United is anticipating approximately 50% of United customers flying for Thanksgiving are booking travel less than 30 days prior to departure compared to last year when around 40% of Thanksgiving travelers booked less than 30 days before departure. To help customers reconnect with loved ones this holiday season, United is adding more than 1,400 domestic flights during the week of Thanksgiving and is monitoring bookings in real-time to swap in larger aircraft when needed to accommodate last-minute demand.

    United Airlines Launches World's First Free Transatlantic COVID-19 Testing Pilot

    Free testing guarantees all customers over 2 years old and crew on board have tested negative before departure
    October 29, 2020

    NEWARK, N.J., Oct. 29, 2020 /PRNewswire/ -- United Airlines today announced the world's first free transatlantic COVID-19 testing pilot program for customers. From November 16 through December 11, the airline will offer rapid tests to every passenger over 2 years old and crew members on board select flights from Newark Liberty International Airport (EWR) to London Heathrow (LHR), free of charge. Anyone who does not wish to be tested will be placed on another flight, guaranteeing everyone on board other than children under two will have tested negative before departure.

    United Airlines Redesigns Mobile App to be More Accessible for People with Visual Disabilities

    United increased color contrast, added more space between graphics and reorganized page flows to result in better integration with screen reader technologies;
    October 28, 2020

    CHICAGO, Oct. 28, 2020 /PRNewswire/ -- United Airlines today launches a redesigned version of its mobile app, with new enhancements intended to make travel easier for people with visual disabilities. Throughout its award-winning app, the carrier has increased color contrast, added more space between graphics and reordered how information is displayed and announced to better integrate with the screen reader technologies like VoiceOver and TalkBack that are built into most handheld devices and read aloud on-screen messages and notifications. By restructuring the way the information is organized on the app, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the app. According to the National Aging and Disability Transportation Center, more than 25 million Americans have self-reported travel-limiting disability. The improved accessibility of the app is just one of the ways United is continuing its commitment to accessibility and inclusion of customers with disabilities.

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