First Officer Inspires Young Girl on Flight - United Hub

First Officer inspires 7 year old girl on flight

By The Hub team, December 28, 2016

Houston based 737 First Officer Katrina Mittelstadt's love of flying was strong enough to melt a young girl's shyness on a recent flight from San Francisco to Las Vegas. The girl's father was so impressed he sent a letter to us right after the flight, which made Katrina's day when we shared it with her.

"I'm a pilot myself, though not for an airline, so I try sometimes to get up to the cockpit to say hello," the customer wrote. "We were excited to see that one of the pilots was a woman, because our 7-year-old daughter [Eve] was with us. She talks about learning to fly, and she really enjoys it. Katrina Mittelstadt was the first officer on that flight. My daughter wouldn't come to the cockpit, feeling shy. Katrina came back to us in row 8 to give her a few gifts and say hello. The most important of these was her business card, on the back of which she had written, 'You can be anything you want to be! :)' we were honestly moved."

Katrina said, "When I finished my preflight duties, I welcomed her aboard and delivered our United Passport and her first set of United wings. Her dad told me how she loves going flying with him and has an interest in becoming a pilot herself...of course, she wants her jet ratings first (I did, too, Eve!). Hopefully someday she can trade in the junior pilot wings for the same ones I'm so proud to wear today. I was encouraged by my parents to pursue my dreams, whatever they were. Becoming a first officer for United is something I am very proud of, and using that as an example to inspire our next generation is a passion of mine."

Eve's dad said Katrina's gesture made him feel "honestly a little choked up," and explained why. "It's one thing to have her hear this from her parents, but it's another entirely for her to get that sort of encouragement from a stranger already in such a role. She's faced discouragement from the young boys at her school, so we think this is especially critical. Well done, United."

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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