As you may know, our new mobile app for Apple devices uses a lot of great native functionality (features that are already built into the operating system). Some of the coolest United-specific features that use this native functionality are: checking in and using your phone as a boarding pass (at all locations United flies to domestically, as well as 50 international airports); booking flights (including award travel with your MileagePlus® miles); receiving flight status updates and alerts, along with the ability to see where your plane is coming from; and viewing where you are on the upgrade standby list.
When updating the design, we knew we wanted to bring frequently used items and functions to the surface, while at the same time enhancing on-the-go usability. With the release of iOS 7 for Apple devices, we have been able to take advantage of the new simpler interface and provide a streamlined design that we hope you will like.
I want to walk you through the new iPhone app and share
some of my favo
rite updated features.
When launching the app for the first time, I’d recommend reviewing the helpful hints. (These can also be found in the About United section of the menu.) Confirm if you are signed in, and if not, sign in to your MileagePlus account from the home screen. The new sign-in process keeps you on the home page, so you don’t have to worry about going back a page to where you started in order to see your balance or Premier® level.
Tip: Travel Cards
Immediately you will notice your information, which will be automatically pulled into the travel wallet, with an indicator at the top right showing all of your upcoming reservations. In addition, you can swipe to the right to find our new “travel cards.” If you have travel within the next 24 hours, these cards will display your reservation-specific information. There are a few different types of cards you can access, providing you on-the-go information right from the home screen. These new cards include mobile boarding passes, the Travel Assistant card, flight status updates, your upcoming reservations, your United Club membership card or one-time pass, if you have one, and your digital MileagePlus membership card.
Tip: Mobile boarding
The mobile boarding pass card provides you with the ability to scan your boarding pass at the TSA security checkpoint and at the gate, right from your app home screen, without having to go deeper into the app. If you want to add items from your travel wallet to the home screen that are not already there, you can do that by swiping left on an item in the travel wallet, the same gesture used to delete or file an email message in iOS 7.
One of the features of iOS 7 that we were able to integrate into the app is the edge swipe. On the home screen, a simple edge swipe to the left (along the edge of the Airport Maps and Check-in menu buttons) will open the travel wallet, and an edge swipe to the right (along the edge of the Flight Status and Book a Flight menu buttons) will open our travel tools menu. A swipe from the left edge of your device from other pages in the app will navigate back a page, the same as selecting the “back” arrow at the top. Those of you using iOS 7 will recognize these new gestures as an intuitive navigation feature. We also incorporated the parallax feature, new to iOS 7, to our home screen, where the airplane will “fly” on your screen.
We’re all very excited for our customers to download or upgrade to our new app designed for iPhone. We enjoyed developing it for you, and we really hope you’ll enjoy the wealth of features and the intuitive new design.