Farewell to Boeing 747: The Queen of the Skies - United Hub

Farewell to Boeing 747: The Queen of the Skies

By Scott Kirby, Chief Executive Officer, United Airlines

There's something very special about a Boeing 747. It's the one aircraft that even casual travelers can easily identify. And we know that the experience of traveling on one, or flying one, is unforgettable.

As deeply connected as we all are to this iconic aircraft, the time has come to retire our 747 fleet from scheduled service. Last March, we announced that this would occur by the end of 2018; now we plan to operate our last 747 flight in the fourth quarter of this year.

It's a bittersweet milestone — this jumbo jet with its unmistakable silhouette once represented the state-of-the-art in air travel. Today, there are more fuel-efficient, cost-effective and reliable widebody aircraft that provide an updated inflight experience for our customers traveling on long-haul flights.

For these reasons, we're saying farewell to the Queen of the Skies, which has been part of our fleet since we first flew the aircraft between California and Hawaii in 1970.

We'll be working with all of you who fly or work on the 747s to ensure a smooth transition to other fleets. Our forward-looking fleet plan will cover 747 replacements and anticipated growth opportunities. And of course, we'll honor the 747 with an unforgettable retirement celebration — we'll keep you posted with more details on her final flight in the months ahead.

Thank you for all that you are doing. I am so proud and excited about the great future we're building together as we create the best airline in the world.

Sincerely,

Scott Kirby - President, United Airlines

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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