United Airlines Adds Nearly 25,000 Flights in August - United Hub

United Airlines Adds Nearly 25,000 Flights in August

July 01, 2020

CHICAGO, July 1, 2020 /PRNewswire/ -- United Airlines today announced it is tripling the size of its August schedule compared to its June 2020 schedule, adding nearly 25,000 domestic and international flights compared to July 2020, and plans to fly 40% of its overall schedule in August, as compared to August 2019. While travel demand remains a fraction of what it was at the end of 2019, customers are slowly returning to flying with a preference for leisure destinations, trips to reunite with friends and family, and getaways to places that encourage social distancing. According to TSA, more than 600,000 passengers passed through airport security checkpoints on Monday, June 29, the first time since March 19 that those numbers exceeded 25% of pre-COVID levels.

United has overhauled its cleaning and safety procedures under United CleanPlus and is giving customers more flexibility when booking by extending its waiver of change fees and award redeposit fees for reservations through July 31.

United plans to add more than 350 daily flights from its U.S. hubs in August, including doubling the number of flights from New York/Newark compared to July. This increase includes more flights to mountain and national park destinations like Aspen, Colorado; Bangor, Maine; Bozeman, Montana; and Jackson Hole, Wyoming. Internationally, United's August schedule will include a return to Tahiti and additional flights to Hawaii, the Caribbean and Mexico. Across the Atlantic, United will add more flights and options to Brussels, Frankfurt, London, Munich, Paris and Zurich.

"We're taking the same data-driven, realistic approach to growing our schedule as we did in drawing it down at the start of the pandemic," said Ankit Gupta, United's vice president of Domestic Network Planning. "Demand is coming back slowly and we're building in enough capacity to stay ahead of the number of people traveling. And we're adding in flights to places we know customers want to travel to, like outdoor recreation destinations where social distancing is easier but doing so in a way that's flexible and allows us to adjust should that demand change."

U.S. Domestic

Domestically, United plans to fly 48% of its 2019 schedule in August compared to 2019 levels, up from 30% in July. Travelers in search of more socially distant vacation options like beach, mountain and national park destinations will see more opportunities for leisure travel in United's August schedule. Highlights include:

  • Adding more than 600 daily flights to more than 200 airports across the United States, including the resumption of 50 routes from July to August.
  • Expanding flights at 147 airports across the United States.
  • Increasing connectivity in United's mid-continental hubs, including Chicago, Denver and Houston.
  • Doubling the number of flights from New York/Newark
  • Returning around 90 aircraft back into service, including adding more CRJ-550 service between New York/Newark and St. Louis; Indianapolis; Richmond, Virginia; Cincinnati; Norfolk, Virginia; and Columbus, Ohio.
  • Increasing service between Hawaii and its hubs in Chicago, Denver, Houston, Los Angeles and San Francisco
  • Resuming service to more Hawaiian destinations, including Lihue from San Francisco and Hilo from Los Angeles.

International

"United's international schedule continues to be guided by customer demand as we add back capacity in regions with relative strength," said Patrick Quayle, United's vice president of International Network and Alliances. "For August, we've seen increasing demand for leisure travel and have added options to places like Cancun and reinstated service to Tahiti. Additionally, we are further building out service to partner hubs like Frankfurt and Zurich, where customers can connect on to a wide array of destinations."

Atlantic

Internationally, United is scheduled to fly 25% of its schedule in August, up from 16% in July. Across the Atlantic, United plans to offer customers more opportunities to get to Europe and beyond, with more flying from Chicago, New York/Newark and San Francisco. Highlights include:

  • Resuming service between Chicago and Brussels and Frankfurt.
  • Resuming service between New York/Newark and Brussels, Munich and Zurich.
  • Resuming service between San Francisco and London.

Upon government approval, United will restart daily service between Delhi and San Francisco and New York/Newark.

Pacific

Across the Pacific in August, United is scheduled to restart three-times-weekly service connecting the mainland United States and Tahiti. In July, United made several changes to its Asia Pacific schedule. Highlights of United's service include:

  • Starting new service, five times weekly, between Chicago and Tokyo's Haneda Airport. United will continue operating daily service to Tokyo Narita from New York/Newark and San Francisco.
  • Resuming service between Hong Kong and San Francisco five days a week, with service continuing to Singapore.
  • Resuming service to Seoul, South Korea three days a week.
  • Resuming service to Shanghai from San Francisco two days a week.

Latin America/Caribbean

Throughout Latin America and the Caribbean, United is expanding across each region with a total of 35 new routes for August. Highlights of United's schedule include:

  • Resuming service between Houston and Lima.
  • Resuming service between New York/Newark and Sao Paulo.
  • Resuming service between Mexico City and Chicago, New York/Newark and San Francisco.
  • Adding more ways to get to Cancun from Chicago, Denver, Los Angeles, New York/Newark and San Francisco.
  • Resuming service to San Salvador and Guatemala City from Houston, New York/Newark, Los Angeles and Washington, D.C.
  • Increasing the number of flights between Houston and Mexico City, Cancun, Guadalajara and Leon in Mexico; Panama City, Panama.
  • Increasing the number of flights between New York/Newark and Punta Cana, Santiago and Santo Domingo in the Dominican Republic.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings and potentially revoking travel privileges for customers who do not follow these requirements, as underscored in a recent video from United CEO, Scott Kirby.
  • Using state-of-the-art high-efficiency (HEPA) filters on United aircraft to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying on all mainline aircraft before departure for enhanced cabin sanitation.
  • Adding a step to the check-in process, based on a recommendation from the Cleveland Clinic, requiring customers to acknowledge they do not have symptoms for COVID-19 and agree to follow our policies, including wearing a mask on board.
  • Offering customers a touchless baggage check-in experience at more than 200 airports across the United States; United is the first and only U.S. airline to make this technology available.

For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

Domestic U.S., Canada – August


Chicago O'Hare (ORD)

City

Frequency

August 3

Albuquerque, NM (ABQ)

Daily

August 3

Bangor, ME (BGR)

Daily

August 3

Colorado Springs, CO (COS)

Daily

August 3

El Paso, TX (ELP)

Daily

August 3

Honolulu, HI (HNL)

Daily*

August 3

Quebec, QC (YQB)

Daily

August 3-August 15

Missoula, MT (MSO)

Daily

*Service increases to Daily August 3


Denver (DEN)

City

Frequency

August 1

Everett, WA (PAE)

Daily

August 3

Calgary, AB (YYC)

Daily

August 3

Charlotte-Douglas, NC (CLT)

Daily

August 3

Detroit, MI (DTW)

Daily

August 3

El Paso, TX (ELP)

2x daily

August 3

Fort Lauderdale, FL (FLL)

Daily

August 3

Hartford, CT (BDL)

Daily

August 3

Honolulu/Oahu, HI (HNL)

Daily

August 3

Kahului/Maui, HI (OGG)

Daily

August 3

Kona, HI (KOA)

4x weekly

August 3

Little Rock, AR (LIT)

Daily

August 3

Louisville (SDF)

Daily

August 3

Lubbock, TX (LBB)

5x weekly

August 3

Monterey, CA (MRY)

Daily

August 3

Richmond, VA (RIC)

Daily

August 3

Riverton, WY (RIW)

Daily

August 3

Traverse City, MI (TVC)

Daily

August 3

Vancouver, BC (YVR)

Daily

August 4

Lihue, HI (LIH)

3x weekly

August 8

Destin-Ft Walton Beach, FL (VPS)

1x weekly

August 8

Greenville/Spartanburg, SC (GSP)

1x weekly

August 22

Jacksonville, FL (JAX)

12 Ops


Houston (IAH)

City

Frequency

August 3

Calgary, AL (YYC)

Daily

August 3

Amarillo, TX (AMA)

Daily

August 3

Honolulu, HI (HNL)

Daily

August 3

Ontario, CA (ONT)

Daily

August 8

Jackson Hole, WY (JAC)

1x weekly

August 8-August 15

Bozeman, MT (BZN)

1x weekly

August 8-August 15

Rapid City, SD (RAP)

1x weekly


Los Angeles (LAX)

City

Frequency

August 3

Boston, MA (BOS)

Daily

August 3

Kalispell, MT (FCA)

Daily

August 3

Kona, HI (KOA)

Daily

August 3

Kahului, HI (OGG)

Daily

August 3

Lihue, HI (LIH)

Daily

August 3

Phoenix, AZ (PHX)

2x daily

August 3

Seattle, WA (SEA)

2x daily

August 4

Hilo, HI (ITO)

3x weekly


New York/Newark (EWR)

City

Frequency

August 3

Burlington, VT (BTV)

2x daily

August 3

Kansas City, MO (MCI)

2x daily

August 3

Orange County, CA (SNA)

Daily

August 3

Sarasota/Bradenton, FL (SRQ)

3x daily

August 3

Syracuse, NY (SYR)

Daily

August 3

Toronto, ON (YYZ)

Daily

August 8

Bozeman, MT (BZN)

2x weekly

August 8-August 15

Rapid City, SD (RAP)

1x weekly


San Francisco (SFO)

City

Frequency

August 3

Honolulu, Hawaii (HNL)

2x daily*

August 3

Kona, Hawaii (KOA)

2x daily*

August 3

Kahului, Hawaii (OGG)

2x daily*

August 3

Lihue, Hawaii (LIH)

Daily

August 3

Washington, DC (DCA)

6x weekly

August 8-August 15

Rapid City (RAP)

1x weekly

*Service increases August 3

International – August


* New market in August / ** Market with increasing frequencies in August


Chicago O'Hare (ORD)

City

Frequency

Atlantic

Brussels (BRU)*

4x weekly

Frankfurt (FRA)*

5x weekly

London (LHR)

Daily

Latin

Cancun, Mexico (CUN)*

4x weekly

Mexico City, Mexico (MEX)*

5x weekly

Pacific

Tokyo-Haneda (HND)

5x weekly

Canada

Calgary (YYC)

Daily

Montreal (YUL)**

2x daily

Quebec City (YQB)*

Daily

Toronto (YYZ)**

3x daily


Denver (DEN)

City

Frequency

Latin

Cancun, Mexico (CUN)*

4x weekly

Canada

Calgary (YYC)*

Daily

Vancouver (YVR)*

Daily


Houston (IAH)

City

Frequency

Latin

(Central & South Am.)

Belize City, Belize (BZE)*

Daily

Guatemala City, Guatemala (GUA)*

2x daily

Liberia, Costa Rica (LIR)*

Daily

Lima, Peru (LIM)*

3x weekly

Managua, Nicaragua (MGA)*

Daily

Panama City, Panama (PTY)*

2x daily

Quito, Ecuador (UIO)**

Daily

San Jose, Costa Rica (SJO)*

2x daily

San Pedro Sula, Honduras (SAP)*

2x daily

San Salvador, El Salvador (SAL)*

2x daily

São Paulo, Brazil (GRU)*

Daily

Tegucigalpa, Honduras (TGU)

Daily

Latin (Mexico)

Cancun, Mexico (CUN)**

3x daily

Cozumel, Mexico (CZM)*

1x weekly

Guadalajara, Mexico (GDL)**

2x daily

Leon, Mexico (BJX)**

2x daily

Los Cabos, Mexico (SJD)

Daily

Mexico City (MEX)**

3x daily

Monterrey, Mexico (MTY)

Daily

Puebla, Mexico (PBC)*

4x weekly

Puerto Vallarta, Mexico (PVR)

Daily

Queretaro, Mexico

Daily

San Luis Potosi, Mexico

Daily

Latin (Caribbean)

Aruba (AUA)*

1x weekly

Montego Bay, Jamaica (MBJ)**

Daily

Nassau, Bahamas (NAS)**

Daily

Punta Cana, Dominican Republic (PUJ)**

Daily

San Juan, Puerto Rico (SJU)

Daily

St. Thomas

3x weekly

Canada

Calgary (YYC)*

Daily


Los Angeles (LAX)

City

Frequency

Latin

Guatemala City, Guatemala (GUA)*

2x weekly

San Salvador, El Salvador (SAL)*

2x weekly

Los Cabos, Mexico (SJD)*

5x weekly

Cancun, Mexico (CUN)*

2x weekly


New York/Newark (EWR)

City

Frequency

Atlantic

Amsterdam (AMS)

Daily

Brussels (BRU)*

3x weekly

Dublin (DUB)

4x weekly

Frankfurt (FRA)

Daily

London (LHR)

Daily

Munich (MUC)*

3x weekly

New Delhi (DEL)

Daily

Paris (CDG)**

Daily

Tel Aviv (TLV)

Daily

Zurich (ZRH)*

3x weekly

Latin

São Paulo, Brazil (GRU)*

3x weekly

Guatemala City, Guatemala (GUA)*

2x weekly

Liberia, Costa Rica (LIR)*

1x weekly

San Salvador, El Salvador (SAL)*

2x weekly

San Pedro Sula, Honduras (SAP)*

2x weekly

San Jose, Costa Rica (SJO)*

3x weekly

Cancun, Mexico (CUN)*

2x daily

Mexico City, Mexico (MEX)*

Daily

Aguadilla, Puerto Rico (BQN)*

Daily

Aruba (AUA)**

Daly

Montego Bay, Jamaica (MBJ)**

Daily

Nassau, Bahamas (NAS)**

Daily

Puerto Plata, Dominican Republic (POP)*

1x weekly

Punta Cana, Dominican Republic (PUJ)**

Daily

Santo Domingo, Dominican Republic (SDQ)**

2x daily

Santiago, Dominican Republic (STI)**

2x daily

San Juan, Puerto Rico (SJU)

Daily

Pacific

Tokyo-Narita (NRT)

Daily

Canada

Toronto (YYZ)*

Daily


San Francisco (SFO)

City

Frequency

Atlantic

Frankfurt (FRA)

Daily

London (LHR)*

5x weekly

New Delhi (DEL)

3x weekly

Tel Aviv (TLV)

3x weekly

Latin

Cancun, Mexico (CUN)*

2x weekly

Mexico City, Mexico (MEX)*

5x weekly

Puerto Vallarta, Mexico (PVR)*

5x weekly

Los Cabos, Mexico (SJD)*

5x weekly

Pacific

Hong Kong (HKG) - Singapore (SIN)

5x weekly

Pape'ete, Tahiti (PPT)*

3x weekly

Seoul (ICN)

3x weekly

Shanghai (PVG)

2x weekly

Sydney (SYD)

Daily

Tokyo-Narita (NRT)

Daily

Canada

Vancouver (YVR)**

2x daily


Washington, D.C. (IAD)

City

Frequency

Atlantic

Brussels (BRU)

Daily

Frankfurt (FRA)

Daily

London (LHR)

Daily

Munich (MUC)**

Daily

Zurich (ZRH)

Daily

Latin

Guatemala City, Guatemala (GUA)*

2x weekly

San Salvador, El Salvador (SAL)*

2x weekly

Canada

Toronto (YYZ)

Daily


Guam (GUM)

City

Frequency


Tokyo-Narita (NRT)**

10x weekly


Honolulu (HNL)

Daily


Saipan (SPN)

3x weekly


Palau (ROR)

2x monthly


Yap (YAP)

1x monthly


Island Hopper (TKK,PNI,KSA,KWA,MAJ)

1x monthly


Chuuk (TKK) - Pohnpei (PNI)

1x monthly

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Plans to Resume Service on More Than 25 International Routes in September

July 31, 2020

CHICAGO, July 31, 2020 /PRNewswire/ -- United Airlines today announced it plans to resume service on nearly 30 international routes in September, including flights to Asia, India, Australia, Israel and Latin America and to continue to add ways to visit popular vacation destinations in the Caribbean, Hawaii and Mexico. The airline intends to fly 37% of its overall schedule in September as compared to the same period last year and is a 4% increase in capacity compared to what is planned for August 2020. United is also extending its waiver of change fees and award redeposit fees for reservations through August 31.

Passengers Can Now Text Cleaning and Safety Questions Directly to United Airlines

July 30, 2020

CHICAGO, July 30, 2020 /PRNewswire/ -- United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and safety procedures put in place due to COVID-19. Customers can text "Clean" to FLYUA (35982) and get answers to questions about masks, boarding procedures, touchless check-in options and more, without having to call, search online or wait in a line for an answer. The United Automated Assistant is one of many recent innovations that have been developed to modernize the airline's service and create a more seamless experience for our customers. This launch follows another recently announced digital product that allows United customers on standby and upgrade lists to receive text notifications once they have been cleared and assigned a seat, saving them time and further limiting person-to-person interactions.


United Airlines Names Sasha Johnson Vice President Corporate Safety

July 24, 2020

CHICAGO, July 24, 2020 /PRNewswire/ -- United Airlines today announced that Sasha Johnson will become the company's Vice President of Corporate Safety following Michael Quiello's retirement from United, effective October 1. Johnson, who currently serves as United's managing director of International Regulatory and Policy, will report to United's Chief Operations Officer Jon Roitman.

In her new role, Johnson will manage all aspects of worldwide aviation safety, ground safety, quality assurance, medical, workers compensation, managed care, business continuity, family assistance and emergency operations for United.

"Sasha is a highly respected and well-established leader with a proven track record of navigating some of the most challenging safety and regulatory issues in our industry," said Scott Kirby, United's chief executive officer. "Her unparalleled capacity for collaboration, teamwork and creative solutions will be a tremendous asset to our corporate safety team during one of the most challenging periods our industry has ever faced. We wish Mike well and appreciate his efforts over the past decade to not only lead United's safety programs but also take on a mentorship role for young people interested in aviation."

During Quiello's 11 years with United, the Corporate Safety team accomplished some tremendous milestones, including the highly complex process that resulted in United's single operating certificate after the merger with Continental Airlines. Quiello championed the company's active participation in the OSHA Voluntary Protection Program, and under his leadership, the United team's data visualization program won the National Safety Council's highest award.

Before joining United in 2015, Johnson worked for more than a decade at the Federal Aviation Administration and with the Department of Transportation in various roles including chief of staff at the FAA; assistant to the secretary and director of public affairs, and press secretary at the DOT. In these roles, she developed a comprehensive understanding of the issues critical to aviation safety, honed by her work in crisis management with the FAA administrator and the DOT secretary. 

Prior to that, Johnson spent more than a decade in broadcast journalism at CNN, including covering campaigns and elections as a senior producer.

Johnson holds a Bachelor of Science degree from the S.I. Newhouse School of Public Communications at Syracuse University.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Extends Mask Requirements to Airports

July 22, 2020

CHICAGO, July 22, 2020 /PRNewswire/ -- United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer service counters and kiosks, United Club locations, United's gates and baggage claim areas. If customers refuse to comply, they may be refused travel and banned from flying United at least while the mask requirement is in place. This will be effective for all customers traveling on and after July 24 regardless of when their ticket was purchased. United also will strengthen its mask exemption policy by only excluding children under the age of two. If a passenger believes that there are extraordinary circumstances that warrant an exception, they should contact United or speak to a representative at the airport.

United Airlines Took Industry-Leading Steps to Manage Historic Impact of COVID-19 in Q2

July 21, 2020

CHICAGO, July 21, 2020 /PRNewswire/ -- United Airlines (UAL) today announced second quarter 2020 financial results, the most difficult financial quarter in its 94-year history, with a net loss of $1.6 billion, and an adjusted net loss¹ of $2.6 billion. Total operating revenues were down 87.1% year-over-year, on an 87.8 percent decrease in capacity year-over-year. The company's total liquidity as of the close of business on Monday, July 20, 2020 was approximately $15.2 billion. United now expects liquidity at the end of the third quarter to be over $18 billion.

United Airlines to Maximize Ventilation System During Boarding and Deplaning

July 20, 2020

CHICAGO, July 20, 2020 /PRNewswire/ -- United Airlines today announced that the carrier will now maximize air flow volume for all mainline aircraft high-efficiency particulate air (HEPA) filtration systems during the entire boarding and deplaning process, helping further reduce the spread of COVID-19. In combination with the HEPA filters, the air conditioning and pressurization system onboard United's mainline aircraft recirculates the air every 2-3 minutes and removes 99.97% of particles – including viruses and bacteria during both ground and air operations – making the air onboard a plane significantly cleaner than what people typically experience in restaurants, grocery stores, schools or even some hospitals. United pilots and ground staff are working to implement this new procedure for mainline aircraft beginning July 27.

United Airlines Named a Top Company for Disability Inclusion for Fifth Consecutive Year

July 15, 2020

CHICAGO, July 15, 2020 /PRNewswire/ -- United Airlines was recognized for the fifth consecutive year as a top-scoring company and best place to work for disability inclusion with a perfect score of 100 on the 2020 Disability Equality Index (DEI). The 2020 DEI measured United's inclusion criteria including: culture & leadership; enterprise-wide access; employment practices; community engagement and supplier diversity.

United Airlines to Hold Webcast of Second-Quarter 2020 Financial Results

July 07, 2020

CHICAGO, July 7, 2020 /PRNewswire/ -- United Airlines will hold a conference call to discuss second-quarter 2020 financial results on Wednesday, July 22, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its second-quarter earnings release and third-quarter investor update after market close on Tuesday, July 21.

United Airlines Further Expands International Schedule: Adds New Service Between Chicago and Tel Aviv

July 07, 2020

Chicago, July 6, 2020 – United Airlines today announced it is further expanding its international schedule in September with new nonstop service three days a week between Chicago O'Hare and Tel Aviv's Ben Gurion International Airport. United also announced it is reinstating service between Chicago and Hong Kong as well as between Los Angeles and Sydney.

United Announces Completion of MileagePlus Senior Secured Notes Offering

July 02, 2020

CHICAGO, July 2, 2020 /PRNewswire/ -- Today, United Airlines, Inc. ("United") announced the completion of the private offering by Mileage Plus Holdings, LLC, a direct wholly-owned subsidiary of United that operates the MileagePlus program ("MPH"), and Mileage Plus Intellectual Property Assets, Ltd., an indirect wholly-owned subsidiary of MPH ("MIPA" and, together with MPH, the "MileagePlus Subsidiaries") of an aggregate of $3.8 billion in principal amount of 6.50% senior secured notes due 2027 (the "Notes"). Concurrently with the issuance of the Notes, the MileagePlus Subsidiaries entered into a credit agreement providing for a term loan facility ("Term Loan Facility") in an aggregate amount of $3.0 billion. Borrowings under the Term Loan Facility will bear interest at a variable rate equal to LIBOR (but not less than 1.0% per annum) plus 5.25% per annum. The MileagePlus Subsidiaries intend to loan the net proceeds from the offering of the Notes and borrowings under the Term Loan Facility to United, after depositing a portion of such proceeds in reserve accounts for the Notes and the Term Loan Facility.

United Airlines Resuming Service Between San Francisco and Shanghai

June 26, 2020

CHICAGO, June 26, 2020 /PRNewswire/ -- United Airlines announced today it will resume service to China with twice-weekly flights between San Francisco and Shanghai's Pudong International Airport via Seoul's Incheon International Airport beginning July 8, 2020. United will operate service with Boeing 777-300ER aircraft from San Francisco to Shanghai on Wednesdays and Saturdays. Customers traveling from Shanghai will return to San Francisco on Thursdays and Sundays.

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