Three Perfect Days: Colorado Rockies
Story and photography by Sam Polcer | Hemispheres November 2015
From Aspen to Vail, Hemispheres hits the best of the Centennial Stateâs slopes and aprÃpres-ski spots
Since folks began delving into the Rockies for gold back in the mid-1800s, this extravagantly beautiful part of the United States has been dotted with boomtowns, each of them a magnet for adventurers and romantics. While the adventurers remain, pickaxes have been replaced by ski poles, and the riches are associated with experiences rather than material wealth. Today, towns like Breckenridge, Vail and Aspen brim with five-star hotels, sophisticated eateries, world-class museums and buzzing nightclubs. But make no mistake, the biggest draw of all is the mountains—and the unparalleled thrill of hurtling down them. The real treasure, it turns out, was on the surface all along.
In which Sam goes to Breckenridge to test his lung capacity and cry over the beer at Broken Compass
It's always a good idea to make note of what's outside your hotel window. This fact occurs to me shortly after I awake in my room at One Ski Hill Place, the sprawling, bustling lodge at the base of Breckenridge's Peak 8. When I raise the blinds, majestic mountains grazed by the morning sun are revealed, as well as a passing chairlift occupied by ski-schoolers of an impressionable age. Which reminds me, I've booked a lesson with Breckenridge Ski & Ride instructor Lee Sky (yes, his real name).
Over eggs Benedict with smoked trout in the hotel's Living Room Restaurant and Bar, the Aussie ski instructor dismisses my puppy dog enthusiasm at the conditions outside: azure skies, several inches of powder atop a solid base. “Typical Colorado," Sky says with a nonchalant chew. Still, I'm a little breathless at the prospect of getting out there. Or maybe it's the altitude. Breckenridge is one of Colorado's highest ski resorts—9,600 feet at the base. Up here, climbing a flight of stairs feels like an ascent of Everest.
Four turns into the first run of the day, I wonder aloud how common it is for Sky's clients to holler with glee, which is what I do while following him down an untouched run on Peak 8. “Pretty typical," he says, smiling. It's been a while since I've skied, but one thing I remember, aside from how euphoric those first turns on a perfectly groomed trail can feel, is that hardcore skiers often appear to have life's mysteries figured out.
Sky decides to test my limits by leading me to the top of recently expanded Peak 6 to hit a trail marked with a black diamond or two. He nods to a group trudging up higher than the Kensho SuperChair allows. Their progress is slow—half the party seems to be lying down. “Shall we?" Within minutes, I too have collapsed onto the snow for a breather. When we finally summit, I get why the nearby bowl is named “Serenity"—up here, at 12,573 feet, the Rockies spread out before me like an Albert Bierstadt painting. A peek at the vertigo-inducing slope of the bowl below, however, dispels any romantic feelings. Pointing my skis downward at the gentlest entry available, I dip in, and pretty soon I'm whooping again, all the way down. Typical Colorado.
A fat bike tour with Breck Bike Guides
I part ways with Sky at the base, but not before receiving some final words of wisdom: “Look down the mountain, moving forward into the future, not back to the past." Which, I'm fairly sure, is code for “Don't be a wuss." In any event, I see lunch in my future. So, after dropping off my equipment with the hotel's ski valet, I cut through the lobby, ignoring the crash of pins in the property's two-lane bowling alley, and shuttle into town.
I'm eating at Downstairs at Eric's, a kitschy neighborhood beer-and-burger joint that doubles as an arcade. Waiting for me when I arrive is Shannon Galpin, a renowned activist and adventurer, and longtime Breckenridge resident. I order a plate of nachos the size of my head and a side of wings, washing them down with a Breck IPA. Over the din of skee ball, a couple of versions of Pac-Man and several dozen TVs tuned to every manner of sporting event, I tell her about my morning on the slopes. “There's such diversity of terrain here," she says. “And we've got incredible back bowls that are lift-accessible, which is insane—as you found out."
After lunch, I pass on Galpin's offer of a skee ball match, assuming I'll need my energy for our scheduled fat bike tour. A fat bike, for the uninitiated, is essentially a mountain bike with comically large, knobby tires designed to tackle mud, sand and snow—the monster truck of bicycles.
Soon, we're following Nick Truitt, co-owner of Breck Bike Guides, through wooded trails also used by snowshoers, cross-country skiers and anyone with superhuman lung capacity. It's hard work, but Galpin is unfazed. “Fat biking is just giggly," she says. “You can't help but keep laughing." As I topple into a snowbank for the fifth time, she adds, “the downhills are super-fun but sketchy." Falling into the snow is quickly becoming my preferred Rocky Mountain pastime.
On our way back into town, we pass through Wellington, a quaint neighborhood of colorful Victorian cottages housing a preponderance of Olympic athletes. “A lot of people feel driven to these mountains," Galpin says as we pass a trio of huffing cross-country skiers. “I think it's partly the fact that you can train right outside your door. Like, Denver and Boulder are optimal Ironman conditions, at 5,000 feet, but it's urban running until you get to the trails. Here, to be able to wake up and look at the mountains every morning and know that that's where you're going to play on your lunch break—that's irreplaceable."
The inviting living room at the Hotel Jerome, in Aspen
We've earned an après drink, so we drive 10 minutes north to the repurposed chairlift benches at Broken Compass Brewing, where Chicago-born co-founder David “Ax" Axelrod brings out a flight of samples that skew to the hearty end of the microbrew spectrum. Running a brewery at this altitude has its challenges, Ax says, but he seems to have managed. Every pour is outstanding, and after a pint or three I'm nearly brought to tears to hear that their brews, including a glorious rum barrel–aged coconut porter, are draft-only, so I won't be finding them in the fridge at my local bodega anytime soon.
If brewing up here is a challenge, so is drinking. With our need for food approaching crisis proportions, we cab it back to the town center for dinner at the sleek, low-lit eatery Relish, where chef-owner Matt Fackler's Colorado-inspired cuisine has been earning accolades for a decade. As I tuck into an Asian-inflected dish of lavender snapper crusted with wasabi peas and nori, I remark how this is the sort of place generally associated with upscale Aspen. “Oh, Breckenridge has the amenities," Galpin says with a laugh. “Just not the attitude."
Right now, the amenity I'm most interested in comes with pillows and a Do Not Disturb sign, so I hop into my private shuttle to Vail. An hour later, I check into the Sebastian under cover of darkness, retire to my room and hit the hay, but not before taking a quick look out my window at the shadowy peaks looming beyond the chalet rooftops.
I am a little disoriented when I awake. It turns out the designers at the Sebastian, a recently renovated boutique hotel in Vail Village, deviated from the lodge and chalet playbooks, which deem that each guestroom must meet the minimum requirements of one antler chandelier, one vintage ski competition poster and one moose photograph or cowboy watercolor. Here, they've gone so far as to incorporate blue—blue!—into the decor, and I've nearly forgotten what I came for.The sensation continues as I head downstairs: Oversize contemporary paintings, metallic sculptures and art books clutter the cathedral-ceilinged seating areas off the rustic-chic lobby. Ambient music pulses softly from hidden speakers. Every other guest is speaking Spanish or Russian.Breakfast is a two-minute stroll away, in the glassed-in terrace of Ludwig's, at the chalet-themed Sonnenalp Hotel, which has more than enough exposed timber to reset my compass. I'm seated across a table from Chris Anthony, a longtime pro skier and star of many Warren Miller ski films, who's agreed to give me a few pointers for my stay in Vail, starting with the meal at hand. “This place isn't publicized a lot," he says. “But the buffet is spectacular."Chris Anthony, professional skierThree spectacularly stacked plates later, Anthony tells me that Vail is “a big resort with the personality of a small village." As a waitress in lederhosen checks on us, he elaborates: “It's easy to get lost in the Disneyland effect, but there are these families who live here and own businesses, and they'll take you to another level of service. You create a bond with them. This place, the Sonnenalp, is owner-operated. The key is to seek out those special places. Find out who's really invested."
I consider filling another plate, but I'm supposed to be hitting the mountain, not trying to look like one. And what a mountain it is, topping out at 11,570 feet, with more than 5,200 acres of skiable terrain. I zigzag to the top, hurtle down toward the ant-size skiers on China Bowl and settle into a tuck all the way to the Skyline Express lift, which takes me up to the glades and secret powder stashes of the outlying Blue Sky Basin. At the top of the basin is Belle's Camp, where burgers and brats are thrown onto gas grills amid expansive vistas of the Sawatch Mountains and the Ten Mile Range. One of the greatest views in Colorado, I've been told. It is a fine view, but I'm having difficulty tearing my eyes away from the plates in front of the feasting families around me. Time to head down to Vail, where lunch awaits.
“Our kids are getting drowned in the technology of entertainment rather than playing in the real world, being physical. When you go outdoors, your body has to adapt, your mind has to adapt. And what better way to do that than putting on a pair of skis?" —Chris Anthony
Once I've managed to pry my feet from my ski boots at the Sebastian's Base Camp valet service, I walk a couple of blocks to Mountain Standard, the casual offshoot of legendary eatery Sweet Basil, which sits above. Any regrets I may have had about missing the high-altitude barbecue go up in the smoke rising from the open wood fire. I quickly dispatch a platter of wild king salmon, the froth of an Upslope Brewing Company stout on my upper lip. It's a burly scene—men with beards and tattoos tend the flames; bartenders in flannel shirts pour tumblers of whiskey—but the fish is delicate and juicy, served with avocado puree, watercress, pickled vegetables, mustard seed and radish.
I'm picked up outside by another hardy-looking type, this one decked out in waders and an unironic trucker hat. His name is Mike Geisler, and he's a guide for Gore Creek Fly Fisherman. It's time to go fishin'—which doubles as an opportunity to enjoy the Rockies without gasping for breath.
An hour's drive northwest brings us to our launch point in Rancho Del Rio, or, as Geisler quips, “a sunny spot for shady people." Geisler tells me he ended up in Vail because, years ago, that's where his truck broke down. Now he has a family and, when he's not teaching people how to read a stream, he runs a restaurant with his wife in the nearby town of Red Cliff.
Mike Geisler of Gore Creek Fly Fisherman casts into the Colorado River
He's also extremely patient. In cold water like this, the trout we're after meander along the bottom, their metabolisms slowed, wary of the bugs that appear out of nowhere in the dead of winter. Bites are hard to come by—and that's before you factor in the complete lack of skill I've brought to the river, despite a few casting lessons from Geisler. The next hour or so goes like this: Geisler [urgently, pleadingly, pointing at the bobbing bobber attached to my line]: “There!"
Me [yanking on the rod, too late]: “Whuh?"
But catching fish isn't really the point, or at least not the whole point. We're standing in this peaceful place, surrounded by snowy pines and amber brush, the river's rippled surface vivid in the light of the low-hanging sun. “Still, I have to tell folks not to talk politics sometimes," Geisler says. “It's like, 'Come on, we're fishing!'"
Just then I stumble, and he gives me a wink: “This is the Colorado River, bruh—you fall in here, we'll pick you up at the Grand Canyon."
As exciting as that sounds, it's time to pack it in, get back to the hotel for a change of clothes and pop over to the village of Lionshead for something even more relaxing than being outwitted by fish: the “Sports Enthusiast Body Recovery" treatment at the Arrabelle at Vail Square spa. My casting arm (and skiing quads and biking calves) needs tending to. I'm subsequently exfoliated, heated, stretched and kneaded to the edge of unconsciousness. I might need a recovery from my recovery.
Ski guide Lee Sky takes a breather in Breckenridge
A skier carves up Aspen
I leave the spa and wobble uncertainly toward dinner. I'm eating at the Game Creek Restaurant, located midmountain and requiring a gondola and snowcat ride to access. Night is falling, along with a fair amount of snow, which, whipped by the wind and seen in the 'cat's headlights, lends the journey a suspenseful edge. Upon arrival, I enter a cavernous, glowing red dining room. The place has a ceremonial feel to it, and I'm tempted to ask the waiter where I can pick up my robe. Instead, I order the tasting menu: a sculptural arrangement of chicory, apple, walnut, blue cheese and duck confit; tender, slow-cooked elk with achiote, hominy grits and maitake mushroom; and a lingonberry bavarois for dessert.
Back down the hill, there's time to meet up with Chris Anthony for a mudslide at the Sonnenalp's Bully Ranch. Sitting beneath an elk-antler chandelier, I notice that there are “truffle tots" on the menu and wonder if maybe I should order some—but it's late, I'm full of elk, lingonberries and vodka, and I have an early start tomorrow. I ramble back to the Sebastian, passing a party of Argentines gathered in the lobby, about to start their night out. I tell them there's a spot up the street that serves tater tots sprinkled with truffle oil. “Yes," says one of them, looking mildly alarmed. “Goodnight!"
I am half-dozing in the passenger seat of a shuttle, headed to Aspen, a hundred miles southwest. The striated walls of Glenwood Canyon, glowing softly in the predawn light, tower over the highway and the Colorado River below. At the town of Glenwood Springs, we stop at Sweet ColoraDough for a sugar cinnamon crumble doughnut, then turn south to follow the Roaring Fork River. Mountains crowd in, then open up to a valley dotted with well-tended horse ranches and, in the distance, the twinkling lights of civilization.We pull into Aspen's smart downtown grid as the sun rises. It's a walking town, so I polish off the rest of my doughnut, hand my luggage to a cowboy-hatted bellman at the Hotel Jerome and stroll a block to stare up at the rust-colored, cubic Aspen Art Museum, designed by Pritzker Prize–winning architect Shigeru Ban. Sheathing its 47-foot-tall exterior is a striking wood lattice. In a state crawling with daredevil climbers, I wonder, has anyone given this thing a go?The museum's director and chief curator, Heidi Zuckerman, is waiting for me in its airy top-floor café. She's dressed in an all-black boho-chic getup, having just come from yoga. “You should have the matcha latte," she tells me. “I've already had one today. Please forgive me—I'm kind of known for matcha proselytizing." I order one, along with a kale Waldorf salad (an attempt to seek redress for my breakfast of fried dough).Diners clink glasses under an elk-antler chandelier at Bully Ranch, in Vail“I overheard something this morning," I say, chewing my superfood, “that in Aspen, the millionaires have been chased away by the billionaires."
“Well, people are bemoaning that everywhere these days, not just here," she replies. “That said, one of the reasons I agreed to move here was that we have a Prada store. We have, like, 150 restaurants. So while it is a small town, it's also profoundly cosmopolitan. I'll walk through the museum, and I'll hear four or five languages in 10 minutes."Zuckerman continues in this vein as we explore the museum's six galleries, which host mainly contemporary exhibits, ranging from commentaries on consumerism (think 10-foot-tall enlargements of receipts) to Abstract Expressionist retrospectives. “It's an anomaly to have this kind of culture in the middle of nowhere," Zuckerman says, pausing before a statue depicting a demonic-looking Assyrian god, its tongue thrust out between fangs and a scowl on its face.Culture box ticked, it's back to the hotel to grab some gear, followed by a short ride to the base of Aspen Mountain, one of the four areas operated by the Aspen Skiing Company. Aspen is relatively small, as far as top-tier Colorado ski hills go, but a dense and diverse network of trails and ridges makes it feel larger. And, from the top, the view of Snowmass, the biggest of the four areas, reminds me that there's more to this operation than immediately meets the eye.Heidi Zuckerman, director, Aspen Art MuseumAfter a few more rolling groomers and a stop for my third half-meal of the day—an oversize oatmeal pancake at Bonnie's, a midmountain spot popular among those who are savvy enough to wait until after their first tracks for breakfast—I carve my way down Spar Gulch and descend into town.
Passing Gucci and Louis Vuitton stores, I walk to Hallam Lake, a nature reserve run by the Aspen Center for Environmental Studies, where marketing director Eliza Greenman leads me on a tour. A bird blind sits beside a lake. Animal tracks—coyote, fox, bear—extend in every direction. Downtown can't be more than a couple hundred feet away, but clusters of pine trees hide the streets from view. As beautiful as it is here, Greenman insists that I'm seeing only half the story. “There's a saying in Aspen," she says. “Come for the winter, stay for the summer. That's what happened to me."
“We're at such a high elevation that the color of the sky is really different than anywhere I had ever been before. It's got this real purply, deep blue color. When I first got here, I was really struck by a clarity of vision, being able to see everything against that blue." —Heidi Zuckerman
It's feeding time for the curmudgeonly great horned owl, which involves a wriggling mouse being dropped into the bird's waiting maw. The spectacle reminds me that I'm peckish myself, so I swing by the downtown restaurant and farm shop Meat & Cheese, to snack on a selection of cheeses and cured meats, highlighted by an exquisitely delicate and salty duck prosciutto.
I head back to the Hotel Jerome, where I claim a spot by a crackling fire in the lounge, an inviting and uncanny harmony of disparate design elements—Le Corbusier chairs, Art Deco sconces, a Navajo rug, black-lacquered columns. Hotel GM Tony DiLuca plies me with a Bourbon Banshee, a potent blend of Bulleit, crème de cassis, vanilla, rooibos tea, lemon and bitters. Glowing now, I browse the bookcase, then settle down on a plump sofa for a nice, relaxing read. Zzzzzz.
Next thing I know, it's dinnertime. My reservation is at the Pine Creek Cookhouse, but getting there isn't so simple: “Would you prefer to cross-country ski or take a horse-drawn sleigh ride to dinner, sir?" Feeling bold, I opt for the former.
Skiers ride a chairlift at snow-covered Breckenridge
Seated in the cabin-like restaurant beneath—yep—antler chandeliers and exposed beams, I'm rewarded for my strenuous uphill trek with wild-game Nepalese dumplings, known as momos (the restaurant's owner, expedition filmmaker John Wilcox, has a fondness for the Himalayas, so he hires Nepalese chefs), and a juicy slab of buffalo tenderloin with a decadent gruyere-and-bacon tartiflette.
Following an equally strenuous downhill trip, I'm back in Aspen, where I find Belly Up, a popular local club. A DJ commands a stage swirling with psychedelic projections. Beanie-hatted twenty-somethings bob about chugging cans of PBR. I sit at the bar near two men dressed in goofy orange-and-powder-blue tuxes, recalling the duo in the Aspen-set Dumb and Dumber. I ask a young woman clad in head-to-toe fluorescent yellow about the music we're listening to. “Dubstep, some tech house, breaks, trap," she says. “You know, that kind of thing." Oh-kay.
The party's raging, but a combination of exertion, overindulgence and mountain air has done me in. After downing a can of Pabst's finest, I step outside to find that a fresh snowfall has turned the town into a postcard. Streetlamps and holiday lights glaze the streets orange, but the moonlight is more than enough to see me home. I shuffle on toward the hotel, making sure to fall into at least one snowbank on the way.
SamPolcer, a writer, photographer and former editor at Hemispheres, knows that his Brooklyn apartment won't accommodate an antler chandelier, but he still wants one.
Around the web
When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.
Connecting vaccines to the world: United responds to mass distribution effort
On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.
Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.
"United's cargo service has helped safely deliver many essential goods during this pandemic, but there is no shipment that gives me more personal pride than helping bring this life-saving vaccine to our communities," said Jan Krems, United Cargo President. "While we still face a long road ahead the promise of a widely distributed vaccine gives us hope that we are one step closer to putting this pandemic behind us and moving forward together toward a brighter future."
And United is shipping more than just vaccines to help during the pandemic in keeping the lines of commerce flowing and goods getting to where they need to be. Since mid-March, United has operated 9,000 cargo-only flights carrying more than 435 million pounds of cargo. By using a combination of cargo-only flights and passenger flights, United Cargo has also transported 80 million pounds of medical supplies this year.
In coordination with our shipping and logistics partners, United will continue to distribute COVID-19 treatments to destinations throughout its network. The real heroes are the scientists who created these life-saving vaccines and the frontline workers who are not only administering them, but also helping care for and tend to those suffering from this virus. United is proud to do its part in helping to get this precious cargo to the people and communities who need them, and looks forward to doing our part in the months ahead.
United Cargo responds to COVID-19 challenges, prepares for what's next
September 30, 2020
Even before the COVID-19 pandemic, United Cargo has supported a variety of customers within the healthcare industry for over 10 years. Three key solutions – TempControl, LifeGuard and QuickPak – protect the integrity of vital shipments such as precision medicine, pharmaceuticals, biologics, medical equipment and vaccines. By utilizing processes like temperature monitoring, thermodynamic management, and priority boarding and handling, United Cargo gives customers the peace of mind that their shipments will be protected throughout their journey.
With the global demand for tailored pharmaceutical solutions at an all-time high, we've made investments to help ensure we provide the most reliable air cargo options for cold chain shipping. In April this year, we became the first U.S. carrier to lease temperature-controlled shipping containers manufactured by DoKaSch Temperature Solutions. We continue to partner with state-of-the-art container providers to ensure we have options that meet our customers' ever-changing needs.
"Providing safe air cargo transport for essential shipments has been a top priority since the pandemic began. While the entire air cargo industry has had its challenges, I'm proud of how United Cargo has adapted and thrived despite a significant reduction in network capacity and supply," said United Cargo President Jan Krems. "We remain committed to helping our customers make it through the pandemic, as well as to doing everything we can to be prepared for the COVID-19 vaccine distribution when the time comes."
Our entire team continues to prioritize moving critical shipments as part of our commitment to supporting the global supply chain. We've assembled a COVID readiness task team to ensure we have the right people in place and are preparing our airports as we get ready for the industry-wide effort that comes next.
In cooperation with our partners all over the world, United Cargo has helped transport nearly 145 million pounds of medical supplies to aid in the fight against COVID-19, using a combination of cargo-only flights and passenger flights. To date, United Cargo has operated more than 6,300 cargo-only flights and has transported more than 213 million pounds of cargo worldwide.
United Cargo responds to global needs, celebrates 5000th cargo-only flight
August 18, 2020
By Jan Krems, President, United Cargo
In mid-March, United took steps to manage the historic impact of COVID-19 and began flying a portion of our Boeing 777 and 787 fleets as dedicated cargo-only flights to transport air freight to and from U.S. hubs and key international business locations. More than ever, providing reliable cargo transportation was vitally important and I'm proud say our United Cargo team stepped up to support our customers.
Although we're facing the most challenging environment our industry has ever experienced, I'm very excited to celebrate a major milestone. Since March 19, United has operated over 5,000 cargo-only flights transporting nearly 170 million pounds of cargo on these flights alone. With an increased need to keep the global supply chain moving, and an even more urgent need for medical supplies, we knew we had to utilize our network capabilities and personnel to move vital shipments, such as medical kits, personal protective equipment (PPE), pharmaceuticals and medical equipment between U.S. hubs and key international destinations.
In cooperation with freight forwarders and partners all over the world, United Cargo helped transport more than 107 million pounds of medical supplies to aid in the fight against COVID-19 using a combination of cargo-only flights as well as passenger flights.
To keep military families connected, we increased the frequency of cargo-only flights between the U.S. and military bases in various parts of the world — including bases located in Guam, Kwajalein and several countries in Europe. We know how critically important it is for these families to stay connected, and I'm honored that we were able to utilize our network and our aircraft to fly nearly 3 million pounds of military supplies.
In collaboration with food-logistics company Commodity Forwarders Inc. (CFI), our cargo teams moved nearly 190,000 pounds of fresh produce to Guam for the U.S. Department of Agriculture's Coronavirus Farm Assistance Program. This new program was created to provide critical support to consumers impacted by the coronavirus pandemic.
United has played a critical role in keeping global supply chains stable during the pandemic as we deliver urgently needed goods around the world. These past few months have created challenges that I have never seen in my 30-plus years of experience working within the air cargo and freight forwarding industry. However, I'm proud of our teams for staying focused on our mission to provide high-quality service and to keep our customers connected with the goods they need most.
United Cargo and logistics partners keep critical medical shipments moving
July 02, 2020
By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.
United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.
Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.
A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.
United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.
United further expands cargo-only operations to key international markets
June 9, 2020
United has played a vital role in helping keep the global supply chains stable during the COVID-19 pandemic so urgently needed goods can get to the places that need them most.
In addition to current service from the U.S. to Asia, Australia, Europe, India, Latin America and the Middle East, we are proud to now offer cargo-only flights to key international markets including Dublin, Paris, Rome, Santiago and Zurich. These new routes will connect our freight customers and further extend our air cargo network throughout the world – for example connecting major pharmaceutical hubs in Europe and perishable markets in Latin America.
"Air cargo continues to be more important than ever," says United Cargo President Jan Krems. "This network expansion helps our customers continue to facilitate trade and contribute to global economic development and recovery. I'm proud of our team for mobilizing our cargo-only flights program that enables the shipment of critical goods that will support global economies."
Since we began our program March 19, we have completed more than 2,400 cargo-only flights, transporting over 77 million pounds of cargo. We have over 1,100 cargo-only flights scheduled for the month of June, operating between six U.S. hubs and over 20 cities all over the world.
United's first flight carrying cargo in-cabin takes off
May 13, 2020
United continues to keep supply chains moving and to meet the demand for critical shipments around the globe. Recently, United received approval from the Federal Aviation Administration (FAA) to carry cargo in approved storage areas in the passenger cabin.
Our inaugural cargo-in-cabin flight flew from London (LHR) to Chicago (ORD) carrying over 4,200 pounds of mail in the passenger cabin, plus a full payload of freight in the belly of the aircraft. Initially, cargo-in-cabin shipments will be loaded on the 777 and 787 aircraft operating our cargo-only flights. We will continue to evaluate additional opportunities to use this space to meet the growing cargo demand.
"We send our sincere thanks to the FAA for working with our team to enable the transport of more critical goods on United's cargo-only flights," said Jan Krems, President of United Cargo. "By loading existing cabin storage areas with cargo and mail, we can move even more critical medical equipment, PPE, and other vital shipments the world needs to manage through the pandemic."
United's cargo-only network continues to expand in order to help bring vital shipments to the people that need it most. We're now offering service between six of our U.S. hubs and 18 airports worldwide: CTU, HKG, ICN, MEL, PEK, PVG, SIN, SYD and TPE in the Asia-Pacific; AMS, BOM, BRU, DUB, FRA, LHR, TLV and ZRH in EMEIA; and SJU in the Caribbean.
Since the start of its cargo-only flights program March 19, United has operated over 1,300 cargo-only flights transporting over 44 million pounds of cargo.
For more information, visit unitedcargo.com.
United expands cargo-only flights to additional global destinations
April 16, 2020
Getting vital goods, especially medical relief supplies, into the hands of the businesses and people who need them has never been more critically important. To meet the overwhelming demand, United began operating cargo-only flights on March 19. Since we began using Boeing 777 and 787 aircraft from United's passenger fleet for this purpose, we have operated over 400 flights carrying more than 6 million kilos of cargo.
"With the global community in need, we are doing everything we can to keep supply chains moving worldwide and support the battle against COVID-19," said United Cargo President Jan Krems. "We're proud to play an active role in connecting vital medical supplies like test kits and personal protective equipment with healthcare professionals around the world."
We are now operating more than 150 cargo-only flights per week between six of our U.S. hubs and 13 cities worldwide: CTU, HKG, PEK, PVG, SYD and TPE in the Asia Pacific; AMS, BRU, DUB, FRA and LHR in Europe; SJU in the Caribbean and TLV in the Middle East. We expect to add new cities soon and will continue to expand our cargo-only flights program.
|Hub||Cargo-only flights operating through May|
ORD - AMS (Amsterdam)
ORD - FRA (Frankfurt)
ORD - HKG (Hong Kong)
ORD - LHR (London)
ORD - NRT (Tokyo Narita) - PEK (Beijing)
IAH - AMS (Amsterdam)
IAD - FRA (Frankfurt)
|Los Angeles (LAX)||
LAX - HKG (Hong Kong)
LAX - LHR (London Heathrow)
LAX - NRT (Tokyo Narita) - PVG (Shanghai)
LAX - SYD (Sydney)
|New York/Newark (EWR)||
EWR - AMS (Amsterdam)
EWR - FRA (Frankfurt)
EWR - LHR (London)
|San Francisco (SFO)||
SFO - AMS (Amsterdam)
SFO - NRT (Tokyo Narita) - PEK (Beijing)
SFO - NRT (Tokyo Narita) - PVG (Shanghai)
SFO - NRT (Tokyo Narita) - TPE (Taipei)
SFO - TLV (Tel Aviv)
SFO - SYD (Sydney)
|Washington, D.C. (IAD)||
IAD - BRU (Brussels)
IAD - DUB (Dublin)
IAD - FRA (Frankfurt)
IAD - NRT (Tokyo Narita) - PEK (Beijing)
IAD - SJU (San Juan)
Flight details are subject to change, for the most up-to-date schedules, please visit https://ual.unitedcargo.com/covid-updates.
Cargo-only flights support U.S. military and their families
March 30, 2020
We are helping to keep military families connected by increasing the frequency of cargo-only flights between the United States and military bases in various parts of the world — including Guam, Kwajalein, and several countries in Europe. Last week we began operating a minimum of 40 cargo-only flights weekly — using Boeing 777 and 787 aircraft to fly freight and mail to and from U.S. hubs and key international business and military locations.
We are going above and beyond to find creative ways to transport fresh food and produce, as well as basic essentials from the U.S. mainland to military and their families in Guam/Micronesia. On Saturday, March 28, we operated an exclusive cargo-only B777-300 charter to transport nearly 100,000 pounds of food essentials to Guam to support our troops.
In addition, we move mail year-round all over the world. In response to COVID-19, and in support of the military members and their families overseas, we implemented a charter network, transporting military mail to Frankfurt, which is then transported all over Europe and the Middle East. Since March 20, we have flown 30,000+ pounds of military mail every day between Chicago O'Hare (ORD) and Frankfurt (FRA). On the return flight from Frankfurt to Chicago, we have carried an average of 35,000 pounds of mail to help families stay connected.
"Keeping our military families connected with the goods they need, and keeping them connected with loved ones to feel a sense of home, is of critical importance. As a company that has long supported our military families and veterans, our teams are proud to mobilize to lend a hand." — United Cargo President Jan Krems.
Our cargo-only flights support customers, keep planes moving
March 22, 2020
We have begun flying a portion of our Boeing 777 and 787 fleet as dedicated cargo charter aircraft to transfer freight to and from U.S. hubs and key international business locations. The first of these freight-only flights departed on March 19 from Chicago O'Hare International Airport (ORD) to Frankfurt International Airport (FRA) with the cargo hold completely full, with more than 29,000 lbs. of goods.
Getting critical goods into the hands of the businesses and people who need them most is extremely important right now. To support customers, employees and the global economy, we will initially operate a schedule of 40 cargo charters each week targeting international destinations and will continue to seek additional opportunities.
With coronavirus (COVID-19) creating an increased need to keep the global supply chain moving, we are utilizing our network capabilities and personnel to get vital shipments, such as medical supplies, to areas that need them most.
"Connecting products to people around the world is the United Cargo mission," said United Cargo President Jan Krems. "That role has never been more crucial than during the current crisis. Our team is working around the clock to provide innovative solutions for our customers and support the global community."
On average, we ship more than 1 billion pounds of cargo every year on behalf of domestic and international customers. For more information, visit unitedcargo.com.
CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.
"This year has posed unprecedented challenges for us all and has been especially devastating to some of the most vulnerable members within the communities we serve," said Suzi Cabo, managing director of global community engagement, United Airlines. "The need for charitable giving has not stopped during the pandemic, and neither has United. This Giving Tuesday marks an opportunity for us to all come together for the greater good and we are proud to provide a platform to support organizations with upcoming travel needs that will enable them to continue supporting the communities they serve."
The launch of these campaigns is part of United's ongoing Miles on a Mission program, which began in October 2019 and has raised more than 92 million miles to-date. Past campaigns have helped organizations travel children for life-saving medical treatment and unite parents with newly adopted children from foreign countries. Participating non-profits have 28-days to reach their mile raising goals through the platform.
The organizations that are raising miles in this campaign include:
- College to Congress: The organization provides support including travel for disadvantaged college students who otherwise could not afford to intern in Washington, D.C.
- Thurgood Marshall College Fund: This is the only national organization representing America's 47 publicly-supported Historically Black Colleges and Universities (HBCUs), and the nearly 300,000 students that attend them each year. The miles raised will cover the travel expenses to and from campus for students unable to afford them.
- My Block, My Hood, My City: This organization provides underprivileged youth with an awareness of the world and opportunities beyond their neighborhood. Miles will be used to fund educational trips for Chicago youths to help them gain a greater understanding of the world outside of their comfort zones.
- Compass to Care: The non-profit ensures all children, whose parents have a financial need, can access life-saving cancer treatment. Compass to Care is raising miles to fund travel to get children from their homes to hospitals for cancer treatment.
- Luke's Wings: This organization is dedicated to the support of service members who have been wounded in battle. Raised miles will be used to purchase plane tickets for families to visit wounded soldiers recovering in Army medical centers.
- Rainbow Railroad USA: The organization's mission is to help persecuted LGBTQI+ individuals around the world travel to safety as they seek a haven from persecution. Miles will support the organization's core Emergency Travel Support program.
This year, United's legal partner Kirkland & Ellis will also be donating $50,000 to My Block, My Hood, My City and the Thurgood Marshall College Fund. Other organizations launching campaigns on the platform include: Sisters of the Skies, Inc., Up2Us Sports, Airline Ambassadors International, Austin Smiles, AWS Foundation, Crazy Horse Memorial, FLYTE, Higher Orbits, Lily's Hope Foundation, Miles4Migrants, Support Utila Inc. and Watts of Love. MileagePlus members can also donate to United's 20 other existing partner charities including, Airlink, American Red Cross, Make-A-Wish, Shriners Hospitals; Clean the World, Special Olympics and more. To learn more or donate to these organizations, please visit donate.mileageplus.com.
Visit www.united.com/everyactioncounts to learn more about our pledge to put our people and planes to work for the greater good.
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, firstname.lastname@example.org
In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.
Whether it's visiting friends and relatives, traveling for work or simply exploring a new corner of the world, we all have a reason as to why we fly. No matter the reason you fly, the miles you earn and donate help our Miles on a Mission partners soar. Take a look at how some of our partner organizations have put our MileagePlus Members' donations to work.
"To deliver life-saving cells and hope to Be the Match patients, like me!"
"These donated miles will support Born This Way Foundation's mission of supporting the wellness of LGBTQ+ youth — and all young people — by expanding access to mental health resources and promoting kindness."
"Combined Arms is uniting communities to accelerate the impact of veterans and their families."
"To help children get to life-saving cancer treatment"
"We fly to save. We fly to save lives, saving homeless veterans anywhere, any time."
"Gift of Adoption flies to unite children with their families — giving them a chance to thrive!"
"Holocaust Museum Houston flies United to educate people about the dangers of hatred, prejudice and apathy. Holocaust Museum Houston flies United to connect teachers with Holocaust and human rights educational resources."
"We fly today so those living with ALS can have a better tomorrow."
"At Lazarex we fly patients with cancer to clinical trials for hope and a chance at life!"
"Donate your miles to help refugees reach safe homes for the holidays."
"To get vital relief and recovery aid where it's needed most!"
"We fly to educate and empower girls in Peru."
"To collaborate with partners & promote that #FoodIsMedicine"
"United helps our medical teams deliver hope and support when people need it most!"
"We fly to bring hope to 2 million people around the globe facing food insecurity."
"To make waves to fight cancer."
"Because every LGBTQ young person deserves to be valued, respected and loved for who they are."
"My team needs me now more than ever. I will be there for them!"
"Watts of Love brings solar light and hope to those living in the darkness of poverty!"
"To bring access to clean water for everyone that needs it."
Together, we are facing an unprecedented challenge. United Together, we rise to meet that challenge.
Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.
Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.
So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.
To use on Zoom:
- Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
- Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
- From here select, "choose virtual background" to upload your uniquely United photo.
To use on Microsoft Teams:
- Start by downloading your favorite United image to your computer. Just click "download" in the bottom left corner of the image.
- If you're using a PC, copy the image you want to use into this folder:
- C:\[insert your device user name here]\AppData\Microsoft\Teams\Backgrounds\Uploads
- If you're using a Mac copy the images to this folder on your computer:
- /users/<username>/Library/Application Support/Microsoft/Teams/Backgrounds/Uploads
- If you're using a PC, copy the image you want to use into this folder:
- Once you start a Teams meeting, click the "…" in the menu bar and select "Show background effects" and your image should be there
Watch our most popular videos
This is why we fly.
20 UCSF Health workers, who voluntarily set aside their own lives to help save lives, are on their way to New York City.
We are humbled by your selfless sacrifice.
In celebration and appreciation of all first responders and essential workers. 👏🏻👏🏼👏🏽👏🏾👏🏿
This is the story of Jason and Shantel. You see, Jason and Shantel love each other very much. They also love traveling and they love the classic Adam Sandler film, The Wedding Singer.
It all began when Jason reached out to United's social media team, hoping for assistance with his upcoming plan to propose. Some phone calls and one borrowed guitar later, the stage was set for Jason. Put all that together, mix in some helpful United employees and, voila, you have a truly memorable marriage proposal. Congratulations to this fun-loving and happy couple, and here's to many more years of making beautiful music together.
A big thank you to Chicago-based flight attendants Donna W., Marie M., Karen J. and Mark K. for making this proposal come to life.