New design, celebrity chef, star mixologist coming to United Clubs - United Hub

New design, celebrity chef, star mixologist coming to United Clubs

By The Hub team, February 03, 2016

Updated on April 26, 2016


Recently, one of our customers tweeted, "@United can you make all your lounges in the U.S. like the one at LHR please? #heathrow"

Well, that customer's wish is about to come true.

We're upgrading more of our United Club locations worldwide with the same modern look-and-feel as our newly renovated clubs in London, Chicago, San Francisco, San Diego, Seattle, Boston and Atlanta. By the end of 2018, we'll fully renovate club locations in our U.S. hubs and key international cities with our new design and comfortable seating, additional work stations and abundant power outlets, and we'll refresh clubs at other destinations around the world. In addition, all of our smaller locations will receive a refresh of new carpeting, furniture and paint. To get a first look at the improvements, take a virtual tour of one of our newly renovated clubs at Chicago's O'Hare airport located at Terminal B18.

Plus, through a partnership with Sodexo, our premium customer experience partner at all United airport lounge locations, we'll team with hospitality leaders to offer a high-end experience: Celebrity chef Art Smith will contribute to menu planning and design, renowned mixologist Adam Seger will oversee upgraded spirits programs and bartender training, and Disney Institute will provide world-class hospitality training and support for all Sodexo employees working in United Club locations. Sodexo currently provides services at more than 30 locations, including our award-winning London Heathrow United Club and Global First Lounge, which have quickly grown to be customer favorites.

So, to that Twitter follower and to all our other customers who've told us they love our new lounges, thanks for the feedback — we heard you. Look forward to relaxing and recharging in our new clubs soon.

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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