Paranormal experience at a historic penitentiary - United Hub
Employee Travel Blog

Paranormal experience at a historic penitentiary

By The Hub team, October 27, 2017

Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.

By Human Resources Manager Laurie Ledonne

October is the season for pop-up haunted houses and theme parks decked out in ghoulish decorations. My teens can't resist them and flock to find the scariest ones. A mom-daughter weekend trip to Philadelphia for cheesesteaks and some Founding Fathers' history actually ended with the highlight of finding a "real" haunted house/ghost tour -- or in this case a prison -- Eastern State Penitentiary.

Built in the early 1800s, designed to inspire true regret and penitence in prisoners, thereby coining the term "penitentiary," Eastern State was once the most famous and expensive prison ever built. Developed by the Prison Reform Committee, which included Ben Franklin, it was to be a groundbreaking vaulted ceiling/skylight design and rehabilitation concept of total prisoner isolation. In actuality, this idea of complete isolation 24 hours a day most likely led to most prisoners becoming clinically insane. Walking through on our own, with actor Steve Buscemi narrating the audio tour, was unnerving and spooky.

Hallway in Eastern State Penitentiary

Within the gothic castle walls and ancient guard towers with gargoyles, long stretches of cellblock spokes feed into a central stone chamber, much like a giant wheel. Each prisoner was kept in total isolation, never seeing another person, and upon arrival taken to his cell with a hood over his head so that disorientation was complete. The one hour daily exercise was allowed in a tiny, connecting individual courtyard, accessible from the cell by a small crawlspace door. Guards even wore socks on their shoes to muffle walking sounds to keep the prison in complete silence. Originally, no doors existed to the cells from the main cellblock hallways -- only a food pass slot. Prisoners entered their 6 x 6 foot isolation chamber through the courtyard. Entrance from the hallway was a later modification in the 1920s.

Emergency department in the Eastern State Penitentiary

Today, it's a creepy, castle-like ruin, with long corridors of opened eerie cells and half-crumbling walls, warped bed frames and broken furniture that looks like a movie set for a horror film. Eastern State is known for notable inmates, including Al Capone and bank robber "Slick Willie" Sutton, who, according to urban legend, when asked why he robs banks, replied, "Because that's where the money is." We walked down the crumbling, damp corridors and into the stark cells. Some rooms, such as the shower area, were so disturbing, my daughter refused to do more than peek her head in. Down a narrow, "duck your head" basement stairway, the punishment "hole" cells are situated with barely enough room to stand up straight amongst the water pipes and conduit lines. That felt like a scene out of "Shawshank Redemption!" The only comic relief of the tour was the mention of a sensational 1930s newspaper article where a dog, a black labrador named Pep, was sent to Eastern prison for killing the governor's cat. In actuality, Pep was most likely brought to the prison as an early-prototype therapy dog, but giving him an inmate number and mug shot probably sold more newspapers at the time.

Main hallway of cells in the penitentiary

Walking the corridors and grounds was enough to give us the chills, but for people who still want a little more excitement, the historical society runs its own haunted house on the prison grounds, with the proceeds supporting the property maintenance as a landmark tourist destination. We saw the costumed zombie guards as we were leaving, and I was glad we didn't opt for the nighttime admission. Since the prison was open from the early 1830s until 1971, there is a long history of ghost stories and encounters. Eastern has been featured on a lot of different shows, including "Ghost Adventures," "Ghost Hunters" and "Most Haunted Live." We didn't see any signs of the supposed ghost shadows from Cellblock 6 or hear the reported cackling in Cellblock 12, but walking around the desolate prison on a gloomy overcast day felt enough like a paranormal experience for us.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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