Nursing mother at Washington Dulles International Airport - United Hub

Nursing mother at Washington Dulles International Airport

By United Newsroom, October 07, 2015

Many people have inquired about one of our customers who asked about a private area in the terminal where she could use a breast pump. In that terminal at Washington Dulles International Airport, there currently aren't areas designated for use by nursing mothers. For several months, United and the Dulles Airport operator have been working to set up nursing rooms throughout the airport. We expect those rooms will be available by year-end.

In some newer airport terminals, we have set aside private facilities for nursing rooms.

We have spoken with the customer and the agent, a long-time United employee who told us she understood the customer was requesting a private area. The agent's intention was to explain that the only areas completely private at that time were a family restroom and the pet-relief area. The agent was not advising or directing the customer to use the pet-relief area.

When nursing rooms aren't available, for some moms, a family restroom may be an acceptable choice, and employees may point them toward the nearest family restroom. All nursing moms are welcome to nurse or use a breast pump in any of our public facilities or on our aircraft, as well. Our employees have been instructed to accommodate moms – consistent of course with any safety and security regulations.

United Makes it Easier for Customers to Find and Use Travel Credits

The airline offers customers the most transparent and user-friendly options in the industry to encourage and simplify using travel credits
By United Newsroom, September 23, 2021

CHICAGO, Sept. 23, 2021 /PRNewswire/ -- United today announced it is giving customers even more flexibility when they need to rebook their travel by helping them to find and use their travel credits. United is the only airline to make it easy for customers to use their credits by automatically displaying them as a payment option during the checkout process. This functionality will be available for MileagePlus® members first and the airline is working to roll it out to all customers in the near future. Also, beginning next week, United will be the first to let customers use their travel credits for extra legroom seats and to pre-pay for checked baggage.

United Airlines Plans to Begin Flights Between Washington, D.C. and Lagos, Nigeria in November

United to operate the first ever nonstop flight between Washington, D.C. and Lagos and offer more flights between D.C. and Africa than any other carrier
By United Newsroom, September 17, 2021

CHICAGO, Sept. 17, 2021 /PRNewswire/ -- United Airlines announced today that new service between Washington, D.C. and Lagos, Nigeria will begin November 29 (subject to government approval). The airline will operate three weekly flights connecting the U.S. capital to Nigeria's largest city, which is also the top Western African destination for U.S-based travelers. Tickets will be available for sale on and the United app this weekend.

United, Honeywell Invest in New Clean Tech Venture from Alder Fuels, Powering Biggest Sustainable Fuel Agreement in Aviation History

United agrees to purchase 1.5 billion gallons of sustainable aviation fuel (SAF) over 20 years - which is one and a half times the size of the rest of the world's airlines' publicly announced SAF commitments combined
By United Newsroom, September 09, 2021

CHICAGO and DES PLAINES, Ill., Sept. 9, 2021 /PRNewswire/ -- United and Honeywell today announced a joint multimillion-dollar investment in Alder Fuels – a cleantech company that is pioneering first-of-its-kind technologies for producing sustainable aviation fuel (SAF) at scale by converting abundant biomass, such as forest and crop waste, into sustainable low-carbon, drop-in replacement crude oil that can be used to produce aviation fuel. When used together across the fuel lifecycle, the Alder technologies, coupled with Honeywell's Ecofining™ process, could have the ability to produce a carbon-negative fuel at spec with today's jet fuel. The goal of the technologies is to produce fuel that is a 100% drop-in replacement for petroleum jet fuel.

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