America's longest flight is a boon to Asia business travelers - United Hub

America's longest flight is a boon to Asia business travelers

By The Hub team, January 28, 2016

8,446 miles. 16 hours, 20 minutes.

Our newly announced daily nonstop San Francisco-Singapore route is the only nonstop route between Singapore and the U.S. It's the longest scheduled flight by distance operated by any U.S. carrier. And it will be operated with the world's most advanced passenger airplane, the Boeing 787-9 Dreamliner.

But what's most important, and the reason we launched this flight, is that it enables us to better meet the needs of our business travelers who fly to and from Southeast Asia regularly.

"We're improving the way we serve the Singapore market to better benefit our customers – and in the process of determining how to best do that, we designed a schedule that directly took into account their needs," said Andy Buchanan, United's managing director of international planning. "We listened to the overwhelming feedback favoring an overnight flight to Singapore and a later departure time out of Singapore."

Previously, customers left the U.S. on a mid-day flight and connected in Tokyo or Hong Kong to connect to Singapore, arriving around midnight. The return services departed Singapore early in the morning. With our new nonstop San Francisco-Singapore service, customers will depart San Francisco in the evening – allowing them to have a full business day in the U.S. – and arrive in Singapore in the morning. The return flight will depart Singapore mid-morning and arrive in San Francisco the same day at 9:15 a.m.

These new nonstop flights will save customers up to four hours' journey time each way, as compared with the current United one-stop service and competitors' schedules.

The new route also provides convenient one-stop connections for those traveling from 26 U.S. cities that previously required two stops. For example, customers in Cleveland will no longer need to fly Cleveland-Chicago-Tokyo-Singapore; they will fly Cleveland-San Francisco-Singapore – saving them up to six hours of travel time.

In addition to the route's convenient schedule, we'll operate the flight with the aircraft our customers have told us they most prefer – the Boeing 787 Dreamliner.

With all of its comfort-inducing features, the 787 is specifically designed to handle a long route such as San Francisco-Singapore: It has enhanced LED lighting, which can gently simulate a full flying day for longer flights, gradually changing through a spectrum of lighting from day into night; larger windows that are dimmable; the biggest overhead bins in the industry, offering plenty of space for carry-on baggage; cleaner cabin air than any other commercial airplane due to an advanced ventilation system that removes odor while improving humidity; Smoother Ride Technology that leads to an eightfold reduction in the number of passengers who experience motion sickness; and an all-composite fuselage that allows it to be pressurized to a lower cabin pressure, which helps customers experience fewer headaches and less dizziness, while feeling more refreshed after the flight.

"Our business and leisure passengers will arrive less fatigued, and most experience a significant reduction in jet lag – a very important attribute to starting the day in Singapore without the usual effects of long-haul flight," said Ron Baur, United's VP of fleet. "With more 787s and more flights between North America and Asia than any other U.S. airline, United is poised to offer this new San Francisco-Singapore route with the highest level of comfort and convenience possible."

We plan to begin offering the daily nonstop flights between Singapore's Changi Airport and San Francisco International Airport on June 1, 2016, subject to government approval.

"In the past two years, United has launched nonstop service from San Francisco to Chengdu, China; Taipei, Taiwan and Tokyo-Haneda in Asia, and we've already announced new service to Xi'an, China for next summer," Buchanan said. "We're thrilled to add Singapore to that list."

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When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

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On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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