Fly with us: A guide to becoming a United flight attendant - United Hub

Fly with us: A guide to becoming a United flight attendant

By The Hub team, May 12, 2016


At United, we take the process of hiring flight attendants very seriously. We want our employees to possess a passion for excellence and a love for flying that we all share, and finding them starts with recruitment. Our process is rigorous but fair, and we have an incredible team of current flight attendants tasked with hiring the next generation. Here's a quick look into how we go about recruiting new crews.

Recruitment: For flight attendants, by flight attendants

United's flight attendants are instrumental in the recruiting and hiring of new flight attendants, visiting more than 30 college and university campus job fairs every year. We also feature cultural and community outreach to recruit a wide variety of multicultural candidates. Our own flight attendants are not only involved in the recruitment process —they are also instrumental in training new hires as well.

Interest: It takes a passionate soul

If you have a heart for customer service, love interacting with more than 1,000 people every day, are polished enough to wear the same uniform style every day and jet lag doesn't bother you, consider applying to start a career as a United flight attendant.

Applying: Don't forget to fill out an application

If you've met a flight attendant at one of our job fairs or simply have always had a passion for service, flight and teamwork, the next step is to apply. Complete the application online and get yourself started on the path toward a job at United Airlines.

Video interview: You're in for the first round

Once you've applied to work at United, your application will be put through a selection process. Once selected, the next step is an on-line video interview, which will be reviewed by a member of our recruiting team.

One-on-one: Show you're qualified to fly

After successfully completing the on-line video interview, you'll be flown to one of our airport hub destinations for an in-person interview. If successful, you'll be offered a conditional job offer to attend initial training.

Training: Once you're in, let the fun begin

In your training you are not only tested on your customer service skills but also if you can successfully learn and perform all of United's safety procedures and work well with others. The training lasts six weeks and includes learning operating and safety procedures for seven or more aircraft. Once the six weeks are completed you'll be well on your way to flying with United Airlines.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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