Tale of two cities: Lisbon and Porto - United Hub

Tale of two cities: Lisbon and Porto

By The Hub team, February 06, 2018

The story of Portugal is a tale of two cities — the bustling capital and the northern jewel. Lisbon and Porto are two of Europe’s most historic, romantic and often overlooked destinations. Smaller and more easily explored on foot than many of their European counterparts, both are essential stops on any itinerary. And given they are just a 50-minute flight apart, visiting both in a single vacation is not only possible, but highly recommended. To make the most out of your trip, here are the bare essentials to see and do in both cities. 

 

Lisbon

A city built on seven mighty hills, Lisbon looks down on the River Tagus and combines rambling cobbled streets with ancient ruins and some of Europe’s most striking architecture. Add in an ever-growing number of restaurants, cafés and bars, you’ll quickly realize that a couple of days in the Portuguese capital won’t ever be enough. But here’s what we’d suggest.

What to see

Head over to Baixa Pombalina, known simply as Baixa, the city’s historic heart, and commercial center. Here, the bustling, pedestrian-friendly streets are home to an endless array of cafés, restaurants, souvenir stores and museums. Notably, in a city of hills, this area is remarkably flat.

 

 

 

While you’re in Baixa, seek out Livraria Bertrand, the oldest continuously running bookshop in the world. Baixa is also home to the Elevador de Santa Justa, a wrought-iron elevator lift that has been transporting visitors from Baixa to the Largo do Carmo and the ruins of the Carmo church for more than a century.

A rail vehicle better known as a tram is an integral part of Lisbon life as is the historic yellow Remodelado carrying passengers up and down the city. The most scenic route of all is the E28, crossing the Alfama district and taking in many Lisbon landmarks on its 40-minute route, including Sé Cathedral — the city’s oldest church. 


 

 

The imposing Castelo de São Jorge is perched on the highest hill in Alfama, but worth the effort it takes to reach it. The castle is open to visitors, and its views over the city and the River Tagus will soon be filling your phone. Known as the city’s most ancient district, Alfama is also home to many of Lisbon’s best souvenir shops and myriad tiny streets lined with bars and restaurants. In the most traditional of them, you’ll hear and experience Fado, Portugal's soulful national soundtrack that is known as ‘Lisbon’s song’.

Next, visit the National Ancient Art Museum, located in Rua das Janelas Verdes. It’s hard to know which is more impressive: the vast collection of artworks considered ‘national treasures’, or the magnificent gardens and restaurant overlooking the River Tagus.

What to eat & drink

Food and drink to suit every taste and budget are easily found in a city filled with cafés, bars and restaurants. One of the best neighborhoods to explore is Barrio Alto, sleepy by day but alive as night falls. However, to sample Lisbon’s specialties, head to a pastelerias and order the ubiquitous pastel de nata (custard tart). The Manteigaria Fabrica de Pasteis de Nata in Baixa-Chiado serves one of the very best.

 

 

 

If that somehow doesn’t appeal, visit the Padaria Portuguesa chain dotted throughout the city for coffee and the moist coconut-covered Pão de Deus (God’s bread). One of Lisbon’s most beloved drinks is ginjinha, a sweet cherry liqueur that originated in the city. The Ginjinha Espinheira is one of the city’s most historic ginja bars, but by no means the only one.

 

 

 

Porto

Portugal’s second city is one of Europe’s oldest, a hillside agglomeration overlooking the River Douro. Famed for its river and its port wine, the city is a maze of steep and narrow cobbled streets, picture-perfect plazas, grand cathedrals and churches. Smaller and even more manageable than Lisbon, your time here will pass in the blink of an eye. To make the most of your first visit, prioritize the following…

What to see

Porto’s most artistic neighborhood is Rua Miguel Bombarda, home to a growing collection of galleries, bookstores, boutiques and cafés. One of the neighborhood’s prized gems and most visited bookstores in the world is Livraria Lello which is more like a grand library and was also an influence on J.K. Rowling, who wrote the first few chapters of Harry Potter and the Sorcerer’s Stone here, at the time when she lived in the city. 

 

 

Next, make sure to add climbing the 255 steps up Torre de Clérigos (Clérigos Tower) to your to do list – it’s one of the city’s most important monuments and offers some of the best panoramic views of the city. Serralves Museum of Contemporary Art is also well worth visiting. It’s home to around 4,000 works from the late 20th and 21st century, plus it’s blessed with one of the city’s most serene gardens.

The twin-towered cathedral, Sé do Porto is a Porto landmark, unmissable in every sense. Free to enter, you can pay $3.75 to enter the atmospheric 14th-century cloisters, which is money well spent. Enjoy the tranquil Jardins do Palácio de Cristal for picture-perfect views of Vila Nova de Gaia neighborhood and the Douro River. 

From the city center, jump aboard Tram 1 for a rickety ride down to the seafront in Foz do Douro in minutes. From there, take a boat tour on the Douro to see the city from a new angle –the Rabelo flatboats you ride on were once used to transport barrels of Porto wine and are now a symbol of the city. 

 

 

The multi-level bridge stretches from Porto’s Ribeira section across the Douro to Vila Nova de Gaia. As confirmed by the ever-present tourist crowds, climbing the bridge to photograph the city is an essential stop. As you’re heading across the river, drop in on Caves Ferreira, one of the oldest Port wine cellars in the city. Drink in the history with a glass of the city’s signature drink.

What to eat & drink

Porto is a food lover’s paradise with everything your taste buds desire. From food stalls to Michelin-starred restaurants, much of it with a strong emphasis on seafood. Avoid the overpriced cafés on the riverbank in Ribeira as far better value lies elsewhere. Local specialties you have to sample include, a multi-layered meat sandwich smothered in cheese and hot tomato sauce (try it at Café Santiago). 

 

 

You may also want to try the Bolinhos de bacalhau (codfish potato fritters) at Cozinha da Amélia. And to really get to know the local flavors, seek out Tripas a Moda do Porto at Líder. This thick stew of tripe, sausage, white beans and spices is said to symbolize the famed generosity of the city. 

Whatever you eat, make sure to wash it down with a glass or two of port wine, for which the city is famous for — Espaço Porto Cruz is just one of many wine cellars well worth the visit.

If you go

United Airlines flies year-round to Lisbon from Newark International Airport and seasonally from Washington Dulles Airport beginning April 2018. We also will begin flying seasonally to Porto beginning May 2018 from Newark. For full details and to book, visit United.com or use the United app. Direct flights between the two cities are available through our Star Alliances partners with flight time approximately 50 minutes. 

Shaping an inclusive future with Special Olympics

By The Hub team, July 24, 2020

If your travels have taken you through Chicago O'Hare International Airport anytime since October 2019, you may have had a friendly, caring and jovial exchange with Daniel Smrokowski. Daniel is one of four Service Ambassadors thanks to our ongoing partnership with Special Olympics. This inaugural ambassador program aims to provide Special Olympic athletes employment opportunities within our operation, affording them a unique and meaningful career.

Since 2018, our partnership with Special Olympics has become one of United's most cherished relationships, going beyond the events we take part in and volunteer with. While the plane pull competitions, polar plunges, duck derbies and Special Olympics World Games and other events around the world are a big part of our involvement, the heart of this partnership lies with the athletes and individuals supported by Special Olympics. To advocate for their inclusion in every setting is one of our biggest honors, and we take great pride in the role we play in the organization's inclusion revolution.

Aiding in the success of Special Olympics' mission to create continuing opportunities for individuals with intellectual disabilities, throughout the two-year partnership, United has volunteered over 10,500 hours and donated over $1.2 million in travel to the organization. The impact of this partnership is felt at every level, both at Special Olympics and within our own ranks.

"The Inclusion Revolution campaign, led by our athletes, aims to end discrimination against people with intellectual disabilities. United Airlines has joined in our fight for inclusion, empowering our athletes with the skills needed to succeed and opportunities to contribute their abilities as leaders," said Special Olympics International Chairman Tim Shriver. "United Airlines believes that people with intellectual disabilities should be perceived as they really are: independent, world-class athletes, students, employees, neighbors, travelers, and leaders who contribute to make this world a better place."

Our Service Ambassador program is just one of the many ways Special Olympics has impacted not only our employees, but also our customers. "I see every day how our Service Ambassadors connect with our customers the moment they walk into the airport lobby," said Senior Customer Service Supervisor Steve Suchorabski. "They provide a warm, welcoming smile ad assist in any way they can. To see these young adults hold positions that a society once told them they couldn't is truly the most heartwarming part of my job," Steve continued.

"The opportunity to be a part of the United family means everything to me," Daniel said. "I feel so much pride showing up to work in a Special Olympics/United co-branded uniform, working among such a loving and supportive community. The relationship between these two organizations is truly helping to shape my future while letting me use my gifts of communicating and helping others. Hopefully, I can spend my entire career at United," Daniel added.

In honor of Special Olympics' Global Week of Inclusion in July, we're asking our employees, customers and partners to sign a pledge to #ChooseToInclude at jointherevolution.org/pledge.

And be sure to check out Daniel's podcast The Special Chronicles.

United works with partners to send food to USDA food bank

By The Hub team, July 23, 2020

In collaboration with food-logistics company Commodity Forwarders Inc. (CFI), United moved nearly 190,000 pounds of fresh produce to Guam for the U.S. Department of Agriculture's Coronavirus Farm Assistance Program. This new program was created to provide critical support to consumers impacted by the COVID-19 global pandemic.

A variety of fresh fruits were transported from Los Angeles (LAX) to Guam (GUM) on United's newly introduced, non-stop cargo-only flight – a route added to meet cargo demand during the COVID-19 crisis. The fresh food was repacked in 10-pound cases in Los Angeles, prepared for departure at CFI's LAX location, and flown to GUM by the United team. Through this beneficial partnership between United and CFI, the perishable goods were kept cool during every step of the process and distributed as part of the food bank program in Guam.

"Everyone on our team has worked relentlessly during the pandemic to get critical goods to where they are needed most. Establishing a comprehensive network of cargo-only flights have allowed us to keep the supply chain moving even while passenger flight capacity has been reduced," said Regional Senior Manager of Cargo Sales, Marco Vezjak. "Knowing that we are able to help during these difficult times – in this case the Guam community – is our biggest reward and greatest motivation to keep moving forward."

United is proud to play a role in maintaining the global food supply chain and helping people access the supplies they need. Since March 19, United has operated over 4,000 cargo-only flights, moving over 130 million pounds of cargo.

Jessica Kimbrough named Chief Diversity, Equity and Inclusion Officer

By The Hub team, July 10, 2020

Jessica Kimbrough, currently Labor Relations and Legal Strategy Managing Director, will take on the new role of Chief Diversity, Equity and Inclusion Officer Managing Director.

Jessica assumes this new and expanded position to focus on global inclusion and equity as part of our enhanced commitment to ensure best practices across the business to strengthen our culture.

In this role, Jessica will be responsible for helping United redefine our efforts on diversity, equity and inclusion – ensuring that our programs and approach are strategic, integrated and outcome-oriented, while we continue to build a culture that reflects our core values. She will report to Human Resources and Labor Relations EVP Kate Gebo.

"Jessica's appointment to this role is another critical step our executive team is taking to ensure diversity, equity and inclusion remains a top priority at United," said CEO Scott Kirby. "Given her drive, experience and commitment to champion collaboration and allyship among our employee business resource groups, she is uniquely qualified to take on this position and I look forward to working closely with her."

As Labor Relations and Legal Strategy Managing Director, Jessica worked closely with senior management to create and maintain positive labor relations among our unionized workforce, providing counsel on labor litigation, negotiations, contract administration, organizing issues and managing attorneys who represent United in labor relations. Previously, she served as Labor and Employment Counsel in our legal department.

Jessica has a passion for creating a pipeline of diverse lawyers and leaders, and was honored as one of Chicago Defender's "Women of Excellence" for excellence in her career and civic engagement in 2017. She currently serves as President of uIMPACT, our women's employee business resource group.

Jessica's new role is effective immediately.

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