United Helps Customers Navigate Travel Restrictions with New Online, Interactive Map - United Hub

United Helps Customers Navigate Travel Restrictions with New Online, Interactive Map

Simple, color-coded guide and filter options let travelers know if local restaurants and tourist attractions are open, whether mask or social distancing measures are enforced, if self-quarantining is required and more
September 03, 2020

CHICAGO, Sept. 3, 2020 /PRNewswire/ -- United Airlines today introduces a new interactive map tool on united.com and the United mobile app that allows customers to filter and view destinations' COVID-19 related travel restrictions. The Destination Travel Guide, a first among U.S. airlines, provides an interactive, color coded map to highlight if a destination is closed, partially open or fully open for travel, and will also note if any tests or self-quarantining is required for travel. Customers can easily filter destinations to view local regulations, such as social distancing and mask enforcement, as well as to see if hotels, restaurants and other leisure outlets are open to the public.

"We know it's a challenge to keep up with the ever-changing list of travel restrictions, policies and regulations so we are offering a simple, easy tool that helps customers decide where to travel next," said Linda Jojo, Executive Vice President for Technology and Chief Digital Officer. "By providing the most up-to-date information on the destinations we serve, customers can compare and shop for travel with greater confidence and help them find the destinations that best fit their preferences."

Travel Destination Guide Map

The Destination Travel Guide currently highlights travel restrictions and leisure offerings in the U.S. by state, and will expand to include all international destinations the airline serves in the coming weeks. Customers viewing the color-coded map can click on each state to view local regulations and travel guidances. There is also the option to filter the map by state to view specific information on each destination, including:

  • Medical certificate needed (such as negative COVID test)
  • Non-essential shops open
  • Tourism accommodation open
  • Restaurants open
  • Bars and cafes open
  • Museum and heritage sites open
  • Mask in public required
  • Physical distancing required

The new map feature follows several recent innovations from United that were designed to enhance the travel experience. As part of its United CleanPlus program, the airline recently introduced touchless check-in, text alerts for passengers on standby and upgrade lists to reduce person-to-person interaction, and a new chat function to give customers a contactless option to receive immediate access to information about cleaning and safety procedures.

Committed to Ensuring a Safe Journey
Through the United CleanPlus program, the airline is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

  • Requiring all travelers – including crew members – to wear face coverings and potentially revoking travel privileges for customers who do not follow these requirements, as underscored in a recent video from United CEO Scott Kirby.
  • Using state-of-the-art high-efficiency (HEPA) filters on most United mainline aircraft to circulate air and remove up to 99.97% of airborne particles.
  • Using electrostatic spraying before departure for enhanced cabin sanitation.
  • Adding a step to the check-in process, based on a recommendation from the Cleveland Clinic, requiring customers to acknowledge they do not have symptoms for COVID-19 and agree to follow our policies, including wearing a mask on board.
  • Offering customers a touchless baggage check-in experience at more than 200 airports across the United States; United is the first U.S. airline to make this technology available.

For more details on all the ways United is helping keep customers safe during their journey, please visit united.com/cleanplus.

About United
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Names Laysha Ward to Board of Directors

February 24, 2021

CHICAGO, Feb. 24, 2021 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) announced today that Laysha Ward is joining its Board of Directors. Ward, currently Executive Vice President and Chief External Engagement Officer of Target Corporation, brings an impressive resume with more than three decades of corporate leadership experience to the UAL Board.   

"Laysha and her credentials are the right addition to our already strong board of directors at a pivotal moment for our company," said United CEO Scott Kirby. "United will benefit from Laysha's insight on a wide range of topics that will be essential to our success as we recover from the impact of COVID-19, including her expertise in the areas of community and stakeholder engagement, corporate responsibility and diversity, equity and inclusion."  

"When we began the search for a new board member, we were focused on finding a leader with both strong business acumen and a unique perspective that will help United capitalize on our strengths as we emerge from the COVID-19 crisis," said Oscar Munoz, Executive Chairman of United Airlines. "I'm eager for Laysha to get started because I know she will add value right away as we evaluate the strategic opportunities for United Airlines and its incredibly bright future."

"At a pivotal time for the airline industry, I look forward to joining the UAL board and helping the company fulfill its purpose of connecting people and uniting the world," said Ward.

In addition to her executive role at Target Corporation, Ward serves on the Aspen Institute Latinos and Society Advisory Board, the Stanford Center for Longevity Advisory Council, and is a member of the Executive Leadership Council, the Economic Clubs of New York and Chicago, Alpha Kappa Alpha Sorority, and The Links. Ward also serves on the board of directors of Denny's Corporation, as well as the boards of Greater MSP, the Minnesota Orchestra, and the Northside Achievement Zone. 

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Announces Plans to Begin New Daily Nonstop Service Between Boston Logan and London Heathrow

United will be the only U.S. carrier to offer nonstop service between the nation's top seven business markets and London Heathrow
February 19, 2021

CHICAGO, Feb. 19, 2021 /PRNewswire/ -- United Airlines today announced plans to expand its global route network with new, nonstop service between Boston Logan International Airport and London Heathrow. This new service builds upon United's growing presence in London and provides customers on the East Coast with another convenient option to get to London. United plans to operate its premium Boeing 767-300ER aircraft on the route, with 46 United Polaris Business Class and 22 United Premium Plus seats. The aircraft features the highest proportion of premium seats on any widebody aircraft operated by a U.S. carrier between London and the United States.

Aloha, Summer! United to Offer the Only Nonstop Flights Between Orange County, California and Honolulu

New Orange County service begins May 6 and new, first-ever nonstop service between Chicago and Kona and between New York/Newark and Maui starts June 3

Customers departing Orange County and United's hub airports can save time by showing proof of negative tests to skip document screening process in Hawaii

February 12, 2021

February 12, 2021 – United Airlines today announced new convenient options for Hawaiian getaways this summer, offering the only nonstop flights between Orange County, California and Honolulu. The new route joins United's previously announced service between Chicago and Kona and New York/Newark and Maui. With the additional new flights, United will offer nonstop service on more than 20 routes between the mainland and Hawaii. United's Orange County – Honolulu service will be available for purchase on united.com beginning Saturday, February 13.

United to Work with Archer Aviation to Accelerate Production of Advanced, Short-Haul Electric Aircraft

Arrangement adds to United's commitment to invest in emerging technologies that combat climate change
February 10, 2021

CHICAGO, Feb. 10, 2021 /PRNewswire/ -- United Airlines today announced that it has completed an agreement to work with air mobility company Archer as part of the airline's broader effort to invest in emerging technologies that decarbonize air travel. Rather than relying on traditional combustion engines, Archer's electric vertical takeoff and landing (eVTOL) aircraft are designed to use electric motors and have the potential for future use as an 'air taxi' in urban markets.

United, Chase and Visa Team Up to Celebrate Black History Month

United Explorer and United Club Visa Cardmembers earn five total miles for every dollar donated to select charities supporting civil rights and education
February 04, 2021

CHICAGO, Feb. 4, 2021 /PRNewswire/ -- In honor of Black History Month, United Airlines, Chase and Visa are encouraging and rewarding United Credit Cardmembers who make donations to non-profits focused on providing access to educational opportunities for Black students and supporting human and civil rights policies. Between February 1 and March 15, 2021, United Explorer and United Club Visa Cardmembers will receive five total miles for every dollar (up to $1,000) in donations made to the following organizations:

  • The Thurgood Marshall College Fund – a non-profit organization established in 1987 as the nation's largest organization exclusively representing the Black College Community. TMCF's member-schools include 47 publicly supported Historically Black College and Universities that enroll nearly 300,000 students.
  • The Leadership Conference Education Fund – an organization that builds public support for laws and policies that promote and protect civil and human rights.
  • The NAACP Legal Defense and Educational Fund – a premier legal organization fighting for racial justice through litigation, advocacy, and public education.
  • United Negro College Fund – a non-profit that supports under-represented students looking to continue their education.

United Earns A Decade of Perfect Scores on Human Rights Campaign Foundation's LGBTQ Workplace Equality Index

United's track record as industry-leader for LGBTQ inclusive initiatives continues, with airline being named a "Best Place to Work for LGBTQ Equality"
February 03, 2021

CHICAGO, Feb. 3, 2021 /PRNewswire/ -- United Airlines today announced it has received its 10th consecutive perfect score of 100% on the Human Rights Campaign Foundation's 2021 Corporate Equality Index (CEI). The scorecard is a benchmarking report on corporate policies and practices related to LGBTQ workplace equality. The perfect score places United on the prestigious 2021 list of "Best Places to Work for LGBTQ Equality."

United Makes Hawaii Travel Easier with Expanded COVID Testing and Pre-Clearance Program

Customers traveling to the islands can save time by showing proof of negative tests at United's hub airports and skip document screening process in Hawaii
January 27, 2021

CHICAGO, Jan. 27, 2021 /PRNewswire/ -- Beginning February 1, United customers traveling to Hawaii who have a valid negative COVID-19 test can show their results before boarding to save time and skip document screening lines upon arrival. The new pre-clearance process will be in place for customers traveling on 110 of United's weekly flights to Hawaii.

United Launches Industry-Exclusive Technology to Ease the Burden of COVID-19 Travel Restrictions

United's "Travel-Ready Center" will allow customers to upload and validate test results, review local entry requirements, find testing providers, and store vaccination records - all in the United app and United.com
January 25, 2021

CHICAGO, Jan. 25, 2021 /PRNewswire/ -- United Airlines today launched the "Travel-Ready Center" - a new, digital solution where customers can review COVID-19 entry requirements, find local testing options and upload any required testing and vaccination records for domestic and international travel, all in one place. United is the first airline to integrate all these features into its mobile app and website.

"While pre-travel testing and documentation are key to safely reopening global travel, we know it can be confusing for customers when they're preparing for a flight," said Linda Jojo, Executive Vice President for Technology and Chief Digital Officer, United. "Starting today, our 'Travel-Ready Center' gives customers a personalized, step-by-step guide of what is needed for their trip, a simple way to upload required documents and quickly get their boarding pass, fully integrated within our app and website."


United Announces 2020 Financial Results: 2021 Will Focus On Transition To Recovery; Expects To Exceed 2019 Adjusted EBITDA Margin By 2023*

Company continues to improve core cash burn in the face of continued COVID-19 headwinds; sharpens focus to prepare for recovery
January 20, 2021

CHICAGO, Jan. 20, 2021 /PRNewswire/ -- United Airlines (UAL) today announced fourth-quarter and full-year 2020 financial results. The company continues its efforts to lead the industry as it manages the most disruptive crisis in aviation history.