United Airlines Adds Nearly 25,000 Flights in August - United Hub

United Airlines Adds Nearly 25,000 Flights in August

Airline triples the schedule size compared to June 2020 - but still scheduled to only fly 40% of August 2019 levels; United extends change fee waiver for new bookings through July 31
July 01, 2020

CHICAGO, July 1, 2020 /PRNewswire/ -- United Airlines today announced it is tripling the size of its August schedule compared to its June 2020 schedule, adding nearly 25,000 domestic and international flights compared to July 2020, and plans to fly 40% of its overall schedule in August, as compared to August 2019. While travel demand remains a fraction of what it was at the end of 2019, customers are slowly returning to flying with a preference for leisure destinations, trips to reunite with friends and family, and getaways to places that encourage social distancing. According to TSA, more than 600,000 passengers passed through airport security checkpoints on Monday, June 29, the first time since March 19 that those numbers exceeded 25% of pre-COVID levels.

United has overhauled its cleaning and safety procedures under United CleanPlus and is giving customers more flexibility when booking by extending its waiver of change fees and award redeposit fees for reservations through July 31.

United plans to add more than 350 daily flights from its U.S. hubs in August, including doubling the number of flights from New York/Newark compared to July. This increase includes more flights to mountain and national park destinations like Aspen, Colorado; Bangor, Maine; Bozeman, Montana; and Jackson Hole, Wyoming. Internationally, United's August schedule will include a return to Tahiti and additional flights to Hawaii, the Caribbean and Mexico. Across the Atlantic, United will add more flights and options to Brussels, Frankfurt, London, Munich, Paris and Zurich.

"We're taking the same data-driven, realistic approach to growing our schedule as we did in drawing it down at the start of the pandemic," said Ankit Gupta, United's vice president of Domestic Network Planning. "Demand is coming back slowly and we're building in enough capacity to stay ahead of the number of people traveling. And we're adding in flights to places we know customers want to travel to, like outdoor recreation destinations where social distancing is easier but doing so in a way that's flexible and allows us to adjust should that demand change."

U.S. Domestic

Domestically, United plans to fly 48% of its 2019 schedule in August compared to 2019 levels, up from 30% in July. Travelers in search of more socially distant vacation options like beach, mountain and national park destinations will see more opportunities for leisure travel in United's August schedule. Highlights include:

  • Adding more than 600 daily flights to more than 200 airports across the United States, including the resumption of 50 routes from July to August.
  • Expanding flights at 147 airports across the United States.
  • Increasing connectivity in United's mid-continental hubs, including Chicago, Denver and Houston.
  • Doubling the number of flights from New York/Newark
  • Returning around 90 aircraft back into service, including adding more CRJ-550 service between New York/Newark and St. Louis; Indianapolis; Richmond, Virginia; Cincinnati; Norfolk, Virginia; and Columbus, Ohio.
  • Increasing service between Hawaii and its hubs in Chicago, Denver, Houston, Los Angeles and San Francisco
  • Resuming service to more Hawaiian destinations, including Lihue from San Francisco and Hilo from Los Angeles.

International

"United's international schedule continues to be guided by customer demand as we add back capacity in regions with relative strength," said Patrick Quayle, United's vice president of International Network and Alliances. "For August, we've seen increasing demand for leisure travel and have added options to places like Cancun and reinstated service to Tahiti. Additionally, we are further building out service to partner hubs like Frankfurt and Zurich, where customers can connect on to a wide array of destinations."

Atlantic

Internationally, United is scheduled to fly 25% of its schedule in August, up from 16% in July. Across the Atlantic, United plans to offer customers more opportunities to get to Europe and beyond, with more flying from Chicago, New York/Newark and San Francisco. Highlights include:

  • Resuming service between Chicago and Brussels and Frankfurt.
  • Resuming service between New York/Newark and Brussels, Munich and Zurich.
  • Resuming service between San Francisco and London.

Upon government approval, United will restart daily service between Delhi and San Francisco and New York/Newark.

Pacific

Across the Pacific in August, United is scheduled to restart three-times-weekly service connecting the mainland United States and Tahiti. In July, United made several changes to its Asia Pacific schedule. Highlights of United's service include:

  • Starting new service, five times weekly, between Chicago and Tokyo's Haneda Airport. United will continue operating daily service to Tokyo Narita from New York/Newark and San Francisco.
  • Resuming service between Hong Kong and San Francisco five days a week, with service continuing to Singapore.
  • Resuming service to Seoul, South Korea three days a week.
  • Resuming service to Shanghai from San Francisco two days a week.

Latin America/Caribbean

Throughout Latin America and the Caribbean, United is expanding across each region with a total of 35 new routes for August. Highlights of United's schedule include:

  • Resuming service between Houston and Lima.
  • Resuming service between New York/Newark and Sao Paulo.
  • Resuming service between Mexico City and Chicago, New York/Newark and San Francisco.
  • Adding more ways to get to Cancun from Chicago, Denver, Los Angeles, New York/Newark and San Francisco.
  • Resuming service to San Salvador and Guatemala City from Houston, New York/Newark, Los Angeles and Washington, D.C.
  • Increasing the number of flights between Houston and Mexico City, Cancun, Guadalajara and Leon in Mexico; Panama City, Panama.
  • Increasing the number of flights between New York/Newark and Punta Cana, Santiago and Santo Domingo in the Dominican Republic.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings and potentially revoking travel privileges for customers who do not follow these requirements, as underscored in a recent video from United CEO, Scott Kirby.
  • Using state-of-the-art high-efficiency (HEPA) filters on United aircraft to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying on all mainline aircraft before departure for enhanced cabin sanitation.
  • Adding a step to the check-in process, based on a recommendation from the Cleveland Clinic, requiring customers to acknowledge they do not have symptoms for COVID-19 and agree to follow our policies, including wearing a mask on board.
  • Offering customers a touchless baggage check-in experience at more than 200 airports across the United States; United is the first and only U.S. airline to make this technology available.

For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

Domestic U.S., Canada – August


Chicago O'Hare (ORD)

City

Frequency

August 3

Albuquerque, NM (ABQ)

Daily

August 3

Bangor, ME (BGR)

Daily

August 3

Colorado Springs, CO (COS)

Daily

August 3

El Paso, TX (ELP)

Daily

August 3

Honolulu, HI (HNL)

Daily*

August 3

Quebec, QC (YQB)

Daily

August 3-August 15

Missoula, MT (MSO)

Daily

*Service increases to Daily August 3


Denver (DEN)

City

Frequency

August 1

Everett, WA (PAE)

Daily

August 3

Calgary, AB (YYC)

Daily

August 3

Charlotte-Douglas, NC (CLT)

Daily

August 3

Detroit, MI (DTW)

Daily

August 3

El Paso, TX (ELP)

2x daily

August 3

Fort Lauderdale, FL (FLL)

Daily

August 3

Hartford, CT (BDL)

Daily

August 3

Honolulu/Oahu, HI (HNL)

Daily

August 3

Kahului/Maui, HI (OGG)

Daily

August 3

Kona, HI (KOA)

4x weekly

August 3

Little Rock, AR (LIT)

Daily

August 3

Louisville (SDF)

Daily

August 3

Lubbock, TX (LBB)

5x weekly

August 3

Monterey, CA (MRY)

Daily

August 3

Richmond, VA (RIC)

Daily

August 3

Riverton, WY (RIW)

Daily

August 3

Traverse City, MI (TVC)

Daily

August 3

Vancouver, BC (YVR)

Daily

August 4

Lihue, HI (LIH)

3x weekly

August 8

Destin-Ft Walton Beach, FL (VPS)

1x weekly

August 8

Greenville/Spartanburg, SC (GSP)

1x weekly

August 22

Jacksonville, FL (JAX)

12 Ops


Houston (IAH)

City

Frequency

August 3

Calgary, AL (YYC)

Daily

August 3

Amarillo, TX (AMA)

Daily

August 3

Honolulu, HI (HNL)

Daily

August 3

Ontario, CA (ONT)

Daily

August 8

Jackson Hole, WY (JAC)

1x weekly

August 8-August 15

Bozeman, MT (BZN)

1x weekly

August 8-August 15

Rapid City, SD (RAP)

1x weekly


Los Angeles (LAX)

City

Frequency

August 3

Boston, MA (BOS)

Daily

August 3

Kalispell, MT (FCA)

Daily

August 3

Kona, HI (KOA)

Daily

August 3

Kahului, HI (OGG)

Daily

August 3

Lihue, HI (LIH)

Daily

August 3

Phoenix, AZ (PHX)

2x daily

August 3

Seattle, WA (SEA)

2x daily

August 4

Hilo, HI (ITO)

3x weekly


New York/Newark (EWR)

City

Frequency

August 3

Burlington, VT (BTV)

2x daily

August 3

Kansas City, MO (MCI)

2x daily

August 3

Orange County, CA (SNA)

Daily

August 3

Sarasota/Bradenton, FL (SRQ)

3x daily

August 3

Syracuse, NY (SYR)

Daily

August 3

Toronto, ON (YYZ)

Daily

August 8

Bozeman, MT (BZN)

2x weekly

August 8-August 15

Rapid City, SD (RAP)

1x weekly


San Francisco (SFO)

City

Frequency

August 3

Honolulu, Hawaii (HNL)

2x daily*

August 3

Kona, Hawaii (KOA)

2x daily*

August 3

Kahului, Hawaii (OGG)

2x daily*

August 3

Lihue, Hawaii (LIH)

Daily

August 3

Washington, DC (DCA)

6x weekly

August 8-August 15

Rapid City (RAP)

1x weekly

*Service increases August 3

International – August


* New market in August / ** Market with increasing frequencies in August


Chicago O'Hare (ORD)

City

Frequency

Atlantic

Brussels (BRU)*

4x weekly

Frankfurt (FRA)*

5x weekly

London (LHR)

Daily

Latin

Cancun, Mexico (CUN)*

4x weekly

Mexico City, Mexico (MEX)*

5x weekly

Pacific

Tokyo-Haneda (HND)

5x weekly

Canada

Calgary (YYC)

Daily

Montreal (YUL)**

2x daily

Quebec City (YQB)*

Daily

Toronto (YYZ)**

3x daily


Denver (DEN)

City

Frequency

Latin

Cancun, Mexico (CUN)*

4x weekly

Canada

Calgary (YYC)*

Daily

Vancouver (YVR)*

Daily


Houston (IAH)

City

Frequency

Latin

(Central & South Am.)

Belize City, Belize (BZE)*

Daily

Guatemala City, Guatemala (GUA)*

2x daily

Liberia, Costa Rica (LIR)*

Daily

Lima, Peru (LIM)*

3x weekly

Managua, Nicaragua (MGA)*

Daily

Panama City, Panama (PTY)*

2x daily

Quito, Ecuador (UIO)**

Daily

San Jose, Costa Rica (SJO)*

2x daily

San Pedro Sula, Honduras (SAP)*

2x daily

San Salvador, El Salvador (SAL)*

2x daily

São Paulo, Brazil (GRU)*

Daily

Tegucigalpa, Honduras (TGU)

Daily

Latin (Mexico)

Cancun, Mexico (CUN)**

3x daily

Cozumel, Mexico (CZM)*

1x weekly

Guadalajara, Mexico (GDL)**

2x daily

Leon, Mexico (BJX)**

2x daily

Los Cabos, Mexico (SJD)

Daily

Mexico City (MEX)**

3x daily

Monterrey, Mexico (MTY)

Daily

Puebla, Mexico (PBC)*

4x weekly

Puerto Vallarta, Mexico (PVR)

Daily

Queretaro, Mexico

Daily

San Luis Potosi, Mexico

Daily

Latin (Caribbean)

Aruba (AUA)*

1x weekly

Montego Bay, Jamaica (MBJ)**

Daily

Nassau, Bahamas (NAS)**

Daily

Punta Cana, Dominican Republic (PUJ)**

Daily

San Juan, Puerto Rico (SJU)

Daily

St. Thomas

3x weekly

Canada

Calgary (YYC)*

Daily


Los Angeles (LAX)

City

Frequency

Latin

Guatemala City, Guatemala (GUA)*

2x weekly

San Salvador, El Salvador (SAL)*

2x weekly

Los Cabos, Mexico (SJD)*

5x weekly

Cancun, Mexico (CUN)*

2x weekly


New York/Newark (EWR)

City

Frequency

Atlantic

Amsterdam (AMS)

Daily

Brussels (BRU)*

3x weekly

Dublin (DUB)

4x weekly

Frankfurt (FRA)

Daily

London (LHR)

Daily

Munich (MUC)*

3x weekly

New Delhi (DEL)

Daily

Paris (CDG)**

Daily

Tel Aviv (TLV)

Daily

Zurich (ZRH)*

3x weekly

Latin

São Paulo, Brazil (GRU)*

3x weekly

Guatemala City, Guatemala (GUA)*

2x weekly

Liberia, Costa Rica (LIR)*

1x weekly

San Salvador, El Salvador (SAL)*

2x weekly

San Pedro Sula, Honduras (SAP)*

2x weekly

San Jose, Costa Rica (SJO)*

3x weekly

Cancun, Mexico (CUN)*

2x daily

Mexico City, Mexico (MEX)*

Daily

Aguadilla, Puerto Rico (BQN)*

Daily

Aruba (AUA)**

Daly

Montego Bay, Jamaica (MBJ)**

Daily

Nassau, Bahamas (NAS)**

Daily

Puerto Plata, Dominican Republic (POP)*

1x weekly

Punta Cana, Dominican Republic (PUJ)**

Daily

Santo Domingo, Dominican Republic (SDQ)**

2x daily

Santiago, Dominican Republic (STI)**

2x daily

San Juan, Puerto Rico (SJU)

Daily

Pacific

Tokyo-Narita (NRT)

Daily

Canada

Toronto (YYZ)*

Daily


San Francisco (SFO)

City

Frequency

Atlantic

Frankfurt (FRA)

Daily

London (LHR)*

5x weekly

New Delhi (DEL)

3x weekly

Tel Aviv (TLV)

3x weekly

Latin

Cancun, Mexico (CUN)*

2x weekly

Mexico City, Mexico (MEX)*

5x weekly

Puerto Vallarta, Mexico (PVR)*

5x weekly

Los Cabos, Mexico (SJD)*

5x weekly

Pacific

Hong Kong (HKG) - Singapore (SIN)

5x weekly

Pape'ete, Tahiti (PPT)*

3x weekly

Seoul (ICN)

3x weekly

Shanghai (PVG)

2x weekly

Sydney (SYD)

Daily

Tokyo-Narita (NRT)

Daily

Canada

Vancouver (YVR)**

2x daily


Washington, D.C. (IAD)

City

Frequency

Atlantic

Brussels (BRU)

Daily

Frankfurt (FRA)

Daily

London (LHR)

Daily

Munich (MUC)**

Daily

Zurich (ZRH)

Daily

Latin

Guatemala City, Guatemala (GUA)*

2x weekly

San Salvador, El Salvador (SAL)*

2x weekly

Canada

Toronto (YYZ)

Daily


Guam (GUM)

City

Frequency


Tokyo-Narita (NRT)**

10x weekly


Honolulu (HNL)

Daily


Saipan (SPN)

3x weekly


Palau (ROR)

2x monthly


Yap (YAP)

1x monthly


Island Hopper (TKK,PNI,KSA,KWA,MAJ)

1x monthly


Chuuk (TKK) - Pohnpei (PNI)

1x monthly

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Makes Hawaii Travel Easier with Expanded COVID Testing and Pre-Clearance Program

Customers traveling to the islands can save time by showing proof of negative tests at United's hub airports and skip document screening process in Hawaii
January 27, 2021

CHICAGO, Jan. 27, 2021 /PRNewswire/ -- Beginning February 1, United customers traveling to Hawaii who have a valid negative COVID-19 test can show their results before boarding to save time and skip document screening lines upon arrival. The new pre-clearance process will be in place for customers traveling on 110 of United's weekly flights to Hawaii.

United Launches Industry-Exclusive Technology to Ease the Burden of COVID-19 Travel Restrictions

United's "Travel-Ready Center" will allow customers to upload and validate test results, review local entry requirements, find testing providers, and store vaccination records - all in the United app and United.com
January 25, 2021

CHICAGO, Jan. 25, 2021 /PRNewswire/ -- United Airlines today launched the "Travel-Ready Center" - a new, digital solution where customers can review COVID-19 entry requirements, find local testing options and upload any required testing and vaccination records for domestic and international travel, all in one place. United is the first airline to integrate all these features into its mobile app and website.

"While pre-travel testing and documentation are key to safely reopening global travel, we know it can be confusing for customers when they're preparing for a flight," said Linda Jojo, Executive Vice President for Technology and Chief Digital Officer, United. "Starting today, our 'Travel-Ready Center' gives customers a personalized, step-by-step guide of what is needed for their trip, a simple way to upload required documents and quickly get their boarding pass, fully integrated within our app and website."


United Announces 2020 Financial Results: 2021 Will Focus On Transition To Recovery; Expects To Exceed 2019 Adjusted EBITDA Margin By 2023*

Company continues to improve core cash burn in the face of continued COVID-19 headwinds; sharpens focus to prepare for recovery
January 20, 2021

CHICAGO, Jan. 20, 2021 /PRNewswire/ -- United Airlines (UAL) today announced fourth-quarter and full-year 2020 financial results. The company continues its efforts to lead the industry as it manages the most disruptive crisis in aviation history.

Doreen Burse Named Worldwide Sales SVP

January 19, 2021

CHICAGO, Jan. 19, 2021 /PRNewswire/ -- United Airlines today announced that the carrier has named Doreen Burse senior vice president of Worldwide Sales. Burse brings to the company more than 30 years of sales expertise from the hospitality industry.

United Airlines Receives Hospital-Grade Certification for Cleaning and Safety

United is the first of the four largest U.S airlines to be certified Diamond by the Airline Passenger Experience Association (APEX) and SimpliFlying
January 12, 2021

CHICAGO, Jan. 12, 2021 /PRNewswire/ -- Today, United Airlines was recognized by the Airline Passenger Experience Association (APEX) and SimpliFlying for providing a hospital-grade standard of cleanliness and safety during the travel journey. United is the first airline among the four largest U.S. carriers to receive the highest possible certification - Diamond - in the new APEX Health Safety audit powered by SimpliFlying. This new scientifically-based certification is designed to create a recognized, global standard for health and safety across the aviation industry.

United to Hold Webcast of Fourth-Quarter and Full-Year 2020 Financial Results

January 06, 2021

CHICAGO, Jan. 6, 2021 /PRNewswire/ -- United Airlines will hold a conference call to discuss fourth-quarter and full-year 2020 financial results on Thursday, January 21 at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its fourth-quarter and full-year 2020 financial results after market close on Wednesday, January 20.

A Message From Scott Kirby and Brett Hart

December 21, 2020

CHICAGO, Dec. 21, 2020 /PRNewswire/ -- J. Scott Kirby, Chief Executive Officer, and Brett Hart, President, today issued the following message to all United Airlines (NASDAQ: UAL) employees:

United Team:

We're writing today with some really good news: the Administration and Congress have come together in a bipartisan way on a relief bill that includes several items, including an extension of the Payroll Support Program (PSP) for the airlines.

United Named Best Overall Airline in the World by Global Traveler Readers

United received ten awards including Best Overall Airline, Airline of the year and Best Overall Frequent-Flyer Program

December 17, 2020

CHICAGO, Dec. 17, 2020 – Readers from Global Traveler, a publication written for business and luxury travelers, named United Airlines the Best Overall Airline in the World as part of this year's GT Trusted Reader Survey. Additionally, a select panel of Global Traveler employees and Advisory Board members named United Airline of the Year, an honor which is based on on-time arrivals and departures, safety, brand image and more. And for the 17th consecutive year, MileagePlus® was named best Loyalty Program by Global Traveler readers. The airline earned top scores from readers in ten categories across FXExpress Publications, Inc. awards, which include Global Traveler, The Trazees and the Wherever Awards.

United and CDC Work Together on Contact Tracing Initiative for All International and Domestic Flights

Program designed to collect detailed, real-time information that will better support CDC efforts to curb the spread of COVID-19
December 16, 2020

CHICAGO, Dec. 16, 2020 /PRNewswire/ -- United Airlines with the support of the Centers for Disease Control and Prevention (CDC) today announced a program to collect customer contact information for all international and domestic flights. During the check-in process, United customers will be prompted to voluntarily opt-in and provide contact information such as an email address, phone numbers and an address of where they will be once they reach their destination, details that were previously difficult for the CDC to obtain in real-time. This effort represents the airline industry's most comprehensive public health contact information collection program to date and the immediate access to the data will better support the CDC's efforts to curb the spread of COVID-19 in the United States and around the world.

United Makes Bold Environmental Commitment Unmatched by Any Airline; Pledges 100% Green by Reducing Greenhouse Gas Emissions 100% by 2050

United will meet this ambitious goal by making industry-leading investments in new technology and sustainable fuels - not from buying carbon offsets
December 10, 2020

CHICAGO, Dec. 10, 2020 /PRNewswire/ -- United Airlines today is taking its most ambitious step yet in leading the fight against climate change: pledging to become 100% green by reducing its greenhouse gas (GHG) emissions by 100% by 2050. United, which in 2018 became the first U.S. airline to commit to reducing its GHG emissions by 50% by 2050, will advance towards carbon neutrality by committing to a multimillion-dollar investment in revolutionary atmospheric carbon capture technology known as Direct Air Capture – rather than indirect measures like carbon-offsetting – in addition to continuing to invest in the development and use of sustainable aviation fuel (SAF). With this unprecedented announcement, United becomes the first airline in the world to announce a commitment to invest in Direct Air Capture technology.

United Launches Virtual, On Demand Customer Service at the Airport

New "Agent on Demand" platform gives customers live, fast, contactless access to information and assistance at all U.S. hubs;
December 08, 2020

CHICAGO, Dec. 8, 2020 /PRNewswire/ -- United passengers will soon have access to virtual, on demand customer service at the airline's hubs, giving people an easy, contact-free option to get real-time information and support. Customers can access "Agent on Demand" on any mobile device to call, text or video chat live with an agent and get answers on everything from seat assignments to boarding times. Agent on Demand is currently available at Chicago O'Hare and Houston's George Bush International Airports and is rolling out to United's hubs by end of year.