The Best Hidden Airport Oases - United Hub
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The best hidden airport oases

By Benét J. Wilson, December 05, 2016

Travel can feel like a relaxing escape, especially when there are places in terminals across the country where travelers can get far away from the maddening crowd. Below are seven oases for you to consider on your next trip, whether you're traveling for business or leisure.

Newark Liberty International Airport

The airport's Terminal C is in the middle of a $120 million upgrade of its food/beverage and retail concessions that is expected to be completed by the end of this year. One of the jewels of this upgrade is Saison, a French bistro created by Michelin-starred restaurant chef Alain Ducasse. Located near Gates C120–139, the restaurant serves French classics including steak frites, croquet-monsieur, duck confit and niçoise salad, along with assorted cheese platters and an amazing selection of Belgian beers. Grab a seat in the back of the restaurant where you'll find a quiet environment with expansive views of Newark's runways.

Munich Airport

A hub for United ® Star Alliance™ partner Lufthansa, Munich's airport boats a 9,000 square-foot terrace offering wonderful views of the airport's eastern apron, its two runways and the Terminal 2 satellite. Located on Level 7 of Terminal 2, travelers can access the terrace through a glass tunnel from Level 5. The terrace comes equipped with telescopes for those who want to get a close-up view of the airport, and if you're hungry, the Cloud 7 restaurant sells soups, sandwiches and snacks. The terrace is open every day from 8 a.m. to 10 p.m.

San Francisco International Airport

The San Francisco International Airport was the first in the world to open a yoga room — the brainchild of former airport director John Martin who practiced yoga for more than 20 years. The first room, located in Terminal 2 near Boarding Area 2, opened in 2012. The airport's second location is near Gate 69 in Terminal 3. Both rooms are painted in a calming blue hue and feature a floating wall with low light levels that are a welcome escape from the brightness of the terminal. Mats are available and no cell phones or shoes are allowed in the room.

United Club at London Heathrow Airport

Those who stop in at the United Club SM at Heathrow Airport will experience the ultimate oasis. Located in Terminal 2 opposite Gate B46, the club is home to both the Global First and United Club lounges. Both lounges have plenty of comfortable chairs and seating areas to help you relax before a flight. There are also spaces to grab a meal, appetizers or snacks. And many of those spaces have tables with pop-up power outlets with plugs and USB ports. The lounge also features a bar with a large picture window that offers great views of Heathrow's tarmacs.

Vancouver International Airport

The Fairmont Vancouver Airport Hotel, located above the U.S. departures terminal, offers rooms at day rates for passengers who need to get away. Soundproof rooms can be booked for four- to eight-hour increments from 8 a.m. to 8 p.m. The day rate includes access to the hotel health club, pool and the Absolute Spa, which offers more than 130 services. Travelers can also indulge in the Fairmont's famous afternoon tea at the Globe@YVR restaurant.

Washington Dulles International Airport

For those who may need a place for prayer or quiet reflection, the Dulles International Chapel — open 24 hours a day, seven days a week — is just the fix. Located in Concourse A across from Gate 32, the chapel offers Catholic mass, Protestant worship, along with Christian, Jewish and Muslim prayer services. Travelers can also take advantage of pastoral guidance in case of emergencies or conflict.

Los Angeles International Airport

The 18,000-square-foot Star Alliance Lounge is located on Level 6 of the Great Hall in the Tom Bradley International Terminal. While it possesses all the amenities one would expect in a premium lounge, the star of the show here is an amazing open-air terrace that offers travelers sweeping views of the airport's northern runways and the Hollywood Hills. Enjoy seating areas with shade, cocktails and snacks, and fire pits for chilly evenings.


If you go

Visit united.comor use the United app to plan your trip to these exhilarating aviation-themed destinations.

Shaping an inclusive future with Special Olympics

By The Hub team, July 24, 2020

If your travels have taken you through Chicago O'Hare International Airport anytime since October 2019, you may have had a friendly, caring and jovial exchange with Daniel Smrokowski. Daniel is one of four Service Ambassadors thanks to our ongoing partnership with Special Olympics. This inaugural ambassador program aims to provide Special Olympic athletes employment opportunities within our operation, affording them a unique and meaningful career.

Since 2018, our partnership with Special Olympics has become one of United's most cherished relationships, going beyond the events we take part in and volunteer with. While the plane pull competitions, polar plunges, duck derbies and Special Olympics World Games and other events around the world are a big part of our involvement, the heart of this partnership lies with the athletes and individuals supported by Special Olympics. To advocate for their inclusion in every setting is one of our biggest honors, and we take great pride in the role we play in the organization's inclusion revolution.

Aiding in the success of Special Olympics' mission to create continuing opportunities for individuals with intellectual disabilities, throughout the two-year partnership, United has volunteered over 10,500 hours and donated over $1.2 million in travel to the organization. The impact of this partnership is felt at every level, both at Special Olympics and within our own ranks.

"The Inclusion Revolution campaign, led by our athletes, aims to end discrimination against people with intellectual disabilities. United Airlines has joined in our fight for inclusion, empowering our athletes with the skills needed to succeed and opportunities to contribute their abilities as leaders," said Special Olympics International Chairman Tim Shriver. "United Airlines believes that people with intellectual disabilities should be perceived as they really are: independent, world-class athletes, students, employees, neighbors, travelers, and leaders who contribute to make this world a better place."

Our Service Ambassador program is just one of the many ways Special Olympics has impacted not only our employees, but also our customers. "I see every day how our Service Ambassadors connect with our customers the moment they walk into the airport lobby," said Senior Customer Service Supervisor Steve Suchorabski. "They provide a warm, welcoming smile ad assist in any way they can. To see these young adults hold positions that a society once told them they couldn't is truly the most heartwarming part of my job," Steve continued.

"The opportunity to be a part of the United family means everything to me," Daniel said. "I feel so much pride showing up to work in a Special Olympics/United co-branded uniform, working among such a loving and supportive community. The relationship between these two organizations is truly helping to shape my future while letting me use my gifts of communicating and helping others. Hopefully, I can spend my entire career at United," Daniel added.

In honor of Special Olympics' Global Week of Inclusion in July, we're asking our employees, customers and partners to sign a pledge to #ChooseToInclude at jointherevolution.org/pledge.

And be sure to check out Daniel's podcast The Special Chronicles.

United works with partners to send food to USDA food bank

By The Hub team, July 23, 2020

In collaboration with food-logistics company Commodity Forwarders Inc. (CFI), United moved nearly 190,000 pounds of fresh produce to Guam for the U.S. Department of Agriculture's Coronavirus Farm Assistance Program. This new program was created to provide critical support to consumers impacted by the COVID-19 global pandemic.

A variety of fresh fruits were transported from Los Angeles (LAX) to Guam (GUM) on United's newly introduced, non-stop cargo-only flight – a route added to meet cargo demand during the COVID-19 crisis. The fresh food was repacked in 10-pound cases in Los Angeles, prepared for departure at CFI's LAX location, and flown to GUM by the United team. Through this beneficial partnership between United and CFI, the perishable goods were kept cool during every step of the process and distributed as part of the food bank program in Guam.

"Everyone on our team has worked relentlessly during the pandemic to get critical goods to where they are needed most. Establishing a comprehensive network of cargo-only flights have allowed us to keep the supply chain moving even while passenger flight capacity has been reduced," said Regional Senior Manager of Cargo Sales, Marco Vezjak. "Knowing that we are able to help during these difficult times – in this case the Guam community – is our biggest reward and greatest motivation to keep moving forward."

United is proud to play a role in maintaining the global food supply chain and helping people access the supplies they need. Since March 19, United has operated over 4,000 cargo-only flights, moving over 130 million pounds of cargo.

Jessica Kimbrough named Chief Diversity, Equity and Inclusion Officer

By The Hub team, July 10, 2020

Jessica Kimbrough, currently Labor Relations and Legal Strategy Managing Director, will take on the new role of Chief Diversity, Equity and Inclusion Officer Managing Director.

Jessica assumes this new and expanded position to focus on global inclusion and equity as part of our enhanced commitment to ensure best practices across the business to strengthen our culture.

In this role, Jessica will be responsible for helping United redefine our efforts on diversity, equity and inclusion – ensuring that our programs and approach are strategic, integrated and outcome-oriented, while we continue to build a culture that reflects our core values. She will report to Human Resources and Labor Relations EVP Kate Gebo.

"Jessica's appointment to this role is another critical step our executive team is taking to ensure diversity, equity and inclusion remains a top priority at United," said CEO Scott Kirby. "Given her drive, experience and commitment to champion collaboration and allyship among our employee business resource groups, she is uniquely qualified to take on this position and I look forward to working closely with her."

As Labor Relations and Legal Strategy Managing Director, Jessica worked closely with senior management to create and maintain positive labor relations among our unionized workforce, providing counsel on labor litigation, negotiations, contract administration, organizing issues and managing attorneys who represent United in labor relations. Previously, she served as Labor and Employment Counsel in our legal department.

Jessica has a passion for creating a pipeline of diverse lawyers and leaders, and was honored as one of Chicago Defender's "Women of Excellence" for excellence in her career and civic engagement in 2017. She currently serves as President of uIMPACT, our women's employee business resource group.

Jessica's new role is effective immediately.

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