Fantasy Flights now departing for the 'North Pole' - United Hub

Fantasy Flights now departing for the 'North Pole'

By The Hub team, December 10, 2015

It's not quite the holiday season until a United Fantasy Flight takes off. This year, nearly 5,000 deserving children and their families will gather at 11 airport locations for what will be a memorable visit to the 'North Pole'. All the holiday characters will be there including Santa Claus himself along with his elves, reindeer and a cast of holiday helpers.

Santa Visits United Fantasy Flights

This year marks the 22nd year that United has hosted Fantasy Flights and it continues to be an event that many look forward to. Each year the event brings together children facing adversity and their families for a day of festive holiday cheer.

Planning for a fantasy flight starts well before December and it takes a team of volunteers to coordinate the festivities at each airport, but to all those involved its well worth it. Employees and retirees bake cookies, decorate hangars and gates, raise money and even dress up in holiday themed costumes. LAX Fantasy Flight, Customer Service Representative David Tomb looks forward to playing Santa every year. It will be David's seventh year, and it's hard to find anyone who likes Christmas more than he does.

All dressed up for Fantasy Flights

"The kids really bring home the Spirit of Christmas for me. When I look into their eyes as they're chatting with Santa, it's often difficult to keep the tears from rolling down my face," David said. “Sometimes they share a very personal thought or a wish that gives me just a hint of what their lives are like, what they're going through and what they're feeling at Christmas time. I'm just grateful that I can bring a little bit of joy into their lives."

Fantasy Flight Schedule:

December 3rd: Guam (GUM)

December 4th: Phoenix (PHX)

December 5th: Cleveland (CLE), Houston (IAH), Chicago (ORD), Austin (STA) and San Francisco (SFO)

December 9th: Newark (EWR)

December 12th: Denver (DEN) and Washington Dulles (IAD)

Follow the activity on social media using #NorthPole

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

Scroll to top