every-action-counts - United Hub

Every Action Counts


Celebrating our commitment to our communities

From promoting inclusion and inspiring future leaders to helping communities in need and protecting the environment, Every Action Counts is our pledge to put our people and planes to work for the greater good.


Breaking down barriers and promoting inclusion

We strive to create a workplace where acceptance and appreciation of everyone is the norm. We’re invested in inclusivity and treating customers and each other with respect and care.

  1. Special Olympics International

    Special Olympics provides year-round sports training and athletic competition in a variety of Olympic-type sports for children and adults with intellectual disabilities.

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  2. Fisher House Foundation

    Fisher House Foundation builds comfort homes where military and veteran families can stay for free when their loved one is being treated at a VA or DOD medical center.

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  3. USO

    The United Service Organization (USO) strengthens America’s military service members by keeping them connected to family, home and country throughout their service to the nation.

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Inspiring the next generation of leaders

We're committed to the success of future generations. By investing in programs that encourage the next generation of leaders in fields like aviation, we're making sure our business and the communities we serve will be successful for years to come.

  1. Air Camp, Inc

    Air Camp inspires students, teachers and educational leaders across all grade levels to learn more about science, technology, engineering and mathematics (STEM) through hands-on aviation and aerospace experiences.

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  2. Smithsonian National Air and Space Museum

    The Smithsonian National Air and Space Museum collects, preserves, and studies the science of aviation, spaceflight and the universe.

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  3. Global Glimpse

    Global Glimpse is a nonprofit that provides powerful travel opportunities to U.S. high school students from diverse backgrounds. Students gain greater empathy, agency and global perspective through an international experience focused on service-learning, cultural immersion and leadership development.

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Lifting up communities in crisis after disaster

As an airline, we’re able to respond to disasters and crisis needs in unique ways that many others can’t by delivering much-needed relief supplies and volunteers to impacted areas.

  1. Airlink

    Airlink is a rapid-response humanitarian relief organization that connects airlines and pre-qualified nonprofits to help communities in crisis.

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  2. American Red Cross

    The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief and disaster preparedness education.

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  3. Rise Against Hunger

    Rise Against Hunger is an international hunger relief organization that distributes food and life-changing aid to the world’s most vulnerable, mobilizing the necessary resources to end hunger by 2030.

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Flying toward a more sustainable future

Innovation and sustainability are twin engines that drive our progress in seeking to become the most environmentally conscious airline in the world.

  1. Conservation International

    Building upon a strong foundation of science, partnership and field demonstration, Conservation International empowers societies to responsibly and sustainably care for nature, our global biodiversity, for the well-being of humanity.

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  2. Clean the World

    Clean the World recycles the unused portions of our amenity kits and repurpose these items to build new hygiene kits.

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  3. Good360

    Good360 transforms lives by helping socially responsible companies do good by distributing highly needed product donations to people facing challenging life circumstances – all through their global network of vetted nonprofit partners.

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United’s Eco-Skies program is our commitment to protecting the environment and ensuring the actions we take help shape a more sustainable future.

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Miles on a Mission

Miles on a Mission is United’s home for customers to do good with their miles. Donate your miles to our partner charities and unique campaigns created by charities to raise miles for special causes.

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Global impact

Our mission and shared purpose at United is connecting people, uniting the world — something we do every day as we connect people to the moments that matter most.

We also have the privilege of nurturing nonprofit partnerships that allow us to impact global communities. Our partnerships fall into three categories:

  1. Cornerstone partners

    These are the key partnerships highlighted above that drive our corporate social impact strategies.

  2. Cultural institutionsand regional partners

    These are the landmark arts, educational and regional organizations that we support in our hub cities.

  3. Critical need grants

    These are four-year investments made in our hub cities that address specific needs within those communities.


By the numbers

  • 65K HOURS

    time employees spent volunteering in 2018

  • $1.6M

    value of volunteer hours served in 2018*

  • 1,000+ STUDENTS

    flown every summer with Global Glimpse

  • 50K POUNDS

    of annual waste kept from landfills with amenity kit recycling

  • 8,170+ HOURS

    time employees spent volunteering with Special Olympics since 2017

  • 1M+ MEALS

    served with Rise Against Hunger since 2017

*$25.43/hr; site reference:https://independentsector.org/value-of-volunteer-time-2018/



  • Corporate social responsibility

    We’re committed to building a sustainable future and believe that our actions play an important role in ensuring that we operate an environmentally and socially responsible business.

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  • Supplier diversity

    We’re cultivating a diverse supplier portfolio that’s representative of the communities where we live, work and fly.

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  • News

    1. United Airlines Reaches 1 Million Meals Packed for Charity | Travel Pulse

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    2. Biofuel, beeswax wraps and recyclable coffee cups: United debuts 'eco-friendly flight' | USA Today

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  • Stories

    1. Expanding our commitment to powering more flights with biofuel

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    2. United customers can help us clean the world

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    3. In the spotlight: Our partnership with Global Glimpse

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    4. Employees team up with California State Parks Foundations for Earth Day Restoration and Cleanup

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    5. United announces $8 million to boost eight hub communities

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  • Videos

    1. Eco-Skies – Repurposing amenity kits 2018

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    2. Global Glimpse takes flight to the Dominican Republic

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    3. Fisher House dedicated to veterans

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