The Best Hidden Airport Oases - United Hub
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The best hidden airport oases

By Benét J. Wilson, December 05, 2016

Travel can feel like a relaxing escape, especially when there are places in terminals across the country where travelers can get far away from the maddening crowd. Below are seven oases for you to consider on your next trip, whether you're traveling for business or leisure.

Newark Liberty International Airport

The airport's Terminal C is in the middle of a $120 million upgrade of its food/beverage and retail concessions that is expected to be completed by the end of this year. One of the jewels of this upgrade is Saison, a French bistro created by Michelin-starred restaurant chef Alain Ducasse. Located near Gates C120–139, the restaurant serves French classics including steak frites, croquet-monsieur, duck confit and niçoise salad, along with assorted cheese platters and an amazing selection of Belgian beers. Grab a seat in the back of the restaurant where you'll find a quiet environment with expansive views of Newark's runways.

Munich Airport

A hub for United ® Star Alliance™ partner Lufthansa, Munich's airport boats a 9,000 square-foot terrace offering wonderful views of the airport's eastern apron, its two runways and the Terminal 2 satellite. Located on Level 7 of Terminal 2, travelers can access the terrace through a glass tunnel from Level 5. The terrace comes equipped with telescopes for those who want to get a close-up view of the airport, and if you're hungry, the Cloud 7 restaurant sells soups, sandwiches and snacks. The terrace is open every day from 8 a.m. to 10 p.m.

San Francisco International Airport

The San Francisco International Airport was the first in the world to open a yoga room — the brainchild of former airport director John Martin who practiced yoga for more than 20 years. The first room, located in Terminal 2 near Boarding Area 2, opened in 2012. The airport's second location is near Gate 69 in Terminal 3. Both rooms are painted in a calming blue hue and feature a floating wall with low light levels that are a welcome escape from the brightness of the terminal. Mats are available and no cell phones or shoes are allowed in the room.

United Club at London Heathrow Airport

Those who stop in at the United Club SM at Heathrow Airport will experience the ultimate oasis. Located in Terminal 2 opposite Gate B46, the club is home to both the Global First and United Club lounges. Both lounges have plenty of comfortable chairs and seating areas to help you relax before a flight. There are also spaces to grab a meal, appetizers or snacks. And many of those spaces have tables with pop-up power outlets with plugs and USB ports. The lounge also features a bar with a large picture window that offers great views of Heathrow's tarmacs.

Vancouver International Airport

The Fairmont Vancouver Airport Hotel, located above the U.S. departures terminal, offers rooms at day rates for passengers who need to get away. Soundproof rooms can be booked for four- to eight-hour increments from 8 a.m. to 8 p.m. The day rate includes access to the hotel health club, pool and the Absolute Spa, which offers more than 130 services. Travelers can also indulge in the Fairmont's famous afternoon tea at the Globe@YVR restaurant.

Washington Dulles International Airport

For those who may need a place for prayer or quiet reflection, the Dulles International Chapel — open 24 hours a day, seven days a week — is just the fix. Located in Concourse A across from Gate 32, the chapel offers Catholic mass, Protestant worship, along with Christian, Jewish and Muslim prayer services. Travelers can also take advantage of pastoral guidance in case of emergencies or conflict.

Los Angeles International Airport

The 18,000-square-foot Star Alliance Lounge is located on Level 6 of the Great Hall in the Tom Bradley International Terminal. While it possesses all the amenities one would expect in a premium lounge, the star of the show here is an amazing open-air terrace that offers travelers sweeping views of the airport's northern runways and the Hollywood Hills. Enjoy seating areas with shade, cocktails and snacks, and fire pits for chilly evenings.


If you go

Visit united.comor use the United app to plan your trip to these exhilarating aviation-themed destinations.

United's regional presidents join respective Governor's COVID-19 task force

By Ryan Wilks, May 21, 2020

As a member in the tourism, travel and transportation industries, United offers a unique perspective into the economic and operational effects rippling across the U.S. To advocate United's efforts, and in anticipation of a bright future, New York/New Jersey President Jill Kaplan and California President Janet Lamkin have both been named to their states' respective governor's COVID-19 response task force committees.

Making every step of the travel journey safer for you

By United Airlines, May 20, 2020
United Clean Plus | Clorox

We remain passionate about connecting the world safely

United CleanPlus SM is our commitment to putting health and safety at the forefront of your journey, with the goal of delivering an industry-leading standard of cleanliness. We're teaming up with Clorox to redefine our cleaning and disinfection procedures, and over the coming months, we'll roll out Clorox products across our U.S. airports, starting in select locations, to help support a healthy and safe environment throughout your travel experience.

At the airport

  • At check-in:

  • 1
    Implementing temperature checks for employees and flight attendants working at hub airports
  • 2
    Installing sneeze guards at check-in and gate podiums
  • 3
    Encouraging use of the United app for contactless travel assistance and more
  • 4
    Promoting social distancing with floor decals to help customers stand 6 feet apart
  • 5
    Introducing touchless check-in for customers with bags
  • At the gate:

  • 6
    Disinfecting high-touch areas such as door handles, handrails, elevator buttons, telephones and computers
  • 7
    Providing hand sanitizer and
    disinfectant wipes
  • 8
    Allowing customers to self-scan boarding passes
  • 9
    Boarding fewer customers at a time and, after pre-boarding, boarding from the back of the plane to the front to promote social distancing

On our aircraft

  • 1
    Providing individual hand sanitizer wipes for customers
  • 2
    Requiring all customers and employees to wear a face covering and providing disposable face coverings for customers who need them
  • 3
    Temporarily removing onboard items like pillows, blankets and inflight magazines
  • 4
    Disinfecting high-touch areas, like tray tables and armrests, before boarding
  • 5
    Reducing contact between flight attendants and customers during snack and beverage service
  • 6
    Ensuring aircraft cleaning standards meet or exceed CDC guidelines
  • 7
    Applying social distancing to seating procedures when possible, including:
    • Limiting middle seat selection
    • Moving customers seated closely together
    • De-planing in groups of five rows at a time to reduce crowding
  • 8
    Using electrostatic spraying to disinfect aircraft, to be completed on all flights by mid-June
  • 9
    Using state-of-the-art, hospital-grade, high-efficiency (HEPA) filters to circulate air and remove up to 99.7% of airborne particles

Cleveland Clinic We're working closely with the experts at Cleveland Clinic to advise us on enhancing our cleaning and disinfection protocols for the safety of our employees and customers. Visit Cleveland Clinic's website to learn more about COVID-19.

A message from Scott Kirby, United’s new CEO

By The Hub team, May 20, 2020


Hello. I'm Scott Kirby, the new CEO of United Airlines. I'm a proud Air Force Academy graduate and have spent my entire career in and around aviation, including the last four years as President of United.

While I had planned for my first communication with you to be about the meaningful investments we were making to the travel experience and our continued growth across the U.S. and expansion to exciting new destinations around the world, today, the situation rendered to us by the COVID-19 pandemic leads me to a different type of message.

First, I graciously and humbly thank you for your business. Now, more than ever, our customers' loyalty is so deeply appreciated by every member of the United family.

As essential workers, the men and women of our airline have been hard at work over the past two months to transport vital medical supplies and critical goods to places that need them most, to provide free travel to healthcare professionals and to help thousands of individuals repatriate to their home countries.

Safety has always been our top priority, and right now in the midst of an unprecedented crisis, it's our singular customer focus. We recognize that COVID-19 has brought cleanliness and hygiene standards to the front of your mind when making travel decisions. We're not leaving a single stone unturned in our pursuit to protect our customers and employees.

We are installing plexiglass in lobby and gate areas, we're using the same equipment used to clean hospitals to disinfect the interiors of our aircraft, all crew and customers on board are required to wear face mask coverings and we're taking the temperature of our employees before they start work.

But at United, we're not stopping there. We're teaming up with experts from Clorox and the Cleveland Clinic to set a new standard for cleanliness and healthy flying that we are calling United CleanPlus℠.

Clorox is working closely with us to improve how we disinfect common surfaces and provide our customers with amenities that support a healthy and safe environment.

Physicians and scientists at the Cleveland Clinic, will advise us on new technologies and approaches, assist in training development and create a rigorous quality assurance program. And, as scientists learn more about how to fight COVID-19, Cleveland Clinic experts will help us use those discoveries to quickly implement new ways to keep our customers safe.

While we may not know when this pandemic will subside, what we do know is that travel is so deeply woven into the fabric of our global culture. We all desire to visit family, dance at a friend's wedding, hug parents…and see the wonders of this beautiful world. No matter how sharp the picture quality – or how strong the WiFi signal – there's simply no substitute for being there – in person – to collaborate, celebrate, explore. We are confident that travel will return. And when it does, United Airlines will be ready to serve you again in the friendly skies.

Thank you. Be well. And I look forward to seeing you on board.

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