Guam Pulls Together to Fight Cancer - United Hub
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Guam pulls together to fight cancer

By Pete Rapalus , June 26, 2017

As our 900 United employees based there can attest, Guam is a tight-knit community — just over 160,000 people on an island 30 miles long — and the community really pulls together to help one another.

"It seems as though everybody knows everybody on Guam, and unfortunately that also means we all know loved ones and friends and neighbors who are battling cancer or who passed away because of it," said International HR Manager Alethea Flores, co-captain of the volunteer effort behind the 12th annual United Plane Pull – "Towing the Line to Save Lives."

Alethea, her co-captain Micronesia Sales Senior Manager Paula Monk, and a cast of hundreds from all United departments and many business partners worked for months to prepare for June 24's event, which attracted 2,500 people to our maintenance hangar at Guam. A total of 43 teams took part, each getting two chances to pull a Boeing 737-800 12 feet down the ramp. United fielded four teams — one from Guam Ramp Service, another from Japan, one made up of employees from South China, and another from our United Express partner Cape Air.

United Team Japan

The quickest time, 4.61 seconds, was posted by men's division team FD (Fire Department) All Stars sponsored by Moylan's NetCare. The fastest co-ed team was the Department of Defense Team 1 sponsored by DZSP 21, with a time of 4.66 seconds. The real heavy lifting, however, took much longer than seconds.

"Planning has been going on for months, and as usual the final weeks and days were hectic," Paula noted. "But we've got a lot of experience arranging these large community events, and we're fortunate on Guam to have so many who are willing to volunteer and put in all that extra time for a good cause."

The Tech Ops team that services Boeing 737s and 777s and provides field services for charters and special flights such as those to remote Western Pacific islands handled most of the logistics.

Because the hangar is the primary venue for the event, including the elaborate Opening Ceremonies with a full-blown Parade of Teams, aircraft that would normally be worked on there are relocated outside for a couple of days.

"This weekend we have another 737 that needs some sheet metal work done, and it can't wait, so I have a team that's working on that airplane right now over there in the hot sun," said Guam Maintenance Manager Rudy Capistrano, pointing to where the aircraft was parked. "They really deserve credit for that, and for missing out on all the fun everyone else is having."

The week prior to the event was particularly challenging for Tech Ops as it made preparations. Planners usually adjust the schedule so that the hangar is not needed during the event, but days before the event the crews were dealing with more aircraft out of service than usual. Thanks to teamwork and extra effort, the team was able to clear all the aircraft with the exception of the one needing the sheet metal work.

Cape Air team pulling

Tech Ops also provided employees to stand by the plane taking part in the plane pull: They were in the cockpit riding brakes, driving the tractor that repositioned the plane after each two pulls, and hooking and unhooking the tow ropes. We also had employees standing by to monitor the safety and security of the event, and two from our on-site clinic to provide first aid. Others kept the teams on schedule with military precision, as each went from check-in through briefing and safety reminders, posed in front of the 737 for team photos, did the pulls, then went back to the hangar to cheers from supporters.

Clarissa Perez, senior manager of our Guam Inflight base, served again as emcee of the event, keeping the crowd updated and entertained while results were posted in real time on a giant LED screen behind the stage. Local musicians and dancers performed, there were jump houses and other attractions for children and a wide array of refreshments.

Towing the Line to Save Lives raised at least $25,800 from pull team registrations; that figure will grow once raffle ticket and other sales are added. Proceeds are split 50/50 between the American Cancer Society and Guam Cancer Care.

"This is yet another example of why I enjoy living and working here so much," said 737 Captain Trond Einemo, who was supplying each 20-person team with gloves to wear while tugging at the heavy tow ropes. "People from all departments come out on this hot Saturday to support the community and we're all having a great time doing it."

Beach or mountains? Take your pick with our newly announced routes to the West Coast, the Rocky Mountains and the Caribbean

By Matt Adams , November 21, 2019

We will continue building out our already expansive route network next year, adding flights to some attractive leisure destinations in the United States and the Caribbean.

Our hometown hub, Chicago O'Hare International Airport, will be the beneficiary of three of those new routes, which include Santa Barbara, California; Pasco, Washington; and Vail, Colorado. Rounding it out, United will add service from Denver to Nassau, Bahamas, and from Houston to Spokane, Washington. Tickets for all of these destinations are on sale now.

Colorful houses in Nassau

The Denver-Nassau route will begin on March 7, 2020, followed by Chicago-Santa Barbara, Chicago-Pasco, Chicago-Vail and Houston-Spokane on June 4. When that time comes, United will be the only airline offering nonstop service between Denver and Nassau and Chicago and Pasco.

All of these routes will open up a world of connection possibilities for customers living in each market. They'll also be scheduled to give flyers optimal arrival and departure time options. For instance, a passenger going from Chicago to Santa Barbara will have a flight option that departs O'Hare at 7:45 p.m. local time, arriving at Santa Barbara Airport at 10:30 p.m. That's ideal for business travelers.

"We want to offer customers the very best schedule, the best network and the most flight options in the industry," said Ankit Gupta, United's vice president of Domestic Network Planning.

The Boeing 737-800 aircraft will serve the Denver-Nassau route. Passengers going from Chicago to Santa Barbara and from Chicago to Vail will fly on the 737-700. United's 76-seat Embraer 175 aircraft, equipped with United First, Economy Plus and United Economy class seats, will operate on the Chicago-Pasco and Houston-Spokane routes.

You'll find flight times and additional details in the grid below. For more information and to book your tickets, visit united.com or download the United mobile app.

Depart

Arrive

Frequency

Duration

Chicago (ORD)

7:45 p.m.

Santa Barbara (SBA)

10:30 p.m.

Daily

Year-round

SBA

11:20 p.m.

ORD

5:20 a.m.

Daily

Year-round

ORD

8:00 p.m.

Pasco (PSC)

10:24 p.m.

Daily

Year-round

PSC

11:38 p.m.

ORD

5:20 a.m.

Daily

Year-round

ORD

4:00 p.m.

Vail/Eagle (EGE)

5:54 p.m.

Daily

Summer seasonal

(June 4 through September 6, 2020)

EGE

9:00 a.m.


ORD

12:45 p.m.

Daily

Summer seasonal

(June 4 through September 7, 2020)

Denver (DEN)

9:56 a.m.

Nassau (NAS)

4:00 p.m.

Once a week on Saturdays

Year-round

(with a break from mid-August through late-October)

NAS

11:37 a.m.

DEN

2:43 p.m.

Once a week on Saturdays

Year-round

(with a break from mid-August through late-October)

Houston (IAH)

9:32 p.m.

Spokane (GEG)

11:32 p.m.

Daily

Summer seasonal

(June 4 through August 17, 2020)

GEG

11:55 p.m.

IAH

6:17 a.m.

Daily

Summer seasonal

(June 4 through August 17, 2020)

Reflecting on Veterans Day: a message from our CEO Oscar Munoz

By Oscar Munoz, CEO, United Airlines , November 11, 2019

Right now, around the world, brave members of America's armed forces are on duty, defending our freedom and upholding our values.

When not laser-focused on the mission at hand, they're looking forward to the day when their service to our nation is fulfilled and they can reunite with their families.

They are also imagining how they can use their hard-earned skills to build an exciting, rewarding and important career when they return home.

I want them to look no further than United Airlines.

That's why we are focused on recruiting, developing and championing veterans across our company, demonstrating to our returning women and men in uniform that United is the best possible place for them to put their training, knowledge, discipline and character to the noblest use.

They've developed their knowledge and skills in some of the worst of times. We hope they will use those skills to keep United performing at our best, all of the time.

That's why we are accelerating our efforts to onboard the best and the brightest, and substantially increasing our overall recruitment numbers each year.

We recently launched a new sponsorship program to support onboarding veterans into United and a new care package program to support deployed employees. It's one more reason why United continues to rank high - and rise higher - as a top workplace for veterans. In fact, we jumped 21 spots this year on Indeed.com's list of the top U.S workplaces for veterans. This is a testament to our increased recruiting efforts, as well as our efforts to create a culture where veterans feel valued and supported.

We use the special reach and resources of our global operations to partner with outstanding organizations. This is our way of stepping up and going the extra mile for all those who've stepped forward to answer our nation's call.

We do this year-round, and the month of November is no exception; however, it is exceptional, especially as we mark Veterans Day.

As we pay tribute to all Americans who have served in uniform and carried our flag into battle throughout our history, let's also keep our thoughts with the women and men who are serving around the world, now. They belong to a generation of post-9/11 veterans who've taken part in the longest sustained period of conflict in our history.

Never has so much been asked by so many of so few.... for so long. These heroes represent every color and creed. They are drawn from across the country and many immigrated to our shores.

They then freely choose to serve in the most distant and dangerous regions of the world, to protect democracy in its moments of maximum danger.

Wherever they serve - however they serve - whether they put on a uniform each day, or serve in ways which may never be fully known, these Americans wake up each morning willing to offer the "last full measure of devotion" on our behalf.

Every time they do so, they provide a stunning rebuke to the kinds of voices around the world who doubt freedom and democracy's ability to defend itself.

Unfortunately, we know there are those who seem to not understand – or say they do not - what it is that inspires a free people to step forward, willing to lay down their lives so that their country and fellow citizens might live.

But, we – who are both the wards and stewards of the democracy which has been preserved and handed down to us by veterans throughout our history – do understand.

We know that inciting fear and hatred of others is a source of weakness, not strength. And such divisive rhetoric can never inspire solidarity or sacrifice like love for others and love of country can.

It is this quality of devotion that we most honor in our veterans - those who have served, do serve and will serve.

On behalf of a grateful family of 96,000, thank you for your service.

Humbly,

Oscar

United named a top workplace for veterans

By The Hub team , November 10, 2019

Each year around Veterans Day, Indeed, one of the world's largest job search engines, rates companies based on actual employee reviews to identify which ones offer the best opportunities and benefits for current and former U.S. military members. Our dramatic improvement in the rankings this year reflects a stronger commitment than ever before to actively recruiting, developing and nurturing veteran talent.

"We've spent a lot of time over the past 12 months looking for ways to better connect with our employees who served and attract new employees from the military ranks," said Global Catering Operations and Logistics Managing Director Ryan Melby, a U.S. Army veteran and the president of our United for Veterans business resource group.

"Our group is launching a mentorship program, for instance, where we'll assign existing employee-veterans to work with new hires who come to us from the armed forces. Having a friend and an ally like that, someone who can help you translate the skills you picked up in the military to what we do as a civilian company, is invaluable. That initiative is still in its infancy, but I'm really optimistic about what it can do for United and for our veteran population here."

Impressively, we were the only one of our industry peers to move up on the list, further evidence that we're on a good track as a company.

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