Tens of thousands of our co-workers worldwide – including flight attendants, customer service agents, technical operations and ramp workers – began wearing newly designed uniforms today, the first time members of these work groups will wear similarly styled uniforms. More than 64,000 of our employees will debut the garments, which feature accents of blue, gold, silver and gray.
"The new uniforms project a contemporary, sophisticated look that reflects the modern airline we're building," said Jeff Foland, our executive vice president – marketing, technology and strategy. "With significant feedback from our uniformed co-workers, we've designed pieces that are professional, stylish and functional."
Our Technical Operations co-workers have already begun wearing their new attire, and our pilots will begin wearing theirs later this year. By the end of this year, all of our uniformed co-workers will have the new look.
We provided a sneak peek of the new designs on May 21, during the 25th anniversary celebration of our presence at Newark Liberty International Airport, Terminal C. Nearly two dozen pilots, flight attendants, customer service and ramp service co-workers modeled our new uniforms in a preview event.
New looks for each role
Our flight attendants had the opportunity to select a core wardrobe of black wool-blend trousers, skirts and blazers decorated with two rows of silver braid on the sleeves. Both male and female flight attendants can customize their look with a choice of optional garments. Female flight attendants will also wear sweaters, vests, short sleeve jackets and two styles of dresses, including a signature blue dress with a black stripe detail. Outerwear for male and female flight attendants includes a black all-season coat and an optional gray double-breasted wool coat.
In addition to wearing the new uniforms, this week flight attendants around the world began to receive their new wings, which were designed by Flight Attendant Joseph "Kepa" Takata. Flight Attendant Subrina M. described the sleek silver wings as “a complement to the new uniform, and Flight Attendant Kim L. noted that, “The wings signify the unity of two great companies coming together as one.”
Uniforms for our customer service agents include a wardrobe of black blazers, trousers, sweaters, vests and skirts. Agents will also wear colored shirts and distinctive neckwear that vary depending on their job responsibilities.
Later this year, our pilots will begin wearing newly designed uniforms in the traditional midnight blue color with gold stripes and accents. The gold buttons will feature the United logo, and the textured ties will have accents of our company blue and gold.
For our ramp, cargo and technical operations co-workers, the new design in workwear offers flexibility, comfort and durability. Co-workers will wear work shirts, polo shirts and T-shirts made from breathable, flexible fabric. The pants, shorts and coveralls for both men and women feature a soft, brushed fabric. Outerwear includes a three-piece system consisting of a zip-up fleece-lined vest, jacket and waterproof outer shell.
The outerwear consists of a three-piece system: a zip-up fleece-lined vest, jacket and waterproof outer shell; co-workers may wear individual pieces or put them together. The uniform also includes waterproof wind pants, hooded sweatshirts, baseball caps and knit caps.
Impressions from the team
Our co-workers are excited about the new wardrobe, with its cohesive look and available options. "I love the new uniform," said Stephanie L., a Flight Attendant based in Houston. "It’s a mix of classic and modern, it fits great and it's going to show our customers that we are indeed all one airline."
"I like the way they feel," said Drake S., one of our Line Technicians. "The double thickness on the knees of our cargo pants really protects our knees, and the pockets are great for holding all of our tools. The shirts are comfy - they serve their purpose. They're perfect."
"Everyone looks polished and professional," said Tony L, a Customer Service Representative. “It feels great to be a part of today."