Three Perfect Days: Milan - United Hub

Three Perfect Days: Milan

By The Hub team , September 24, 2014

Story by Clodagh Kinsella | Photography by Susan Wright | Hemispheres, September 2014

Italy's financial hub may not have the historical flourishes of cities like Rome, Venice and Florence, but scratch its famously stylish surface and you'll find a wealth of world-class art, architecture and design

Moneyed, modern and relentlessly chic, Milan can seem a little un-Italian to the first-time visitor. Large swaths of the city were rebuilt after World War II, so it lacks the sheer concentration of historical landmarks found in other Italian destinations. As a local saying has it: “Rome is a voluptuous woman whose gifts are very apparent, while Milan is the shy, demure girl whose treasures are plentiful but discovered in time."

“Shy" might be pushing it, but Milan's businesslike facade does mask a rich past. Founded in 400 B.C., this former capital of the Western Roman Empire has been reshaped by a procession of rulers, from the Viscontis, beginning in the 13th century, to Mussolini in the 20th—influences marked by the Gothic spires of the Duomo and the blunt Rationalism of the Triennale. You'll find many beautiful architectural landmarks as you make your way around Milan—if you can drag your eyes away from the beautiful people.

Mostly, of course, Milan is celebrated for its style—its fashion weeks showcasing storied labels like Armani and Prada, and the Salone del Mobile furniture fair. As one of the “big four" fashion capitals, Milan boasts unrivaled luxury shopping in plush enclaves like the Quadrilatero della Moda. It's not surprising, then, that this multifaceted city is set to host the 2015 Universal Exposition: technology, culture, creativity and tradition are subjects Milan knows well.

DAY ONE | For centuries, the Virgin Mary atop the Duomo dominated Milan's skyline, but from your suite at Palazzo Parigi, you look out on a new kind of iconography: the high-concept skyscrapers of the Porta Nuova business district. Your hotel goes a more traditional route. Situated in a 17th-century palace, it was transformed over the last five years into an imperial property strewn with antique statuary, elaborate chandeliers and acres of Carrara marble.

Breakfast arrives on wheels. You pick at slivers of exotic fruit and a delicate omelet on your private terrace, and then prepare yourself for a crash course in Milanese design. You've opted to get around today on the back of a slick Garibaldi 71, rented from storied bicycle maker Rossignoli. At the company's Brera store, fifth-generation scion Matia Bonato uses a 20-foot pole to pluck the bike from a lofty ceiling rack. “It's not about strength," he says, “but technique."

A streetcar in artsy NavigliA streetcar in artsy Navigli

From here, you judder over cobblestones to Parco Sempione, where you pause to take in the sprawling 15th-century fortification Castello Sforzesco and the 19th-century Arco della Pace. You lock your bike at the foot of Torre Branca, the 350-foot steel-tube viewing tower designed by architect Gio Ponti for the 1933 Triennale. “You know Santa Maria delle Grazie, where they keep 'The Last Supper'?" says the elevator operator on the way up. “My local church."

At the Triennale museum next door, there's more ingenious Italian design on display, including the Olivetti typewriter and the Bialetti stovetop espresso pot. You pay homage to the latter with a coffee overlooking the sculpture garden. Giorgio de Chirico's hypnotic “water-parquet" installation leaves you a little woozy, so you decide to move on to a more utilitarian form of design.

Studio Museo Achille Castiglioni, honoring the inventor of the swooping 1960s “Arco" floor lamp, is less museum than time capsule—its tractor-seat stools, arch-lever files and quirky cutlery left untouched since the designer died in 2002. “I had a terrible childhood," says the designer's daughter, Giovanna, your tour guide. “Because my father loved everyday objects, he always stole my toys." She pulls out a VLM light switch, Castiglioni's ubiquitous design. “He'd carry it around in his pocket. You'd always know where he was by the clicking."

You trade your bike for the metro and emerge in Zona Tortona, a former industrial district that's reinvented itself as a design mecca, home to Armani's head offices and the famous furniture fair. You navigate its narrow, graffitied streets in search of Da Noi In, which is known for its inspired seafood dishes. In a stunning outdoor courtyard, you sample a platter of house-smoked swordfish, tuna and salmon, served with Ligurian olives, followed by aromatic potato gnocchi in a bright basil cream.

Modern designs at the Museo Achille CastiglioniModern designs at the Museo Achille Castiglioni

A postprandial stroll through bohemian Navigli, with its network of canals—the highway system of medieval Milan—makes room for dessert: an apricot gelato from the artisanal chain Grom. From here, you veer north to slow food mall Eataly, where you join shoppers browsing three floors of giant hams, vats of olive oil and chocolate waterfalls, or mainlining piadine flatbread in the eateries along its perimeter. You nurse a prosecco, serenaded by a trio of electric guitarists with gray Afros and a liberal approach to the question of tone.

Next, you stroll down the pedestrian shopping strip Corso Como, emerging into Piazza Gae Aulenti, Porta Nuova's central plaza, which—a plaque informs you—is meant to serve as a contemporary Roman forum. Eyeing the undulating UniCredit Tower, a young man in front of you cries: “I feel nothing!" Judging by the square's many pop-up bars, and the happy chatterers therein, he's in the minority.

An endless elevated walkway deposits you at Ristorante Berton, Friuli-born chef Andrea Berton's sleek testament to restraint. Surrounded by men in thick-rimmed glasses (a Fashion Week hangover), you polish off six first-rate courses, including a dish of baby scallops and licorice that resembles a Yayoi Kusama dot painting. And that, you decide, is enough conceptual flair for one day. You head back to your hotel and the soothing strains of classical piano drifting through the lobby.

The Triennale's kaleidoscopic tower

The Triennale's kaleidoscopic tower

DAY TWO  | Milan's status as a design capital doesn't just rest on skyscrapers and showrooms; its historic monuments were just as innovative in their day. This classical spirit drives you to the iconic Pasticceria Marchesi, which has been serving up pastries since 1824. Following tradition, you settle up first, then wait as an angelic white-haired lady hands you cannoncini—cream-filled puff pastry horns. At the café's tiny bar, women with la Rinascente shopping bags drown out the clink of porcelain, nibbling their confections with a restraint you can't muster.

Sugar level high, you speed-shuffle down Corso Magenta to Santa Maria delle Grazie, home to “The Last Supper," or “Il Cenacolo"—Leonardo da Vinci's depiction of Christ breaking bread and brokering betrayal. Your guide, Alice, who runs Viator's art tour, steers you through the Dominican convent's hidden cloister. You spot a monk in flowing white robes studying a Bible. “They always tell me I should talk less and pray more," says Alice in a respectful whisper.

Hushed reverence seems the apt response as you stand before the painting. Unlike the fresco opposite, Leonardo's work was applied directly onto dry wall, which is the reason for its fragility (and your 15-minute viewing slot), but also for its celebrated vividness. You note how light from the refectory windows suffuses the painting's edge, seeming to expand the room's dimensions. Alice nods and says, “It's the Renaissance doing 3-D."

Art and religion also intersect at San Maurizio al Monastero Maggiore, whose low-key exterior belies the splendor inside: a seamless patchwork of luminous 16th-century devotional paintings. Next, you make your way to the dazzling Santa Maria presso San Satiro, off Via Torino, whose sole devotee is a businessman, head bowed, a briefcase at his feet. Your final stop on the tour is San Giovanni in Conca, Milan's last remaining Romanesque crypt, surreally hidden beneath the traffic-clogged Piazza Missori.

Personal shopper Melanie Payge

La Latteria, on Via San Marco, is equally overlooked by guidebooks. Old milk stores of its kind are dying out, but the blue-tiled, eight-table joint—covered in pictures of flowers—overflows. “Congratulations," booms a regular as you take your seat. “You've found Milan's last authentic restaurant!" You try the signature Crudaiola All Arturo Con Burgul, an assortment of market-fresh vegetables with glugs of olive oil and bulgur wheat, and follow it up with ice cream and stewed apples. Given the no-reservations policy, newcomers rush your table as you exit.

As you approach the second hotel of your stay, the Bulgari, you are overtaken by brash supercars racing up its private lane. Beyond the hotel gates, though, you find verdant grounds adjoining the city's Orto Botanico and interiors of oak, bronze and matte black marble. Bulgari's first foray into the hotel field is a surprisingly calming space—not least its plush basement spa, where you enjoy an hour-long massage before dipping into the golden, mosaic-lined pool.

Italians are known for their ability to take it easy, and there's no better example of this impulse than the Duomo. The cathedral, characterized by a mish-mash of styles and influences, took nearly six centuries to complete (locals call it their “never-ending story"). On the roof, amid a forest of spires, you are treated to a view of Milan's equally eclectic skyline, dominated by the Modernist monolith the Pirelli Tower and the bulging, buttressed Torre Velasca, famous for taking Brutalist architecture to new heights.

You see pigeons dive-bombing shoppers as you enter the crucifix-shaped Galleria Vittorio Emanuele II, which opened in 1867 and is said to be the world's oldest mall. Campari was invented below the mall's glass-vaulted roof, so you order the carmine-colored beverage at Camparino in Galleria, which sets you up for a whirlwind perusal of the futurist art in Museo del Novocento, a quick totter across Piazza del Duomo.

Dinner is at the colorful Giacomo Arengario, located at the top of the museum's Guggenheim-like spiral ramp. You have seared tuna steak served with umami-rich asparagus parmigiano, which you munch while taking in an epic close-up view of the Duomo. Back outside, you are surprised to find yourself alone, gazing up at the astonishingly dense concentration of spires. Happy voices lure you back toward the terrace bars lining the shopping arcade. There's time for one more Campari before bed.

The elegant interior of La ScalaThe elegant interior of La Scala

DAY THREE | You wake on soft cotton sheets in your handsome suite, pad over to the spacious walk-in closet and pluck today's outfit from impressively heavy oak hangers. Suitably attired, you head to the Armani Hotel's Bamboo Bar, with its louvered windows looking over the city's rooftops and women in crisp white shirts downing espressos. Milan may be fashion-obsessed, but food still counts: You kick off your day with slices of robust Culatello di Zibello, the king of Italian cured hams, alongside artisanal rolls and a brut prosecco.

You have more style-watching in store today, much of it overseen by personal shopper Melanie Payge, whose clients have included the royal family of Monaco. You start your journey on chic Via Manzoni, passing a lady in precipitous heels walking four dogs. In two seconds flat, your guide identifies the brand of your sweater (Jil Sander) and then deconstructs a man sporting the classic Milanese look of navy blazer, beige pants and loafers: “Larusmiani," she says, referring to the oldest luxury tailor on the luxe Via Montenapoleone. “That's where they all go."

You enter Gianluca Saitto's Brera boutique to a flurry of baci. “He's the new Armani," whispers Melanie as you explore an array of medieval-style tunics and rock 'n' roll jackets. Roberto Musso's hand-painted Como-silk dresses and Massimo Izzo's baroque aquatic jewelry are just as exclusive. Izzo, a brooding Sicilian, fits a weighty, double-finger seahorse ring onto your hand, and it feels like long-lost treasure dredged from the ocean floor.

Federico Sangalli's Piazza San Babila atelier transports you to the age of haute couture. Here, rows of elderly seamstresses work on pedal-operated machines, using 1950s techniques to create handcrafted clothing for Milanese society ladies. “When I took over the family business, we had perfect technique but an old language," says Sangalli. Then he cuts the lights to demonstrate his latest sartorial innovation: a fiber-optic, glow-in-the-dark silk gown. “When I saw the fabric," he recalls dreamily, “I said, 'I must create a dress.'"

Shoppers in front of a Gucci store on Via MontenapoleoneShoppers in front of a Gucci store on Via Montenapoleone

Your next stop is Melanie's favorite lunch spot, Il Salumaio di Montenapoleone, which occupies the Bagatti Valsecchi Museum's neo-Renaissance courtyard. Gilded youths swap gossip over homemade pasta—for which the restaurant and delicatessen justifiably are famed—while the owner smokes a fat cigar on the sidelines. Transfixed, you consume a generous plate of spinach and ricotta tortellini with butter and sage. Like the venue's supermodel clientele, it's beautifully sleek and light.

You continue your immersion in the good life at Villa Necchi Campiglio, a 1930s residence designed by Piero Portaluppi that now serves as a shrine to the decorative arts. You wander through a series of sublime rooms bedecked in walnut parquet, rosewood and lapis lazuli, their progressive Art Deco lines softened by 19th-century interiors. There is something dreamlike about the place, and you drift around blissfully unaware that you're running short on time for your last stop of the night.

It seems fitting that you'd end your stay in Milan at the iconic Teatro alla Scala—La Scala—the spiritual home of opera, Italy's defining art. The exquisite neoclassical theater opened in 1778 with a performance by Antonio Salieri. Tonight, you'll be seeing “Così fan tutte" by Mozart, the composer who drove Salieri into a downward spiral of pathological jealousy.

The Palazzo Parigi hotel, which occupies a 17th-century palaceThe Palazzo Parigi hotel, which occupies a 17th-century palace

There's little time for dinner before the show, but the Italians have elevated the aperitivo into a compelling substitute—not least at the Bulgari. You sip the hotel's gin- and Aperol-laced namesake cocktail at a secluded garden table, while demolishing a tray of salty focaccia, rich almonds, golfball-size mozzarella bocconcini and prosciutto piadine. That's the body taken care of—now for the soul.

Upon entering La Scala, Stendhal is said to have succumbed to the syndrome named for him—the lavish gilt-and-crimson décor overwhelming his emotions so thoroughly he had a breakdown. While you don't swoon with appreciation at the sight of the theater, it is impressive, more so when the music swirls around the room. Soon, though, you find your attention flitting between the lovers on stage and the mise-en-scène of Milanese socialites at play, unsure which is the more compelling.

Keyed up by the opera and the sudden roar of scooters radiating from La Scala's steps, you walk a hundred yards to the still-lit Galleria Vittorio Emanuele II. You're intending to make a final sweep of its elegant naves (and maybe satisfy your newfound Campari itch) but instead stop at the entrance, distracted by two workmen buffing its façade. The curtain has fallen at La Scala, but Milan is already prepping for tomorrow's show.

Antwerp-based writer Clodagh Kinsella has decided to rethink her wardrobe since returning from Milan.

This article was written by Clodagh Kinsella from Rhapsody Magazine and was legally licensed through the NewsCred publisher network.

Reflecting on Veterans Day: a message from our CEO Oscar Munoz

By Oscar Munoz, CEO, United Airlines , November 11, 2019

Right now, around the world, brave members of America's armed forces are on duty, defending our freedom and upholding our values.

When not laser-focused on the mission at hand, they're looking forward to the day when their service to our nation is fulfilled and they can reunite with their families.

They are also imagining how they can use their hard-earned skills to build an exciting, rewarding and important career when they return home.

I want them to look no further than United Airlines.

That's why we are focused on recruiting, developing and championing veterans across our company, demonstrating to our returning women and men in uniform that United is the best possible place for them to put their training, knowledge, discipline and character to the noblest use.

They've developed their knowledge and skills in some of the worst of times. We hope they will use those skills to keep United performing at our best, all of the time.

That's why we are accelerating our efforts to onboard the best and the brightest, and substantially increasing our overall recruitment numbers each year.

We recently launched a new sponsorship program to support onboarding veterans into United and a new care package program to support deployed employees. It's one more reason why United continues to rank high - and rise higher - as a top workplace for veterans. In fact, we jumped 21 spots this year on Indeed.com's list of the top U.S workplaces for veterans. This is a testament to our increased recruiting efforts, as well as our efforts to create a culture where veterans feel valued and supported.

We use the special reach and resources of our global operations to partner with outstanding organizations. This is our way of stepping up and going the extra mile for all those who've stepped forward to answer our nation's call.

We do this year-round, and the month of November is no exception; however, it is exceptional, especially as we mark Veterans Day.

As we pay tribute to all Americans who have served in uniform and carried our flag into battle throughout our history, let's also keep our thoughts with the women and men who are serving around the world, now. They belong to a generation of post-9/11 veterans who've taken part in the longest sustained period of conflict in our history.

Never has so much been asked by so many of so few.... for so long. These heroes represent every color and creed. They are drawn from across the country and many immigrated to our shores.

They then freely choose to serve in the most distant and dangerous regions of the world, to protect democracy in its moments of maximum danger.

Wherever they serve - however they serve - whether they put on a uniform each day, or serve in ways which may never be fully known, these Americans wake up each morning willing to offer the "last full measure of devotion" on our behalf.

Every time they do so, they provide a stunning rebuke to the kinds of voices around the world who doubt freedom and democracy's ability to defend itself.

Unfortunately, we know there are those who seem to not understand – or say they do not - what it is that inspires a free people to step forward, willing to lay down their lives so that their country and fellow citizens might live.

But, we – who are both the wards and stewards of the democracy which has been preserved and handed down to us by veterans throughout our history – do understand.

We know that inciting fear and hatred of others is a source of weakness, not strength. And such divisive rhetoric can never inspire solidarity or sacrifice like love for others and love of country can.

It is this quality of devotion that we most honor in our veterans - those who have served, do serve and will serve.

On behalf of a grateful family of 96,000, thank you for your service.

Humbly,

Oscar

United named a top workplace for veterans

By The Hub team , November 10, 2019

Each year around Veterans Day, Indeed, one of the world's largest job search engines, rates companies based on actual employee reviews to identify which ones offer the best opportunities and benefits for current and former U.S. military members. Our dramatic improvement in the rankings this year reflects a stronger commitment than ever before to actively recruiting, developing and nurturing veteran talent.

"We've spent a lot of time over the past 12 months looking for ways to better connect with our employees who served and attract new employees from the military ranks," said Global Catering Operations and Logistics Managing Director Ryan Melby, a U.S. Army veteran and the president of our United for Veterans business resource group.

"Our group is launching a mentorship program, for instance, where we'll assign existing employee-veterans to work with new hires who come to us from the armed forces. Having a friend and an ally like that, someone who can help you translate the skills you picked up in the military to what we do as a civilian company, is invaluable. That initiative is still in its infancy, but I'm really optimistic about what it can do for United and for our veteran population here."

Impressively, we were the only one of our industry peers to move up on the list, further evidence that we're on a good track as a company.

Mission Accomplished

By Matt Adams , November 06, 2019

The question of where David Ferrari was had haunted retired U.S. Army Sergeant Major Vincent Salceto for the better part of 66 years.

Rarely did a week go by that Salceto didn't think about his old friend. Often, he relived their last moments together in a recurring nightmare. In it, it's once again 1953 and Salceto and Ferrari are patrolling a valley in what is now North Korea. Suddenly, explosions shatter the silence and flares light up the night sky.

Crouching under a barrage of bullets, Salceto, the squad's leader, drags two of his men to safety, then he sees Ferrari lying face down on the ground. He runs out to help him, but he's too late. And that's when he always wakes up.

Italian Americans from opposite coasts – Salceto from Philadelphia, Ferrari from San Francisco – the two became close, almost like brothers, after being assigned to the same unit during the Korean War. When Ferrari died, it hit Salceto hard.

"After that, I never let anyone get close to me like I did with Dave," he says. "I couldn't; I didn't want to go through that again."

When the war ended, Salceto wanted to tell Ferrari's family how brave their son and brother had been in battle. Most of all, he wanted to salute his friend at his gravesite and give him a proper farewell.

For decades, though, Salceto had no luck finding his final resting place or locating any of his relatives. Then, in June of this year, he uncovered a clue that led him to the Italian Cemetary in Colma, California, where Ferrari is buried.

Within days, Salceto, who lives in Franklinville, New Jersey, was packed and sitting aboard United Flight 731 from Philadelphia to San Francisco with his wife, Amy, and daughter, Donna Decker, on his way to Colma. For such a meaningful trip, he even wore his Army dress uniform.

That's how San Francisco-based flight attendant Noreen Baldwin spotted him as he walked down the jet bridge to get on the plane.

"I saw him and said to the other crew members, 'Oh my goodness, look at this guy,'" she says. "I knew there had to be a story."

The two struck up a conversation and Salceto told Baldwin why he was traveling. She got emotional listening to him talk and made a point of fussing over him, making sure he and his family had everything they needed.

About halfway through the flight, Baldwin had an idea. She and her fellow crew members would write messages of encouragement to Salceto and invite his fellow passengers to do the same.

"We did it discreetly," says Baldwin. "I asked the customers if they saw the man in uniform, which most had, and asked them if they wanted to write a few words for him on a cocktail napkin. A lot of people did; families did it together, parents got their kids to write something. After the first few rows, I was so choked up that I could barely talk."

When Baldwin surprised Salceto with dozens of hand-written notes, he, too, was speechless. He laid the stack on his lap and read each one. At the same time, the pilots made an announcement about the veteran over the loud speaker, after which the customers on board burst into applause.

"It seems contrived, and I hate using the word organic, but that's what it was; it just happened," Baldwin says. "Mr. Salceto was so loveable and humble, and what he was doing was so incredible, it felt like the right thing to do. And you could tell he was touched."

On June 27, Salceto finally stood before Ferrari's grave and said that long-awaited goodbye. As a trumpeter played "Taps," he unpinned a medal from his jacket and laid it reverently on the headstone.

"I had gotten a Bronze Star for my actions [the night Ferrari died] with a 'V' for valor, and that was the medal I put on Dave's grave," says Salceto, pausing to fight back tears. "I thought he was more deserving of it than I was."

For the first time in years, Salceto felt at peace. His mission was accomplished.

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