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Global citizenship

We team up with Audubon International to save owls in San Francisco

By The Hub team , May 17, 2019

Today, we strengthened our emerging reputation as the world's most environmentally conscious airline by announcing that we are expanding our successful Raptor Relocation Network to our premier West Coast hub, San Francisco International Airport. We are teaming up with Audubon International to trap raptors — primarily barn owls — residing near the airport and resettle these birds of prey at suitable golf course habitats where the species are more likely to thrive.

We initially partnered with Audubon International to launch the Raptor Relocation Network in 2017 at Newark Liberty International Airport, where it has successfully resettled more than 80 birds — including several American kestrels, a species of concern in New Jersey. We will now work in tandem with Audubon International and San Francisco airport officials to resettle the barn owls and other at-risk species at Bay Area golf courses certified within the Audubon Cooperative Sanctuary Program. As an official sponsor of the PGA Tour, we are uniquely positioned to help connect wildlife professionals at airports with the suitable golf course habitats identified by Audubon International for relocation purposes and to help inform the public on the importance of environmental sustainability.

Our expansion of the Raptor Relocation Network follows our recent announcement in San Francisco that we have committed to reducing our greenhouse gas emissions by 50% by 2050. Our pledge to reduce emissions by 50% relative to 2005 represents the equivalent of removing 4.5 million vehicles from the road, or the total number of cars in New York City and Los Angeles combined.

"Being environmentally conscious means more than just reducing our footprint; it means convening different groups to develop new and innovative ways to actively protect vulnerable species," said Janet Lamkin, United's president of California. "As we continue our commitment to protect raptors in the New York area, we are excited to expand our efforts to San Francisco and further underscore our industry-leading efforts to operate sustainably and responsibly."

"Audubon International is excited to be working with United Airlines' Eco-Skies program to expand the Raptor Relocation Network to the West Coast," said Christine Kane, Audubon International's chief executive officer. "Thousands of golf courses across the world have adopted environmentally sustainable property management practices that support wildlife habitat through our Audubon Cooperative Sanctuary Program. Bringing this all together to provide safe, high-quality habitat for raptors is a great success."

For more information on our commitment to environmental sustainability, visit united.com/ecoskies.

United supports federal Equality Act

By The Hub team

At United, we recognize, embrace and celebrate the differences that make our customers and employees unique. We're committed to creating an inclusive work environment while contributing to the diverse communities we serve. As a part of this mission, we believe it's important to support the lesbian, gay, bisexual and transgender (LGBT) community by promoting inclusive policies and practices.

That is why United recently joined the Business Coalition for the Equality Act, organized by the Human Rights Campaign (HRC). The Equality Act is legislation pending in the U.S. Congress that would add clear, comprehensive non-discrimination protections for LGBT people to U.S. civil rights laws. The bill is expected to be voted on by the U.S. House of Representatives next month, and we are proud to support the Equality Act in advance of this important debate.

"United is proud to take a leadership role within the business community in support of LGBT nondiscrimination legislation," said EVP and Chief Administrative Officer Brett Hart. "This is one more way we can support all the talented employees who make United an inclusive place to work, just as we remain committed to serving the diverse customers who fly with us each and every day."

United’s eco warrior

By Matt Adams

Environmental Strategy and Sustainability Manager Aaron Stash could be forgiven for having an indulgence or two; after all, he is one of the driving forces behind United's pledge to reduce its greenhouse gas emissions by 50 percent over the next 30 years. Surely doing that much good on a global scale cancels out, say, owning a gas-guzzling sports car or leaving the faucet running while he brushes his teeth.

Aaron isn't that kind of guy, though. He's the real deal, with a real respect for the earth and its bounty. That's especially evident when he talks about creating a lasting culture of sustainability at United. But if you need proof of just how far he'll go in personally walking the walk, how's this? He lives in a custom-built, eco-friendly home.

"When my wife and I had the opportunity to build a house, we decided to build one that was certified LEED (Leadership in Energy and Environmental Design) Platinum," Aaron said. "Over the course of two plus years, every waking hour when I wasn't working was devoted to planning what the house was going to look like, what we were going to put into it, and how we were going to do it on a budget."

The home, located just north of Chicago, contains energy-efficient appliances, low-flow faucets and fixtures, LED lighting and enough insulation to maintain a comfortable interior temperature without the constant need for heating or air conditioning. Soon, the Stashes will add 39 solar panels to their roof, enough to generate roughly 16,000 kilowatts a year to power the residence. When they tore down the home that previously sat on their lot, Aaron and his wife even recycled the bricks and other usable building materials.

Seeing the project to completion gave Aaron a tremendous sense of accomplishment, but after moving into the house in 2014, he yearned to do more.

"I was in marketing communications at that time, but I started wondering what United was doing about sustainability," he said.

He soon found that, even then, we were a leader in that space. When Aaron interviewed the Environmental Affairs manager for details about her team's work, she mentioned to him that she had accepted a new job and that her current one would soon be available. Two weeks later, Aaron had it.

Since then, he's had a hand in a number of projects, including the "Shedd the Straw" campaign, in partnership with Chicago's Shedd Aquarium, that rid our airplanes of non-biodegradable straws and stir sticks. He also developed our relationship with Clean the World, the organization that takes our unused amenity kit items, such as toothbrushes, toothpaste and soap that would have otherwise been thrown away, and donates them to relief aid charities. That alone diverts as much as 50,000 pounds of material from landfills each year.

Most importantly, Aaron and his team have worked hard on substituting traditional jet fuel with clean, sustainable biofuels produced from waste byproducts to cut carbon emissions. United is currently the only U.S. carrier using a biofuel blend on daily flights, with plans to purchase another 1 billion gallons of biofuels going forward.

"Oftentimes, people don't think about what's coming out of our engines and how that makes the biggest environmental impact," he said. "They want to know if we recycle our cans or not, which we do, but you can't forget about the bigger issue."

Since 1990, we have cut aircraft emissions by 45 percent thanks to biofuels, more fuel-efficient planes and a number of operational and technological improvements. As a result, United now has the smallest gross carbon footprint of the "big three" U.S. airlines, beating Delta (DL) and American (AA). Outside of parking our jets and not flying at all, we're doing everything possible to minimize our greenhouse gas output.

"We're using all the tools and technology currently at our disposal to reduce fuel burn, and we're looking into things we can do for the future," said Aaron. "Our actions today will have a ripple effect in the years to come. Hopefully, history will judge us well."

United Eco-Skies quiz: Test your knowledge

By The Hub team

Test your Eco-Skies knowledge by taking our quiz here.

We team up with TSA for a TSA Pre✓® enrollment event at Penn Station

By The Hub team , December 12, 2018

Starting January 7, we will host a TSA Pre✓® enrollment event at our ticketing office located at Penn Station. This TSA Pre✓® enrollment event will run from January 7 until February 8, 2019, Monday through Friday 7:30 am to 4:30 pm. Complete an online application and schedule your appointment here.

MileagePlus® members who are first-time applicants of TSA Pre✓® may use 10, 000 miles for a payment code that covers the TSA Pre✓® fee.

Or, if you're a UnitedSM Explorer Cardmember, you get an $85 TSA Pre✓® fee credit every 4 years when you pay with your Card. See United.com/ExplorerBenefits.

The Transportation Security Administration (TSA) manages and operates an expedited security screening program, allowing certain travelers to move through security more quickly and easily when departing from participating airports in the U.S. Eligible travelers do not need to remove shoes, laptops, liquids, belts or light jackets. Children ages 12 and under may accompany an eligible traveler through TSA Pre✓®. TSA, not United, selects travelers for expedited screening.

Join us in our wildfire relief efforts in California

By The Hub team , November 13, 2018

Today, we reaffirmed our commitment to California and to lifting up communities in need by announcing $150,000 in direct donations to the Ventura County Community Foundation and the North Valley Community Foundation for their efforts in areas affected by the ongoing California wildfires. We also launched a Crowdrise campaign to award up to five million bonus miles for individuals who make donations of $50 or more. All funds will go toward efforts to support affected communities in California. We also continue to work with the Governor's Office of Emergency Services and both community foundations with offers to fly first responders who need to get in or around California.

"United is deeply connected to the affected communities and with a profound sense of both sadness and duty during this difficult time, we are proud to offer our assistance," said Janet Lamkin, United's president for California. "We will continue to engage our generous customers, employees and MileagePlus members and work with local leadership to support all those affected by these devastating fires."

Donations to the Crowdrise campaign supports three relief partners:

  • American Red Cross
  • Ventura County Community Foundation
  • North Valley Community Foundation

Today's announcement builds on our continued commitment to California and recent campaigns to aid in response to wildfires and other disasters. Over the last 12 months, we have raised and donated more than $900,000 to help communities affected by the wildfires.

We are also offering a travel waiver for customers ticketed on flights to, from or through Los Angeles International Airport (LAX), Hollywood Burbank Airport (BUR) and San Francisco International Airport (SFO). Customers may reschedule their itineraries for travel through November 25 with a one-time date or time change, and we will waive the change fees and any difference in fare for flights booked in the same cabin and same arrival/destination airports.

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