Three Perfect Days: Guadalajara - United Hub
Hemispheres

Three Perfect Days: Guadalajara

By The Hub team, April 20, 2016

Story by Justin Goldman | Photography by Alexis Lambrou and Jorge Garrido | Hemispheres, April 2016

From mariachi and tequila to contemporary art and gastronomy, Mexicoâs second city offers a tantalizing mix of traditional and modern culture

If Mexico City is the New York of Mexico, then Guadalajara is its Los Angeles—a sprawl of towns and neighborhoods that have been patched together into a metropolis of more than 4 million people. The Jalisco state capital also has perfect weather and a shockingly beautiful population, with a culture that combines modern refinement (art galleries and high-concept restaurants) and spirited tradition (mariachi and lucha libre). Speaking of spirited, Guadalajara also happens to be an hour away from the home of Mexico's most famous export: tequila. Whether you're looking for a cosmopolitan experience or a taste of old Mexico, the Tapatíos, as locals are known, will deliver in style.

Day 1 Graphic

In which Justin cranes his neck at macabre murals, experiences the passion of Mexican soccer fans, and eats at the bone church of restaurants

“It's the coldest day of the year," my cab driver says as we pull away from Guadalajara International Airport. “We're all freezing." I check my phone—it's 72 degrees. A half hour later, still shivering, he drops me at the Hotel Demetria, in the city's trendy Lafayette neighborhood. The Demetria is one of those places that is so architecturally incongruous that it somehow makes sense: a 1930s Mediterranean-style house with a concrete, steel, and glass tower tacked onto the back of it. I enter through a glass atrium, stepping across stone slabs set into a pool, like lily pads, and passing a cluster of Romanesque columns on the way to the elevator. In my suite, I find a white cereal bowl of a bathtub next to a picture window overlooking Avenida de la Paz. I'll be back for that tub.

First, I have an appointment. I stroll a few blocks to Palreal, an open-air coffee shop and restaurant where hummingbirds (called chuparosas, or rose suckers) flit among bougainvilleas. I spot contemporary artist Jose Dávila sitting on the patio sporting a blue blazer, circular glasses, and slicked-back hair. At his urging, I order the house special, lonche de pancita, a pork-belly sandwich messily topped with green tomatillo salsa and avocado. As I napkin salsa from my face, he tells me about Guadalajara's place in Mexico's cultural history.

“Mexico City, for obvious reasons, has always been the big center of it all, but there's always been a certain counterpart in Guadalajara," Dávila says. “In the '30s, at the time of the muralists, José Clemente Orozco was from Guadalajara. Luis Barragán, the famous architect, was from Guadalajara. Juan Rulfo, the writer, was from here. Even now, with the three famous Mexican directors in Hollywood—Iñárritu, Cuarón, and [Guillermo] del Toro—del Toro is from Guadalajara."

Jose D\u00e1vila, artistJose Dávila, artist

After breakfast, Dávila takes me to his studio, a 10-minute drive (as in Los Angeles, access to a car here is essential) up the wide Avenida Federalismo to the appropriately named Colonia Artesanos. The studio, across a narrow street from a metalwork shop, is a multilevel marvel of abstract sculptures in various stages of completion, with several finished pieces—including a series of rotating metal squares hanging from the ceiling and a large pane of glass suspended from a steel frame—on display in an old wrestling gym. Later, as we say goodbye, I ask Dávila for a museum recommendation. “The Cabañas, where the paintings of Orozco are," he says, “is a must.

I take the short drive to the Centro Histórico and the nearly 200-year-old Hospicio Cabañas, a former orphanage with balustrades and pinnacles that reflect the palaces of France and Spain. Once the largest Spanish-built structure in the Americas, it is now a UNESCO World Heritage Site. Inside, I lean back to take in the macabre Orozco frescoes that adorn the ceilings and the sunlit dome. “This is like therapy for the neck," jokes my guide, Rubén, who explains that the murals depict scenes from Mexico's often violent past: Aztec sacrifices, a robotlike Hernán Cortés carrying a huge sword, Philip II bearing a bloody cross to represent the Mexican Inquisition.

“Guadalajara has been an artists' hub for 15, 20 years. Plenty of international artists around the world come to Guadalajara to produce work. Large works, small works, ceramics, metal, copper—you name it." —Jose Dávila

From here, I walk across the main square, Plaza Tapatía, to the Palacio de Gobierno to see more of Orozco's work. On the ceiling of the palace's stairwell looms a terrifying mural of Miguel Hidalgo (the leader of the Mexican Revolution) wielding a flame, surrounded on all sides by casualties of war.

I need some light after all that gloom, so I walk around the corner to sunny Plaza de Armas, where I settle under an ornate gazebo. Kids play by a fountain, old men in cowboy hats lounge under shade trees, and teenagers snap selfies. Across the street is the city's centerpiece, the Catedral de Guadalajara, a Spanish Renaissance church with twin neo-Gothic bell towers that was completed in 1618 (though it's been rebuilt several times due to earthquake damage). I step inside and watch from the rear as penitents knee-crawl down the long middle aisle toward the radiant stained glass windows in the gilded dome.

One more stop in the Centro: I enter Mercado San Juan de Dios, a three-story warren of stands selling jewelry, candy, mariachi suits, lucha libre masks, even caged birds, their songs mingling with the sounds of competitive commerce. Retailers hawk their wares aggressively here—witness the guy who lifts a horse saddle off a counter and shakes its leather tassels in my face.

Chivas moves up the field at duskChivas moves up the field at dusk

The market's second floor is a maze of taco stands, so many that I can't make a choice. So, in the classic fashion of the indecisive traveler, I go somewhere else. A short drive down Calzada Independencia leads me to one of Guadalajara's most pleasant areas, Las Nueve Esquinas (The Nine Corners), a tangle of cobblestone streets that's home to several restaurants proffering a Guadalajaran specialty: birria, or goat stew. I take a seat in the open-air, blue-tile Birrieria Las 9 Esquinas, where I watch a woman hand-press tortillas as I'm served a bowl of the spicy, hearty stew. The meat, spooned onto those tortillas and topped with creamy refried beans and fiery salsa, is divine. I finish it off with a sweet little egg custard called a jericalla.

Pleasantly stuffed, I head back to the city center for a quick digestif at Guadalajara's most venerable dive bar, La Fuente, sometimes called “The Bicycle Bar" due to its decorative centerpiece: a bike that a drunk patron abandoned here back in 1957, and which the owner then mounted on the wall. I kick back a couple of Pacificos and consider the bike, coated with 50 years of dust, trying not to think about all the things I've left in bars over the years.

Consider those chelas (beers) a tailgate of sorts, because my next stop is Estadio Omnilife, home to CD Guadalajara, or Chivas, Mexico's most popular soccer club, in part because it's the only team that exclusively fields home-grown players. I'm a sports fan, but the passion here is unlike anything I've ever seen. Behind one of the goals, supporters cram themselves into a standing-room-only section where they wave flags and chant throughout the game and jump all over each other in an orgy of thunderous joy when Chivas scores. Late in the game, when the opposing team scores to earn a tie, these fans also employ some of the most colorful profanity you'll hear in any language.

An Orozco mural at the Palacio de GobiernoAn Orozco mural at the Palacio de Gobierno

After crawling through an epic post-game traffic jam, I pop back into the Demetria to change clothes. A few blocks from here is Hueso (Spanish for “bone"), a two-year-old restaurant with an all-white interior that feels like a brightly lit version of a Gothic bone church, its walls cluttered with cow skulls and assorted animal bones. The food, served at a long communal table, is more, um, lively. Courses of seafood (scallop ceviche; mussels and shrimp in squid ink; gravlax with avocado sauce) and meat (rack of lamb with mole, short rib topped with thin-sliced roast beef) pair with an excellent Pies de Tierra red wine from Baja California.

“On the ceiling looms a terrifying mural of Miguel Hidalgo wielding a flame, surrounded by casualties of war."

After the meal, chef Alfonso Cadena—who, with his long hair, bandanna, and pointy goatee, has a Jim Morrison air about him—steps out of the open kitchen to say hello. “For me, 'bone' means flavor," he says. “The challenge was, how are we going to make the perception of something repulsive, like a skeleton, into something pretty? It was kind of risky for Guadalajara, which in some ways is very conservative. But you can find a lot of artists, musicians, architects, and I think it's an advantage to have a restaurant here, because I truly believe that Jalisco has this global connection. Jalisco talks about the Mexican culture itself."

By the end of the meal, I'm a little buzzed, more than a little full, and about ready for bed. My waiter has other ideas. He brings me a carajillo, a shot of espresso poured over a sweet Spanish liqueur, Licor 43, on the rocks. I'm suddenly light and bouncy on my feet, so I walk up Avenida Chapultepec and over to the Black Sheep, a popular bar affixed to a backpacker hostel on a small pedestrian plaza. After shooting a few games of pool, I take a seat on the streetside patio, where I sip Don Julio 70 and eavesdrop on the multilingual crowd around me, reflecting on chef Alfonso's words: There truly is a global spirit here.

Day 2 Graphic

In which Justin views mind-bending art, listens to an all-female mariachi band, and ducks flying lucha libre wrestler

I wake up feeling a bit crudo, as they say here. Fortunately, I've got a driver—I don't think I could handle the streetfight that is driving in a Mexican city today. Apprised of my condition, Vicente Rangel, of tour company Sin Fin de Servicios, takes me to the nearest Tortas Toño, a chain that serves the Tapatíos' favorite hangover cure: the torta ahogada, a pork or chicken sandwich on crusty French bread that you dress to your liking with nuclear reactor–level red chile sauce. In my enthusiasm for the life-restoring properties of capsaicin, I go a little overboard with the pepper sauce. Seeing me sweat, Vicente passes along another remedy: a mini Corona.

Revived, I ask Vicente to take me across town to Tonalá, a suburb on the southeast side of the city, to see its famed tianguis, or open-air market. The main thoroughfare, Tonaltecas, is lined with handicraft shops, and twice a week these shops put up booths on the sidewalk to show off their wares: wood carvings, glass sculptures, tequila sets, flowers, tacos at five for 10 pesos (less than 60 cents). The market stretches most of the length of the town and is even more crammed than the Mercado San Juan de Dios. I can't turn around without bumping into a hanging display of jewelry or a Jesus statue—my last collision causing a child riding on his father's shoulders to point and laugh.

Sensing that I'm not handling the human crunch all that well, Vicente leads me onto a side street, to Galeria Bernabe, a ceramics shop that makes hand-painted tableware (a 94-piece set takes three months to make and costs $12,000). As I browse, Vicente gleefully recaps the previous night's soccer match with Javier, one of the owners (they're fans of Atlas, Chivas's intracity rival). “I think I might be sick," Vicente tells me. “I'd rather see Chivas lose than Atlas win." As a Giants fan, I tell him, I feel the same about the Dodgers.

Sculptures at Galeria Sergio Bustamante in TlaquepaqueSculptures at Galeria Sergio Bustamante in Tlaquepaque

From Tonalá, we head to the neighboring suburb of Tlaquepaque, which features an upscale pedestrian ramble of art galleries. We stroll Calle Independencia, stopping at Galeria Sergio Bustamante to marvel at the paintings and sculptures; with their triangular heads, oddly stretched features, and lurid colors, Bustamante's figures resemble characters from a Tim Burton nightmare. We also poke our heads into the Galeria Rodo Padilla, with its ceramic depictions of Mexican folk symbols, and Carlos & Albert, which features in its entryway a beautiful Día de los Muertos Catrina skeleton.

On the street in front of Restaurante El Patio, we encounter an all-female mariachi band playing to a crowd of photo-snapping tourists—some of whom pose amid the musicians midsong. We follow the band into El Patio and sit on the, um, patio as they serenade tables with songs ranging from the traditional “Malagueña" to a mariachified “New York, New York." Afterward, I buttonhole Mayra Casillas and ask her about becoming a mariachi.

“Mariachi is a fundamental part of our culture," she tells me. “When you hear a mariachi, you say, 'Mexico!' My uncles and my father liked to sing, and they gave me the love of Mexican music, but none of them studied it. I was the only one who became a musician."

Inspired by Casillas, we walk a few blocks up to El Parian, a large patio ringed with cantinas. We grab seats and watch as roving mariachis and música norteña (another form of Mexican folk music) players—I count at least 10 bands—go from table to table, singing for tips. After a few songs, I'm ready to order food, but Vicente stops me. He has something special in mind.

“This is not a fancy restaurant," he tells me as we head back across town, “but it's real Mexican seafood, like they make in Nayarit," his home state, Jalisco's neighbor to the north. After about 30 minutes, he pulls onto a small street in the suburb of Zapopan and parks next to El Zarandeao. The warehouselike space is utilitarian, but the food? ¡Dios mío! We start with cups of shrimp soup, then plow through a plate of tender ceviche topped with chunks of avocado, followed by shrimp empanadas, a fillet of fish smoked over an open fire, and finally a plate of grilled shrimp that we eat shell and all—without a doubt, the best camarones I have ever tasted.

After lunch, we head to the center of Zapopan, home to a couple of Guadalajara's signature attractions. We start at the 17th-century Basílica de Nuestra Señora de Zapopan, a huge, dual-towered church that looks more like a fortress than the convent that it was originally built to be. At the church gate, campesinos sell beaded jewelry, a simpler rendition of the mesmerizing beadwork inside the Museo Huichol, attached to the basilica. In the exhibit hall, I stop to consider a bright green-and-red frog—if I licked him, would I hallucinate? A stern look from an attendant discourages me from trying, so I scamper a couple of blocks away, to the Museo de Arte de Zapopan, a boundary-pushing museum for contemporary artists. At the moment it's exhibiting performance pieces by Czech artist Jiří Kovanda. My favorite is a video of Kovanda at London's Tate Modern offering a kiss to each passing patron.

There's been a lot of walking—and eating—so I'm ready for siesta. Vicente drops me back at the Demetria, where my plan is to grab a quick nap and then a soak in the tub before dinner. But when I lie down I feel myself sink deeper and deeper into my cloudlike bed, and by the time I wake, a bath is out of the question. Sigh.

Masked wrestlers hurl each other around as a crowd watches

“Masked wrestlers hurl each other around as vendors prowl the crowd offering white pork skins and Coronas."

A short cab ride away, on a frontage road along the railroad tracks, is i Latina, one of Guadalajara's best-loved restaurants. The place has a sort of found-object decor—every wall painted a different color and bearing a different style of art, no two tables alike. The food too is eclectic. Appetizers include fried-shrimp-and-mango tacos served on thin slices of jicama instead of tortillas. For an entrée, I opt for duck confit terrine in a peanutty mole sauce, washed down with a tamarind margarita. Early in the meal, the room is relaxed, Dolly Parton's “Jolene" playing on the stereo, but by the time I'm finished, the place is filled with stylish people, and the music has switched to bumping David Bowie.

I could imagine a restaurant like i Latina in America, but my next destination could exist only in Mexico: the Arena Coliseo lucha libre ring. Lucha libre is a hopped-up version of the WWE, with far more rabid fans (the cheap seats are literally behind a chainlink fence). Masked wrestlers hurl each other around as vendors prowl the crowd offering white pork skins (no, thanks) and Coronas (yes, please). In some ways, it's a family environment—kids crowd the edge of the walkway to high-five the wrestlers—and in other ways, it's very much not. (To call the ring girls scantily clad would be an understatement, and spectators hurl insults that would make a Chivas fan blush.) At least once, a wrestler wades into the crowd to do battle with mask-wearing fans.

After the last match, the crowd pours out of the arena, a mass of humanity clogging the narrow street. Grinning men stop for photos with ring girls, smoke rises from mounds of carne asada on taco-stand grills, kids in brand-new lucha libre masks dash by, their parents close behind. It might not be the kind of scene you'd find in a guidebook, but this, right here, is Mexico.

Day 3 Graphic

In which Justin tours the world famous blue agave fields, tastes fine tequila, and dances past the break of dawn

I'm going to need a good base for today's activities, so I start at La Cafeteria, a popular brunch spot in a lovely old stucco house nestled among French mansions on Avenida Libertad. The specialty here is chilaquiles—nachos drowned in spicy tomato ranchero sauce and topped with crunchy chicharrón—which I devour as I sit on the shaded patio, enjoying the perfect morning weather.

Now I'm ready to get acquainted with the spirit of Mexico. Juan Pablo Ramírez, a guide for Jose Cuervo who goes by J.P., has agreed to take me and my friend Matt—an Angeleno in town on business—to the town of Tequila, an hour northwest of Guadalajara, for a tour of La Rojeña. The oldest distillery in the Americas, it has produced Cuervo tequila since 1758.

J.P., a former rock musician, grew up in Guadalajara but moved to Tequila because he liked the small-town feel. “Also, the tequila," he adds with a laugh. From Guadalajara, we take the historic Ruta del Tequila, passing the 9,580-foot Volcán de Tequila, roadside tequileros, and the sprawling, 145-year-old Herradura distillery in Amatitán. We descend into a valley, crossing railroad tracks where migrant laborers wait to jump the train to the States, and cut through fields of blue agave.

We pull onto one of the tracts, tires crunching on the parched, rocky soil. Between rows of spiky blue agave, sprouting waist-high from the earth like alien tentacles extricating themselves from shallow graves, we find Ismael Gama, a fourth-generation jimador who has worked these fields for nearly 50 years. He doffs his white cowboy hat, then selects a good-size agave plant—one with a piña, or pineapple-shaped heart, of about 130 pounds, which will produce about seven liters of tequila—and takes his machete to the leaves. In a matter of moments, he has uprooted the heart, which he splits so we can taste the fibrous, jicamalike center.

Juan Pablo Ram\u00edrez, guide, Jose CuervoJuan Pablo Ramírez, guide, Jose Cuervo

We continue into Tequila, part of a UNESCO World Heritage site, over cobblestone streets, past an 18th-century church, to La Rojeña. J.P. leads us through the gates of the yellow-walled hacienda, past a tall statue of a black bird (cuervo is Spanish for “raven"), and into the production facility. All around are heaps of harvested piñas; the air is full of the sweet, bready smell of fermentation. By the stills, where the agave wine that's extracted from the plants is distilled into tequila, we stop to taste a 110-proof blanco, then continue into the barrel room, where we sample reposado (aged six months) and añejo (aged a year or more) tequilas to see how the wood mellows the agave and imparts oak and vanilla notes to the liquor.

“I like it in Tequila because it's a really calm life. It's not as fast as Guadalajara. It's growing a lot, but the essence of the town is still calm."—Juan Pablo Ramírez

“What I look for in tequila is the taste of the plant," J.P. says. “When I drink the añejos, I taste the wood, so I prefer the blancos."

Next, J.P. takes us down to the La Reserva de la Familia Cellar, home to bottles of 100-plus-year-old blancos and barrels of the three-to-seven-year-old Reserva, one of the world's finest liquors. (“It's the cognac of tequilas," J.P. says.) I ladle myself a glass straight from the barrel. “This must be what magic tastes like," I say to Matt. “This is the best thing that's ever happened to me," he replies.

Tour finished, we cross the plaza to La Antigua Casona, the main restaurant in Mundo Cuervo's Solar de las Ánimas hotel. After a much-needed three-course meal—a tuna-poke tostada with avocado sauce and cucumber, beef tenderloin in mole sauce, and a fluffy slice of chocolate cake—I feel as if I've reinfused some blood into all that tequila in my veins.

Jimador Ismael Gama uproots a blue agave to harvest the pi\u00f1aJimador Ismael Gama uproots a blue agave to harvest the piña

After lunch, J.P. arranges for a friend to give us a ride back to the city. I'm still a bit bleary when I walk into the Demetria, but everything gets clear when I lock eyes on that tub. It's time. After a long soak and a quick snooze, I go upstairs to the hotel's rooftop pool and pass some time on a lounge chair looking down on the tree-lined streets of Lafayette and Chapultepec. A few laps to work up an appetite, and I'm ready for dinner.

A short cab ride brings me to the upscale Providencia neighborhood. I'm reuniting with Matt at La Tequila, a two-story brick restaurant that offers high-end takes on traditional Mexican fare—and lots of its namesake spirit, as evidenced by the bottles on the walls. We sit on the upstairs patio, where we watch a pickup soccer game going on across the street. The drink menu has 11 pages of tequilas, mezcals, and sotoles (another spirit distilled from agave), but that Cuervo Reserva was so good that we can't help but order it again. We're a little more adventurous with our appetizers: chapulines (chopped grasshoppers) and escamoles (ant larvae), which look like lentils and serve as a salty tortilla topping. For an entrée, Matt has a molcajete, a stone mortar filled with steak, shrimp, sausage, avocado, and nopal (cactus strips), while I opt for suckling pig that's been slow-roasted in dried chiles and pulque, a traditional fermented beverage.

“Spiky blue agaves sprout from the earth like alien tentacles extricating themselves from shallow graves."

It would be easy (and almost certainly advisable) to call it an evening, but it's my last night in Mexico, and I ain't going out like that. So: ¡Carajillos!

We hop a cab to Avenida de las Américas, a busy strip of shiny malls and office towers, disembarking at Evva, the city's trendiest club. Inside, the sounds of Ricky Martin, J. Lo, and Pitbull (“Pitbull's some kind of god here," Matt tells me) pump across the dance floor and the rooftop pool, causing insanely good-looking men and women—seriously, the most attractive people I've ever seen—to shake it. We find a table and watch through the neon light as waiters parade by bearing champagne in ice buckets, sparklers shooting into the air. A friendly local guy comes over and photobombs one of our selfies, then pours tequila in our mouths.

When the lights come on, we head down the escalator to find the sun creeping over the tops of the palm trees on the avenue. I turn to Matt, smile, and say, “Who's ready for a fourth perfect day?"

Hemispheres managing editor Justin Goldmanknew he would love Guadalajara—after all, his favorite hot sauce is Tapatío.


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United Plans Largest Transatlantic Expansion in its History, Including 10 New Flights and Five New Destinations Debuting Summer 2022

Airline sets course to destinations not served by any other North American carrier in Amman, Jordan; Azores, Portugal; Bergen, Norway; Palma de Mallorca, Spain and Tenerife, Spain
By United Newsroom, October 14, 2021

CHICAGO, Oct. 14, 2021 /PRNewswire/ -- United today announced the largest transatlantic expansion in its history, including 10 new flights and five new, vogue destinations – Amman, Jordan; Bergen, Norway; Azores, Portugal; Palma de Mallorca, Spain and Tenerife in the Spanish Canary Islands. All of the new routes – which are set to begin in Spring 2022 – are not served by any other North American carrier. Additionally, next year, United will add new flights to five popular European destinations: Berlin, Dublin, Milan, Munich and Rome. Lastly, United will launch seven routes that were interrupted due to the pandemic to Bangalore, Frankfurt, Tokyo's Haneda Airport, Nice and Zurich. Flights are subject to government approval.

"Given our big expectations for a rebound in travel to Europe for summer, this is the right time to leverage our leading global network in new, exciting ways," said Patrick Quayle, senior vice president of international network and alliances at United. "Our expansion offers the widest range of destinations to discover – introducing new, trendy locales that our customers will love, as well as adding more flights to iconic, popular cities."

Amman, Jordan

United will begin new capital to capital service between Washington, D.C. and Amman, Jordan starting May 5. Customers will be able to explore the numerous historical sites in and around Amman, as well as visit Jordan's other top destinations including Petra, the Dead Sea and the Wadi Rum desert. United will be the only North American carrier flying direct to Amman with service three times weekly with a Boeing 787-8 Dreamliner.

Ponta Delgada, Azores, Portugal

United will add a third Portuguese destination to its global network with brand new flights between New York/Newark and Ponta Delgada in the Azores beginning May 13. The carrier will offer the most flights between the U.S. and Portugal of any North American airline and will be the only airline to fly to the Azores from the New York metro area. This daily service joins United's existing flights to Porto, which will return in March, and Lisbon, which the airline is currently operating from New York/Newark and will resume from Washington, D.C. next summer. United will fly a brand-new Boeing 737 MAX 8 aircraft featuring United's new signature interior with enhanced seat back entertainment with Bluetooth connectivity and overhead bin space for every customer.

Bergen, Norway

Beginning May 20, United will become the only U.S. carrier to fly to Norway with flights launching between New York/Newark and Bergen. United will offer three times weekly service on a Boeing 757-200, allowing customers to experience Bergen's surrounding mountainous landscape and breathtaking fjords. United will be the only carrier to fly to Bergen from the U.S.

Palma de Mallorca, Balearic Islands, Spain

United is expanding its Spanish beach getaway destinations with three times weekly flights between New York/Newark and Palma de Mallorca in the Balearic Islands, launching June 2 with a Boeing 767-300ER. This will be the first and only flight between the U.S. and Mallorca and will add to United's existing service to Madrid and Barcelona.

Tenerife, Canary Islands, Spain

Travelers looking for an additional new beach destination can enjoy the stunning black and white sand beaches of Spain's Canary Islands with United's new flight from New York/Newark to Tenerife. United will be the only airline to fly direct between the Canary Islands and North America with three-times weekly service launching June 9 with a Boeing 757-200. Along with the new service to Palma de Mallorca, United will fly to more Spanish destinations from North America than any other airline.

Expanded European Service

United is also adding flights to some of Europe's most iconic cities in anticipation of a resurgence in visitors. Next spring United will add:

  • New daily flights between Denver and Munich – joining existing service from Denver to Frankfurt and London which is expected to resume in March. United is the only U.S. airline to offer transatlantic service from Denver.
  • New daily flights between Chicago and Milan, joining existing seasonal flights between Chicago and Rome. United will be the only airline to offer a direct flight between Chicago and Milan, adding to its existing service between New York/Newark and Milan.
  • New daily capital to capital service between Washington, D.C. and Berlin, joining our other service to Berlin from New York/Newark. United is the only U.S. airline with direct flights to Berlin.
  • An additional daily flight from New York/Newark to Dublin and Rome.

In addition to these new routes, United will begin seven routes that were interrupted by the pandemic:

  • Daily flights between San Francisco and Bangalore beginning May 26
  • Daily flights between New York/Newark and Nice beginning April 29
  • A second daily flight between New York/Newark and Frankfurt beginning April 23
  • Daily flights between Chicago and Zurich beginning April 23
  • Flights from Washington, D.C., Los Angeles and New York/Newark to Tokyo's Haneda airport by March 26

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlusSM program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind. To manage entry requirements in different destinations, and find places to get tests, customer can visit United's Travel Ready Center.

United Next

United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:

  • Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
  • Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
  • Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
  • Required all U.S. employees to receive a COVID-19 vaccination.
  • Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website. 
  • Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
  • Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to  purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
  • Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C.  For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, 872.825.8640, media.relations@united.com

United Announces Promotions and Leadership Changes in Network Planning and Procurement

United promotes Ankit Gupta to SVP of Domestic Planning and United Express, Patrick Quayle to SVP International Network and Alliances
By United Newsroom, October 11, 2021

CHICAGO, Oct. 11, 2021 /PRNewswire/ -- United Airlines today announced the promotion of Ankit Gupta to Senior Vice President of Domestic Planning and United Express, and Patrick Quayle to Senior Vice President International Network and Alliances. Both Gupta and Quayle will continue to report directly to Andrew Nocella, United's Chief Commercial Officer.

In addition to these promotions, United also named former United Express Senior Vice President Sarah Murphy to lead the airline's new Global Sourcing organization as Senior Vice President of Global Sourcing and Chief Procurement Officer. Murphy will now report to Gerry Laderman, United's Chief Financial Officer.

Ankit Gupta

"As we work to deliver the best customer experience in North America with a dramatic increase in premium seats, Ankit's leadership in developing the United Next vision has us poised to exceed our customers' expectations as we meet the resurgence in air travel," said Nocella. "He has helped us execute network strategies that would ordinarily take years to develop in a matter of months. And as we play an ongoing and key role in the U.S. economic recovery, we will continue to shape our domestic network with a fleet that spans the CRJ-550 to cutting-edge mainline narrowbody aircraft."

Gupta, formerly Vice President of Network Planning and Scheduling, will now assume responsibility for the operation and strategy of the United Express network in addition to leading the domestic planning team. By linking the United Express operation more closely with the airline's domestic planning team, United expects to better optimize its network and deliver a better, more consistent experience with the products and services it offers.

Patrick Quayle

"Patrick continues to be instrumental in enhancing the alliances that benefit both United and our partners by helping us reach destinations each carrier is unable to serve with its fleet alone," said Nocella. "He led the design and interior configuration for more than 1,000 of our aircraft, including United Polaris, United Premium Plus and our high-premium Boeing 767-300ER aircraft and continues to reshape our network in the midst of a radically different demand environment, making the most of rapidly changing economic and passenger trends."

Quayle, also a former Vice President on United's network planning team, played a key role for the airline through the pandemic, leading the airline from just 10 daily international flights in early 2020 to now becoming the flag carrier of the U.S. as the largest international carrier in the country, with the largest trans-Atlantic and trans-Pacific networks, as well as holding the position as the number one carrier to Central America.

Sarah Murphy

As the new leader of the Global Sourcing team, Murphy will leverage her experience leading teams in United's finance and operating groups and will build upon the procurement team's track record of success in driving efficiencies among the airline's vendors and suppliers to deliver for United's employees, customers and the communities it serves.

"With Sarah's extensive operating and capital budget expertise, and her deep knowledge of our operations, she is uniquely positioned to enhance our ability to source the goods and services we need in order to transform the customer experience and change the way people think about United while protecting the company's bottom line," said Laderman.

United Next

United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:

  • Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
  • Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
  • Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
  • Required all U.S. employees to receive a COVID-19 vaccination.
  • Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website. 
  • Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
  • Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to  purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
  • Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C.  For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

 

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Plans Largest Domestic Schedule Since March 2020

December schedule includes new connections between the Midwest and warm weather cities like Las Vegas and Orlando as well as nearly 70 daily flights to ski destinations, including new service between Orange County and Aspen
By United Newsroom, October 07, 2021

CHICAGO, Oct. 7, 2021 /PRNewswire/ -- United today announced that it will fly its biggest domestic schedule since the start of the pandemic to meet an expected surge in holiday travel, with an emphasis on connecting the Midwest to warm weather cities like Las Vegas and Orlando as well as offering nearly 70 daily flights to ski destinations, including new service between Orange County and Aspen.

According to United, holiday travel flight searches on united.com and the airline's app are up 16%, compared to 2019. The airline expects the busiest travel days for the Thanksgiving holiday will be Wednesday, November 24 and Sunday, November 28, while popular days for winter holiday travel are expected to be Thursday, December 23 and Sunday, January 2.

The airline plans to offer more than 3,500 daily domestic flights in December, representing 91% of its domestic capacity compared to 2019.

"We're seeing a lot of pent-up demand in our data and are offering a December schedule that centers on the two things people want most for the holidays: warm sunshine and fresh snow," said Ankit Gupta, vice president of network planning and scheduling at United. "We know families and friends are eager to reunite this holiday season, which is why we're thrilled to add new flights that will help them connect and celebrate together."

In December, United will begin new direct flights to Las Vegas and Phoenix from Cleveland, and to Orlando from Indianapolis. The carrier also will resume eight popular direct flights from Midwest cities, including routes to Fort Lauderdale, Fort Myers, Orlando and Tampa, offering the most mainline departures the airline has flown from Cleveland since 2014 including direct service to Nassau and Cancun. United will offer up to 195 daily flights to 12 destinations in Florida this winter, the most flights to the Sunshine State in company history. United is also resuming direct flights from Columbus, Indianapolis, Milwaukee and Pittsburgh to Fort Myers – which were some of the airline's most popular point-to-point flights last winter.

Customers who prefer fresh powder can enjoy more flights to ski destinations with United than any other carrier. The airline offers 66 daily flights to over a dozen ski destinations across the U.S., including brand new service beginning this December between Orange County and Aspen. This winter season, United will have flights to Aspen/Snowmass, Bishop/Mammoth, Bozeman/Big Sky, Eagle/Vail, Kalispell, Gunnison/Crested Butte, Hayden/Steamboat Springs, Jackson Hole, Montrose/Telluride, Reno/Tahoe, Sun Valley from its hub airports.

Earlier this year, United announced that it will add 150 flights to warm-weather destinations this winter season. All of these flights and more are available now on united.com and United's mobile app.

Committed to Ensuring a Safe Journey

United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus℠ program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind. Customers can review COVID-19 entry requirements, find local testing options and upload any required testing and vaccination records for domestic and international travel, all in United's Travel Ready Center. United was the first airline to integrate all these features into its mobile app and website.

United Next

United is more focused than ever on its commitment to customers and employees. In addition to today's announcement, United has recently:

  • Launched an ambitious plan to transform the United customer experience by adding and upgrading hundreds of aircraft as well as investing in features like larger overhead bins, seatback entertainment in every seat and the industry's fastest available Wi-Fi.
  • Announced a goal to create 25,000 unionized jobs by 2026 that includes careers as pilots, flight attendants, agents, technicians, and dispatchers.
  • Announced that United will train at least 5,000 pilots by 2030 through the United Aviate Academy, with the plan of at least half being women and people of color.
  • Required all U.S. employees to receive a COVID-19 vaccination.
  • Became the first airline to offer customers the ability to check their destination's travel requirements, schedule COVID-19 tests and more on its mobile app and website.
  • Invested in emerging technologies that are designed to decarbonize air travel, like an agreement to work with urban air mobility company Archer, an investment in aircraft startup Heart Aerospace and a purchase agreement with Boom Supersonic.
  • Committed to going 100% green by 2050 by reducing 100% of our greenhouse gas emissions without relying on traditional carbon offsets, including a recent agreement to purchase one and a half times the amount of all of the rest of the world's airlines' publicly announced Sustainable Aviation Fuel commitments combined.
  • Eliminated change fees for all economy and premium cabin tickets for travel within the U.S.

About United

United's shared purpose is "Connecting People. Uniting the World." In 2019, United and United Express® carriers operated more than 1.7 million flights carrying more than 162 million customers. United has the most comprehensive route network among North American carriers, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. For more about how to join the United team, please visit united.com/careers and more information about the company is at united.com. United Airlines Holdings, Inc. is traded on the Nasdaq under the symbol "UAL".

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

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