The feedback from customers and employees was clear: we needed to improve our boarding process. As part of our ongoing efforts to put customers at the center of everything we do, we identified boarding as an opportunity to improve the airport experience. We tested a variety of different boarding processes on thousands of flights across multiple airports. Best practices emerged from each test, and combined, they now form what we are calling "Better Boarding".
Better Boarding consists of three key improvements
Less time in line:
By reducing the number of boarding lanes, there is more space for customers to enjoy the gate areas, many of which have been completely remodeled with more comfortable seating and in some airports, the ability to have food and drinks from within the airport delivered directly to the gate area. Over the years, we have invested millions of dollars in our terminals, and now with less time spent standing in line, customers will have more time to dine, shop, relax, work or enjoy a United Club℠.
Simplified gate layout
Say goodbye to the five long lines we see today
Group 1 will board through the blue lane.
Group 2 will board through the green lane, followed by groups 3, 4, and 5.
Late arriving customers in Group 1 and 2 will use the blue lane.
Customers in groups 3, 4, and 5 always use the green lane.
Better information:
We are providing customers with more information throughout the boarding process so that they feel more at ease, and more equipped with the latest information about their flight. Customers with the
United app can receive a push notification once their flight starts boarding. Customers will only receive the notification if they've opted in for push notifications and have a mobile boarding pass in the app's wallet.
Enhanced communications
Be in the know about boarding
Customers will receive boarding notifications through the United app (if they've opted in for notifications).
Improved gate area digital signage to guide customers through boarding.
Balanced groups and better recognition:
United MileagePlus® Premier 1K® customers will now pre-board and United MileagePlus Premier Gold customers will be boarding in Group 1. For more information on our boarding groups, visit: https://www.united.com/web/en-us/content/travel/airport/boarding-process.aspx
Improved premier customer recognition
We're happy to make them happy
Improved premier recognition and better positioning of
customers to create balanced boarding groups.
The new
Better Boarding process is just one of the steps we are taking to improve the customer experience. We will continue to collect feedback from customers on ways we can further improve boarding and you may receive a post-travel survey to tell us more about your experience
Five magnificent stops between Honolulu and Guam filled with spectacular scenery along the way, and then back again. Join Big Metal Bird host, Phil Torres, as he explores our unique Island Hopper route, and discovers what the route means to the people of Micronesia.
If a United beverage cart could talk, it would tell you how we select the brands we serve in the sky. But since they can't talk, host Phil Torres will have to spill the proverbial beans. Join him as he visits an illy Caffè and the family behind Colby Red wine.
Ever wonder what happens at United when weather hits? Join BMB host, Phil Torres, as he visits Denver International Airport as United prepares for a snowstorm and gets a front row seat for all the action.
United operates a Hub and Spoke Route Network System. The connectivity our network provides makes it even more convenient for our customers get to destinations all around the globe. Join BMB host, Phil Torres, as he talks with Scott Kirby, President of United Airlines, to learn more about the system.
Boeing and United's relationship dates back to 1931 and they continue to share a partnership today. Join Big Metal Bird host, Phil Torres, as he gets an all-access tour of Boeing and learns how to build an airplane, specifically a 777-300ER.
Don't let its Windy City nickname fool you. During the spring and summer months, Chicago is the perfect destination to enjoy some outdoor fun. And there's no better way to do that than by catching a few rays on one of the city's rooftop bars or restaurant patios. As the weather brightens, here's a guide to Chicago's most exciting outdoor drinking and dining spots.
Located on the roof of the Hoxton hotel, Cabra is one of Chicago's newest rooftop bars and restaurants that is sure to be a busy summer hangout spot. This Peruvian restaurant is colorful and vibrant with a menu filled with reinvented and traditional Peruvian dishes. The open designed dining room is filled with plush seating, bright colors and plants hanging over the bar, giving the restaurant a lively yet relaxing atmosphere.
Raised
Offering an elevated view of the Chicago River, this stylish rooftop bar more than lives up to its name. Located on the third floor of the Renaissance Chicago Downtown Hotel, Raised combines a modern industrial aesthetic with all the comforts of a sophisticated hotel bar. The beverage menu includes a wide variety of local microbrews, plus seasonal cocktails served by the glass or decanter for larger groups.
Cerise Rooftop
Fun is on tap at Cerise, the playful rooftop bar on the 26th floor of Chicago's Virgin Hotel. Inspired by Japan's popular izakaya gastropubs, this hip lounge features a colorful cocktail menu filled with sparkling spritzers and fruity fizzes. Famed designer Paola Navone helped craft the whimsical decor, making Cerise one of the most Instagrammable bars in the city.
The J. Parker
It's difficult to decide what's most impressive about The J. Parker. From the signature mixed drinks inspired by the flavors of Mexico, Cuba and Spain, to the sharing menu created by award-winning chef Paul Vivant, every aspect of this rooftop bar is worth experiencing. Above all, the bird's eye view of Lake Michigan and Lincoln Park make it truly spectacular.
Cindy's
Located on the 13th floor of the historic Chicago Athletic Association building, Cindy's is one of the most popular spots in the city, and for very good reason. Sporting incredible views of Lake Michigan and Millennium Park, this gorgeous rooftop bar and restaurant welcomes patrons with a constantly evolving food and drink menu, including summery treats like boozy popsicles and amaretto ice cream pops.
Parlor
Can't decide whether to try a rooftop beer garden or a street-level patio? Parlor has you covered either way. With two locations in Chicago, this comfortable pizza bar offers multiple outdoor dining options. On the menu, Parlor has some of the most creative pizzas you'll ever try, like Eggs Benedict (Canadian ham, three eggs, and lemon Hollandaise sauce) and Pork-Q Pie (cherry peppers, BBQ pork, pineapple and smoked mozzarella).
El Cid
Combining traditional and modern Mexican food with killer margaritas that you can order by the pitcher, El Cid has been a mainstay of Chicago's Logan Square neighborhood for more than 15 years. Their outdoor front patio is great for people-watching, while their discrete back patio provides an intimate atmosphere that's perfect for a romantic dinner.
Gather
Open on three sides at the back of the restaurant, the private terrace at Gather is a relaxing alternative to the elegant inner dining room. Seating on the terrace is first come, first served, so you might run into an occasional wait. But rest assured, it's well worth it. To help distinguish the space, Executive Chef Ken Carter has crafted a separate menu designed to be shared outdoors.
Chop Shop
Chicago carnivores, rejoice! You're in for a treat at this restaurant, bar and butcher shop in the city's Wicker Park neighborhood. The menu is loaded with steaks, chops, burgers and charcuterie, all of which are available to order on the upstairs patio. For a full night's entertainment, check out a live concert in Chop Shop's popular event space after your meal.
The Dawson
With its lush outdoor patio and upscale menu, The Dawson is a place you'll want to return to repeatedly. Tucked away in the River West neighborhood, it's an ideal spot for large groups of friends looking to unwind after a day of exploring the city. The patio includes a full outdoor bar and a fireplace for cooler nights.
If you go
Get the most from your next trip to Chicago by booking your tickets at united.com or by using the convenient United app.
Story by Lauren Itzkowitz | Illustrations by Francesco Zorzi | Hemispheres, May 2019
Named for the shad fisheries that once lined the Delaware River, this working-class Irish, German, and Polish neighborhood has drawn creative types for years. New restaurants and lodging options may be raising Fishtown's profile, but it's still a tight-knit community—as evinced by these six locals, who showed us the area's hot spots.
Cheu Fishtown chef and co-owner Ben Puchowitz recommends…
“Suraya has great healthy lunch options that don't drag you down the rest of the day. It's a beautiful space, and the food is ambitious."
Suraya executive chef and co-owner Nick Kennedy recommends…
“Riverwards Produce is a go-to when my family is planning dinner. I love their produce and cheese—they have what I find myself needing."
Riverwards Produce owner Vincent Finazzo recommends…
“I send people to Vestige to experience a boutique that feels like it's from the desert in California. With jewelry, candles, and a curated body-care section, Vestige transports you to a better place."
Vestige owner Ashley Gleason recommends…
“I like La Colombe [the coffee brand's flagship café] for people-watching and spending a few hours staring into my laptop. They also have the best bread in the city."
La Colombe president and cofounder JP Iberti recommends…
“Wm. Mulherin's Sons is a great place to grab a drink, mostly because a drink always turns into dinner, and Mulherin's offers one of the best meals in Philly. Their hotel is always booked, much like the restaurant."
Wm. Mulherin's Sons co-owner Randall Cook recommends…
“Cheu is great when I'm in the mood for a midday treat. A counter seat at the bar lets you see all the action, the ramen is killer, and the draft beer is ice cold."
Story by Nicholas DeRenzo | Hemispheres, November 2018
There's only one way to take the ski slopes: fast. But there are all sorts of approaches to post-powder R&R.; Here, Hemispheres looks at a trio of America's favorite winter resorts and offers three methods to après-ski—glitzy, old-school, and family-style—at each. There's something for everyone in the “after"-life.
Telluride, Colorado
Tucked in a box canyon far from the hustle of Colorado's other ski resorts, highbrow yet rustic Telluride is two destinations in one. America's only free public-transportation gondola connects the Victorian mining town where Butch Cassidy robbed his first bank to the Alpine-style Mountain Village and its 2,000 acres of skiable terrain. You might bump into one of the many celebrities with vacation homes here (Oprah, Jerry Seinfeld), but play it cool: It's the Telluride way.
Luxe
At 11,966 feet, the Dolomite hütte–inspired Alpino Vino is North America's highest restaurant. By day, the tiny wooden cottage is reachable on skis (it's a short glide downhill from the top of Lift 14); at night, heated snow-coaches whisk diners to a five-course Italian tasting menu experience, complete with the region's most impressive wine list. Go for a Brunello di Montalcino—the cellar contains bottles from nearly two dozen producers. Tasting menu $150,with $75 and $125 wine pairing options, tellurideskiresort.com
Classic
Down in town, belly up to the original 1897 mahogany and cherrywood bar at the New Sheridan Hotel saloon, one of the oldest watering holes in the West. The setting may inspire you to order a whiskey, but there's no better place to try the city's unofficial beverage, the Flatliner, made with vanilla vodka, Baileys, Kahlúa, and espresso. newsheridan.com
Family
A little red cabin near the base of the free gondola houses Taco Del Gnar, a delightfully grungy spot selling creative tacos like tempura avocado, housemade lamb sausage, smoked pork belly, and seared ahi tuna. Kids will love the queso blanco–topped tater tots, while parents can work their way through the list of local beers. gnarlytacos.com
Sun Valley, Idaho
Built on the edge of the mining town of Ketchum in 1936, Sun Valley was the world's first destination ski resort and the home of the first chairlift, which was derived from a device that had been used to load bananas onto rail cars. The mountain instantly began attracting the likes of Marilyn Monroe, Clint Eastwood, and Ernest Hemingway—a favorite adopted citizen who helped popularize the image of this valley as one of the West's great outdoorsy getaways.
Luxe
Papa Hemingway ate his last supper in 1961 at Michel's Christiania, a fine-dining (but verycomfortable) French restaurant in the heart of Ketchum where you can order classics like trout meunière and escargots bourguignonne. Chef-owner Michel Rudigoz is a former U.S. women's ski team coach, which explains all the memorabilia in the attached Olympic Bar. michelschristiania.com
Classic
There's nothing fancy about Grumpy's, a dive bar that turned 40 this year. Known for its 32-ounce beer schooners and hodge-podge decor (vintage beer can–lined walls, a prop dog from There's Something About Mary), the bar is a favorite among paparazzi-dodging stars like Bruce Springsteen, who has been known to sing a few tunes when he stops in. grumpyssunvalley.com
Family
Après-ski often means getting out of the cold ASAP, but for one of the valley's most memorable off-slope activities, you'll need to brave the chill a bit longer. The kids will love a Clydesdale-drawn sleigh ride to Trail Creek Cabin for hearty mountain staples such as buffalo tenderloin and ruby trout, plus German chocolate cake for dessert. sunvalley.com
Jackson Hole, Wyoming
Perched on the edge of Grand Teton National Park, Jackson Hole has always felt wild. Trappers used the term “hole" to describe the valley's vertigo-inducing sides, and the resort has used that geological feature to maximum effect. Dubbed “The Big One," the area boasts America's biggest vertical drop in ski terrain (more than 4,100 feet), as well as Corbet's Couloir, a legendarily deranged run that tops many ski-bum bucket lists.
Luxe
When skiers talk about a good powder day, some may be referring to the powdered sugar on the waffles at Corbet's Cabin. (Remember, après starts early when you're skiing with kids.) Located at 10,450 feet, atop Rendezvous Peak, this refueling station is reachable by the Aerial Tram and dishes out hot waffles in flavors like the Nutella-topped Italian, the lemon-glazed Englishman, and the peanut butter and smoked bacon–stacked Gateway. Parents can warm up faster by spiking their hot cocoa or coffee with Irish cream, whiskey, or schnapps. jacksonhole.com
Classic
Opened in 1967, the Mangy Moose saloon has attracted performers like Jason Aldean and Brandi Carlile. Grab a table under the antlered taxidermy for a buffalo fillet or trout and chips, paired with locally inspired cocktails (like the Huckleberry Cosmo) or the Tourist Trap, a “shot ski" with four shots of Fireball or Rumple Minze. mangymoose.com
Family
The newest member of chef Gavin Fine's aptly named Fine Dining Restaurant Group (which includes an ice cream parlor and craft butcher) is Hotel Terra's Bar Enoteca, a Mediterranean wine and cocktail bar that opened last fall. Small plates such as the wild game sausage and goat cassoulet are perfect for post-slope grazing. hotelterrajacksonhole.com
St. Patrick's Day falls on a Sunday this year so the annual tribute to all things Irish will be celebrated in cities worldwide on the day of the March 17 holiday, as well as the day before, with a few events taking place the weekend prior. These seven parades and celebrations are among the world's largest and heartiest — don't forget to wear green.
Dublin
St. Patrick's Day is a legal holiday in Ireland, the island where it all began centuries ago. But the Irish spread the St. Patrick's Festival over five days (March 14 – 18), with 34 events ranging from street music and theater to Irish dancing and storytelling — and of course, a huge parade. Green lights illuminate the city's most iconic buildings and monuments, and yes, the Guinness flows fast and furious at Dublin's pubs.
New York City
The Big Apple turns green each year for its St. Patrick's Day Parade. Since 1762, it's grown into the world's most populous parade, with about two million annual spectators. The March 16 parade (11 a.m. – 5 p.m.) follows Fifth Avenue between 44th to 79th Street, with the final 20 blocks alongside Central Park on the Upper East Side. This is a people's parade, with no floats or vehicles but with 200,000 people choosing to march or dance in the parade rather than watch.
Chicago
Chicagoans start celebrating in the early hours of the morning on March 16 — followed by the massive Columbus Drive parade (12 – 3 p.m.) through Grant Park that draws a million spectators. Before the parade, a tradition for 174 years, is the more recent tradition of the river dyeing, when eco-friendly green dye is poured into the Chicago River at 9 a.m.
Buenos Aires
Argentina may seem like an odd place for a big celebration of Irish heritage, but a half-million Argentines have Irish blood, and Buenos Aires has the world's fifth-largest Irish population. Like the Irish, South Americans know how to celebrate, and they do it in the Argentine capital with a parade and street party on March 17 that literally spills over into March 18. Ten city blocks are shut down for the music and dancing that last for hours after the short parade.
Boston
America's oldest city parade debuted in 1737, when George Washington was a 5 year old. It is not on downtown streets, like most parades, but through South Boston where so many of the city's large population of Irish-Americans live. These “Southies" are among the throngs of more than a half-million who will watch the 40-block-long parade beginning at 1 p.m. on Sunday, March 17, on the holiday, but one day after Bostonians celebrate the holiday at Irish bars.
San Francisco
Three years after the 1849 gold rush that brought thousands to San Francisco, the Irish-Americans among them organized the first St. Patrick's Day Parade. The parade has marched on ever since as the largest Irish celebration in the American West. About 100,000 will watch 5,000-plus parade participants march up Market Street on March 16 at 11:30 a.m., followed by an Irish cultural festival at the parade's end point at Civic Center Plaza.
Savannah
Savannah — population 145,000 — will swell to several times that size during its St. Patrick's Day Parade (March 16 at 10:15 a.m.). You can credit typically mild weather and a 193-year tradition for its popularity, but there's more. On March 9, there's a new festival that will be taken over the past Tara Feis events and will be called the Celtic Ceol Feis in downtown Savannah's Emmet Park. This will be a family oriented event that showcases the Irish culture and heritage in this city. And on March 15 – 16, Savannah's River Street and City Market host a music-filled St. Patrick's Day Festival that rocks till midnight nightly.
Getting there
Once you've decided where you want to spend St. Patrick's Day, book your tickets by visiting united.com or by using the newly improved United app.
6 spring skiing destinations to enjoy with your family
Skiing in the springtime is a popular destination for many, especially for families on vacation. There's just something special about the blue-sky weather conditions, softer snowpack and events for non-skiers that make it an impossible trip to resist. If you've been thinking about hitting the slopes with your family this spring, here are six destinations you won't want to miss.
Snow Valley Mountain
Snow Valley Mountain Resort, California
The oldest continually operated ski resort in Southern California, Snow Valley is the perfect spot for families with young children. Located 90 minutes from Los Angeles in the San Bernardino National Forest, this ski area features 13 lifts, 29 runs and 240 acres of skiable terrain. Best of all, the resort offers a popular Children's Learning Program that specializes in teaching kids between the ages of 4 and 12 the fundamentals of skiing and snowboarding. Conditions permitting, Snow Valley is open until the end of March, so families should plan to start their spring vacations here before moving on to other mountains.
Mammoth Mountain
Mammoth Mountain, California
Featuring trails for every skill level, you won't find a more complete family ski destination than this iconic mountain resort — the largest of its kind in the western United States. Mammoth Mountain is currently experiencing one of the best snow seasons in recent memory, and it's projected to remain open until July 4. For non-skiing family members, the surrounding area provides fun activities like dog sled races, snowmobile rides, film festivals and brewery tours.
Steamboat Resort, Colorado
Though primarily known as a winter ski destination, this charming resort on Mount Werner in the Routt National Forest remains open through mid-April, making it an ideal spot for families on spring vacation. Sporting a large and efficient lift system, Steamboat Resort offers almost 3,000 acres of powdery terrain to explore. The resort offers kid-focused ski lessons, and non-skiers can enjoy free concerts, wine tasting events, art walks and a gondola ride to the resort's highest elevation to experience one of the most incredible views in Colorado.
Park City
Park City, Utah
Comprised of three incredible ski resorts, each with its own unique attractions, Park City offers a wide variety of terrain to enjoy. For parents of infants and toddlers, there's Little Adventures Children's Center, which provides licensed child care to kids as young as 6 weeks old. Those who don't ski can explore the surrounding village, which features some amazing dining, shopping and live music options on historic Main Street. Although Park City's spring season ends in mid-April, families who haven't had their fill yet of skiing in Utah can continue their vacation at the nearby Snowbird resort in Salt Lake County, which remains open until late May.
Crystal Mountain
Crystal Mountain, Washington
With its high elevation and deep snowpack, this stunning alpine ski destination frequently extends its spring season well into May. More than half of the 50 named runs are recommended for intermediate skiers, making Crystal Mountain in Washington well-suited for families with prior experience. However, even children on their first ski trip will feel right at home thanks to slow family-safe zones that are monitored by the resort staff. Non-skiers can take snowshoe tours, enjoy scenic gondola rides and relax on a large, heated sundeck while listening to live music.
If you go
Once you've chosen the perfect ski destination, book your tickets by visiting united.comor by using the United app.
Similar to European cathedrals, Asian temples are impressive and intriguing. The history and religious traditions are as robust and complex as the architecture; some are taller than 20-story buildings and have stood for more than 1,000 years. These cities are the most accessible for explorations of many of Asia's most awe-inspiring houses of worship.
Japan
The 33-temple pilgrimage route in Japan's Kansai region is dominated by Kyoto's 12 Buddhist temples, but also includes five or six each in Shiga, Hyogo, Nara, and Osaka—all easily reached from Osaka International Airport. Kyoto's leading temples include the aesthetically beautiful Temple of the Golden Pavilion, the hillside Kiyomizu-dera Temple, and the 13th-century Chion-In Temple. In nearby Nara are the Seven Great Temples, notably the ancient imperial temple, Yakushi-ji, which like most of Kyoto's temples are UNESCO World Heritage Sites.
India
Many of Asia's most noteworthy temples are in India—mostly centuries-old Hindu temples. But Delhi's architecturally stunning Lotus Temple is the locus of the Baha'i faith and was completed in 1986. Twenty-seven massive marble “petals" envelop a 2,500-capacity hall that's open to visitors of any faith. It's been called the world's most visited building. Two of the country's other most renowned temples are also in northern India: the lakeside Golden Temple in Amritsar, the world's most revered Sikh temple, and the castle-like Jain Temple in Ranakpur, which is sacred to the Jains.
Singapore
Three special temples are found in Singapore, East Asia's wealthiest and smallest country — the country is smaller than New York City. The Buddhist Tooth Relic Temple and Museum is a visually dazzling building in Chinatown with a giant prayer wheel in the rooftop garden and what believers regard as the tooth of Buddha inside. The Sri Veeramakaliamman Temple in Little India is as lavishly colorful as its name is long. And Sri Mariamman is an exquisite white-and-gold temple that honors the goddess of rain.
South Korea
Seoul is a densely populated city of 10 million, yet tucked right downtown is an island of tranquility — the Jogyesa Temple, which has preserved Korean Zen Buddhism over the years. In the southern mountains of South Korea, meanwhile, travelers can visit the Three Jewels Temples — the most revered Buddhist temples in the country. Tongdosa Temple includes one building that was built 2,600 years ago, the Haeinsa Temple houses all of the Buddhist Scriptures on 81,350 wooden blocks and the Songgwansa Temple is an active monastery in a coastal provincial park.
China
The same 15th-Century emperor who had the Forbidden City built — about 1,000 buildings which include his palace (now the Palace Museum) — also built the Temple of Heaven in Beijing. The central Beijing Taoist temple complex can only be described as mind-boggling. The park-like grounds include numerous ornate palaces, halls, pavilions, turrets, gates, gardens and ponds. Also in Beijing is the Lama (or Yonghe) Temple, a former imperial palace and now a temple and monastery for Tibetan Buddhists.
Thailand
Bangkok's three most popular attractions are conveniently all side by side in the city's historic district. One is the Grand Palace and the other two are grand temples. On one side of the palace is the Temple of the Reclining Buddha, named after the 150-foot-long golden Buddha that's housed in its own mural-decorated chapel. Also in the temple complex is Thailand's largest collection of Buddhas. On the other side of the palace is the Temple of the Emerald Buddha, named after a treasured Buddha carved from a single jade stone.
If you go
United® flies to Osaka, Delhi, Singapore, Seoul and Beijing. United partner All Nippon Airways flies to Bangkok. Visit united.comor use the United app to make your temple travel plans.
The feedback from customers and employees was clear: we needed to improve our boarding process. As part of our ongoing efforts to put customers at the center of everything we do, we identified boarding as an opportunity to improve the airport experience. We tested a variety of different boarding processes on thousands of flights across multiple airports. Best practices emerged from each test, and combined, they now form what we are calling "Better Boarding".
Better Boarding consists of three key improvements
Less time in line:
By reducing the number of boarding lanes, there is more space for customers to enjoy the gate areas, many of which have been completely remodeled with more comfortable seating and in some airports, the ability to have food and drinks from within the airport delivered directly to the gate area. Over the years, we have invested millions of dollars in our terminals, and now with less time spent standing in line, customers will have more time to dine, shop, relax, work or enjoy a United Club℠.
Simplified gate layout
Say goodbye to the five long lines we see today
Group 1 will board through the blue lane.
Group 2 will board through the green lane, followed by groups 3, 4, and 5.
Late arriving customers in Group 1 and 2 will use the blue lane.
Customers in groups 3, 4, and 5 always use the green lane.
Better information:
We are providing customers with more information throughout the boarding process so that they feel more at ease, and more equipped with the latest information about their flight. Customers with the
United app can receive a push notification once their flight starts boarding. Customers will only receive the notification if they've opted in for push notifications and have a mobile boarding pass in the app's wallet.
Enhanced communications
Be in the know about boarding
Customers will receive boarding notifications through the United app (if they've opted in for notifications).
Improved gate area digital signage to guide customers through boarding.
Balanced groups and better recognition:
United MileagePlus® Premier 1K® customers will now pre-board and United MileagePlus Premier Gold customers will be boarding in Group 1. For more information on our boarding groups, visit: https://www.united.com/web/en-us/content/travel/airport/boarding-process.aspx
Improved premier customer recognition
We're happy to make them happy
Improved premier recognition and better positioning of
customers to create balanced boarding groups.
The new
Better Boarding process is just one of the steps we are taking to improve the customer experience. We will continue to collect feedback from customers on ways we can further improve boarding and you may receive a post-travel survey to tell us more about your experience
We've issued a travel waiver for Chicago due to forecasted severe weather. If you're traveling 5/27, you can change your flight at no cost on our mobile app, by direct messaging us here or calling Reservations at 1-800-864-8331. Waiver: uafly.co/Z04CmP
We've issued a travel waiver for the New York City area due to severe weather. If you're traveling 5/23, you can change your flight at no cost on our mobile app, by direct messaging us here or calling Reservations at 1-800-864-8331. Waiver: uafly.co/Z04CmP
T-minus 1️⃣5️⃣ days until our New York/Newark - Iceland service begins.
Start planning your trip with this guide for 3 perfect days from @inkglobal. uafly.co/GahS4g#TravelTuesday
To the over 9,000 #BeingUnited mechanics across the globe, thank you for being the best in the business! Your expertise and dedication provides foundation for our success every day.
To the over 9,000 #BeingUnited mechanics across the globe, thank you for being the best in the business! Your expertise and dedication provides foundation for our success every day.
Last week, our Third Thursday events were in full-swing across the globe with #BeingUnited volunteers at DFW, IAH, LHR and 2 locations in Chicago all packing meals for organizations focused on alleviating food insecurity. @Rise2030
Ren, an Australian filmmaker, is traveling to America for a film festival and about to land in the wrong town! Susan, an IAH-based Flight Attendant, stars as the hero in this real-life drama. #BeingUnited
This summer we will operate over 500 flights per day at @DENAirport, a record for the hub!
Team DEN is all-in to reach this feat, moving to new gates on A-East Concourse to accommodate gate expansion on the B-Concourse. 🙌👏🙌 #BeingUnited
Check out some of our #BeingUnited family members who took part in some of the (lights, camera) action with Spider-Man for our newest safety video! 🎬🎥🎟️
Thanks to thorough coordination by our LAX and IAD Teams, passenger @AdyBarkan was able to endure the paralyzing challenges of his ALS to make his journey to D.C. where he testified before Congress to help Americans like him access affordable healthcare.
twitter.com/AdyBarkan/stat…
Neighbors, coworkers, parents, protectors, heroes. All of these labels and more encompass the men and women whose devotion to our country serves as the truest embodiment of the American spirit. We're talking about Veterans. Join host Phil Torres as he heads to our nation's capital to learn more about these heroes and to explore just how many United employees are veterans on this Big Metal Bird.
From players and personnel to thousands of pounds of equipment, it takes not only a game plan, but a team to get the San Francisco 49ers to their next game and back all within 24 hours. This process is a little thing in the airline business we call chartering. Learn more about how our Charter team gets professional sports teams to their away games and back on the newest episode of Big Metal Bird.
The winners are in! See who won the Her Art Here contest.
Snow Valley Mountain 
Mammoth Mountain 
Park City 
Crystal Mountain 
