United Airlines to Present at the Bernstein 37th Annual Strategic Decisions Conference
CHICAGO, May 28, 2021 /PRNewswire/ -- United will present at the Bernstein Strategic Decisions Conference on Thursday, June 3. The presentation will begin at 2:30 p.m. CT / 3:30 p.m. ET.
The live webcast will be available on the investor relations section of United's website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.
SOURCE United Airlines
CHICAGO, June 10, 2021 /PRNewswire/ -- United Airlines launched a new, corporate venture fund today – United Airlines Ventures – that will allow the airline to continue investing in emerging companies that have the potential to influence the future of travel. The new fund will concentrate on sustainability concepts that will complement United's goal of net zero emissions by 2050 - without relying on traditional carbon offsets - as well as revolutionary aerospace developments and innovative technologies that are expected to create value for customers and United's operation.
"Younger companies today have learned from aviation's rich history and are combining it with more advanced technology and creative thinking to develop new ideas that give us the ability to revolutionize how airlines operate and in turn, the experience customers have when they fly," said United CEO Scott Kirby. "With United Airlines Ventures, we're signaling our confidence in these companies and propelling them forward with our expertise and financial support to demonstrate that our commitment to innovation will strengthen our company and improve our customers' experience more quickly than anyone ever anticipated."
With major agreements announced in just the last six months including agreements to invest in, collaborate with and purchase aircraft from Archer Aviation, United has proven its commitment to work with companies that are developing transformational technologies and services that are designed to revolutionize the customer experience and redefine how airlines operate.
Through United Airlines Ventures, United will continue to forge a new path by accelerating the growth of small- to medium-sized companies with strong potential.
United's current Vice President of Corporate Development and Investor Relations, Michael Leskinen, will assume the role of President of United Airlines Ventures in addition to his current responsibilities.
"United has always been a pioneer within the industry and United Airlines Ventures will help us grow companies that are pushing the envelope to make air travel better for our customers, our employees and our planet," said Leskinen. "We're making more than a financial commitment to companies within this new portfolio; we're lending our expertise so that new ideas can really take off."
United continues to be a leader in the adoption of new sustainable aviation technologies and innovations. Last week, the company announced its agreement to purchase 15 of Boom Supersonic 'Overture' aircraft with an option for an additional 35 airliners. Once in service, Overture will not only re-introduce supersonic commercial flight, it is expected to be the first long-haul commercial aircraft to be net zero carbon from day one optimized to run on 100% sustainable aviation fuel (SAF).
For more information about United Airlines Ventures, please visit https://www.united.com/ventures.
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL."
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Certain statements in this release are forward-looking and thus reflect our current expectations and beliefs with respect to certain current and future events and anticipated financial and operating performance. Such forward-looking statements are and will be subject to many risks and uncertainties relating to our operations and business environment that may cause actual results to differ materially from any future results expressed or implied in such forward-looking statements. Words such as "expects," "will," "plans," "anticipates," "indicates," "remains," "believes," "estimates," "forecast," "guidance," "outlook," "goals," "targets" and similar expressions are intended to identify forward-looking statements. Additionally, forward-looking statements include statements that do not relate solely to historical facts, such as statements which identify uncertainties or trends, discuss the possible future effects of current known trends or uncertainties, or which indicate that the future effects of known trends or uncertainties cannot be predicted, guaranteed or assured. All forward-looking statements in this release are based upon information available to us on the date of this release. We undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events, changed circumstances or otherwise, except as required by applicable law. Our actual results could differ materially from these forward-looking statements due to numerous factors including, without limitation, the risks and uncertainties set forth under Part I, Item 1A., "Risk Factors," of our Annual Report on Form 10-K for the fiscal year ended December 31, 2020, as updated by our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021, as well as other risks and uncertainties set forth from time to time in the reports we file with the U.S. Securities and Exchange Commission.
SOURCE United Airlines
Four-Month Program Will Support Small Business Advancement Goals, Provide Resources For Business Growth
SAN FRANCISCO – The Golden State Warriors and United Airlines announced today the launch of Franchise Fund, a program designed to support minority-owned Bay Area small businesses. For a video explaining Franchise Fund, click here.
In collaboration with the Western Region Minority Supplier Diversity Council, the Warriors and United Airlines will select 25 minority-owned, Bay Area small businesses to join the initiative, which will offer resources to assist with business growth. The Warriors and United will cover all costs associated with the businesses receiving their Minority Business Enterprise designation, issued by the National Minority Supplier Diversity Council. All 25 businesses will also receive a stipend upon program completion and will have their businesses listed in a directory that is circulated to all Warriors corporate partners, in the effort to raise awareness around services offered by the collective group.
"It is critical we provide ongoing support and continue to empower the Bay Area's minority-owned small business community," said Warriors Vice President of Government and Community Relations Yoyo Chan. "We're thrilled to partner with United Airlines and the Western Regional Minority Supplier Development Council to positively impact local, minority-owned businesses as they continue to navigate significant economic impact endured during the pandemic and plan for sustainable growth."
Small businesses in the Bay Area will have the opportunity to apply to participate in this program. The application is open now and will close on July 1, 2021. By applying to this program, Bay Area small businesses have the opportunity to opt-in to the Warriors' and Chase Center's supplier diversity list to be considered for business opportunities.
Small business owners interested in applying can do so by visiting warriors.com/franchisefund.
"At the heart of every strong community is a network of thriving small businesses and neighbors who are vested in their success," said Janet Lamkin, United's senior vice president of Market & Community Innovation. "Now, perhaps more than ever, it is critical for all of us to support the local businesses that serve and enrich our communities – the same communities United is proud to call home."
"We are thrilled to have been selected as a partner for this innovative and much needed program," said Western Regional Minority Supplier Development Council President and Chief Operating Officer Cecil Plummer. "Franchise Fund will help bridge the gap between ethnically minority-owned Bay Area small businesses and large companies, creating growth opportunities and economic impact in our communities."
The Western Region Minority Supplier Diversity Council (WRMSDC) has guided over 900 Northern California, Nevada and Hawaii-based minority businesses for over 40 years. Annually, their minority-owned businesses create over 760,000 jobs and generate a collective $11 billion in revenue, with 170 of the minority-owned businesses having grown into Fortune 500 companies.
For more information on the Golden State Warriors, please visit warriors.com. For more information on United, please visit united.com.
First U.S. airline to sign commercial agreement with Boom Supersonic
New aircraft will cut travel times in half and operate on up to 100% sustainable aviation fuel
CHICAGO and DENVER, June 3, 2021 /PRNewswire/ -- United Airlines today announced a commercial agreement with Denver-based aerospace company Boom Supersonic to add aircraft to its global fleet as well as a cooperative sustainability initiative – a move that facilitates a leap forward in returning supersonic speeds to aviation.
Under the terms of the agreement, United will purchase 15 of Boom's 'Overture' airliners, once Overture meets United's demanding safety, operating and sustainability requirements, with an option for an additional 35 aircraft. The companies will work together on meeting those requirements before delivery. Once operational, Overture is expected to be the first large commercial aircraft to be net-zero carbon from day one, optimized to run on 100% sustainable aviation fuel (SAF). It is slated to roll out in 2025, fly in 2026 and expected to carry passengers by 2029. United and Boom will also work together to accelerate production of greater supplies of SAF.
"United continues on its trajectory to build a more innovative, sustainable airline and today's advancements in technology are making it more viable for that to include supersonic planes. Boom's vision for the future of commercial aviation, combined with the industry's most robust route network in the world, will give business and leisure travelers access to a stellar flight experience," United CEO Scott Kirby said. "Our mission has always been about connecting people and now working with Boom, we'll be able to do that on an even greater scale."
Capable of flying at speeds of Mach 1.7 – twice the speed of today's fastest airliners – Overture can connect more than 500 destinations in nearly half the time. Among the many future potential routes for United are Newark to London in just three and a half hours, Newark to Frankfurt in four hours and San Francisco to Tokyo in just six hours. Overture will also be designed with features such as in-seat entertainment screens, ample personal space, and contactless technology. Working with Boom is another component of United's strategy to invest in innovative technologies that will build a more sustainable future of air travel.
"The world's first purchase agreement for net-zero carbon supersonic aircraft marks a significant step toward our mission to create a more accessible world," said Blake Scholl, Boom Supersonic founder and CEO. "United and Boom share a common purpose—to unite the world safely and sustainably. At speeds twice as fast, United passengers will experience all the advantages of life lived in person, from deeper, more productive business relationships to longer, more relaxing vacations to far-off destinations."
About Boom Supersonic
Boom Supersonic is redefining commercial air travel by bringing sustainable, supersonic flight to the skies. Boom's historic commercial airliner, Overture, is designed and committed to industry-leading standards of speed, safety, and sustainability. Overture will be the first commercial aircraft to be net-zero carbon from day one, capable of flying on 100% sustainable aviation fuels (SAF) at twice the speed of today's fastest passenger jets. Overture's order book, including purchases and options, stands at 70 aircraft, and Boom is working with the United States Air Force for government applications of Overture. XB-1, a demonstrator aircraft, rolled out in 2020, and its net-zero carbon flight test program is underway. The company is backed by world-class investors, including Bessemer Venture Partners, Prime Movers Lab, Emerson Collective and American Express Ventures. For more information, visit https://boomsupersonic.com.
SOURCE United Airlines
For further information: United Airlines: Worldwide Media Relations, 872.825.8640, email@example.com, or Boom Media Contact: Aubrey Scanlan, 303.590.5239, firstname.lastname@example.org, Photos and video available at https://boomsupersonic.com/press
CHICAGO, June 1, 2021 /PRNewswire/ -- In celebration and support of Pride Month, United Airlines, Chase and Visa are collaborating to reward United Visa Cardmembers who donate to non-profit LGBTQ+ organizations. Between June 1 and June 30, 2021, eligible United MileagePlus Visa Cardmembers will receive five total miles for every dollar up to $1,000 in donations per eligible card made to the following organizations:
- The Trevor Project: The world's largest suicide prevention and crisis intervention organization for LGBTQ+ young people.
- The Human Rights Campaign: An organization that works to create a world where LGBTQ+ people are ensured equality and embraced as full members of society at home, at work and in every community.
- StartOut: A non-profit with a mission to increase the number, diversity and impact of LGBTQ+ entrepreneurs and amplify their stories to drive the economic empowerment of the community.
"This Pride Month, United is celebrating our year-round mission of advocating and supporting our LGBTQ+ employees and customers by spotlighting organizations that share our commitment for uplifting the LGBTQ+ community," said Suzi Cabo, United's managing director, global community engagement. "We're proud to partner with Chase and Visa to offer our valued United Visa Cardmembers a special opportunity to give back and earn rewards from us for their contributions."
Customers will receive five total miles per dollar donated from the following cards: United GatewaySM Visa Card, UnitedSM Explorer Visa Card, United QuestSM Visa Card, United ClubSM Infinite Visa Card, United ClubSM Visa Card, UnitedSM Business Visa Card and United ClubSM Business Visa.
United has an ongoing commitment to LGBTQ+ equality which includes a proud history of firsts. United was the first U.S. airline to fully recognize domestic partnerships in 1999 and the first U.S. airline to offer non-binary gender options throughout all its booking channels. United also was the first public company to be inducted into Pride Live's Stonewall Ambassador program in recognition of the airline's commitment to LGBTQ+ equality in 2019. Through EQUAL, the airline's LGBTQ+ Business Resource Group, more than 2,600 members work together to advocate on behalf of the LGBTQ+ community, working with members and leaders companywide to develop ways to deliver resources, education and advocacy.
This year, EQUAL designed United branded Pride merchandise including a special edition enamel pin. Proceeds from sales of the pin will be donated to Togetheride, the virtual AIDS/LifeCycle event supporting San Francisco AIDS Foundation and the Los Angeles LGBT Center. The pin and other Pride items are available in the United Shop.
"To celebrate Pride Month, we wanted to reward cardmembers who donate to organizations that serve and advocate for our LBGT+ employees, cardmembers and their families: The Trevor Project, The Human Rights Campaign, and StartOut," said Brad Baumoel, global head of LGBT+ Affairs for JPMorgan Chase. "We are thrilled to join Visa and United to offer miles for donations that support the LBGT+ community."
"Visa believes economies that include everyone, everywhere uplift everyone, everywhere," said Kirk Stuart, senior vice president and head of North America merchant sales and acquiring at Visa. "We are committed to using the power of our network to support the LGBTQ+ community and other diverse populations in their recovery from the global pandemic and beyond. Driving engagement through strategic partnerships is an important part of our strategy to help local communities recover and thrive."
Visa Inc. (NYSE: V) is the world's leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's relentless focus on innovation is a catalyst for the rapid growth of digital commerce on any device for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $3.7 trillion and operations worldwide. Chase serves more than 60 million American households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: More than 4,700 branches in 38 states and the District of Columbia, 16,000 ATMs, mobile, online and by phone. For more information, go to chase.com.
SOURCE United Airlines
CHICAGO, May 28, 2021 /PRNewswire/ -- United announced today that Chief Customer Officer Toby Enqvist has been named the airline's newest executive vice president. Enqvist was promoted yesterday by the United Airlines Holdings, Inc. Board of Directors. The promotion is effective immediately.
"Toby leads with the unwavering purpose of being United's top customer advocate and this promotion reflects not only his success in caring for our customers but also our continuing commitment to delivering the best possible experience for all those we fly," said United CEO Scott Kirby. "With Toby's vision and direction, we are truly leading the industry in finding ways to innovate which is essential as we strive to become the best airline in the history of aviation."
As EVP and chief customer officer, Enqvist continues his oversight of the airline's Inflight Services, Catering Operations, Corporate Real Estate, Contact Centers and Customer Care, Customer Strategy and Innovation, and Customer Experience and Analytics. In addition, Enqvist is responsible for developing and providing United's employees with the leadership support needed to best serve the airline's customers.
"I look forward to continuing to work alongside my talented and dedicated team to keep moving us forward with industry leading innovation that will offer our customers the best experience whenever and wherever they fly United," said Enqvist.
Enqvist has been in the airline industry for more than 25 years, joining Continental in 1996. Throughout this career, he has held several senior leadership positions within operations and finance, including senior vice president of Network Operations and Customer Solutions for United.
A native of Sweden, Enqvist moved to the U.S. to attend Ouachita Baptist University where he earned his bachelor's degree in business administration. He also holds an MBA degree from Southern Methodist University. He is married and has a daughter.
SOURCE United Airlines
CHICAGO, May 27, 2021 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) today announced that Edward "Ted" Philip will assume the role of non-executive chairman of the board of directors. Philip has served as a United board member since 2016, and as lead director since May 2020. Philip brings nearly three decades of corporate leadership across several industries.
"Ted's storied career and leadership across the finance, technology and healthcare sectors have made him an invaluable member of the United board. His insights and financial expertise will be critical as we look ahead to United's 'return to new' and focus on becoming the global leader in aviation," said United CEO Scott Kirby. "I also want to express my gratitude to Oscar for his leadership and the groundwork he laid that enabled United to persevere through the most disruptive crisis in our history. He will be missed by the entire United team."
Philip succeeds Oscar Munoz, who has served as executive chairman of the board of directors since May 2020, when he assumed the role and committed to serving in it for one year.
Philip previously served as the chief operating officer of Partners in Health, a global non-profit healthcare organization providing medical services to people in underserved communities around the world. Prior to joining Partners in Health, Philip served as managing general partner at Highland Consumer Fund. He was also one of the founding members of the internet search company, Lycos, Inc. During his tenure with Lycos, Philip held the positions of president, chief operating officer and chief financial officer at different times. Before joining Lycos, he spent time as the vice president of finance for The Walt Disney Company and several years in investment banking.
"I'm honored to be named non-executive chairman of United and am looking forward to continuing to work with the strongest leadership team in the industry," Philip said. "I am eager to work with the United team to deliver value to all of our key stakeholders, and I thank Oscar for his leadership, especially his tremendous contributions this past year as executive chairman, and throughout his successful tenure as CEO."
Philip currently serves on the board of directors of Hasbro, Inc. and BRP, Inc. Mr. Philip received a Bachelor of Science in economics and mathematics from Vanderbilt University and an MBA from Harvard Business School.
SOURCE United Airlines
"Your Shot to Fly" sweepstakes aims to encourage COVID-19 vaccinations in support of the Biden administration's national effort to encourage people to get vaccinated
United is only U.S. airline where customers can upload COVID-19 testing and vaccination records directly to the airline's app and website via the Travel-Ready Center
CHICAGO, May 24, 2021 /PRNewswire/ -- United Airlines is offering its loyalty program members the chance to win free flights for a year's worth of travel, in support of the Biden administration's national effort to encourage more people to get their COVID-19 vaccination.
Under the terms of the "Your Shot to Fly" sweepstakes, any new or existing MileagePlus® member who uploads their vaccination records to the airline's mobile app or website between today and June 22 can be entered to win a roundtrip flight for two, in any class of service, to anywhere in the world United flies. United will give away 30 pairs of tickets throughout the month of June. In addition – on July 1 United will announce five randomly selected lucky MileagePlus members who have entered our sweepstakes for a grand prize of travel for a year for themselves and a companion – also in any class of service, anywhere in the world United flies. For video and photos of the upload process, click here.
United remains the only U.S. airline that gives customers the ability to upload COVID-19 testing and vaccination records directly to the airline's digital platforms including its award-winning mobile app though the airline's Travel-Ready Center. By uploading your vaccine record with United, customers will save time at the airport and be confident they are ready to fly to destinations where showing proof of vaccination is required.
"We're proud to do our part to incentivize people to get their shot," said United CEO Scott Kirby. "Thanks to the vaccine, more and more destinations are opening up for travel – and we know our customers are eager to fly. We're excited to give people one more reason to get vaccinated so they can reunite with friends and family or take that long-awaited vacation which all could be just one shot away."
United is giving sweepstakes winners – and all customers - more options to visit dream destinations, as the airline is launching brand-new routes to Croatia, Greece and Iceland, and resuming flights to Italy, Portugal, Spain and France this summer. The airline is also growing its presence in Africa, with new nonstop flights from New York/Newark to Johannesburg, South Africa starting June 3* (*subject to government approval), complementing recently launched service from Washington, D.C. to Accra, Ghana and seasonal nonstop flights from New York/Newark to Cape Town, South Africa. United will also resume service between San Francisco and Tahiti in June.
The sweepstakes is open to any resident of the United States who is at least 18 years old and a MileagePlus member. For more information and to enter, visit United.com/YourShotToFly.
*NO PURCHASE NECESSARY. VOID WHERE PROHIBITED. Sweepstakes runs from 12:00:01 am ET on 5/24/21 to 11:59:59 pm ET on 6/22/21. Sweepstakes open to legal residents of 50 US, DC, PR, USVI & Guam who are 18+ or age of majority, whichever older, at entry. To enter online, visit united.com & complete entry form with valid COVID-19 vax card. For mail entry (if you are vaccinated and concerned about privacy or aren't vaccinated due to health or religious reasons), send your email address, name, full address, phone number & MileagePlus number to MileagePlus Vax Sweepstakes, PO Box 158, Freeburg, IL 62243-0158. Your info must match MileagePlus account info. Limit 1 entry per person & per MileagePlus member. 30 1st prize drawings. Odds depend on # of elig. entries received for each drawing. 5 Grand Prizes: 1-year free flights for 2 (traveling together and limited to 26 roundtrip flights) & $275,000. ARV: $784,600 each. 30 1st Prizes: roundtrip flight for 2 worldwide & $7,700. ARV: $27,300 each. Total ARV of all prizes: $4,742,000. For prize drawing deadlines & full rules, visit United.com/yourshottofly. Sponsor: United Airlines, Inc., 233 S. Wacker Dr., Chicago, IL 60606. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram and Twitter.
As customers plan travel, United's Travel-Ready Center provides a comprehensive list of entry requirements for destinations around the world and United remains the only U.S. carrier that makes it easy for customers to search, book and upload COVID-19 tests and vaccination records through its own digital platforms. The airline also was the first to set up an easy way for international travelers to bring a CDC-approved test with them, self-administer while abroad, and return home through an innovative collaboration with Abbott.
Committed to Ensuring a Safe Journey
United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlusSM program. The airline has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind.
Mileage Plus: A 40-Year Legacy
Over the past four decades, MileagePlus has continued to be a leading airline loyalty program, with a number of industry-first innovations designed to enhance the travel experience for members. United first introduced its airline Premier® program in 1983 and then its first loyalty credit card in 1987. More recently, in 2019, United announced that MileagePlus award miles never expire, and introduced PlusPoints for MileagePlus Premier members, giving customers more flexibility in how they choose to fly. United has also proudly worked together with MileagePlus members to contribute to the communities it serves, most notably donating 3.4 billion miles to charity organizations since 2003.
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
CHICAGO, May 21, 2021 /PRNewswire/ -- United Airlines applauds Spain following its decision to reopen travel to vaccinated visitors beginning June 7. The announcement comes following the European Union Council's formal recommendation that EU Member States can reopen to fully vaccinated tourists and United looks forward to welcoming back customers on over 30 daily flights to 16 destinations in Europe this summer, including service between New York/Newark and Barcelona and Madrid.
United is also making traveling to and from these countries easier with its industry-leading Travel-Ready Center which allows customers to view COVID-19 entry requirements, find, schedule and receive uploaded test results from local providers and upload any required testing and vaccination records for domestic and international travel, all in one place. United is the first and only U.S. airline to integrate all these features into its mobile app and website.
"The EU Council's recommendation represents the turning of the page in the pandemic for our customers, employees and residents of the EU, and brings us all closer to reuniting the world," said Patrick Quayle, vice president of international network and alliances at United. "In addition to offering service to more destinations in Europe than any other U.S. carrier, only United allows customers to easily upload vaccine records and testing results to our app making international travel much easier."
United also recently announced a new collaboration with Abbott and became the first U.S. carrier to set up an easy way for international travelers to bring a CDC-approved test with them, self-administer while abroad, and return home through an innovative collaboration with Abbott. To see how it works click here.
This summer, United is expanding its service to Europe including recently announced new routes to Dubrovnik, Croatia; Reykjavik, Iceland and Athens, Greece as well as adding more flights into Frankfurt, Munich and Brussels that provide broad connectivity throughout the region. United is increasing flights across Europe and will operate the following routes to European countries which have recently announced plans to welcome tourists who meet the destination requirements:
- United will increase flights between New York/Newark and Rome to daily in July
- United will increase flights between New York/Newark and Milan to daily in July
- United's flights from New York/Newark and Rome and Milan are part of Italy's COVID-tested flights program - customers traveling on these flights may avoid self-isolation and must present a negative PCR or rapid antigen test result, performed no more than 48 hours prior to departure and a negative antigen test on arrival.
- United will resume 5x weekly service between New York/Newark and Barcelona beginning in July
- United will resume 6x weekly service between New York/Newark and Madrid beginning in July
All of these flights are available for purchase on united.com and to see the full list of reopened countries where United is flying visit united.com/reopen. Customers should review local country requirements before they travel.
Committed to Ensuring a Safe Journey
United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlusSM program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind. To manage entry requirements in different destinations, and find places to get tests, customer can visit United's Travel Ready Center.
SOURCE United Airlines
CHICAGO, May 20, 2021 /PRNewswire/ -- United will present at the 14th Annual Wolfe Research Global Transportation & Industrials Conference on Tuesday, May 25. The presentation will begin at 12:00 p.m. CT / 1:00 p.m. ET.
SOURCE United Airlines
CHICAGO, May 19, 2021 /PRNewswire/ -- The recently redesigned United Airlines mobile app was voted the Best Travel App in the 25th annual Webby Awards. United's app was one of five nominees in the Travel App and Software category, and was named the "People's Voice" winner. United debuted its redesigned app in October of last year, featuring enhanced accessibility for visually impaired customers, more intuitive navigation and faster processing. United has continued to enhance the app to make it an all-in-one solution for customers to seamlessly navigate their travel experience. In January, United introduced the "Travel-Ready Center" to its mobile app, which allows customers to upload and validate test results, review local entry requirements, find and schedule appointments with testing providers, and store vaccination records.
"We're honored that our customers voted for United to win this award, and we plan to continue introducing new features and enhancements to ensure we are offering the most innovative and inclusive airline app in the industry," said Linda Jojo, executive vice president for technology and chief digital officer, United. "Over the last year, it has been a top priority for us to make travel easier and more accessible for all, and United's mobile app gives customers everything they need for their travels right in the palm of their hand."
Already the top downloaded airline app for Apple and Android phones, with up to 2.5 million users interacting with the app daily, the United app was redesigned last year to help make travel easier for people with visual disabilities. Some of the enhanced features include increased color contrast, more space between graphics and reordering how information is displayed and announced to better integrate with the screen reader technologies built into most handheld devices like VoiceOver and TalkBack that read aloud on-screen messages and notifications. By restructuring the way the information is organized, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the app.
In addition to the accessibility enhancements, United also introduced a refreshed account experience for MileagePlus® members to easily check balances, track Premier® progress, explore MileagePlus benefits, access past activity and more. The airline also updated its design and navigation to make the app more intuitive and help customers find everything they may need for their travels. All of these changes are underpinned by a new back-end platform, which ultimately makes the app faster and more responsive.
United has continued to add industry-leading features to its app in the months since the redesign, including:
- Travel-Ready Center: A digital solution that allows customers to view COVID-19 entry requirements, find, schedule and receive uploaded test results from local providers and upload any required testing and vaccination records for domestic and international travel, all in one place. United is the first and only U.S. airline to integrate all these features into its mobile app and website.
- Agent on Demand: Customers at select airports can receive virtual, on demand customer service, giving people an easy, contact-free option to get real-time information and support. Customers can access "Agent on Demand" on the United app to call, text or video chat live with an agent and get answers on everything from seat assignments to boarding times.
- United Map Search: An interactive map feature powered by Google Flight Search Enterprise Technology, that lets customers easily compare and shop for flights, based on departure city, budget and location type, including popular national park, skiing and cultural destinations. This new digital tool available on the United app and website displays fares in a map view, allowing customers to simultaneously compare travel to a variety of destinations in a single search.
- Contactless Payment: On flights offering for-purchase food and beverage options, United customers can now use United's new contactless payment system that allows them to store their payment information in a digital wallet on the United app and on United.com prior to departure. Rather than handing the flight attendant a credit card, the flight attendant will ask for the customer's name and seat to confirm the card on file. Once confirmed, customers will receive their products and the card on file will be charged accordingly.
The Webby Awards is the leading international awards organization honoring excellence on the Internet, and United's app was the only major U.S. carrier app nominated for a Webby award this year. In 2019, United's mobile app was awarded a People's Voice Webby Award in the Business and Finance category.
Committed to Ensuring a Safer Journey
United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus℠ program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind.
SOURCE United Airlines
United to add 400 flights to July's schedule compared to June and operate 80% of pre-pandemic U.S. schedule
As international demand increases, United moves up service and adds fourth weekly flight to Dubrovnik, Croatia plus more seats to Athens, Greece
United remains the only U.S. carrier that makes it easy for customers to search, book and upload COVID-19 tests and vaccination records through its mobile app and website
CHICAGO, May 17, 2021 /PRNewswire/ -- United Airlines is announcing today more options for customers to take long-awaited summer vacations by adding more than 400 daily flights to its July schedule and increasing service to reopened European destinations. This is United's largest monthly schedule since before the pandemic - United plans to fly 80% of its U.S. schedule compared to July of 2019 – and bookings for summer travel are up 214% compared to 2020 levels.
In the U.S., United will add new routes to Bozeman, MT; Orange County, CA; Raleigh, N.C and Yellowstone/Cody, WY. The airline is also adjusting its flight times at its hubs at Chicago O'Hare International Airport and Washington Dulles International Airport to provide more convenient options for customers. Internationally, United is giving travelers more options to visit Europe from New York/Newark by adding an additional weekly flight to Dubrovnik, Croatia and operating a larger aircraft to Athens, Greece.
As customers travel internationally, United's mobile app and website provide a comprehensive list of entry requirements for destinations around the world and United remains the only U.S. carrier that makes it easy for customers to search, book and upload COVID-19 tests and vaccination records through its own digital platforms. The airline also was the first to set up an easy way for international travelers to bring a CDC-approved test with them, self-administer while abroad, and return home through an innovative collaboration with Abbott. To see how it works click here.
July Domestic Schedule
"This July we're taking a big step toward flying at pre-pandemic levels for our domestic network," said Ankit Gupta, vice president of domestic network planning and scheduling at United. "By adjusting our bank structures at two key hub airports, we're able to offer our customers easy connections to destinations across the U.S. so they can start their vacations at times convenient for them."
United is resuming and adding new routes and increasing its domestic network by 17% compared to its June schedule. United is adding flight banks in Chicago and Washington D.C. to provide customers with convenient connection options. In Chicago, the airline will add two new banks for a total of nine flight banks and more than 480 daily departures across the globe. In Washington D.C, United is adding a third bank to its operation, and will operate more than 220 daily departures.
July International Schedule
"As we start to see a strong desire from our customers to travel internationally to re-opened countries, we are excited to move up service and add a fourth weekly flight to Dubrovnik, Croatia," said Patrick Quayle, vice president of international network and alliances at United. "And with the additional seats we're adding to Athens, Greece, we continue to make creative adjustments to match our service with customer trends."
With customers continuing to book travel to re-opened destinations across the Atlantic, United is resuming and adding to its flights to Europe. United will move up its brand-new service between New York/Newark and Dubrovnik to July 1. United will resume daily service to Athens from New York/Newark in June, and in July will use a Boeing 777-200ER aircraft which includes United Premium Plus® seats. This builds on brand new service to Athens from Washington D.C. which will begin in July. United will also add a second flight from Washington D.C. to Frankfurt, providing an evening departure with one-stop connections to over 50 cities in Europe. Lastly, United is planning to resume service to Spain and Portugal with flights from New York/Newark to Barcelona, Lisbon and Madrid, subject to these countries re-opening to vaccinated tourists.
Committed to Ensuring a Safe Journey
United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus℠ program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind. Customers can review COVID-19 entry requirements, find local testing options and upload any required testing and vaccination records for domestic and international travel, all in United's Travel Ready Center. United was the first airline to integrate all these features into its mobile app and website.
SOURCE United Airlines
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