The Jewels of Jordan - United Hub

The jewels of Jordan

By The Hub team, May 05, 2016

United Flight Dispatcher Jonathan Uhrig in Jordan Travel story and photos by: United Flight Dispatcher Jonathan Uhrig

I had the opportunity to visit Jordan recently as I am interested in ancient civilizations and always wanted to see the ancient city of Petra. My travels to Jordan included the capital of Amman. While there I visited the Citadel, an ancient Roman fortress with a commanding view of Amman and the surrounding area. I also visited the Royal Automobile Museum where you can see King Hussein's automobile collection.

Just north of Amman is the ancient city of Jerash, in ancient times called "Gerasa," founded by Alexander the Great in about 331 BC. I continued my journeys to Mt. Nebo where Moses was granted a view of the Promised Land. Just a few miles from Mt. Nebo is the city of Madaba, the mosaic capital of the world. Here you can see well-preserved mosaics dating back thousands of years. The art of mosaic making takes a lot of patience and is a time-honored and skilled profession. There is a factory here where you can buy decorative murals and furniture that incorporates mosaics. The pieces' subjects run the gamut from rock stars to nature scenes.

Continuing my journey along the King's Highway, I stopped for lunch in the town of Kerak where there is an ancient Crusader fortress dating back to the 12th century. Along King's highway there are breathtaking views of the mountains and valleys of the Mujib Valley.

I finally made it to Petra, where I stayed for about 10 hours. I befriended a guide and rode a donkey all the way to the top of the summit to an ancient monastery. The unusual thing about Petra is that the buildings are all carved in the soft, rose-colored sandstone. They are remarkably well preserved considering how old they are. You are truly held in awe as you navigate the narrow cliffs towering high above you. I had the privilege of meeting some of the locals and learning about the culture. I was even invited to have tea with one of the local Bedouins — nomadic Arabs of the desert — who usually live in caves and lead a very simple life. A typical Bedouin home may have a small kitchen and a few mats on the floor used as beds or just a place to sit. Despite living modestly, yhey are very happy and proud people.

The last part of my journey took me to the Wadi Rum, also known as the Valley of the Moon. Here you can take a safari tour to view impressive rock formations in the middle of the desert. I stayed overnight in a Bedouin camp and our dinner was cooked underground, as is their custom. In the morning, I woke up at 5 a.m. to do a camel trek and see the sunrise coming up over the mountains, which made the perfect ending to my journey. I came home feeling very culturally enriched and I would definitely like to go back to Jordan someday.

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020

Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

Making every step of the travel journey safer for you

By United Airlines, April 22, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

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