Updated (originally posted on 11/12/2012)
To give our customers an added touch of luxury on long-haul international flights, we’ve launched a new turn-down service in United Global FirstSM.
As part of the service, we offer a new sleeping cushion with a 250-thread count outer cover in addition
to the standard plush duvet, soft pillows and Philosophy-brand amenity kit. If a customer requests turn-down service, a flight attendant will position the cushion, duvet and pillows within the flat-bed suite.
Customers seated in United Global First enjoy priority airport services, a higher level of privacy and comfort and a more personal onboard experience. On most of our three-cabin aircraft, United Global First suites feature flat-bed seats, laptop power, USB ports, noise-reduction headset, personal, on-demand entertainment systems, additional storage compartments and a multi-course meal with complimentary wines.
We've made a $550 million investment in fleet-wide onboard improvements, including equipping more than 175 aircraft with 180-degree flat beds in premium cabins as well as an upgrade to our United BusinessFirst product with an additional entrée option, expanded wine selections, improved in-flight entertainment and new amenities.