Options Take off On United Ail - United Hub

Farm to (Tray) Table Options Take Off on United Airlines' Spring Menu

March 01, 2018

CHICAGO, March 1, 2018 /PRNewswire/ -- Beginning today, United Airlines has expanded menu selections for the Snack Shop and Bistro on Board and created a brand new menu for customers flying from Canada to the U.S. Additionally, starting this summer, the exclusive vodka brand offered on all of the airline's flights worldwide will be Wheatley Vodka, a craft distilled vodka created by the same makers as the award-winning Buffalo Trace bourbon.

"We want every customer onboard to find something that catches their appetite and feel good about their purchase," said Charlean Gmunder, vice president, catering operations at United. "Offering natural, conscientious brands, like Think Jerky®, make our menu stand out and cater to a wider variety of customer tastes. We are excited to give our customers the opportunity to try new and exciting brands and menu selections."

Organic Jerky Among New Snack Shop Offerings

United will be the first airline to feature Think Jerky as one of the newcomers onboard with their Sweet Chipotle beef flavor. Think Jerky, which only uses grass-fed beef, was added to the menu in response to customer requests for a new meat-based snack onboard. A new organic nut mix from Nuts.com, along with an updated Cheese and Crackers Box that contains items like Everything ParmCrisps™ and two cheese options round out the new Snack Shop items. Customers who enjoy United's snackboxes can now purchase a newly designed Classic Snackbox that has been updated to have a more 'Americana' flavor with items like a SMASHMALLOW® root beer float marshmallow, pretzels, Oreo cookies, and Twizzlers.

Bistro on Board Features New Breakfast, Lunch Options

New breakfast and lunch meal choices are now available on the Bistro on Board menu. The biscuit breakfast sandwich, another United exclusive, is a hot entrée selection that features a 100% cage-free home style fried egg. For customers who prefer a cold breakfast entree, the new Mixed Berry Breakfast Bowl comes with fresh ingredients like berries, pecans, and granola and is served with a Chobani® Mixed Berry Greek yogurt drink. For lunch, the Mezze Sampler has been updated with a new wheat berry salad that comes with quinoa, edamame and corn.

New Breakfast, Lunch, Dinner Menu Created for Canada

In response to customer requests for meals made with regional flavors, United worked with chefs in Canada to create selections inspired by local ingredients. For breakfast, a Maple Ham Breakfast Sandwich that pairs Black Forest ham with maple butter on a croissant is now available.  For lunch or dinner, a Hummus Sampler and a Forty Creek Barbecue Burger that features Forty Creek whiskey barbecue sauce are also available along with a Sun-dried Tomato Pesto Chicken Wrap. These options are served on most flights over three hours from Canada to the U.S.

Craft Distilled Vodka Boarding This Summer

Beginning this summer, United is excited to serve Wheatley Vodka, an award-winning handcrafted vodka made from the same master distiller who produces Buffalo Trace, the popular bourbon the airline currently serves onboard. Buffalo Trace Distillery, considered the world's most award-winning distillery, uses the same wheat to produce Wheatley Vodka as is used to produce legendary bourbons such as Pappy Van Winkle and Weller.

Vodka is the number one-selling spirit served on United flights. Wheatley Vodka will be available for purchase in the economy cabin on flights where a beverage service is offered. Customers flying in United's premium cabins may enjoy the spirit at no cost. 

New and Updated Choice Menu Selections – Full Details

New Snack Options

March 1

Price

Details

Nuts.com CB&J Mix

$4.99

Butter toffee cashews, roasted salted cashews,
dried strawberries, raisins, sliced cranberries

Think Jerky

$4.99

Sweet Chipotle Grass-Fed Beef Jerky

Updated Snackboxes

March 1

Price

Details

Cheese and Crackers Snackbox

$6.99

Bagel chips, roasted poblano cheddar dip,
chocolate square, Everything ParmCrisps™,
vintage cheddar cheese, white cheddar cheese

Classic Snackbox

$9.59

Cheddar spread, Oreo's, pretzel crisps, root beer
float marshmallow, salami, Twizzlers

New Breakfast Items

March 1

Price

Details

Biscuit breakfast sandwich

$7.99

100% Cage-free homestyle fried egg, smoked
Canadian bacon and cheddar cheese on a
buttermilk biscuit.

Mixed berry breakfast bowl

$6.99

Blueberries, raspberries, strawberries, slivered
pecans, sunflower seeds and vanilla granola
served with a Chobani® Mixed Berry Greek
yogurt drink

Updated Lunch Item

March 1

Price

Details

Mezze Sampler

$9.99

Wheat berry salad with quinoa, edamame
and corn, sun-dried tomato basil hummus, almonds
and triangle pita pieces

New Menu Items (Canada)

March 1

Price

Details

Maple ham breakfast sandwich

$7.99

Black Forest ham, cheddar cheese and maple
butter on a croissant

Hummus sampler

$9.99

Carrot edamame salad, red pepper hummus
and herbed pita wedges

Forty Creek barbecue  burger

$9.99

All-beef patty, white cheddar cheese and Forty
Creek whiskey barbecue sauce on a pretzel bun

Sun-dried tomato pesto chicken wrap

$9.99

Chicken, Havarti cheese, lettuce and sun-dried
tomato pesto in a tortilla wrap

All new menu items and refreshed snackboxes are available for purchase on flights within the U.S. with a scheduled flight time of more than 3.5 hours and on all international flights from the U.S. to Canada, Mexico, Central America, and the Caribbean. Snack Shop items including the Tapas, Classic, Select and Ben Flyin' Kid's snackboxes are available on all flights over 1.5 hours within North America, including the Caribbean and select Latin American cities and flights to and from Singapore and Australia. Canadian menu items are available on flights from Canada to the U.S. over 3 hours. Learn more about where you can get your snacks here.

About United

United Airlines and United Express operate approximately 4,500 flights a day to 338 airports across five continents. In 2017, United and United Express operated more than 1.6 million flights carrying more than 148 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, Newark/New York, San Francisco and Washington, D.C. United operates 744 mainline aircraft and the airline's United Express carriers operate 518 regional aircraft. The airline is a founding member of Star Alliance, which provides service to 191 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United's parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

Adjusting to Customer Demand, United Adds New Nonstop Service to Florida

August 12, 2020

CHICAGO, Aug. 12, 2020 /PRNewswire/ -- United Airlines today announced plans to add up to 28 daily nonstop flights this winter connecting customers in Boston, Cleveland, Indianapolis, Milwaukee, New York/LaGuardia, Pittsburgh and Columbus, Ohio to four popular Florida destinations. The new, nonstop flights reflect United's continuing strategy to aggressively, and opportunistically manage the impact of COVID-19 by increasing service to destinations where customers most want to fly.

United Now Cleaning Flight Decks with UVC Lighting

August 06, 2020

CHICAGO, Aug. 6, 2020 /PRNewswire/ -- United Airlines is now cleaning pilot flight decks with Ultraviolet C (UVC) lighting technology on most aircraft at its hub airports to disinfect the flight deck interior and continue providing pilots with a sanitary work environment. The airline is using handheld, AUVCo blades from the American Ultraviolet company to kill any viruses that may reside on sensitive switches and touch screen displays within the flight deck.

United Airlines Plans to Resume Service on More Than 25 International Routes in September

July 31, 2020

CHICAGO, July 31, 2020 /PRNewswire/ -- United Airlines today announced it plans to resume service on nearly 30 international routes in September, including flights to Asia, India, Australia, Israel and Latin America and to continue to add ways to visit popular vacation destinations in the Caribbean, Hawaii and Mexico. The airline intends to fly 37% of its overall schedule in September as compared to the same period last year and is a 4% increase in capacity compared to what is planned for August 2020. United is also extending its waiver of change fees and award redeposit fees for reservations through August 31.

Passengers Can Now Text Cleaning and Safety Questions Directly to United Airlines

July 30, 2020

CHICAGO, July 30, 2020 /PRNewswire/ -- United Airlines today launched a new chat function – the United Automated Assistant – to give customers a contactless option to receive immediate access to information about cleaning and safety procedures put in place due to COVID-19. Customers can text "Clean" to FLYUA (35982) and get answers to questions about masks, boarding procedures, touchless check-in options and more, without having to call, search online or wait in a line for an answer. The United Automated Assistant is one of many recent innovations that have been developed to modernize the airline's service and create a more seamless experience for our customers. This launch follows another recently announced digital product that allows United customers on standby and upgrade lists to receive text notifications once they have been cleared and assigned a seat, saving them time and further limiting person-to-person interactions.


United Airlines Names Sasha Johnson Vice President Corporate Safety

July 24, 2020

CHICAGO, July 24, 2020 /PRNewswire/ -- United Airlines today announced that Sasha Johnson will become the company's Vice President of Corporate Safety following Michael Quiello's retirement from United, effective October 1. Johnson, who currently serves as United's managing director of International Regulatory and Policy, will report to United's Chief Operations Officer Jon Roitman.

United Extends Mask Requirements to Airports

July 22, 2020

CHICAGO, July 22, 2020 /PRNewswire/ -- United Airlines today announced that customers will be required to wear a face covering in the more than 360 airports where the airline operates around the world. This includes United customer service counters and kiosks, United Club locations, United's gates and baggage claim areas. If customers refuse to comply, they may be refused travel and banned from flying United at least while the mask requirement is in place. This will be effective for all customers traveling on and after July 24 regardless of when their ticket was purchased. United also will strengthen its mask exemption policy by only excluding children under the age of two. If a passenger believes that there are extraordinary circumstances that warrant an exception, they should contact United or speak to a representative at the airport.

United Airlines Took Industry-Leading Steps to Manage Historic Impact of COVID-19 in Q2

July 21, 2020

CHICAGO, July 21, 2020 /PRNewswire/ -- United Airlines (UAL) today announced second quarter 2020 financial results, the most difficult financial quarter in its 94-year history, with a net loss of $1.6 billion, and an adjusted net loss¹ of $2.6 billion. Total operating revenues were down 87.1% year-over-year, on an 87.8 percent decrease in capacity year-over-year. The company's total liquidity as of the close of business on Monday, July 20, 2020 was approximately $15.2 billion. United now expects liquidity at the end of the third quarter to be over $18 billion.

United Airlines to Maximize Ventilation System During Boarding and Deplaning

July 20, 2020

CHICAGO, July 20, 2020 /PRNewswire/ -- United Airlines today announced that the carrier will now maximize air flow volume for all mainline aircraft high-efficiency particulate air (HEPA) filtration systems during the entire boarding and deplaning process, helping further reduce the spread of COVID-19. In combination with the HEPA filters, the air conditioning and pressurization system onboard United's mainline aircraft recirculates the air every 2-3 minutes and removes 99.97% of particles – including viruses and bacteria during both ground and air operations – making the air onboard a plane significantly cleaner than what people typically experience in restaurants, grocery stores, schools or even some hospitals. United pilots and ground staff are working to implement this new procedure for mainline aircraft beginning July 27.

United Airlines Named a Top Company for Disability Inclusion for Fifth Consecutive Year

July 15, 2020

CHICAGO, July 15, 2020 /PRNewswire/ -- United Airlines was recognized for the fifth consecutive year as a top-scoring company and best place to work for disability inclusion with a perfect score of 100 on the 2020 Disability Equality Index (DEI). The 2020 DEI measured United's inclusion criteria including: culture & leadership; enterprise-wide access; employment practices; community engagement and supplier diversity.

United Airlines to Hold Webcast of Second-Quarter 2020 Financial Results

July 07, 2020

CHICAGO, July 7, 2020 /PRNewswire/ -- United Airlines will hold a conference call to discuss second-quarter 2020 financial results on Wednesday, July 22, at 9:30 a.m. CT/10:30 a.m. ET. A live, listen-only webcast of the conference call will be available at ir.united.com. The company will issue its second-quarter earnings release and third-quarter investor update after market close on Tuesday, July 21.

United Airlines Further Expands International Schedule: Adds New Service Between Chicago and Tel Aviv

July 07, 2020

Chicago, July 6, 2020 – United Airlines today announced it is further expanding its international schedule in September with new nonstop service three days a week between Chicago O'Hare and Tel Aviv's Ben Gurion International Airport. United also announced it is reinstating service between Chicago and Hong Kong as well as between Los Angeles and Sydney.

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