Discover the best of London in October - United Hub
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Discover the best of London in October

By The Hub team , September 27, 2017

London comes alive with food and drink festivals and new exhibition openings during October's crisp temperatures and glorious sunsets. It's also a great time to snuggle up in cozy pubs and crunch leaves on a leisurely stroll through London's parks and gardens.

Get an eyeful of autumn's foliage in all its red and gold glory at Kew Gardens' Shades of Nature Autumn Festival. The botanical gardens are marking the arrival of autumn with 16 bespoke installations and organic works of art dotted across the Arboretum. Highlights include British artist Rebecca Louise Law's giant hanging installation of flower garlands.

The capital becomes a foodie paradise with the month-long London Restaurant Festival, a city-wide homage to great food including exclusive menus and restaurant-hopping tours. London Cocktail Week, featuring a Cocktail Village and special offers at more than 200 bars, restaurants and pop-ups across the city, also takes place this month. Make sure you taste the new, autumn-inspired cocktail.

Many cultural festivals also take place in October. The 61st BFI London Film Festival will be treating movie buffs to star-studded red carpet premieres, gala events and public screenings of feature films, shorts and documentaries in movie cinemas across the city.

Meanwhile, Frieze Week will invite art fans to view and buy art from more than 1,000 of today's emerging and leading artists. Don't miss the free-to-enter Frieze Sculpture park in Regent Park's English Gardens, where you can admire sculptures by 23 world-famous artists. London's international dance festival Dance Umbrella brings spine-tingling performances to iconic and unusual London spaces, from shipping containers to town halls.

A wealth of blockbuster exhibitions open this month in London, including Harry Potter: A History of Magic at the British Library, where visitors can discover the origins of J. K. Rowling's wizarding world. Go on a journey through nearly 400 years of opera at The Victoria and Albert Museum's immersive audiovisual exhibition Opera: Passion, Power and Politics. The landmark exhibition tells a vivid story of opera from its origins in late-Renaissance Italy to the present day.

Satisfy your passion for art at the National Gallery's exhibition Reflection: Van Eyck and the Pre-Raphaelites, which explores how the Victorian artists were inspired by the 15th-century Flemish artist Eyck's masterpiece The Arnolfini Portrait. Also worth a look is Cézanne Portraitsézanne Portraits at the National Portrait Gallery, where you can view intimate paintings of the Post-Impressionist's wife, uncle and himself.

Autumn is also packed with exciting sporting events. This year, London hosts more games than ever before as four NFL teams travel across the pond for their international fixtures at the NFL London Games in the iconic Wembley and Twickenham Stadiums. The first matchup will see the Jacksonville Jaguars take on the Baltimore Ravens; while the tension is on for the Miami Dolphins versus the New Orleans Saints. The Los Angeles Rams will seek to win against the Arizona Cardinals and on the last game the Minnesota Vikings will face the Cleveland Browns.

As the nights draw in, it's the perfect time to cozy up for the evening to watch a play under the flickering candlelight of the Sam Wanamaker Playhouse. Part of Shakespeare's Globe Theatre, this magical den opens its winter season with Romantics Anonymous, set in a singing chocolate factory in France. For more culture after dark, check out Museums at Night, a three-day biannual festival which sees museums and galleries all around the city throw open their doors for spooky events, immersive workshops and torch-lit tours.

Autumn in London is open. Book your London adventure by visiting united.com or through the United app. And while you're there, share your experience on social media with the hashtag #LondonIsOpen and #AutumnSeason.

London Autumn Season partners

How to change your flight, or cancel and rebook later

By The Hub team , April 04, 2020

We know people are taking a second look at their travel plans right now. If you're scheduled to travel March 10 – May 31, 2020 and would like to change your plans, there is no fee to do so, regardless of when you purchased your ticket or where you're traveling. This is in addition to our previous waiver, which waives all change fees – domestic and international – for tickets purchased March 3 – April 30, 2020. This is available for any of United's published nonrefundable fares. If you decide to cancel your flight, you can retain the value of your ticket to be applied to a new ticket without a fee. These electronic travel certificates are now valid for 24 months from the date they were issued. This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020. You might not see this policy change reflected everywhere right away – we appreciate your patience as we work to make that happen.

Eligible travelers on domestic flights and international tickets can request a refund on united.com or may call our contact centers if their flights have been severely adjusted or service to their destination suspended either due to government mandates or United schedule reductions related to COVID-19.

Certain tickets cannot be changed on united.com or the mobile app, including tickets booked through another airline (if the ticket receipt does not begin with 016). Please contact the original ticketing airline for changes.

Follow the steps below to stay up to date, change or cancel your flight.

Change your current flight:

  1. On the united.com homepage, select "My Trips" and enter your flight information to retrieve your flight.
  2. Select "Change flight" and then "Edit" to make the following changes:
    • Date of travel or destination
    • Add a flight
    • Remove a flight
  3. Select "Continue" and choose a new flight option
  4. Continue through booking to confirm your new flight

Note: The change fee will display as waived, but any difference in fare may apply.

Cancel your flight and rebook later:

  1. On the united.com homepage, select "My Trips" and enter your reservation information to retrieve your flight
  2. Select "Cancel flight"
  3. Confirm flight cancellation
  4. If you have future flight credit, when you return to the reservation, select "Use Future Flight Credit" to shop for new flights and apply the credit towards a new flight.

Canceling or changing an award flight:

When you select "Cancel flight," you will have the option to cancel your award reservation and redeposit the miles or to cancel your award reservation and use those miles for another trip in the future.

*We're currently experiencing heavy traffic to united.com. If you experience an error while trying to change or cancel your flight, please try again later.

Click through the slideshow below for more detailed instructions:

​Start on the United homepage: ​

User can select 'My Trips' on the homepage widget to find and retrieve their reservation.

  • If you're not signed in or you're a guest user, enter your confirmation number and last name.
  • If you are signed in, you can select a trip from your current trips or select the 'Find another trip' link.

Working to bring people home – repatriation flights underway

By The Hub team , April 03, 2020

When and where possible, we are working to repatriate travelers who are stranded abroad in the wake of the COVID-19 crisis. Our teams are working closely with government officials here in the U.S. as well as in other countries where flying has been restricted to gain the necessary approvals to operate service. In regions where government actions have barred international flying, we have coordinated with the the U.S. State Department and local government officials to re-instate some flights. Additionally, we have been operating several extra flights to countries in Central America and South America as we continue to play a role in connecting people and uniting the world.

We have operated more than 68 repatriation flights from Panama City, Guatemala City, Quito, Lima, San Pedro Sula, Tegucigalpa and Roatan, bringing nearly 9,200 people home. We will continue working with government officials to operate extra flights to Houston from Quito, San Pedro Sula, Tegucigalpa and from Lima to Washington Dulles and beginning April 5, we will begin operating multiple charter flights between Delhi and San Francisco. We continue to review more opportunities for flights between the United States and other countries to bring citizens home.

Video provided by the U.S. Embassy Ecuador of Americans returning home on United.

Additionally, our Customer Solutions and Recovery team is working with customers in the following markets to rebook them on flights back to the United States as capacity allows, either on our aircraft or on one of our airline partners' planes:

  • Quito, Ecuador
  • Managua, Nicaragua
  • Roatan, Honduras
  • San Pedro Sula, Honduras
  • Amsterdam
  • Brussels
  • Munich
  • Singapore
  • Tokyo-Haneda
  • Seoul, South Korea
  • Melbourne, Australia

We also recently reinstated several international flights back into our schedule to support customers and essential businesses which depend on these routes. As a result, we will be the only airline to offer service between Newark/New York and London, San Francisco and Sydney, as well as Houston and São Paulo, Brazil.

United Zoom backgrounds for AvGeeks

By The Hub team , April 02, 2020

Calling all AvGeeks and travelers! Here's a fun way to take your next video call….from a United Polaris® seat, the cockpit or cruising altitude. We're introducing United-themed backgrounds for use on Zoom, a video conferencing tool that many people are using to stay connected.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started. If you've already downloaded Zoom you can skip ahead to updating your background image (see instructions below).

  1. Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
  2. Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
  3. From here select, "choose virtual background" to upload your uniquely United photo.







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