1. You can choose to book award travel using the main navigation bar. Just hover your mouse over the MileagePlus tab and select Book with Award Miles from the drop-down menu. This opens the Award Flight Search page.
2. As an alternative, you can select the Flight tab in the booking tool on the left side of the home page and enter your flight options in the fields as usual. Then, be sure to select the Award Travel radio button at the bottom of the column before you select Search. This opens the Select Departing Flight page.
Tip: You’re not limited to using your award miles only for flights. To view the many ways to redeem miles, hover your mouse over the MileagePlus tab of the main navigation bar and select Use Award Miles to open the Use Miles page.
Managing your reservation and logging in to your MileagePlus account
If you already have a reservation and you want to view the details or make changes, there are a few options. Do you prefer the main navigation bar for getting around our website?
You have two options for managing your reservation:
1. Hover your mouse over the Reservations tab of the main navigation bar. This activates a drop-down menu, with different options that you can select. To manage your reservation, select Change/View Existing Reservations. The Manage Reservations page opens.
2. Select the Reservations tab of the main navigation bar directly to access the Reservations page. To manage your reservation, in the Helpful Options section of the page, select Change/View Existing Reservations. The Manage Reservations page opens.
3. At the center of the home page, in the lower blue panel named Change or View Reservations, type your flight confirmation number and your last name, and then select Go. (As an option, you can select the See More arrow.) The Manage Reservations page opens.
If you’re a MileagePlus member:
4. You can sign in from the global utility bar at the top-right corner of the home page.
5. You can also log in to your account in the yellow panel on the right side of the home page, where you currently see OnePass Sign In. (This will change to MileagePlus Sign In when the website becomes united.com in March.) We will cover the login process in depth in a forthcoming article.
Checking in for your flight and printing your boarding pass
Once you’ve booked your flight, here are your options for checking in for your flight using the main navigation bar:
1. Select the Reservations tab directly to access the Flight Check-in page.
2. Hover your mouse over the Reservations tab, and then select Check-in for Flight in the drop-down menu. The Flight Check-in page opens where you can proceed with check-in.
3. On the Print Boarding Pass tab in the center panel of the home page, type your flight confirmation number or your MileagePlus account number into the text box, and then select Go. The Flight Check-in page opens.
Tip: Another way to access the Flight Check-in page from the Print Boarding Pass tab in the center pane of the home page is to select More Check-in options.
Checking the status of your flight and searching for general information
Here are the options for checking your flight status and searching for information on the upcoming united.com:
Using the main navigation bar in two different ways:
1. Simply select the Travel Information tab to go directly to the Travel Information page, where you can enter your flight information and check the status of the flight.
2. Hover your mouse over the Travel Information tab on the main navigation bar, and in the drop-down menu select Flight Status & Information.
3. Select the Check Flight Status tab in the center pane of the home page, enter the information that you have available, and then select Go. The Flight Status & Information page opens. Enter your flight information to check the status of your flight.
To learn more
Look for more how-to articles that walk you through the various tasks you manage using our travel websites. If you think we’ve missed a task you use frequently, tell us what you want us to cover: Send us an email using the Hub's Comments and Questions form.