Customers Experience the New Spirit of United - United Hub

Customers experience the New Spirit of United

By The Hub team

On Monday, a mix of media and customers boarded the new Boeing 777-300ER to experience United Polaris℠ from lounge to landing for the very first time. Prior to boarding, our CEO Oscar Munoz addressed fliers inside the United Polaris lounge and before departure, he led a Champagne toast on board to celebrate the special occasion.

United Airlines CEO, Oscar Munoz, pictured with flight crew United Airlines CEO, Oscar Munoz, and the flight crew at Monday's events

On Thursday morning, customers and crew members were equally excited to step on board the aircrafts first revenue flight departing Newark Liberty International Airport for San Francisco. It was the first revenue flight of our new Boeing 777-300ER, dubbed the New Spirit of United. MileagePlus® Premier® 1K® customer Zach Shapiro flew in from Los Angeles just to be on this flight and bought a retro United Airlines T-shirt for the occasion. "I think [this aircraft] is wonderful," said Mr. Shapiro. "United is really upping its game."

777 Captain Dennis Taylor and 777 First Officer Rob Bullington777 Captain Dennis Taylor and 777 First Officer Rob Bullington

Newark-based 777 Captain Dennis Taylor shared his excitement. "It was a wonderful experience!" Dennis said. "It's great to be part of the renewed excitement at United and specifically involved in the roll out of our newest aircraft." Everyone on Thursday's flight got a special United Polaris bear to mark the special occasion. "You always want to be on the first flight," said customer Alexander Navitsky. "I've been on previous inaugural flights, and the atmosphere on board is like a party. Everyone's excited."

This is the first of 14 777-300ER aircraft United expects to place into service in 2017. All of the United Polaris business class seats on this aircraft are forward-facing, in a 1-2-1 configuration, and it features a new, custom-designed hospitality area that offers customers in business class a place to grab a mid-flight drink or snack, as well as redesigned lavatories and LED mood lighting

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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