Discover the best of London in October - United Hub
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Discover the best of London in October

By The Hub team, September 27, 2017

London comes alive with food and drink festivals and new exhibition openings during October's crisp temperatures and glorious sunsets. It's also a great time to snuggle up in cozy pubs and crunch leaves on a leisurely stroll through London's parks and gardens.

Get an eyeful of autumn's foliage in all its red and gold glory at Kew Gardens' Shades of Nature Autumn Festival. The botanical gardens are marking the arrival of autumn with 16 bespoke installations and organic works of art dotted across the Arboretum. Highlights include British artist Rebecca Louise Law's giant hanging installation of flower garlands.

The capital becomes a foodie paradise with the month-long London Restaurant Festival, a city-wide homage to great food including exclusive menus and restaurant-hopping tours. London Cocktail Week, featuring a Cocktail Village and special offers at more than 200 bars, restaurants and pop-ups across the city, also takes place this month. Make sure you taste the new, autumn-inspired cocktail.

Many cultural festivals also take place in October. The 61st BFI London Film Festival will be treating movie buffs to star-studded red carpet premieres, gala events and public screenings of feature films, shorts and documentaries in movie cinemas across the city.

Meanwhile, Frieze Week will invite art fans to view and buy art from more than 1,000 of today's emerging and leading artists. Don't miss the free-to-enter Frieze Sculpture park in Regent Park's English Gardens, where you can admire sculptures by 23 world-famous artists. London's international dance festival Dance Umbrella brings spine-tingling performances to iconic and unusual London spaces, from shipping containers to town halls.

A wealth of blockbuster exhibitions open this month in London, including Harry Potter: A History of Magic at the British Library, where visitors can discover the origins of J. K. Rowling's wizarding world. Go on a journey through nearly 400 years of opera at The Victoria and Albert Museum's immersive audiovisual exhibition Opera: Passion, Power and Politics. The landmark exhibition tells a vivid story of opera from its origins in late-Renaissance Italy to the present day.

Satisfy your passion for art at the National Gallery's exhibition Reflection: Van Eyck and the Pre-Raphaelites, which explores how the Victorian artists were inspired by the 15th-century Flemish artist Eyck's masterpiece The Arnolfini Portrait. Also worth a look is Cézanne Portraitsézanne Portraits at the National Portrait Gallery, where you can view intimate paintings of the Post-Impressionist's wife, uncle and himself.

Autumn is also packed with exciting sporting events. This year, London hosts more games than ever before as four NFL teams travel across the pond for their international fixtures at the NFL London Games in the iconic Wembley and Twickenham Stadiums. The first matchup will see the Jacksonville Jaguars take on the Baltimore Ravens; while the tension is on for the Miami Dolphins versus the New Orleans Saints. The Los Angeles Rams will seek to win against the Arizona Cardinals and on the last game the Minnesota Vikings will face the Cleveland Browns.

As the nights draw in, it's the perfect time to cozy up for the evening to watch a play under the flickering candlelight of the Sam Wanamaker Playhouse. Part of Shakespeare's Globe Theatre, this magical den opens its winter season with Romantics Anonymous, set in a singing chocolate factory in France. For more culture after dark, check out Museums at Night, a three-day biannual festival which sees museums and galleries all around the city throw open their doors for spooky events, immersive workshops and torch-lit tours.

Autumn in London is open. Book your London adventure by visiting united.com or through the United app. And while you're there, share your experience on social media with the hashtag #LondonIsOpen and #AutumnSeason.

London Autumn Season partners

Entertainment for all

By The Hub team, August 04, 2020

Our Marketing Inflight Entertainment and Connectivity team and Bridge, our Business Resource Group (BRG) for people with all abilities, partnered together to test and provide feedback on our award-winning seatback inflight entertainment (IFE) system.

Aptly named "Entertainment for all," our new seatback IFE system offers the an extensive suite of accessibility features, allowing for unassisted use by people of all visual, hearing, mobility and language abilities.

"It's nice to know that I can get on a plane and pick my favorite entertainment to enjoy, just like every customer," said Accessibility Senior Analyst and Developer and Bridge Chief of Staff Ray C., who is blind.

"As a deaf employee, the closed captioning availability on board our aircraft is something I value greatly," added Information Technology Analyst Greg O. "The new IFE further cements United's visibility within the deaf community and elsewhere. It makes me proud to be an employee."

Accessibility features of the new IFE include a text-to-speech option, explore by touch, customizable text size, screen magnification, color correction and inversion modes, and alternative navigation options for those unable to swipe or use a handset. For hearing-impaired and non-English-speaking passengers, customization options provide the ability for customers to be served content and receive inflight notifications based on their preferences and settings —with closed captions, with subtitles or in the language of their choice from the 15 languages supported. Our "Entertainment for all" system won the Crystal Cabin Award in 2019, and recently, the Dr. Margaret Pfanstiehl Research and Development Award for Audio Description by the American Council of the Blind.

"This really showed the benefits of partnering with BRGs in helping us improve products and services for our customers and employees," said Inflight Entertainment and Connectivity Senior Manager Corinne S. "Even though we have been recognized with awards for our IFE accessibility features, we are not resting on our laurels but continuing to work towards improving the inflight entertainment experience for all of our customers to ensure entertainment is available for all."

Shaping an inclusive future with Special Olympics

By The Hub team, July 24, 2020

If your travels have taken you through Chicago O'Hare International Airport anytime since October 2019, you may have had a friendly, caring and jovial exchange with Daniel Smrokowski. Daniel is one of four Service Ambassadors thanks to our ongoing partnership with Special Olympics. This inaugural ambassador program aims to provide Special Olympic athletes employment opportunities within our operation, affording them a unique and meaningful career.

Since 2018, our partnership with Special Olympics has become one of United's most cherished relationships, going beyond the events we take part in and volunteer with. While the plane pull competitions, polar plunges, duck derbies and Special Olympics World Games and other events around the world are a big part of our involvement, the heart of this partnership lies with the athletes and individuals supported by Special Olympics. To advocate for their inclusion in every setting is one of our biggest honors, and we take great pride in the role we play in the organization's inclusion revolution.

Aiding in the success of Special Olympics' mission to create continuing opportunities for individuals with intellectual disabilities, throughout the two-year partnership, United has volunteered over 10,500 hours and donated over $1.2 million in travel to the organization. The impact of this partnership is felt at every level, both at Special Olympics and within our own ranks.

"The Inclusion Revolution campaign, led by our athletes, aims to end discrimination against people with intellectual disabilities. United Airlines has joined in our fight for inclusion, empowering our athletes with the skills needed to succeed and opportunities to contribute their abilities as leaders," said Special Olympics International Chairman Tim Shriver. "United Airlines believes that people with intellectual disabilities should be perceived as they really are: independent, world-class athletes, students, employees, neighbors, travelers, and leaders who contribute to make this world a better place."

Our Service Ambassador program is just one of the many ways Special Olympics has impacted not only our employees, but also our customers. "I see every day how our Service Ambassadors connect with our customers the moment they walk into the airport lobby," said Senior Customer Service Supervisor Steve Suchorabski. "They provide a warm, welcoming smile ad assist in any way they can. To see these young adults hold positions that a society once told them they couldn't is truly the most heartwarming part of my job," Steve continued.

"The opportunity to be a part of the United family means everything to me," Daniel said. "I feel so much pride showing up to work in a Special Olympics/United co-branded uniform, working among such a loving and supportive community. The relationship between these two organizations is truly helping to shape my future while letting me use my gifts of communicating and helping others. Hopefully, I can spend my entire career at United," Daniel added.

In honor of Special Olympics' Global Week of Inclusion in July, we're asking our employees, customers and partners to sign a pledge to #ChooseToInclude at jointherevolution.org/pledge.

And be sure to check out Daniel's podcast The Special Chronicles.

United works with partners to send food to USDA food bank

By The Hub team, July 23, 2020

In collaboration with food-logistics company Commodity Forwarders Inc. (CFI), United moved nearly 190,000 pounds of fresh produce to Guam for the U.S. Department of Agriculture's Coronavirus Farm Assistance Program. This new program was created to provide critical support to consumers impacted by the COVID-19 global pandemic.

A variety of fresh fruits were transported from Los Angeles (LAX) to Guam (GUM) on United's newly introduced, non-stop cargo-only flight – a route added to meet cargo demand during the COVID-19 crisis. The fresh food was repacked in 10-pound cases in Los Angeles, prepared for departure at CFI's LAX location, and flown to GUM by the United team. Through this beneficial partnership between United and CFI, the perishable goods were kept cool during every step of the process and distributed as part of the food bank program in Guam.

"Everyone on our team has worked relentlessly during the pandemic to get critical goods to where they are needed most. Establishing a comprehensive network of cargo-only flights have allowed us to keep the supply chain moving even while passenger flight capacity has been reduced," said Regional Senior Manager of Cargo Sales, Marco Vezjak. "Knowing that we are able to help during these difficult times – in this case the Guam community – is our biggest reward and greatest motivation to keep moving forward."

United is proud to play a role in maintaining the global food supply chain and helping people access the supplies they need. Since March 19, United has operated over 4,000 cargo-only flights, moving over 130 million pounds of cargo.

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