Newsroom-MileagePlus - United Hub

MileagePlus

United Airlines and CLEAR Partner to Make Travel Easier for MileagePlus® Members

July 29, 2019

CHICAGO and NEW YORK, July 29, 2019 /PRNewswire/ -- Today, United Airlines announced a new partnership with CLEAR, the secure identity company that uses biometrics to build a frictionless and secure world, to deliver innovative experiences for customers from curb-to-gate and beyond. The partnership includes free or discounted CLEAR membership pricing for U.S.-based MileagePlus members. United is also making a strategic equity investment in CLEAR that will support the company's growth, including bringing CLEAR to the airline's hubs at Newark Liberty International Airport and Houston George Bush Intercontinental Airport starting later this summer. United is also supporting CLEAR's efforts with the City of Chicago to open CLEAR lanes at Chicago O'Hare in the coming months. CLEAR already operates at United's hubs in Denver, Los Angeles, San Francisco and Washington Dulles.


Beginning today, CLEAR and United are offering free CLEAR membership for Global Services and Premier® 1K® members. In addition, Premier Platinum, Gold and Silver members as well as most United credit card members receive a discounted membership rate of $109 while all other MileagePlus members are eligible for a discounted offer of $119 per year. An annual CLEAR membership retails for $179. To learn more and take advantage of this pricing, customers can visit clearme.com/united and united.com/clear.

"Our new partnership with CLEAR is another proof point of how we are always looking to improve traveling with United, in this case by making the airport experience more convenient for customers," said Luc Bondar, vice president of loyalty and president of MileagePlus at United. "CLEAR's secure and seamless biometric security option creates an expedited travel experience that many of our frequent flyers already use and love. We're excited to partner with CLEAR to expand their presence at our hub airports and to provide all MileagePlus members with either free or deeply discounted memberships."

"It is an incredibly exciting time in the travel industry and we're thrilled to partner with United to deliver easier and more predictable experiences from curb-to-gate and beyond," said Caryn Seidman Becker, CLEAR's chairman and chief executive officer. "Our shared focus on the customer experience will enable us to reduce friction at every touchpoint and help travelers enjoy more of what they love."

CLEAR is changing the way consumers experience the world by transforming the cards in their wallet into a single biometric ID. After a fast, one-time enrollment, CLEAR members enjoy the benefits of easier, more predictable experiences at more than 60 airports, arenas, stadiums and Hertz rental car locations in CLEAR's nationwide network. CLEAR reduces the overall amount of time customers spend at the airport security checkpoint by automating the document check portion of the TSA process. Members verify their identity with a tap of their finger or blink of an eye in dedicated lanes, enabling them to reach physical screening more quickly at airports across the country. Customers who are not currently MileagePlus members who wish to take advantage of this discount can join today at united.com/mileageplus.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express carriers operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

About CLEAR

CLEAR is transforming the way millions of members live, work and travel. Today, CLEAR is powering a frictionless security experience at 60+ U.S. airports, stadiums and other locations nationwide. When you are you, instead of something in your pocket, life is more frictionless, more secure and more predictable. CLEAR's secure identity platform complies with The National Institute of Standards and Technology (NIST) rigorous guidelines for protecting sensitive data and is certified as a Qualified Anti-Terrorism Technology by the U.S. Department of Homeland Security. After enrolling at any CLEAR location, members can begin using CLEAR Lanes immediately. For more information on CLEAR, visit http://www.clearme.com.

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines MileagePlus Voted Favorite Frequent-Flyer Program by Millennial Travelers

July 16, 2019

CHICAGO, July 16, 2019 /PRNewswire/ -- United Airlines' MileagePlus loyalty program was crowned Favorite Frequent-Flyer Program for the fourth time by the Trazee Awards. The United Explorer Card from Chase was also awarded the Favorite Credit Card among voters for the second consecutive year.

"This honor is particularly meaningful because this comes directly from our millennial customers," said Luc Bondar, United's president of MileagePlus and vice president of Loyalty. "We deliver the possibilities of award travel to all members, including our adventurous millennial travelers, and we are proud to offer more award destinations than any other U.S. carrier."

"Customer feedback is priceless and this recognition is special knowing it is from them," said Chase Co-Brand Cards President, Leslie Gillin. "With the United Explorer Card, we listened to our cardmembers to provide opportunities to enjoy even more value on the things they want, whether taking a flight, trying a new restaurant or booking a hotel."

The Trazee Awards are hosted by trazeetravel.com, a digital platform, created for travelers 40 years and younger by the teams at FX Express Publications, Inc. and Global Traveler. Over 15,000 reader votes were collected from December 2018 to March 2019 via an online ballot on trazeetravel.com. MileagePlus has also won the GT Tested Reader Survey award for Best Overall Frequent-Flyer Program for 15 consecutive years from the readers of Global Traveler magazine.

"Congratulations to United MileagePlus for securing four years as Favorite Frequent Flyer Program. Coupled with Chase United Explorer Card as Favorite Credit Card makes MileagePlus a respected and valuable brand for the millennial traveler," said Publisher and CEO, FX Express Publications, Inc., Francis X. Gallagher.

United continues to enhance its MileagePlus program, offering members new ways to earn and redeem miles as well as increased benefits. Highlights include:

  • The June 2018 launch of the enhanced United Explorer Card, with an expanded 2 miles per $1 spent on hotel accommodations and restaurant purchases and 25% back on inflight wi-fi, food and drinks in addition to the existing 2 miles per $1 spent on United purchases plus other travel benefits.
  • Recent enhancements to the industry-leading MileagePlusX app to enable more ways for members to earn and use miles every day while shopping or dining.
  • More ways to earn and use miles than any U.S. carrier.
  • Greater opportunities to use miles starting as low as 1,000 for e-gift cards.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry, introduced ConnectionSaver, a new tool dedicated to improving the experience for customers connecting from one United flight to the next and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 356 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 783 mainline aircraft and the airline's United Express carriers operate 561 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Pride Flies with United

May 20, 2019

CHICAGO, May 20, 2019 /PRNewswire/ -- Today, United Airlines announced new and exciting opportunities to help customers celebrate Pride Month through MileagePlus Exclusives benefitting United charity partner, The Trevor Project. As part of its mission to become the most inclusive airline in the world, United employees will also take part in 12 Pride parades globally, demonstrating United's support for the LGBTQ+ community.

Available now, MileagePlus members can bid using award miles for three Pride packages, including but not limited to:

  • Five Pride parade travel packages to walk with United in the Pride parade in Los Angeles, San Francisco, Houston, Chicago or New York City for WorldPride 2019
  • Drag Queen Brunches which will take place in the Lakeview neighborhood of Chicago and Newark Liberty International Airport with OTG
  • Family Movie Night in the park in New York City

"As Pride Month approaches, we invite MileagePlus members to show their pride, embrace the LGBTQ+ community and join United in saying 'all routes lead to love'," said Luc Bondar, United's president of MileagePlus and vice president of Loyalty. "United is thrilled to offer these unique Pride experiences and help The Trevor Project in their mission to support LGBTQ youth."

Additionally, on June 28, United Airlines in partnership with iHeartMedia's Z100, will celebrate PRIDE LIVE's Stonewall Day, honoring the 50th anniversary of Stonewall. PRIDE LIVE will be inducting representatives from United Airlines into their STONEWALL ambassador program during the day's events.

Customers can access all MileagePlus Exclusives Pride packages and find more details through http://exclusives.mileageplus.com/pride. United Airlines will donate every mile redeemed from Pride experiences to United's charity partner, The Trevor Project, a nonprofit that provides crisis intervention and suicide prevention services for LGBTQ youth.

"Supporting LGBTQ youth in crisis from every state across the country takes significant travel resources, and we're grateful to United Airlines for contributing to our mission in such a valuable way," said Muneer Panjwani, Head of Corporate Development for The Trevor Project. "Their commitment to our mission of ending suicide among LGBTQ youth makes them a valued partner throughout the year, helping us save young LGBTQ lives every day."

Today's announcement follows United's most recent announcement offering an airfare discount and free checked bikes for customers flying to ride in the AIDS/LifeCycle bike ride from San Francisco to Los Angeles. Available for purchase now, the discount is valid for cyclists booking travel originating worldwide to San Francisco International Airport and Norman Y. Mineta San Jose International Airport and out of Los Angeles International Airport, John Wayne, and Burbank airports, between May 26 to June 11.

Throughout the month of June, United Airlines will continue offering customers opportunities to engage in Pride Month activities. Pride parades United will participate in include: Washington, D.C.; Los Angeles; Denver; Houston; San Jose, Costa Rica; Mexico City; Bogota, Colombia; San Francisco; Chicago; New York City; London; and Honolulu.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 355 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 779 mainline aircraft and the airline's United Express carriers operate 569 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Safety-sense with Spider-Man™: United Airlines Launches New Safety Video Featuring Superhero

May 13, 2019

CHICAGO, May 13, 2019 /PRNewswire/ -- Beginning June 1, United Airlines will launch its latest inflight safety demonstration video featuring Spider-Man in an entertaining mini-drama film. In addition to the safety video, United's broader promotional partnership with Sony Pictures in celebration of Spider-Man™: Far From Home, in North American theaters July 2, will include one-of-a-kind Spider-Man: Far From Home-themed Polaris business class amenity kits and unique experiences for MileagePlus members to see the highly-anticipated summer blockbuster through MileagePlus Exclusives.

The video highlights United's enduring commitment to the safety of all our employees and customers who are "far from home". In addition to United employees providing instruction on what to do in the event of an emergency, the video features MileagePlus members who bid miles for the unique opportunity to appear in the video and special appearances by cast members from this summer's highly anticipated film.

"For decades, Spider-Man has consistently shown the importance of using power to do good and to keep the public safe. We also believe that our greatest responsibility is to keep our customers and crew safe on board our aircraft," said United's Vice President of Marketing, Mark Krolick. "We are excited to have Spider-Man and his friends, along with our employees, bring new attention to the inflight safety video and creatively engage customers on such an important announcement."

The video begins with villains entering a corner store and causing 'turbulence' with their disruption to Mr. Delmar, played by Hemky Madera. The deli scene includes a framed photo of Stan Lee, honoring the immense impact he had on the Marvel community. Customers will also notice the recently announced updated United livery displayed on the animated 787-10 aircraft, prior to customers learning the locations of the exits. Next, Peter Parker's best friend Ned, played by Jacob Batalon, shares a scene with United CEO Oscar Munoz as the villains head into a nearby theater to escape Spider-Man. In one of the final scenes, Eugene "Flash" Thompson, played by Toni Revolori, helps to demonstrate that cell phones and large devices should be put into airplane mode prior to take-off. This fast-paced and entertaining video concludes with Spider-Man ensuring that everyone is safe and settled as their journey begins.

On Lee's cameo, Gill Champion, President of Stan Lee's POW! Entertainment went on to say, "Stan loved doing his cameos and would love to know they are continuing, so we were thrilled to work with Sony Pictures and United Airlines to make this happen for both Stan and the fans."

Beginning in June, United customers traveling in Polaris business class will receive a limited-edition Spider-Man: Far From Home themed amenity kit, which will feature Spidey-branded comfort products including an eye mask, socks, tissues, ear plugs, a toothbrush and a pen alongside luxury skincare products, designed exclusively for United customers. Starting today on MileagePlus Exclusives, members are able to bid award miles on a one-of-a-kind experience to attend the Spider-Man: Far From Home premiere in Los Angeles on June 26. This opportunity will give a member access for two to attend the premiere, red carpet event and afterparty. Members also have the ability to use miles to attend a pre-release screening of Spider-Man: Far From Home in one of United's seven hub cities. For more information, please visit: MileagePlus Exclusives.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently announced that luxury skincare line Sunday Riley will make products exclusively for United customers to experience in amenity kits, released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,900 flights a day to 355 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 779 mainline aircraft and the airline's United Express carriers operate 569 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

About Spider-Man™: Far From Home

Peter Parker returns in Spider-Man™: Far From Home, the next chapter of the Spider-Man™: Homecoming series! Our friendly neighborhood Super Hero decides to join his best friends Ned, MJ, and the rest of the gang on a European vacation. However, Peter's plan to leave super heroics behind for a few weeks are quickly scrapped when he begrudgingly agrees to help Nick Fury uncover the mystery of several elemental creature attacks, creating havoc across the continent!

Columbia Pictures presents a Marvel Studios/Pascal Pictures production Spider-Man™: Far From Home. Directed by Jon Watts, the film is written by Chris McKenna & Erik Sommers based on the Marvel Comic Book by Stan Lee and Steve Ditko. The film is produced by Kevin Feige and Amy Pascal. Louis D'Esposito, Victoria Alonso, Thomas M. Hammel, Eric Hauserman Carroll, Rachel O'Connor, Stan Lee, Avi Arad and Matt Tolmach serve as executive producers. The film stars Tom Holland, Samuel L. Jackson, Zendaya, Cobie Smulders, Jon Favreau, JB Smoove, Jacob Batalon, Martin Starr, with Marisa Tomei and Jake Gyllenhaal.

About Sony Pictures Entertainment

Sony Pictures Entertainment (SPE) is a subsidiary of Sony Entertainment Inc., which is a subsidiary of Tokyo-based Sony Corporation. SPE's global operations encompass motion picture production, acquisition, and distribution; television production, acquisition, and distribution; television networks; digital content creation and distribution; operation of studio facilities; and development of new entertainment products, services and technologies. SPE's Motion Picture Group production organizations include Columbia Pictures, Screen Gems, TriStar Pictures, Sony Pictures Animation, Stage 6 Films, AFFIRM Films, and Sony Pictures Classics. For additional information, visit http://www.sonypictures.com/corp/divisions.html.

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

MileagePlus Crowned Best Airline Reward Program in the Americas by FlyerTalk Community

March 29, 2019

CHICAGO, March 29, 2019 /PRNewswire/ -- United's MileagePlus loyalty program was recognized as the Best Reward Program of any airline in the Americas by FlyerTalk, an online community of frequent travelers who participate in an annual survey to determine the best travel programs and benefits. Voters also named the complimentary Economy Plus upgrades that MileagePlus Premier members enjoy the most "Outstanding Benefit" of any airline program in the Americas.

"What is especially meaningful about the FlyerTalk Awards is that they come directly from frequent, experienced travelers. We are proud of the recognition this community has given MileagePlus and the benefits we provide to our members," said Luc Bondar, United's president of MileagePlus and vice president of Loyalty.

United offers the most award destinations of any U.S. carrier between United and Star Alliance award flights, which serve over 1,300 destinations in more than 190 countries. MileagePlus members earn award miles by flying United, United Express, Star Alliance airlines or other airline partners, and by purchasing products or services from partners around the globe. Members can use these miles to access unique opportunities across the travel journey, including air travel, hotel stay, car rentals, and one-of-a-kind experiences money can't buy through MileagePlus Exclusives.

United continues to enhance its MileagePlus program, offering members new ways to earn and redeem miles as well as increased benefits. Recent highlights include:

  • The launch of the new United MileagePlus Explorer Card, which now offers an expanded 2 miles per $1 spent on hotel accommodations and restaurant purchases in addition to 2 miles per $1 spent on purchases with United, plus travel benefits and inflight a discount on inflight wi-fi, food and drinks.
  • Recent enhancements to the industry-leading MileagePlusX app to enable more ways for members to earn and use miles every day while shopping or dining.
  • Continued expansion of MileagePlus Exclusives, allowing members to use miles on unique and memorable experiences with a VIP touch across a wide range of mileage levels.
  • Greater opportunities to use miles starting as low as 1,000 for e-gift cards.
  • A new boarding process for all customers, allowing Premier 1K and Premier Gold members to board in an earlier group.

Every customer. Every flight. Every day.

In 2019, United is focusing more than ever on its commitment to its customers, looking at every aspect of its business to ensure that the carrier keeps customers' best interests at the heart of its service. In addition to today's announcement, United recently released a re-imagined version of the most downloaded app in the airline industry and made DIRECTV free for every passenger on 211 aircraft, offering more than 100 channels on seat back monitors on more than 30,000 seats. The multimillion-dollar investment in improving inflight entertainment options will benefit the more than 29 million people expected to fly United's DIRECTV-enabled planes this year.

About United

United's shared purpose is "Connecting People. Uniting the World." We are more focused than ever on our commitment to customers through a series of innovations and improvements designed to help build a great experience: Every customer. Every flight. Every day. Together, United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. United is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

LA's Newest Star: The United Polaris Lounge Opens at Los Angeles International Airport

January 10, 2019

LOS ANGELES, Jan. 10, 2019 /PRNewswire/ -- Beginning January 12, United customers traveling in United Polaris® business class, the airline's international premium cabin travel experience, will now be able to relax and dine before their travels in the new United Polaris lounge at Los Angeles International Airport.

The award-winning Polaris lounge experience builds on the airline's concept to be uniquely United while embracing the energy and distinct culture of Southern California and the exciting destinations United serves from here. This Polaris lounge features Southern California-style throughout, including works by local, Los Angeles-based artists, Rema Ghuloum, Chris Trueman and Ruth Pastine, and a food and beverage program inspired by the City of Angels. It is conveniently located in Terminal 7 between Gates 73 and 75A and faces west to capture the city's vibrant sunset skies.

The United Polaris lounge is the most recent investment United has made at LAX, where the airline recently completed a $573 million renovation of Terminal 7. Customers also can now take advantage of the recently completed cut-through, a new road that provides a shortcut to avoid the LAX "horseshoe" road around the terminals to help ease their travels. In addition to the Polaris lounge, United recently opened a new United Club in Terminal 7, and offers customers who want a more upscale experience access to The Private Terminal. These latest improvements and amenities help give United customers the best possible airport experience at LAX.

The airline is also committed to the greater Los Angeles community, having announced last year a $1 million grant to Southern California-based First Place for Youth.

"Los Angeles is one of United's most important gateways, particularly to Asia and Australia, and this lounge provides our customers with a best-in-class experience before they board their flights, especially for those customers with late-night departures and early-morning arrivals," said Janet Lamkin, United's California President. "We continue to expand our presence in Los Angeles, connecting customers from all over California and the U.S. to our global network. The addition of the United Polaris lounge is yet another way we provide customers with the best possible travel experience at LAX."

United Polaris Lounge at LAX Facts & Highlights

  • More than 12,000 square feet
  • 140 seats, with a variety of seating areas for productivity, privacy and dining
  • 272 power outlets and 120 USB ports
  • Luxurious shower suites, featuring rainfall showerheads and Soho House & Co's Cowshed Spa products
  • Private daybeds outfitted with Saks Fifth Avenue bedding
  • Customers are invited to enjoy a full restaurant-quality experience in The Dining Room before their flights. With a menu that blends international comfort foods developed by Los Angeles native Chef Tritia Gestuvo, highlights include: almond-crusted fish and chips, chilaquiles, Korean bulgogi arancini, fresh crafted sandwiches on La Brea Bakery® bread, flavorful street tacos and house-made cinnamon churros.
  • In a nod to the innovative cocktail culture of Los Angeles, the lounge features signature cocktails inspired by the City of Stars, including the Let's Rumble, made from Cruso Spiced Rum, fresh lemon, prickly pear puree and house-made simple syrup and the On Sunset, a playful take on the tequila sunrise, made from Casa Noble Tequila, Del Maguey Single Village Mezcal and agave nectar.

The United Polaris lounge at Los Angeles International Airport is the fifth Polaris lounge to open. Other United Polaris lounge locations include: Chicago O'Hare International Airport, George Bush Intercontinental in Houston, Newark Liberty International Airport and San Francisco International Airport.

The focus behind the United Polaris experience has always been to provide long-haul travelers with what they've asked for: the best sleep in the sky. On average, United continues to add one aircraft with the new United Polaris business class seat every 10 days from now through 2020. On Monday, the airline's newest aircraft, the Boeing 787-10 Dreamliner, officially entered service, featuring the Polaris business class seat as well as the airline's new United Premium Plus seat. United in the first North American carrier to operate the 787-10 and the only airline in the world to operate all three models of the Dreamliner.

For more photos of the United Polaris lounge at Los Angeles International Airport, visit the United Newsroom.

About United

United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Unveils New United MileagePlus X App

January 10, 2019

CHICAGO, Jan. 10, 2019 /PRNewswire/ -- Today, United Airlines is introducing the relaunch of the United MileagePlus X app, which offers United MileagePlus® members a unique opportunity to earn award miles for everyday purchases. The app has been refreshed to integrate additional programs to make it even easier for members to accumulate miles. Additionally, the app features the launch of United Visa Rewards with offers from merchants like Sam's Club®, Wayfair®, and StubHubTM, offering UnitedSM Chase Visa Cardmembers even more ways to earn miles.

App enhancements

  • MileagePlus DiningSM: The existing MileagePlus Dining program has been integrated into the MileagePlus X app. With seamless enrollment and showcasing nearby restaurants, members' ability to choose where to dine and earn miles is now in the palm of their hand.
  • MileagePlus Shopping: The longstanding shopping program is now available through the MileagePlus X app, and offers members the ability to shop and earn miles on the go at more than 900 retailers.
  • United Visa Rewards: This new program is powered by Visa Commerce Network, which allows enrolled individuals to receive valuable offers within MileagePlus X thanks to the power of the Visa payments network. United Visa Rewards is available exclusively to United Chase Visa Cardmembers in the U.S. who are now able to enroll their eligible card into the program via the app. From there, they can view active enhanced mileage earning offers from participating merchants. Once program participants make a qualifying purchase with a participating merchant, they will receive a near real-time reward notification within the app. As a special launch offer, from now until March 31, 2019, United Chase Visa Cardmembers can earn 1,000 bonus award miles by simply enrolling their eligible credit card for the first time into the program.1

"We are excited to launch the new MileagePlus X app, which allows MileagePlus members to earn and redeem award miles in real time for their everyday purchases at hundreds of merchants across the U.S, matching the increased benefits our UnitedSM Explorer Cardmembers received with the new credit card last summer," said Luc Bondar, president of MileagePlus Holdings and vice president of loyalty at United Airlines. "As mobile payments become more commonplace, it was a natural tie for United to update the features, enable members to make purchases and earn and use miles on the go."

"Visa and United have been working together for over 20 years," said Terry Angelos, SVP, loyalty & offers, Visa. "As digitally-savvy individuals continue to help shape the future of digital commerce, Visa continues to work with United and Chase to bring new ways to reward consumers for their loyalty. At the same time, participating merchants will benefit from Visa Commerce Network's ability to deliver custom solutions that will help increase their customer base and loyalty, ultimately helping them continue to grow their business."

Through the MileagePlus X app, members can purchase eGift Cards from hundreds of restaurants and retailers. One of the savviest ways to take advantage of this feature is to buy an eGift Card in the amount of the purchase price while at checkout at a participating merchant. In addition, primary United Chase Cardmembers earn a 25% bonus on miles earned from MileagePlus on eGift Card purchases made through the app. Customers can find eGift Cards from a variety of categories such as shopping, dining, transportation, lodging, music, and more.

About MileagePlus®

MileagePlus® is United's industry-leading loyalty program. With a wide network of partners through which members may earn and redeem miles. MileagePlus members earn award miles by flying United, United Express, Star Alliance airlines or other airline partners, and by purchasing products or services from partners around the globe. Members enjoy a host of options for using those award miles, including award travel, hotel stays, car rentals and merchandise. For the 15th consecutive year, Global Traveler voted United's MileagePlus® loyalty program the best overall frequent-flyer program in the world.

About United

United Airlines and United Express operate approximately 4,800 flights a day to 353 airports across five continents. In 2018, United and United Express operated more than 1.7 million flights carrying more than 158 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 770 mainline aircraft and the airline's United Express carriers operate 559 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

1 Available to first time enrollees only

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, 872.825.8640, media.relations@united.com

United Airlines Named Best Overall Frequent Flyer Program in the World for 15th Consecutive Year

December 20, 2018

CHICAGO, Dec. 20, 2018 /PRNewswire/ -- For the 15th consecutive year, readers of Global Traveler, a monthly publication written exclusively for frequent business and luxury travelers, voted United's MileagePlus loyalty program the Best Overall Frequent-Flyer Program in the world. United has been recognized with this distinction every year since the inception of the GT Tested Reader Survey in 2004.

In the survey completed by frequent business and luxury travelers, United's MileagePlus program was also named the Best Frequent-Flyer Bonus Program for the sixth consecutive year.

Additionally, the United MileagePlus Club Card from Chase was named Best Credit Card and Best Credit Card Rewards Program, both for the seventh consecutive year.

"It is an honor that United's MileagePlus loyalty program is consistently recognized by Global Traveler as the Best Frequent Flyer Program. It represents our continued commitment to our MileagePlus members and credit card holders," said Luc Bondar, United's vice president of loyalty. "We are proud to offer a service that continues to be consistent and meets the standards our members expect."

MileagePlus members earn award miles by flying United, United Express, Star Alliance airlines or other airline partners, and by purchasing products or services from partners around the globe. Members enjoy a variety of options for using those award miles, including to pay for travel, hotel stays, car rentals and merchandise.

United continues to enhance its MileagePlus program, offering members new ways to earn and redeem miles as well as increased benefits. Highlights from the last 12 months include:

About United

United Airlines and United Express operate approximately 4,700 flights a day to 356 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 760 mainline aircraft and the airline's United Express carriers operate 546 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

MileagePlus Named Top Airline Loyalty Program in the Americas by the Frequent Traveler Awards

December 05, 2018

CHICAGO, Dec. 5, 2018 /PRNewswire/ -- MileagePlus, the loyalty program for United Airlines' customers, has been awarded the 2018 Frequent Traveler Titan Award as the leading and most innovative airline loyalty program in the Americas. The Titan Awards are awarded to one airline, hotel and rental car company by a board of notable loyalty leaders who have been an integral part of building the loyalty industry.

"It's a tremendous honor to be recognized by this industry's leadership for having the best airline loyalty program in the Americas," said Luc Bondar, United's president of MileagePlus and vice president of Loyalty. "It is our goal to make sure MileagePlus members are taken care of at every step of their travel journey and we look forward to continuing to find new opportunities to enhance the experience for all of our members." 

"We congratulate United MileagePlus for earning the prestigious Frequent Traveler Titan Award for the Americas," said Henry Harteveldt, Titan Awards chair and noted airline industry analyst. "Our distinguished panel of six travel industry loyalty pioneers recognizes MileagePlus's industry-leading strength and value across the Americas."

United continues to enhance its MileagePlus program, offering members new ways to earn and redeem miles as well as increased benefits. Highlights from the last 12 months include:

About United

United Airlines and United Express operate approximately 4,700 flights a day to 356 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 760 mainline aircraft and the airline's United Express carriers operate 546 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

 

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Swing into Miles as United Airlines Debuts MileagePlus Golf

November 29, 2018

CHICAGO, Nov. 29, 2018 /PRNewswire/ -- Just in time for the holiday season, members of United Airlines' loyalty program, MileagePlus®, have a new way to earn miles with the launch of MileagePlus Golf, a dedicated program that awards miles for purchases from four leading golf retailers. Through a dedicated website, www.mileageplusgolf.com, and soon to be launched mobile app, MileagePlus Golf allows members to earn airline miles for purchases on golf merchandise and tee times all through one online portal. 

Partner

Miles Earned*

Golf Direct Now - a leading online golf retailer

Earn 4 miles per dollar on all golf merchandise and equipment and 6 miles per dollar on closeout and sale merchandise

GolfNow - an online booking service for tee times

Earn 4 miles for every $1.00 spent for eligible daily tee times

GolfLogix - a GPS app featuring 35,000 course maps

Earn 250 miles on an annual premier membership and 50 bonus miles just for downloading the free GolfLogix app

Tathata - a top golf instructional program

Earn 1,000 miles when purchasing the Tathata Golf annual training program

"Our members are passionate about many things that complement travel, and golf is one of their top interests, making MileagePlus Golf an exciting addition to the program," said Luc Bondar, president of MileagePlus Holdings and vice president of loyalty at United Airlines. "We are committed to providing MileagePlus members with a wide variety of ways to earn miles for use on travel and other unique experiences."

MileagePlus members seeking a one-of-a-kind experience can also take advantage of MileagePlus Exclusives, www.exclusives.mileageplus.com, which offers top access to some of the world's best experiences. An upcoming golf opportunity includes a private lesson and round of golf at TPC® Potomac at Avenel Farm tournament, with past experiences that included a chance to play in the Pro-Am at The National in June or the chance to walk inside the ropes during the tournament.

There is no fee to join MileagePlus. Visit www.mileageplusgolf.com for more information about MileagePlus Golf.

About United
United Airlines and United Express operate approximately 4,700 flights a day to 356 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 760 mainline aircraft and the airline's United Express carriers operate 546 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".

*MileagePlus miles accrued, awards, and benefits issued are subject to the rules of the MileagePlus program. For details, visit www.united.com/mileageplus and www.mileageplusgolf.com.

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Foodies and Flyers Unite: United Airlines Named Official Partner of MICHELIN Guides USA

August 13, 2018

CHICAGO, Aug. 13, 2018 /PRNewswire/ -- In an effort to continue offering travel inspiration while highlighting some of the top cities in the U.S., United Airlines today announced a new partnership as the official airline partner of the MICHELIN® Guides USA. Created in France in 1900, the MICHELIN Guide was originally published as an aid to the very first motorists and was filled with handy information such as maps, how to change a tire, where to fill up with petrol and the best places to eat and sleep. The four MICHELIN Guides for the USA highlight cities known for tourism and cuisine – New York, Washington D.C., San Francisco and Chicago – all of which serve as hub markets for United.

As part of this partnership, MileagePlus members will have a one-of-a-kind opportunity to attend Michelin events in these cities. Through the MileagePlus Exclusives program, MileagePlus members will be able to bid their miles to attend five unique events. Experiences include guide launch events with cocktails and tasting stations from some of the newly selected and highly talented Michelin chefs of 2019 in each of the different MICHELIN Guide cities.

"This partnership is exciting on so many levels. Discovering new foods, flavors, and dining destinations is an integral part of any great travel experience and our relationship with MICHELIN guides not only continues to promote travel to some of our favorite cities, but also gives our MileagePlus customers the unique opportunity to redeem their miles to enjoy delicious experiences around the world," said Luc Bondar, United's vice president of Loyalty. "Foodies have long recognized the MICHELIN Guides as the preeminent authority on culinary excellence and we're thrilled to be their official airline partner, and to be able to extend the benefits of this partnership to our customers."

"As a mobility company, Michelin is proud to partner with United Airlines in the spirit of creating unforgettable experiences for travelers throughout the world," said Alexandre Taisne, director of Michelin Travel Partner. "MileagePlus members will enjoy exclusive access to private launch events that celebrate culinary excellence in outstanding establishments."

MileagePlus members will be able to bid their miles to attend the following Michelin events:

  • D.C. Guide Launch event at the French Embassy on September 13
  • Chicago Guide Launch event at The Loyalist on September 26
  • New York City Guide Launch event on November 6
  • New York City Matter of Taste wine event on November 10
  • San Francisco Guide Launch event on November 29

For more information on each of these experiences, and to bid miles, customers can visit exclusives.mileageplus.com/michelin.

About the MICHELIN Guide

The MICHELIN guide selects the best restaurants and hotels in the 30 countries it covers. Providing a showcase of gourmet dining around the world, it highlights the culinary dynamism of a country, as well as new trends and emerging young chefs. Creating value for restaurants through the distinctions that it attributes each year, the MICHELIN guide contributes to the prestige of the local gastronomy, thereby making cities and countries more attractive to tourists. Backed by its rigorous selection method and longstanding knowledge of the hospitality industry, the MICHELIN guide provides customers with unique expertise that enables it to offer them a true quality service.

The different selections are available in both print and digital versions. They are accessible via the Web and on a full range of mobile media that offer navigation capabilities adapted to individual usage as well as an on-line booking service. With the MICHELIN guide, the Group continues to support millions of travelers, allowing them to live a unique mobility experience.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 357 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 757 mainline aircraft and the airline's United Express carriers operate 551 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 193 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Polaris Star Shines Bright in Texas: United's Newest Business Class Lounge Opens in Houston

June 26, 2018

HOUSTON, June 26, 2018 /PRNewswire/ -- Beginning this Friday, customers traveling in United Polaris® business class, the airline's international premium cabin travel experience, will be able to relax before their travels and enjoy locally-inspired food and beverage offerings with the opening of the new United Polaris lounge at George Bush Intercontinental Airport in Houston.

"As we continue to increase momentum of the roll-out of United Polaris, we're thrilled to bring this industry-leading lounge concept to Houston, where the lounge décor, food and drink are all a reflection of the city," said Mark Krolick, United's Vice President of Marketing. "We specifically designed this United Polaris lounge location to feel like a boutique hotel, with dedicated spaces for relaxation, refreshing and dining and we're confident that our Houston customers and those connecting through this award-winning airport will enjoy a best-in-class lounge experience."

United's latest Polaris lounge exhibits distinct flair from Houston, the culinary and cultural capital of the South. Unique artwork is featured throughout the lounge by two Houstonian artists – Shane Tolbert and Terrell James. Food highlights include a Texas breakfast skillet, Cajun andouille sausage and chicken étouffée, Argentinean roasted chimichurri chicken, tres leches bites and the United Polaris Burger, which will be on the menu at all United Polaris lounges. The cocktail menu includes the Caliente on the Rocks, which combines Casamigos® Tequila, orange juice and a homemade sour mix, garnished with a jalapeño for an extra kick and caipirinhas, the traditional Brazilian cocktail made from muddled lime, sugar and cachaça. The lounge also serves house-made star anise-infused vodka and oolong tea-steeped bourbon.

United Polaris Lounge at George Bush Intercontinental Airport Facts & Highlights

  • 191 seats
  • 324 power outlets and 264 USB ports
  • 2 private daybeds outfitted with Saks Fifth Avenue bedding
  • 6 luxurious shower suites, featuring rainfall showers and Soho House & Co's Cowshed Spa products
  • Personal valet services, including steaming garments
  • A private dining area with table service for up to 28 guests
  • 11 pieces of contemporary art

The opening of the United Polaris lounge in Houston closely follows the debut of United Polaris lounges at San Francisco International Airport in April and at Newark Liberty International Airport earlier this month. The United Polaris lounge at Los Angeles International Airport is expected to open later this year. 

On average, United plans to add one aircraft with the new United Polaris business class seat every 10 days from now through 2020. Beginning July 1, every seat in the United Polaris cabin will be provisioned with a cooling gel pillow. The gel pillow, previously available by request, has proven to be one of the most popular items of United Polaris bedding.

United's Polaris Lounge in Houston is conveniently located in Terminal E, next to Gate E12. This is the most recent of several investments United has made in Houston, including the carrier's announcement of a $1M grant to the Houston Food Bank as well as its long-term lease commitment at 609 Main in downtown Houston.

For photos of the Polaris lounge in Houston, visit the United newsroom.

About United

United Airlines and United Express operate approximately 4,600 flights a day to 354 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 750 mainline aircraft and the airline's United Express carriers operate 545 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 191 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com