Dynamic messaging

The United app will now display the most useful and relevant information throughout your journey. For example, 24 hours before departure, the home screen on the United app will prompt you to check-in. Once checked in, an option to get your boarding pass will populate right on the home screen so you'll no longer need to access it via the boarding pass tab on the current version of the app.

Locating your boarding pass

If you're signed in to your MileagePlus® account, access to your boarding pass will appear on the app's home screen along with other details about the flight. If you're not signed in to a MileagePlus account, you'll need to go to "My Trips" on the bottom navigation bar. (Please note that mobile boarding passes are available for flights departing from all U.S. airports and select international airports.)

Accessing your profile, Club passes and United Club℠ card

All this information will now be accessible from a "My Profile" section, so you can see everything in one place. You can find the "My Profile" section by selecting the icon of a person in the top right corner.

New options on the navigation bar

The new bottom navigation bar provides quick access to the most popular and helpful features. Find information about upcoming flights under the "My Trips" section that houses important information like your boarding passes and flight details. You'll also find an inbox icon section that stores important and useful information including gate changes, flight status updates and boarding alerts. You can also easily toggle back to your home screen from the bottom navigation bar.

Personal device entertainment

If personal device entertainment is offered on your flight, you'll see a tile titled Inflight Entertainment within the "Just for you" section on the home screen. The "Just for you" section will also give you access to other features such as how you can locate a United Club or how to earn award miles. You can also select "Wi-Fi & entertainment" from the More menu, located at the upper left hand of the app's home screen.

Finding the seat map

You can access the seat map for your flight via Flight Status on the bottom navigation bar or within Trip Details — when you have an upcoming flight there will be an option to view the seat map.

How to add or remove flights from your Flights Status list

Any upcoming flights will be displayed in the Flight Status section of the app. There is no option to remove a flight as the Flight Status section will be automatically update itself two days after your travel is completed.

Changing the image on the home screen

There is no way to change the image on your home screen manually. Instead, the image will update once a day based on the destinations most commonly searched for by our customers.