In recent months and more specifically over the busy holiday period, we are proud to report that we set new operational accomplishments including new records in arrival and departure performances, and we canceled fewer flights than any other time in our history. Watch the video below to hear from our President Scott Kirby as he reflects on the many strides we made in 2016 as a company, and highlights some of our best accomplishments that helped us end the year with improved and more reliable service.