diversity-inclusion-fact-sheet - United Hub
Acceptance and appreciation of everyone is the norm

Diversity & inclusion fact sheet

United believes that the rich diversity of ideas, experiences and cultures that make up its workforce of more than 87,000 employees allows the airline to deliver great service and products to its customers around the globe.

“Our shared purpose, “Connecting People, Uniting the World” is about more than being a conduit between global cultures, it is about demonstrating that investing in inclusivity is what is good for our business, our employees, and our customers. We have a tremendous opportunity to build upon our commitment to diversity and inclusion, ensuring our people and processes are as diverse and as far-reaching as the communities we connect and the customers we serve. Our shared purpose drives us to be the best airline for everyone in the United family and beyond.”

Scott Kirby,
Chief Executive Officer
Domestic service

United is committed to creating a workplace where all employees feel included and empowered to make a measurable difference in its success. United offers policies, programs, benefits and recognition designed to reward and support the success of its diverse workforce. The airline is committed to reflecting each of the communities it serves. United is also committed to ensuring that it has diversity among its suppliers.

Awards and recognitions
  • Best of the Best Award for Inclusion
  • Scored a perfect 100 percent on the Human Rights Campaign’s Corporate Equality Index (CEI), for the sixth straight year
  • Noteworthy Company – One of 28 companies whose data indicated the potential to make the Diversity Top 50 List
  • Scored a perfect 100 percent on the Disability Equality Index (DEI) for the third consecutive year
Diversity & Inclusion engagement events

United offers programs and events with specific cultural influences to honor the history and traditions of the airline’s diverse employees. They include:

  • Martin Luther King Parades – Atlanta, Houston and San Francisco (January)
  • African American History Month (February)
  • Women's History Month (March)
  • Asian American and Pacific Islander Heritage Month (May)
  • Lesbian, Gay, Bisexual, and Transgender (LGBT) Pride Month (June)
  • LGBT Pride Parades – Chicago, D.C., Denver, Houston, New York City and San Francisco (June)
  • Hispanic Heritage Month (September 15 – October 15)
  • Disability Employment Awareness Month (October)
  • Diversity Awareness Month (October)
  • Native American Heritage Month (November)
Executive Diversity Council

United's Executive Diversity Council is comprised of officers and senior leaders from across the company who are committed to acting as champions of diversity and inclusion for the airline’s employees. The Council supports efforts to recruit a diverse workforce and promote an inclusive work environment at United.

Business resource groups

To help advance United's goals for diversity and inclusion, the airline also supports several employee-run business resource groups. Each group — LGBT, Multi-cultural, People with Disabilities, Veterans, Women and Millennials — helps increase awareness and understanding of cultural issues and opportunities for employees, while nurturing United’s diverse talent, enriching the airline’s organizational culture and contributing to company performance.

Supplier diversity

When you have operations and employees across the globe, the notion of supplier diversity reflects an entirely new meaning. We recognize the profound impact a positively managed supplier diversity initiative can have on the customers and communities the we serve, and continually seeks out opportunities to build partnerships with diverse suppliers. United has a longstanding legacy of supplier diversity leadership and visibility in the community. The airline is a proud member of:

  • Chicago United
  • National Gay and Lesbian Chamber of Commerce
  • The National Minority Supplier Development Council and their affiliate councils
  • The Women's Business Enterprise National Council and their regional partners
Community and business partnerships

United's partnerships with organizations provide opportunities for strategic collaborations, educational programming and joint marketing. In 2018 we supported a great number of different organizations. Some of our partnerships include:

  • Ascend
  • Chicago Urban League
  • DuSable Museum of African
  • American History – Chicago
  • Ebony Magazine
  • Ensemble Theater
  • Fisher House Foundation
  • International Aviation Women’s Association (IAWA)
  • National Gay and Lesbian Chamber of Commerce (NGLCC)
  • National Gay Pilots Association (NGPA)
  • Official Airline of Equality Illinois
  • Open Doors Organization
  • Organization of Black Aerospace Professionals (OBAP)
  • The Black Women's Expo
  • Thurgood Marshall College Fund
  • United Services Org. (USO)
  • United States Hispanic Leadership Institute (USHLI)
  • USO
  • Women in Aviation
  • YWCA – Chicago