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Corporate responsibility

Flying with Pride: United, Chase and Visa Join Forces in Support of LGBTQ+ Equality

Eligible United MileagePlus Visa Cardmembers earn five total miles for every dollar donated to charities supporting the LGBTQ+ community - up to $1,000 per eligible card
June 01, 2021

CHICAGO, June 1, 2021 /PRNewswire/ -- In celebration and support of Pride Month, United Airlines, Chase and Visa are collaborating to reward United Visa Cardmembers who donate to non-profit LGBTQ+ organizations. Between June 1 and June 30, 2021, eligible United MileagePlus Visa Cardmembers will receive five total miles for every dollar up to $1,000 in donations per eligible card made to the following organizations:

United Airlines Expands India Relief Efforts with Online Fundraising Campaign

Airline providing up to 5 million bonus miles for donations and matching up to $40,000 in cash donations to disaster relief partners
May 04, 2021

CHICAGO, May 4, 2021 /PRNewswire/ -- Today, United Airlines expands its efforts to support those impacted by the COVID-19 crisis in India with the launch of a new online fundraising campaign. Customers can donate to the airline's relief partners: Airlink, Americares, GlobalGiving Foundation and World Central Kitchen. United is offering up to 5 million bonus miles to encourage MileagePlus® members to support this effort and will match each donation up to a total of $40,000 in cash donations. In addition, United is currently the only U.S. airline serving India, and over the last few days has helped transport more than 300,000 pounds of critical medical supplies to the region.

"Throughout the pandemic, we have been committed to leveraging our resources and relationships to provide support to communities hit hardest by COVID-19," said Luc Bondar, vice president of marketing & loyalty and president of MileagePlus at United. "As India faces this crisis, our generous customers, employees and MileagePlus members have stepped forward to ask how they can support those in need, and we are proud and humbled to facilitate this critical work."

United is working directly with its partner organizations, as well as engaging with community leaders to assist the impacted communities. Focus areas for some of the airline's partners include:

  • Airlink: Transportation of medical supplies and PPE
  • Americares: Supporting COVID-19 treatment facilities, donating critical medical equipment, PPE and supplies for health workers and educating the community on COVID-19 prevention and vaccination.
  • World Central Kitchen: Hot meal distribution to health care workers by partnering with local restaurants

In addition to its fundraising efforts, United will also continue to leverage its cargo operations to transport greatly needed medical equipment to the region. Between April 28 and May 2, United operated 20 flights that transported more than 300,000 pounds of medical supplies to India. This included donations from the U.S. India Chamber of Commerce and the Indo-American Chamber of Commerce in Houston that brought 50 ventilators through the USICOC Foundation to the Indian Red Cross Society. United is continuing to coordinate humanitarian cargo efforts with partner, Airlink, which provides tactical coordination to help break through supply chain barriers to execute rapid response airlifts of humanitarian aid. United has proudly served India since 2005 and employs more than 300 individuals in the country. The online campaign platform is currently scheduled to be available for donations through June 15. United will continue to evaluate how it can provide support to the region.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Celebrates 40 Years of MileagePlus by Awarding Millions of Miles to Healthcare Workers

Airline celebrates loyalty program anniversary with contest to recognize healthcare workers
May 03, 2021

CHICAGO, May 3, 2021 /PRNewswire/ -- United Airlines is celebrating the 40th anniversary of the MileagePlus® program this month, and to recognize this milestone the airline is giving away four million miles to essential healthcare workers. The contest will recognize four deserving healthcare workers with one million miles each. In addition, United is showing its appreciation to MileagePlus members around the world with domestic and international fare sales, surprise customer giveaways and 10 exclusive promotions with MileagePlus partners.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

United Turns Old Uniforms Into Masks for Employees

Airline upcycles employee uniforms into 7,500 face coverings for airport operations workers on the front line at San Francisco International
May 27, 2020

CHICAGO, May 27, 2020 /PRNewswire/ -- United Airlines delivered 7,500 face coverings over the past week to front line employees at San Francisco International Airport and the airline's San Francisco Maintenance Base that were made from 12,284 pounds of uniforms United upcycled. United worked with upcycling partner, Looptworks to produce masks that would supplement the supply of face coverings that the airline already provides all employees and customers. Download images and broll here.

United Airlines Launches #GivingTuesdayNow Campaigns to Support Charities That Rely on Travel

United's Miles on a Mission crowdsourcing platform to match all donations up to 500,000 miles in support of non-profits that aid veterans, medical volunteers and more who require COVID-19 travel
May 04, 2020

CHICAGO, May 4, 2020 /PRNewswire/ -- United Airlines today launched new, Giving Tuesday Now campaigns aimed at helping non-profits that rely on travel during the COVID-19 crisis. The airline will match all donations up to 500,000 miles through its Miles on a Mission crowdsourcing platform to help charities like:

  • Fayette Cares needs miles to get domestic violence victims to safe locations
  • COSIG, Inc. brings homeless veterans and those with disabilities to Virginia for housing and career training opportunities
  • Combined Arms provides transportation for veterans who want to volunteer
  • Project HOPE uses miles to deliver PPE and medical equipment to America's health workers and underserviced communities globally
  • Rise Against Hunger uses miles for travel to countries in critical need for food distribution and life-changing aid

"In this time of crisis, essential travel is critical for many like veterans, domestic violence victims and others needing to reunite with family or otherwise find shelter during COVID-19," said Sharon Grant, vice president and chief community engagement officer at United Airlines. "We are proud to provide a platform for organizations helping to meet this need and match donations our members contribute to these critical causes."

United Airlines Joins Governor's "Stay Home. Save Lives. Check In." Initiative to Ensure the Well-being of Older Californians

Airline employees to connect with older residents across the state, countering the risks of pandemic isolation
April 24, 2020

SAN FRANCISCO, April 24, 2020 /PRNewswire/ -- United Airlines is teaming up with Listos California – a campaign by the Governor's Office of Emergency Services that helps vulnerable Californians prepare for disasters – to help address the significant health risks faced by older state residents isolated during the COVID-19 pandemic.

United Airlines Employees Convert Cargo Facilities into Food Distribution Centers

Employee-led initiative supports local food banks as demands to feed families in need dramatically increases
April 20, 2020

CHICAGO, April 20, 2020 /PRNewswire/ -- United Airlines today announced that it has transformed one of its cargo facilities at George Bush Intercontinental Airport into a food distribution center to aid the Houston Food Bank's efforts to feed families in need during the COVID-19 crisis.

The idea to convert the cargo space came from one employee, Mark Zessin, a United baggage team member who spends his days making sure customers' belongings get where they need to. Now, he's leading a team of hard-working employee volunteers at the bustling facility.

"We take great pride in having employees throughout the United network who are always looking for ways to make every action count, even in these extremely trying times," said Sharon Grant, vice president of Global Community Engagement at United. "This is a great example of the power in working together with our nonprofit partners on addressing their challenges and creating unique solutions to ensure the community is served."

United Airlines Partners with Governor Newsom to Fly Medical Volunteers to California to Fight COVID-19

Airline to provide free, round-trip flights for doctors, nurses and other medical professionals from across the country to help treat patients
April 09, 2020

SAN FRANCISCO, April 9, 2020 /PRNewswire/ -- United Airlines has partnered with Governor Newsom to provide free, round-trip flights for medical volunteers traveling to California to help in the frontline fight against the COVID-19 crisis. The airline is working closely with the state of California to coordinate travel for doctors, nurses and other medical professionals from across the country to help treat patients, in this time of unprecedented need.

"I want to thank United Airlines for stepping in in a big way to help health care professionals. We couldn't be more grateful for their largesse and support," said California Governor Gavin Newsom in a press conference today.

United aircraft taking off

United Airlines Earns 100% Score on Human Rights Campaign Foundation's Annual Scorecard on LGBTQ+ Workplace Equality

United's track record as industry-leader for LGBTQ+ inclusive initiatives continues
January 27, 2020

CHICAGO, Jan. 27, 2020 /PRNewswire/ -- United Airlines today announced it has received a perfect score of 100% on the 2020 Corporate Equality Index (CEI), a premier benchmarking survey and report on corporate policies and practices related to LGBTQ+ workplace equality, administered by the Human Rights Campaign (HRC) Foundation. This is the ninth consecutive year the airline receives a 100% score.

United Airlines Pledges Millions of Miles to Non-Profits on Giving Tuesday

Airline to match customer donations up to 10 million miles in support of charities in need of air travel as part of Miles on a Mission program
December 03, 2019

CHICAGO, Dec. 3, 2019 /PRNewswire/ -- United Airlines continues its successful Miles on a Mission campaign this Giving Tuesday by pledging to match customer donations up to a total of 10 million MileagePlus® miles to featured Miles on a Mission partners. The campaign is a first-of-its-kind crowdsourcing platform that gives customers a simple, and easy way to donate miles to non-profit organizations and charities in need of air travel. Brian Kelly, founder and CEO of The Points Guy, will kick off a holiday donation drive today in Terminal C at Newark Liberty International Airport by meeting and encouraging MileagePlus members to donate miles to the effort.

The inaugural round of Miles on a Mission assisted 12 charity campaigns, which raised more than 11 million MileagePlus miles in just 28 days. MileagePlus members can now visit united.com/donate to make contributions to non-profit organizations in need of air travel.

"As our customers begin to think about ways to give back this holiday season, we are proud to offer more options to use miles in support of causes and charities that are meaningful to our customers," said Sharon Grant, vice president and chief community engagement officer at United Airlines. "We know many of our customers are looking to make a difference and we want to give them opportunities to make the giving of their miles go even further. Donating miles is a powerful way to contribute to an organization."

The following non-profit organizations are participating in the Giving Tuesday campaign:

  • A Walk on Water
    • Surf Therapy organization serving families of children with unique needs by offering transformative experiences at the beach.
  • Compass to Care
    • Chicago-based organization that assists children suffering from cancer with travel to receive life-saving cancer treatment. Thirty percent of children diagnosed with cancer do not have treatment options within 60 miles of their homes.
  • The Extra Mile
    • Chicago-based organization that gives flights to those in need of visiting terminally ill loved ones, who cannot otherwise afford the trip to say their final goodbyes.
  • I AM ALS
    • I AM ALS is uniting patients, advocates, and the scientific community to reshape public understanding of ALS, provide key resources to the community to fight ALS, and empower them to lead the search for treatments and cures for this currently terminal disease.
  • PeaceJam
    • A global peace organization teaching young people the skills they need to tackle today's most pressing issues. Your miles will support youth to work directly with PeaceJam's 14 Nobel Peace Laureates at summits around world.
  • Rainbow Railroad
    • Organization that helps those who identify as LGBTQI seek asylum from their countries of origin. They will use the miles they raise to book flights for individuals they are helping to travel to safety.
  • The Station Foundation
    • Organization committed to protecting and empowering U.S. Special Operations veterans returning from combat, their spouses, families and Gold Star children.
  • Up2Us Sports
    • Organization that works to engage, train and support sports coaches to serve as mentors and role models to youth in underserved communities all across America.

Eligible charities can apply for the opportunity to launch a 28-day rotation to raise miles for their organization through MileagePlus member donations. Approved charities will work with United to reach goals of raising between 250,000 and 5 million miles. Organizations looking to launch a campaign can visit the Miles on a Mission website for full application details. 

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, this year United:

  • Announced that MileagePlus award miles will never expire
  • Gave Economy customers a choice of complimentary snacks on domestic flights
  • Made DIRECTV free for every customer on more than 200 aircraft
  • Released a new version of the award-winning, most downloaded app in the airline industry
  • Launched a new tool called ConnectionSaver, dedicated to improving the experience for customers with connecting flights
  • Partnered with CLEAR on free or discounted memberships for MileagePlus members
  • Announced PlusPoints, new upgrade benefits for MileagePlus Premier members
  • And introduced products in its amenity kits made exclusively for the airline by luxury skincare line Sunday Riley

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United and United Express operate approximately 4,900 flights a day to 358 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 788 mainline aircraft and the airline's United Express partners operate 560 regional aircraft. United is a founding member of Star Alliance, which provides service to 195 countries via 26-member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Supports Local Relief Efforts for Communities Impacted by California Wildfires

United provides direct donations to aid in the immediate assistance and long-term recovery efforts for affected individuals and communities
November 01, 2019

SAN FRANCISCO, Nov. 1, 2019 /PRNewswire/ -- Today, United Airlines reaffirmed its commitment to California and to lifting up communities in crisis by announcing $165,000 in direct donations to three funds that provide assistance to those impacted by the California wildfires – Center for Disaster Philanthropy's 2019 California Wildfires Recovery Fund, Community Foundation of Sonoma County's Resilience Fund and California Community Foundation's Wildfire Relief Fund. The funds will provide immediate assistance to those impacted, along with long-term health services and housing solutions.

"The effects of the wildfires on our communities in California are heartbreaking, and we want to do our part to support the organizations that are on the ground, helping those in need," said Janet Lamkin, United's president for California.