Big Metal Bird

Episode 11 Getting to know customer service reps at United

Episode 10 Ramping up with United’s team on the tarmac

Episode 09 Meeting United's prestigious pilots

Episode 08 How United smooths out turbulence

Episode 07 Training behind United's flight attendants

Episode 06 Up in the air with United's flight attendants

Episode 05 Maintaining United's massive fleet

Episode 04 How United coordinates safe and reliable flights

Episode 03 What's cooking at United

Episode 02 How United chooses routes

Episode 01 Your baggage has a journey all its own

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