United Airlines Plans to Resume Service on More Than 25 International Routes in September - United Hub

United Airlines Plans to Resume Service on More Than 25 International Routes in September

July 31, 2020

CHICAGO, July 31, 2020 /PRNewswire/ -- United Airlines today announced it plans to resume service on nearly 30 international routes in September, including flights to Asia, India, Australia, Israel and Latin America and to continue to add ways to visit popular vacation destinations in the Caribbean, Hawaii and Mexico. The airline intends to fly 37% of its overall schedule in September as compared to the same period last year and is a 4% increase in capacity compared to what is planned for August 2020. United is also extending its waiver of change fees and award redeposit fees for reservations through August 31.

"We continue to be realistic in our approach to building back our international and domestic schedules by closely monitoring customer demand and flying where people want to go," said Patrick Quayle, United's vice president of International Network and Alliances. "In September, we're adding even more options for leisure travelers or those who want to visit friends and relatives, whether that's within the United States or around the world."

Domestically, United intends to fly 40% of its schedule. The airline plans to add more than 40 daily flights on 48 routes to locations including Austin, Texas; Colorado Springs, Colorado; and Santa Barbara, California. Additionally, United plans to resume service between the U.S. mainland and Hilo and Kauai and increase flying to Honolulu, Kona and Maui in the Hawaiian Islands.

Internationally, United intends to fly 30% of its schedule as compared to September 2019, which is a 5-point increase compared to August. The airline expects to resume service on 20 routes in Latin America and the Caribbean, including to popular vacation destinations like Cabo San Lucas and Puerto Vallarta in Mexico and to San Jose and Liberia in Costa Rica. United intends to begin new nonstop service between Chicago and Tel Aviv and resume eight routes in the Atlantic and Pacific, including the return of European service from Houston with flights to Amsterdam and Frankfurt.

U.S. Domestic

Travelers in search of more socially distant vacation options like beach, mountain and national park destinations will continue to see opportunities for leisure travel including:

  • Increasing opportunities to connect to more than 800 flights from United's mid-continental hubs in Chicago, Denver and Houston.
  • Adding more than 40 daily flights on more than 48 routes across the United States.
  • Resuming service between the U.S. mainland and Hilo and Kauai in Hawaii
  • Increasing service between the U.S. mainland and Honolulu, Kona and Maui.

Atlantic

Internationally, United is scheduled to fly 30% of its schedule in September compared to the same period in 2019. Across the Atlantic, United plans to offer customers more opportunities to get to Europe and beyond from Chicago, Houston, New York/Newark, and San Francisco. Highlights include:

  • Launching brand-new service between Chicago and Tel Aviv (subject to government approval)
  • Resuming service between Chicago and Amsterdam.
  • Resuming service between Houston and Amsterdam and Frankfurt.
  • Resuming service between San Francisco and Munich.
  • Increasing to daily service between Chicago and Frankfurt, and between San Francisco and London.
  • Continuing service between the United States and Delhi and Mumbai (subject to government approval).

Pacific

Across the Pacific in September, United plans to re-start three-times-weekly service between Los Angeles and Sydney and passenger service between Chicago and Hong Kong (subject to government approval).

Latin America/Caribbean

Throughout Latin America and the Caribbean, United is expanding across each region by adding 20 new routes for September. Highlights of United's schedule include:

  • Starting new service between San Juan, Puerto Rico and Chicago and Washington-Dulles.
  • Resuming service from Houston to Aguascalientes, Tampico and Veracruz in Mexico.
  • Starting new service between New York/Newark and St. Thomas.
  • Resuming service between Costa Rica and Houston and New York/Newark.
  • Adding more ways to get to Puerto Vallarta, Mexico, including resuming service from Chicago, Denver and Los Angeles.
  • Resuming service between Denver and Cabo San Lucas.
  • Increasing the number of flights between Houston and Quito, Ecuador.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings and potentially revoking travel privileges for customers who do not follow these requirements, as underscored in a recent video from United CEO Scott Kirby.
  • Using state-of-the-art high-efficiency (HEPA) filters on most United mainline aircraft to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying on all mainline aircraft before departure for enhanced cabin sanitation.
  • Adding a step to the check-in process, based on a recommendation from the Cleveland Clinic, requiring customers to acknowledge they do not have symptoms for COVID-19 and agree to follow our policies, including wearing a mask on board.
  • Offering customers a touchless baggage check-in experience at more than 200 airports across the United States; United is the first and only U.S. airline to make this technology available.

For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Adds Antimicrobial Spray to Already Extensive Cabin-Cleaning Measures

September 16, 2020

CHICAGO, Sept. 16, 2020 /PRNewswire/ -- United Airlines today announced that it is adding Zoono Microbe Shield, an EPA registered antimicrobial coating that forms a long-lasting bond with surfaces and inhibits the growth of microbes, to the airline's already rigorous safety and cleaning procedures. United is currently applying the coating each week on more than 30 aircraft to seats, tray tables, armrests, overhead bins, lavatories and crew stations and expects to add this latest measure to its entire mainline and express fleet before the end of the year.

United Airlines Strengthens Global Network, Adding New Nonstops to Africa, India and Hawaii

September 09, 2020

CHICAGO, Sept. 9, 2020 /PRNewswire/ -- United Airlines today announced plans to expand its global route network with new nonstop service to Africa, India and Hawaii. With these new routes, United will offer more nonstop service to India and South Africa than any other U.S. carrier and remains the largest carrier between the U.S. mainland and Hawaii.

Starting this December, United will fly daily between Chicago and New Delhi and, starting in spring 2021, United will become the only airline to operate between San Francisco and Bangalore, India and between Newark/New York and Johannesburg. United will also introduce new service between Washington, D.C., and Accra, Ghana and Lagos, Nigeria in late spring of 2021. In the summer of 2021, United will fly nonstops four times weekly between Chicago and Kona and between Newark/New York and Maui. And starting this week, United, the airline offering more nonstop service to Israel than any other U.S. carrier, begins new nonstop service between Chicago and Tel Aviv, the only carrier to offer this service.

United's newly announced international routes are subject to government approval and tickets will be available for purchase on united.com and the United app in the coming weeks.

"Now is the right time to take a bold step in evolving our global network to help our customers reconnect with friends, family and colleagues around the world," said Patrick Quayle, United's vice president of International Network and Alliances. "These new nonstop routes provide shorter travel times and convenient one-stop connections from across the United States, demonstrating United's continued innovative and forward-looking approach to rebuilding our network to meet the travel needs of our customers."

Offering nonstop service to three new destinations in Africa

United will become the only U.S. carrier serving Accra nonstop from Washington, D.C. and the only airline to serve Lagos nonstop from Washington, D.C., with three weekly flights to each destination beginning in late spring 2021. The Washington metropolitan area has the second-largest population of Ghanaians in the United States, and Lagos is the largest Western African destination from the United States. Now, with 65 different U.S. cities connecting through Washington Dulles, United will offer convenient one-stop connections to Western Africa.

United already provides seasonal, three-times-weekly service between Newark/New York and Cape Town. By adding new daily nonstop flights between Newark/New York and Johannesburg in spring 2021, the airline will operate more flights to South Africa than any other U.S. carrier, and will offer the only roundtrip, nonstop service from the United States to Johannesburg by a U.S carrier. These routes also offer easy connections for customers traveling to South Africa from more than 50 U.S. cities.

New nonstops to India from two U.S. cities

United has served India with nonstop service for 15 years and now builds on its existing service to New Delhi and Mumbai with two new routes. Beginning December 2020, United will introduce new nonstop service between Chicago and New Delhi and, for the first time ever, United customers will be able to travel nonstop between San Francisco and Bangalore starting spring 2021. Chicago has the second highest population of Indian-Americans in the United States, and customers from more than 130 U.S. cities can connect on United through O'Hare International Airport. Service from San Francisco to Bangalore connects two international technology hubs, broadening United's west coast service to India, which also includes San Francisco to New Delhi.

New nonstop service between Chicago and Tel Aviv

Beginning, Thursday, Sept. 10, United will start brand-new three-times-weekly nonstop service between Chicago and Tel Aviv. In addition to Chicago, United currently operates nonstop service between Tel Aviv and its hubs in Newark/New York and San Francisco and will resume service between Washington and Tel Aviv in October. The airline operates more nonstop service between the United States and Israel than any U.S. airline.

United expanding Hawaii service to the Midwest and East Coast

As customers look to resume leisure travel options, United will make it easier than ever to travel nonstop to Maui and Kona for the 2021 summer season. With the addition of new flights between both Newark/New York and Maui and Chicago and Kona, United will provide customers in the Midwest and U.S. East Coast with even faster and more convenient service to the Hawaiian Islands than any other airline.

United's New Flights



Destination

United Hub

Service

Season Start

Africa

Accra, Ghana

IAD

3x/week, 787-8

Spring 2021

Lagos, Nigeria

IAD

3x/week, 787-8

Spring 2021

Johannesburg, South Africa

EWR

Daily, 787-9

Spring 2021






India

Bangalore, India

SFO

Daily, 787-9

Spring 2021

New Delhi, India

ORD

Daily, 787-9

Winter 2020






Hawaii

Kahului, Maui

EWR

4x/week, 767-300ER

Summer 2021

Kona, Hawaii

ORD

4x/week, 787-8

Summer 2021


The United Travel Experience

United's new trans-Atlantic flights will operate with Boeing 787 Dreamliner aircraft featuring United Polaris® business class, a premium travel experience that prioritizes relaxation and comfort with features that include everything from custom, luxury bedding from Saks Fifth Avenue and restaurant-quality, multi-course inflight dining to premium amenity kits and full flat-bed seats.

United's new service between Chicago and Kona will operate with Boeing 787-8 Dreamliner aircraft and service between New York/Newark and Maui will operate with Boeing 767-300ER aircraft.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlusSM program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings.
  • Using HEPA filters – in the air and during the entire boarding and deplaning process - to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying before departure for enhanced cabin sanitation.
  • Using ultraviolet lighting technology on pilot flight decks to further disinfect the aircraft interior.
  • During check-in, requiring customers to acknowledge they do not have COVID-19 symptoms.
  • Offering customers a touchless baggage check-in experience.
  • Boarding fewer customers at a time, from the back of the plane to the front, to allow for more social distancing.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Holdings Extends Leading Commitment To Diversity In The Board Room

September 09, 2020

CHICAGO, Sept. 9, 2020 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) today announced that as part of its overall commitment to recruit and develop more diverse talent to better serve customers, its Board of Directors expects to add a second Black board member. The Board of Directors collectively agreed last December to further diversify the board, conduct a search and recruit an additional Black board member.

"As the first Latino to lead a major airline, I know from experience that a company can only truly thrive if those at the top are as diverse as the customers, communities and employees they serve - starting with the boardroom," said Oscar Munoz, Executive Chairman "It's a matter of competitiveness as well as conscience. That's why I am proud we are continuing our long-standing efforts to further diversify our board leadership to help lead United into the future."

In addition to this commitment, United today also signed on to The Board Challenge, a movement among companies looking to accelerate change. United, like other Charter Pledge Partners, currently has a diverse board including one Black board member and is encouraging other corporations to do the same. The company and its Board of Directors believe that diverse leadership improves its ability to serve the millions of customers who choose to fly United across the globe.

"Change comes from the top, and by making this commitment, we will expand and diversify the leaders that are helping to guide United forward during some of the toughest challenges we have faced," said Scott Kirby, CEO. "As our search progresses, I am reminded of the wealth of untapped diverse talent that is out there and the ongoing responsibility that we, as corporate leaders, have to confront systemic racism head-on and actively recruit this talent at all levels of our organizations."

About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Strategically Adds Limited Capacity to October Schedule

September 04, 2020

CHICAGO, Sept. 4, 2020 /PRNewswire/ -- United Airlines today announced it plans to fly 40% of its full schedule in October 2020 compared to October of last year. In September, United expects to fly 34% of its full schedule.

United Names Mike Hanna Senior Vice President of Airport Operations

September 04, 2020

CHICAGO, Sept. 4, 2020 /PRNewswire/ -- United Airlines announced today Mike Hanna as its new senior vice president of Airport Operations. In this new role, Hanna will oversee the carrier's worldwide airport operations, including United Ground Express, a wholly owned subsidiary of United. This change is effective immediately.

United Helps Customers Navigate Travel Restrictions with New Online, Interactive Map

September 03, 2020

CHICAGO, Sept. 3, 2020 /PRNewswire/ -- United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The Destination Travel Guide, a first among U.S. airlines, provides an interactive, color coded map to highlight if a destination is closed, partially open or fully open for travel, and will also note if any tests or self-quarantining is required for travel. Customers can easily filter destinations to view local regulations, such as social distancing and mask enforcement, as well as to see if hotels, restaurants and other leisure outlets are open to the public.

United Airlines Permanently Eliminates Change Fees

August 30, 2020

CHICAGO, Aug. 30, 2020 /PRNewswire/ -- The only thing constant is change and at United Airlines, some of the fees associated with changes related to flying are gone for good. The carrier announced today that it is permanently getting rid of change fees on all standard Economy and Premium cabin tickets for travel within the U.S., effective immediately. And starting on January 1, 2021, any United customer can fly standby for free on a flight departing the day of their travel regardless of the type of ticket or class of service, a first among U.S. carriers, while MileagePlus Premier members can confirm a seat on a different flight on the same day with the same departure and arrival cities as their original ticket if a seat in the same ticket fare class is available.

United Airlines Doubles Service Between San Francisco and Shanghai

August 18, 2020

CHICAGO, Aug. 18, 2020 /PRNewswire/ -- United Airlines today announced it will increase service to China from two to four weekly flights between San Francisco and Shanghai's Pudong International Airport via Seoul's Incheon International Airport. Beginning Sept.4, 2020, United will operate four weekly flights with Boeing 777-300ER aircraft from San Francisco to Shanghai on Wednesdays, Fridays, Saturdays and Sundays. Customers traveling from Shanghai will return to San Francisco on Mondays, Thursdays, Saturdays and Sundays. Tickets will be available for purchase beginning Wednesday, Aug.19 on united.com and the United mobile app.

Adjusting to Customer Demand, United Adds New Nonstop Service to Florida

August 12, 2020

CHICAGO, Aug. 12, 2020 /PRNewswire/ -- United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and Columbus, Ohio to four popular Florida destinations. The new, nonstop flights reflect United's continuing strategy to aggressively, and opportunistically manage the impact of COVID-19 by increasing service to destinations where customers most want to fly.

United Now Cleaning Flight Decks with UVC Lighting

August 06, 2020

CHICAGO, Aug. 6, 2020 /PRNewswire/ -- United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing pilots with a sanitary work environment. The airline is using handheld, AUVCo blades from the American Ultraviolet company to kill any viruses that may reside on sensitive switches and touch screen displays within the flight deck.

Passengers Can Now Text Cleaning and Safety Questions Directly to United Airlines

July 30, 2020

CHICAGO, July 30, 2020 /PRNewswire/ -- United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and safety procedures put in place due to COVID-19. Customers can text "Clean" to FLYUA (35982) and get answers to questions about masks, boarding procedures, touchless check-in options and more, without having to call, search online or wait in a line for an answer. The United Automated Assistant is one of many recent innovations that have been developed to modernize the airline's service and create a more seamless experience for our customers. This launch follows another recently announced digital product that allows United customers on standby and upgrade lists to receive text notifications once they have been cleared and assigned a seat, saving them time and further limiting person-to-person interactions.


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