We've completed an extensive redesign of 15 Boeing 757-200s that fly p.s. Premium Service routes. We're the first and only airline to offer premium-cabin, flat-bed seats on every scheduled transcontinental flight between New York's John F. Kennedy International Airport and San Francisco and between New York JFK and Los Angeles.
The revamped p.s. aircraft offer two-cabin service, with 28 180-degree flat-bed United BusinessFirst seats, offering up to 6’4” of sleeping space and more room for storage; 42 United Economy Plus seats; and 72 United Economy seats.
Designed to give customers an experience comparable to long-haul, international flights, our refurbished p.s. aircraft also offer Gogo inflight Wi-Fi; personal, on-demand entertainment at every seat – with 15.4” monitors and iPod Connect ports in United BusinessFirst and 9” monitors in United Economy; and power outlets and USB ports at every seat. Our premium-cabin meal is multi-course and to drink, recommended wines by our Master Sommelier and Master of Wine, Doug Frost, will be served, and in United Economy, half bottles will be available for purchase.
“Our investment in these aircraft and in the p.s. service will add greatly to our flyer-friendly customer experience on these coast-to-coast flights,” said Jeff Foland, executive vice president of marketing, technology and strategy. “This is just one more example of the many things we are doing to provide greater onboard comfort and convenience on every United flight.”
Our renovated p.s. aircraft are among the many investments the airline is making to enhance our customers’ experience in the air and on the ground.
Customer Service Investments
We also have Premium-cabin, flat-bed seats on every long-haul international flight from the continental United States. By the end of 2014 we expect nearly all our mainline fleet to have Wi-Fi. Live television is on more than 200 aircraft, the world's largest fleet with live television. Our all-new mobile application for iOS7 offers customers improved functionality and touch-friendly design. You will find our significantly upgraded United Club locations in Chicago O’Hare Terminal 2, Seattle and San Diego with improved amenities, modern interiors, more power outlets and complimentary snacks and Wi-Fi.