Three Perfect Days: Chengdu - United Hub
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Three Perfect Days: Chengdu

By The Hub team , June 02, 2014

Story by Benjamin Carlson | Photography by Algirdas Bakas | Hemispheres, June 2014

Chengdu has always been known for its easy, some might say lazy, pace of life. Even its nicknames connote a life of leisure: Brocade City, Hibiscus City, Perfect City. Migrants from Beijing and Shanghai quip that the locals don't so much walk as mosey.

Even as an infusion of government investment has caused the city to blossom into an economic powerhouse, drawing Fortune 500 companies deep into the misty mountains of Sichuan, Chengdu has retained its reputation for prizing the finer things in life. People here may work as hard as their brethren in China's frenetic eastern and southern metropolises, but they also make time to while away an afternoon drinking tea, playing mah-jongg or dancing in a park.

Chengdu is best known, however, for its food: the mouth-numbing peppercorns, the blood-red Sichuan hotpot, the streetside “little eats." It's also the kind of place where you can spend the afternoon having your chi retooled at a luxury spa and attend an indie rock show before turning in.

Welcome to the New China.

DAY ONE | Dawn seeps through the shades of your 40th-floor suite at the Ritz-Carlton. Opening them with the push of a button, you gaze out at the city. Below lies Tianfu Square, the heart of the provincial capital. To the north, Chengdu's rambling suburbs vanish into the enveloping fog. You peer through a telescope and see shadowy masses on the horizon, where the basin of Chengdu's valley rises into low hills.

The Ritz-Carlton takes inspiration from Sichuan culture, with a new-money spin. In your room, you sip tea in a calfskin armchair below a three-legged Ding sculpture—an ancient symbol of power and unity. From here, you head for the hotel's sunlit Club Lounge. You'll be plunging headfirst into Chengdu's fiery cuisine today, so you keep breakfast light: muesli, dragon fruit and salmon. Seduced by the lounge's stunning downtown panorama, you linger longer than you intended.

Young monk Long Chen plays ping-pong in Wenshu Temple;Young monk Long Chen plays ping-pong in Wenshu Temple;

Down below, you hail a taxi to take you to Wenshu Monastery, one of Chengdu's most lovingly preserved places of worship. After a short ride past broad Tianfu Square, presided over by a giant Mao statue, you arrive at the Tang dynasty (A.D. 618–907) temple. Alongside day-trippers and worshippers, you pass through a gate into a maze-like garden that takes you to the major shrine, Manjushri bell tower, which is surrounded by bonsai trees and people snapping smartphone pics. You watch a woman in a pink fur jacket bow four times before a dragon-footed urn, the newly blossomed cherry trees ringing with birdsong.

From here, you enter an inner courtyard where two young monks in robes volley a ping-pong ball under the gaze of an elder. When one hits the ball wide, disturbing an adjacent game of badminton, the stern elder leaps up, takes the paddle and begins spiking the ball at his young charge.

Outside, down a dusty alley ringing with the music of a busker playing a Chinese violin, you dart into a noodle shop famous across Chengdu as the place to sample a local specialty: tian shui mian, or sky-water noodles. The name of the eatery, Dongzi Kouzhang Lao'er Liangfen, literally means “Hole Gaping Mouth Second Son's Bean-Starch Noodles." It's a truly local joint, known for the boisterous social quality the Chinese call “hot noise."

You line up behind several old ladies in caps and slacks who squabble over stools at the communal wooden tables. As you place your order, the server behind the counter smiles and says, “Eat slowly!"—an expression that roughly corresponds to “Bon appétit!" You guzzle a bowl of thick-cut noodles in sweet sauce and chili—one of a dozen specialties any taxi driver will rattle off when asked about his favorite local dishes. At 6 yuan ($1) it's a delectable and impossibly cheap treat.

Sky\u2013water noodles at Dongzi Kouzhang Lao'er LiangfenSky–water noodles at Dongzi Kouzhang Lao'er Liangfen

You consider a second helping, but think better of it and head down neighboring Jinma Street for some antiques shopping. Beyond stalls selling old paper money and silver coins, there's a wide lot on which traders have spread blankets littered with Buddhist prayer beads, Maoist posters, marble lions, jade bangles, erotic paintings and abacuses strung together with wire. A vendor quotes you 100 yuan for a vintage magazine and you shake your head no.

Next, you continue down Jinma, passing a traditional Chinese medicine shop where a cat swishes its tail next to baskets of gnarled ginseng roots. Next door, old-timers lounge in creaking bamboo chairs and chew sunflower seeds. You weave around a family's mah-jongg table and hail a cab back to the hotel, where you have a very important appointment to make.

How better to spend an afternoon in China's relaxation capital than by having your yin and yang recalibrated at a luxury spa? For an hour, you enjoy a tea-themed therapeutic massage that claims to do just this. Then you have your scalp kneaded amid the fragrance of burning moxa herbs. By now you are feeling very relaxed, very balanced, and also a bit hungry. So you freshen up, waft through the hotel's marble lobby, then take a 10-minute cab ride south to Yunmen Emerald Conceptual Restaurant.

A panda at the Research Base of Giant Panda BreedingA panda at the Research Base of Giant Panda Breeding

Yunmen is known for serving imaginative cuisine, but it's no slouch in the décor department, either. You pass a magazine rack resembling a lamb and enter a private dining room, where a waiter brings Kobe beef with pulverized black truffle and a dish of salmon-papaya mousse accompanied by bubbling sour cream and dry ice. The food is tasty, but it's the presentation that wows you: a mango sliver arrives at your table in a hollow eggshell.

You end the evening at the Ritz-Carlton's Flair bar. From a perch on the 27th-floor terrace, you nibble seaweed-wrapped crackers and crispy red pepper. Your cocktail arrives: a concoction of chrysanthemum gin and hibiscus syrup garnished with an orchid. In the distance, the Sichuan TV tower—glowing blue, green and indigo in the misty Chengdu night—seems to be sending you a message: bed, bed, bed.

DAY TWO | No visit to Chengdu would be complete without pandas. To catch them, however, you need to rise early. Wakened by a call from your butler (heh), you take a brisk three-minute walk from the hotel to the Uno Mall, where you buy a large cup of joe and a warm blueberry muffin at the new Pacific Coffee—a popular Hong Kong chain reliable for the strength of its brew.

Feeling marginally less comatose, you take a taxi 40 minutes into the northern suburbs, home to some of the cutest animals on the planet. Though cab drivers here, as everywhere, make a habit of moaning about the traffic, Chengdu's expensively assembled infrastructure makes driving a breeze compared to the crushing congestion of cities like Beijing, and you arrive at your destination right on schedule.

Saturday tai chi practice in People's ParkSaturday tai chi practice in People's Park

With 80 percent of the world's 1,500 wild pandas living in Sichuan province's misty bamboo forests, the Chengdu Research Base of Giant Panda Breeding has established itself as one of the leading institutions of its kind. You arrive to the sound of distant peacocks hooting “Hello! Hello!" A woman at the information desk points you down a winding path. “Hurry!" she says, and you're about to discover why.

You come to an enclosure, a grove of arcing bamboo plants containing four pandas, who are just about to dig into breakfast. One tubby little fella sits on his haunches plucking bamboo and quietly munching. A baby panda lolls on a tree branch, seemingly unable to control its limbs. As it squirms, a male visitor shouts, “What are you trying to do?" Another cub rests in the crook of a ficus bough like a furry loaf of bread. “I've never seen them so active!" coos a woman.

Walking on, you enter the red panda enclosure, where the raccoon-size animals roam freely, coming so close to one woman that she scampers away, yelping, “I'm scared!" You crouch down, staying very still as the diminutive but big-clawed creature struts past your leg.

Thoroughly content, you head back to town, where you'll be eating at the century-old lunch spot Chen Mapo Tofu. Taking a seat beneath hanging red lanterns amid a clatter of chopsticks, you order liang mian (cold noodles) and one of Chengdu's signature dishes, mapo tofu. As you order, a nearby local man gives you an approving thumbs-up. The tofu comes to the table sizzling in an iron pot, smelling of spring onions and earthy peppercorns, accompanied by a pile of crushed Sichuan chilis. You order an extra bowl of rice.

A vendor prepares sweet steamed cakesA vendor prepares sweet steamed cakes

Reeling happily from the fire in your belly, you make a beeline for the delightfully boisterous People's Park, where throngs of locals are engaged in various activities: running, stretching, kite flying and even synchronized waltzing. To your right, you marvel at the scene of elderly parents seeking mates for their adult children. Like an analog OkCupid, they hawk sheets of paper advertising the heights, weights, blood types and Zodiac signs of their unmarried sons and daughters.

You stop at the park's Heming Tea House, which has a nice view of a small lake, and order a glass of jasmine blossom tea with rock sugar and dates. On impulse, you wave down one of the numerous roving ear cleaners, who goes to work on your canals with long metal tongs and cotton swabs. As the cleaner probes, you decide this is perhaps an experience you need to endure just once.

It's time to brush up on your local history, which you'll be doing at the Wuhou Shrine—famous for its monuments dating back to the Three Kingdoms period (A.D. 220–280). At the end of a gingko-lined promenade, you are greeted by a statue of a benevolent-looking Liu Bei, an ancient king, and the master strategist Zhuge Liang, who holds a feather fan and has frighteningly long fingernails.

From here, you enter Jinli Ancient Street, a winding, tourist-heavy thoroughfare lined with stalls selling Chengdu snacks (skewered quails and, for real, fried rabbit heads). The aroma of the aptly named stinky tofu drives you down an alleyway crammed with bars and coffee shops. Here, you slip into the popular restaurant Se Xiang Wei Little Eats for that most local of local snacks—dan dan mian, or “street vendor's noodles." You get a bowl of thin springy noodles served with chili, pickled onions and savory ground pork—a favorite across China. Mindful of your next stop, you leave some room.

Zi Fei garden in the afternoonZi Fei garden in the afternoon

Dinnertime brings you to a new wing of the historic Jinjiang Hotel, where the Michelin-starred chef Christophe Dufossé offers haute French cuisine to spice-numbed local palates at Jinyue. Inside, smooth waiters greet you with “Bonsoir" and you settle down to an extraordinary dinner of codfish, creamed pumpkin and pear tart encased in a caramel-colored chocolate shell.

After bidding the waiters “Bonne nuit," you return to the Ritz-Carlton and pause for a post-dinner whiskey at the Lobby Lounge. As a local singer warbles Ella Fitzgerald covers, you look over at the distant hills and imagine, for a moment, that at the top of every one is a sleeping panda. You drink up and head off to the second hotel of your stay, the new Diaoyutai Boutique Hotel, where you too are soon asleep.

DAY THREE | You wake up in a sumptuous suite to a glorious view over Kuanzhai Alley, Chengdu's most beautiful and atmospheric street. Outside is a landscape of clay-tiled roofs and upturned eaves. It looks like a scene from the time of the Qing dynasty, and in a way it is—though heavily renovated, Kuanzhai preserves the atmosphere of the 18th century.

Yesterday's rich, spicy food is still very much with you, so you skip a sit-down breakfast and knock back a chocolate croissant from the in-house bakery. Munching, you pass through the Diaoyutai's courtyard—a fusion of sleek French design and classical Chinese flourishes—and head outside to hail a cab to take you to your first stop of the day, located 30 minutes away in Tianfu New District.

Sichuan opera at Shu Yun Li YuanSichuan opera at Shu Yun Li Yuan

Opened last summer, the New Century Global Center is billed as the largest building in the world. Glistening and curvaceous, it looks as though it should be the largest building on Mars. So large is the mall, in fact, it takes you 15 minutes just to locate an entrance. Eventually you find one and are immediately confronted by a dizzying array of amenities: a skating rink, a water park, an IMAX theater and a faux beach with a 500-foot cinematic sky.

You ride up a 200-foot escalator, arriving at the top in time to see a poodle lifting its leg on one of the mall's artificial palm trees. You cross a plexiglass bridge, upon which a bunch of teens tell each other to “Go on! Fall!" Others cling to the handrail and shuffle their feet across the transparent floor. A macho middle-aged man stamps on the plastic to show off for his friends.

Your senses thoroughly assaulted, you leave the mall and head south for a stroll through the serene Tiexiang Temple Riverfront, a model of attractive urban development that contrasts with the concrete apartment blocks that surround it. On the riverfront, you find A Thousand Plateaus Art Space, the hub of Chengdu's thriving contemporary art scene, where you take in the stunning paintings of Qi Lan, one of which alludes to Cézanne's famous haystack obsession with a flurry of chaotic brushwork.

For lunch, you return to the Diaoyutai, whose KZ Restaurant and Grill has tables in a sunlit courtyard, where you settle down for a meal of excellent sushi. The Filipino chef whips up wasabi two ways—runny and thick—and adds dashes of numbing spice to the tuna roll. Warned in advance to save room, you sample the Sichuan beef and chili loaf, a crispy and pungent bread best eaten with the red chili spread.

A Thousand Plateaus Art SpaceA Thousand Plateaus Art Space

Next, you return to Kuanzhai—meaning “broad and narrow"—Alley for deeper exploration. Hearing the clang of a hammer, you pause to watch a silversmith beat a bracelet on the sidewalk. Cantilevered roofs and vine-covered brick walls form a backdrop for vendors selling silks, opera masks, feather fans, shadow puppets and Zodiac figurines of rats, rabbits and snakes.

From here, you head to Shu Yun Li Yuan, the city's oldest tea-house theater, to take in a Sichuan opera. A waitress guides you to your seat and takes your order: a cup of green bamboo tea. Onstage, a woman in red robes plucks a lute as mist shrouds the stage. True to 18th-century tradition, the show includes such features as a bearded clown, women with peacock headdresses, elaborate dance routines, stylized masks and lots of falsetto singing. The show is mesmerizing and confusing in equal parts, and you thoroughly enjoy it.

Afterward, you make the short walk to Zi Fei, a restaurant specializing in dishes that allude to Chinese sayings, folklore and symbols. You enter through a long corridor lined with Zodiac-themed statues, then sit down to a meal that starts with an actual tree branch adorned with flowers made of savory dough, accompanied by beef and green beans. The waitress explains the dish's symbolism, but you are too busy being bemused to take it in. The food, incidentally, is delicious.

Jinli Ancient Street at nightJinli Ancient Street at night

It's your last evening in Chengdu, and you decide to go out with a bang. To do this, you head for the city's popular entertainment district, Lan Kwai Fong. Here, you duck into a low-key bar thick with cigarette smoke called the Nuremberg Germany Brewery. Onstage, a dreadlocked bass player is joined by a head-banging female singer who proceeds to belt out a grungy cover of Maroon 5's “This Love." Using a combination of hand gestures and grins, a trio of locals invites you to share their watermelon and mango platter, which strikes you as both weirdly random and very sweet.

Leaving the bar, you walk along the Brocade River, the surface of which reflects sweeping searchlight beams of blue and white. This makes you think: The restless search for the good life that consumes much of China seems different here, less furious, as if you don't have to look so hard. Near the hotel, you stop and chat with a man who says he plans to make a journey through Southwest China but keeps putting the trip off until tomorrow, tomorrow, tomorrow.

“I like being stuck in Chengdu," he says.

Benjamin Carlson, a Beijing-based writer, categorically denies that he smuggled a baby panda home in his suitcase.


This article was written by Benjamin Carlson from Rhapsody Magazine and was legally licensed through the NewsCred publisher network. Please direct all licensing questions to legal@newscred.com.

Reflecting on Veterans Day: a message from our CEO Oscar Munoz

By Oscar Munoz, CEO, United Airlines , November 11, 2019

Right now, around the world, brave members of America's armed forces are on duty, defending our freedom and upholding our values.

When not laser-focused on the mission at hand, they're looking forward to the day when their service to our nation is fulfilled and they can reunite with their families.

They are also imagining how they can use their hard-earned skills to build an exciting, rewarding and important career when they return home.

I want them to look no further than United Airlines.

That's why we are focused on recruiting, developing and championing veterans across our company, demonstrating to our returning women and men in uniform that United is the best possible place for them to put their training, knowledge, discipline and character to the noblest use.

They've developed their knowledge and skills in some of the worst of times. We hope they will use those skills to keep United performing at our best, all of the time.

That's why we are accelerating our efforts to onboard the best and the brightest, and substantially increasing our overall recruitment numbers each year.

We recently launched a new sponsorship program to support onboarding veterans into United and a new care package program to support deployed employees. It's one more reason why United continues to rank high - and rise higher - as a top workplace for veterans. In fact, we jumped 21 spots this year on Indeed.com's list of the top U.S workplaces for veterans. This is a testament to our increased recruiting efforts, as well as our efforts to create a culture where veterans feel valued and supported.

We use the special reach and resources of our global operations to partner with outstanding organizations. This is our way of stepping up and going the extra mile for all those who've stepped forward to answer our nation's call.

We do this year-round, and the month of November is no exception; however, it is exceptional, especially as we mark Veterans Day.

As we pay tribute to all Americans who have served in uniform and carried our flag into battle throughout our history, let's also keep our thoughts with the women and men who are serving around the world, now. They belong to a generation of post-9/11 veterans who've taken part in the longest sustained period of conflict in our history.

Never has so much been asked by so many of so few.... for so long. These heroes represent every color and creed. They are drawn from across the country and many immigrated to our shores.

They then freely choose to serve in the most distant and dangerous regions of the world, to protect democracy in its moments of maximum danger.

Wherever they serve - however they serve - whether they put on a uniform each day, or serve in ways which may never be fully known, these Americans wake up each morning willing to offer the "last full measure of devotion" on our behalf.

Every time they do so, they provide a stunning rebuke to the kinds of voices around the world who doubt freedom and democracy's ability to defend itself.

Unfortunately, we know there are those who seem to not understand – or say they do not - what it is that inspires a free people to step forward, willing to lay down their lives so that their country and fellow citizens might live.

But, we – who are both the wards and stewards of the democracy which has been preserved and handed down to us by veterans throughout our history – do understand.

We know that inciting fear and hatred of others is a source of weakness, not strength. And such divisive rhetoric can never inspire solidarity or sacrifice like love for others and love of country can.

It is this quality of devotion that we most honor in our veterans - those who have served, do serve and will serve.

On behalf of a grateful family of 96,000, thank you for your service.

Humbly,

Oscar

United named a top workplace for veterans

By The Hub team , November 10, 2019

Each year around Veterans Day, Indeed, one of the world's largest job search engines, rates companies based on actual employee reviews to identify which ones offer the best opportunities and benefits for current and former U.S. military members. Our dramatic improvement in the rankings this year reflects a stronger commitment than ever before to actively recruiting, developing and nurturing veteran talent.

"We've spent a lot of time over the past 12 months looking for ways to better connect with our employees who served and attract new employees from the military ranks," said Global Catering Operations and Logistics Managing Director Ryan Melby, a U.S. Army veteran and the president of our United for Veterans business resource group.

"Our group is launching a mentorship program, for instance, where we'll assign existing employee-veterans to work with new hires who come to us from the armed forces. Having a friend and an ally like that, someone who can help you translate the skills you picked up in the military to what we do as a civilian company, is invaluable. That initiative is still in its infancy, but I'm really optimistic about what it can do for United and for our veteran population here."

Impressively, we were the only one of our industry peers to move up on the list, further evidence that we're on a good track as a company.

Mission Accomplished

By Matt Adams , November 06, 2019

The question of where David Ferrari was had haunted retired U.S. Army Sergeant Major Vincent Salceto for the better part of 66 years.

Rarely did a week go by that Salceto didn't think about his old friend. Often, he relived their last moments together in a recurring nightmare. In it, it's once again 1953 and Salceto and Ferrari are patrolling a valley in what is now North Korea. Suddenly, explosions shatter the silence and flares light up the night sky.

Crouching under a barrage of bullets, Salceto, the squad's leader, drags two of his men to safety, then he sees Ferrari lying face down on the ground. He runs out to help him, but he's too late. And that's when he always wakes up.

Italian Americans from opposite coasts – Salceto from Philadelphia, Ferrari from San Francisco – the two became close, almost like brothers, after being assigned to the same unit during the Korean War. When Ferrari died, it hit Salceto hard.

"After that, I never let anyone get close to me like I did with Dave," he says. "I couldn't; I didn't want to go through that again."

When the war ended, Salceto wanted to tell Ferrari's family how brave their son and brother had been in battle. Most of all, he wanted to salute his friend at his gravesite and give him a proper farewell.

For decades, though, Salceto had no luck finding his final resting place or locating any of his relatives. Then, in June of this year, he uncovered a clue that led him to the Italian Cemetary in Colma, California, where Ferrari is buried.

Within days, Salceto, who lives in Franklinville, New Jersey, was packed and sitting aboard United Flight 731 from Philadelphia to San Francisco with his wife, Amy, and daughter, Donna Decker, on his way to Colma. For such a meaningful trip, he even wore his Army dress uniform.

That's how San Francisco-based flight attendant Noreen Baldwin spotted him as he walked down the jet bridge to get on the plane.

"I saw him and said to the other crew members, 'Oh my goodness, look at this guy,'" she says. "I knew there had to be a story."

The two struck up a conversation and Salceto told Baldwin why he was traveling. She got emotional listening to him talk and made a point of fussing over him, making sure he and his family had everything they needed.

About halfway through the flight, Baldwin had an idea. She and her fellow crew members would write messages of encouragement to Salceto and invite his fellow passengers to do the same.

"We did it discreetly," says Baldwin. "I asked the customers if they saw the man in uniform, which most had, and asked them if they wanted to write a few words for him on a cocktail napkin. A lot of people did; families did it together, parents got their kids to write something. After the first few rows, I was so choked up that I could barely talk."

When Baldwin surprised Salceto with dozens of hand-written notes, he, too, was speechless. He laid the stack on his lap and read each one. At the same time, the pilots made an announcement about the veteran over the loud speaker, after which the customers on board burst into applause.

"It seems contrived, and I hate using the word organic, but that's what it was; it just happened," Baldwin says. "Mr. Salceto was so loveable and humble, and what he was doing was so incredible, it felt like the right thing to do. And you could tell he was touched."

On June 27, Salceto finally stood before Ferrari's grave and said that long-awaited goodbye. As a trumpeter played "Taps," he unpinned a medal from his jacket and laid it reverently on the headstone.

"I had gotten a Bronze Star for my actions [the night Ferrari died] with a 'V' for valor, and that was the medal I put on Dave's grave," says Salceto, pausing to fight back tears. "I thought he was more deserving of it than I was."

For the first time in years, Salceto felt at peace. His mission was accomplished.

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