New and Improved Newark - United Hub

New and Improved Newark

By Alison Fetherstonhaugh, June 19, 2017

New & Improved Newark

Most travelers who fly into Newark Liberty International Airport head straight to New York City or elsewhere on the East Coast, and never give a thought to Newark. Yet Newark, New Jersey’s largest city, has emerged in recent years as a place that merits more than a thought. It’s worth a visit—at least a short visit—and here’s why.

Revitalized downtown

Once a place where the streets emptied after dark, downtown Newark has turned around in dramatic fashion in recent years. Stately old office buildings have been converted to luxury apartments and shopping centers. Downtown restaurants and bars fill nightly with workers from the headquarters offices of Verizon, Prudential Financial and PSE&G, as well as many of the 24,000 students at nearby Rutgers University-Newark and the New Jersey Institute of Technology. Nicknamed “Brick City” for its thick concentration of old brick buildings, downtown Newark is also increasingly being called “the new Brooklyn.”

Culture cluster

Drawing crowds from throughout northern New Jersey are several downtown Newark arts and entertainment venues. The 2,800-seat New Jersey Performing Arts Center (NJPAC), which opened in 1997, will feature upcoming appearances by Yo-Yo Ma, Ringo Starr and Bill Clinton (talking, not performing). A variety of performances are also scheduled at the 3,500-seat Newark Symphony Hall, the state’s oldest entertainment venue (1925) in a neoclassical beauty of a building. And if you prefer museums, the Newark Museum is the state’s largest, with especially fine collections of American and Tibetan art, an 83,000-specimen natural-science wing and a planetarium.

Hot events

Located between NJPAC and the symphony hall is Newark’s largest entertainment venue, the Prudential Center. The 18,000-capacity arena hosts major headliners including Paul McCartney, Roger Waters, Lionel Richie and Queen this summer—and Bruno Mars, Katy Perry and Imagine Dragons in the fall. The Pru will also host the NHL’s New Jersey Devils games beginning in October. Among Newark’s other major upcoming events are the Lincoln Park Music Festival (July 28-30) and the Newark International Film Festival (Sept. 8-10).

Lady Liberty

Most tourists who fly into Newark Liberty International Airport to see Manhattan’s sights have the Statue of Liberty and Ellis Island near the top of the list. But Lady Liberty is actually best experienced by taking the boat from New Jersey rather than New York City. Parking is plentiful at the terminal in New Jersey’s Liberty State Park—a 15-minute drive from Newark Liberty International—and lines at either end of the Ellis Island roundtrip boat ride are shorter compared to the boat ride from Manhattan’s Battery Park. Best of all, you don’t have to battle Holland Tunnel and Lower Manhattan traffic getting there.

NYC’s neighbor

Even if you spend your days in New York City, the smart choice is to spend your nights sleeping in New Jersey. It’s quieter there (there’s a reason they call NYC the city that never sleeps) and hotel rooms go for a fraction of the price you’d pay in Manhattan. There’s a Newark hotel to match every budget and you’ll only be sleeping 16 miles from midtown Manhattan—accessible in about 30 to 45 minutes, depending on traffic, by airport shuttle bus, Air Train/Amtrak, taxi or rental car.

If you go

Newark Liberty International Airport is a major United Airlines hub, with hundreds of daily flights connecting cities throughout the U.S. and abroad. Getting through the United terminal (Terminal C) is a pleasant experience with the recent completion of major renovations—automated security lanes that speed travelers through in less time, chef-inspired restaurants and bars, contemporary design features, and boarding gates with iPads that let customers track their flights and order meals. Visit united.com or use the United app to plan your trip to Newark.

Making our app more accessible for people with disabilities

By The Hub team, October 28, 2020

We're proud to launch a redesigned version of our United app to make it easier for customers with visual disabilities to manage all aspects of day-of travel, including check-in, viewing reservation details and flight status, bag tracking and more.

This latest version of our app is now available to both Android and iOS users, and it offers increased color contrast and more space between graphics. Furthermore, we have reorganized how information is displayed and announced to better integrate with screen reader technologies like VoiceOver and TalkBack, which are built into most handheld devices. By restructuring the way the information is organized on the app, screen readers are better able to convert text to audio in the proper, logical sequence, allowing customers to better understand and navigate the app.

United Zoom backgrounds for AvGeeks

By The Hub team, October 27, 2020

Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.

Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.

So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.

Looking back at a landmark year with Special Olympics

By Ryan Wilks, October 19, 2020

Earlier this summer, we shone a light on our flagship partnership with Special Olympics and our commitment to the Inclusion Revolution. In that same story, we introduced you to our four Special Olympics Service Ambassadors, Daniel, Kyle, Lauren and Zinyra (Z), who, this month, celebrate one year working at Chicago O'Hare International Airport as part of the United family.

This groundbreaking, inclusive employment program took off as a part of our ongoing partnership with Special Olympics, a community relationship that employees across the company hold close to heart. The original 'UA4' (as they call themselves) have become an integral part of the United team serving customers at O'Hare Airport. Even from behind their masks, their wide smiles and effervescent spirit exude and bring life to the service culture of excellence we strive towards every day.

"The UA4 are more than just customer service ambassadors. They are shining examples of how inclusion, accessibility and equity can have monumental impacts on the culture and service of a business and community," said Customer Service Managing Director Jonna McGrath. "They have forever changed who we are as a company. While they often talk about how United and this opportunity has changed their lives, they have changed ours in more ways than we can count."

In the two years of partnership with Special Olympics, United employees have volunteered over 10,500 hours of service at events around the world and donated over $1.2 million worth of travel to the organization.

"This inclusive employment program is what community partnerships, like ours with Special Olympics, are all about: collaborating to identify areas where the needs of the community intersect with the cultural and business opportunity, then creating the infrastructure and programming to bring the two together," said Global Community Engagement Managing Director Suzi Cabo. "Through this program, our goal is to show other companies that when you put a committed effort and focus towards inclusion and breaking down barriers, you transform lives. I challenge other business around the world to follow our lead in joining the Inclusion Revolution."

Check out the video below to hear from our Special Olympics Service Ambassadors firsthand.

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