Three Perfect Days: Mumbai
Story by Amit Gurbaxani | Photography by Manjari Sharma | Hemispheres, May 2015
Few cities can excite and exhaust a visitor as much as Mumbai. Teeming, muggy and full of noise, the city exists on a precipice, endlessly teetering between energy and anarchy. It is, above all else, a place of contradictions, of gloss and grit, of chalta hai fatalism and fierce ambition. Some might say Mumbai has a dark heart, but few would deny that it's got soul.
In which Amit tucks into the best berry pulav in India and buys a bunch of stuff he doesn't need
Abode, the 20-room “anti-chain" hotel that opened in late 2013 in the tourist hub of Colaba, represents a departure from the over-the-top opulence that has long characterized high-end hospitality in Mumbai. In contrast to the aptly named Taj Mahal Palace nearby, Abode goes for the mix-and-match aesthetic popular with hipster hotels everywhere: patterned Bharat floor tiles, flea market knickknacks, Art Deco furnishings. And if that's not enough quirk for you: They keep packets of cookies by the lobby door, to give to the street children you will inevitably encounter after you leave.
I grab a few packs and head for the gleefully artistic South Mumbai neighborhood of Kala Ghoda, a five-minute stroll from the hotel, pausing along the way to take in a couple of the city's 19th-century architectural gems: the Romanesque Transitional Elphinstone College and the neo-Gothic Indian Mercantile Mansion. I also pop into the Rhythm House, Mumbai's most famous music store, where I grapple with a purchasing decision: Bombay Lounge or Bombay Chill Out?
Roshni Bajaj Sanghvi, Food writer and contributing editor for Vogue India
Breakfast is at the Nutcracker, a small, funky vegetarian eatery that's known for serving excellent comfort food. I have the eggs Kejriwal, a dish of fried eggs on toast topped with cheese and chilies, which puts a spring in my step. I head out into the bright sunshine, passing the caricaturists, palm readers and rice writers lining the sidewalk, on my way to the largest, most unpronounceable museum in Mumbai.
The Chhatrapati Shivaji Maharaj Vastu Sangrahalaya is still commonly referred to as the Prince of Wales Museum, which was its official name until the mid-1990s, when Bombay became Mumbai and many of its landmarks were renamed to reflect national rather than colonial traditions. The museum is housed in a huge domed building, an exceptional example of Indo-Saracenic architecture, which fuses European, Indian and Islamic styles to dramatic effect. The collection here is equally eclectic, encompassing everything from sixth-century religious statues to a stuffed white tiger. “Grrroar!" it says as I walk by—or maybe that's my stomach.
Lunch is a short taxi ride away at Britannia & Co., one of Mumbai's last remaining Parsi cafés, which were established in the early 20th century by Iranian immigrants. The crystal chandelier aside, this is not a swanky place—the paint is peeling, and the most prominent artwork is a portrait of Queen Elizabeth II (the nonagenarian owner, Boman Kohinoor Irani, is a staunch royalist and can generally be found wandering among the diners extolling the virtues of the British Raj). Food writer and Vogue India contributing editor Roshni Bajaj Sanghvi insists, however, that you'd be hard pressed to get a better berry pulav anywhere in India.
“Bombay is easier to love than most big cities because of the social networks and support systems you so quickly form here, no matter which class or caste you belong to." —Roshni Bajaj Sanghvi
To prove her point, Roshni is joining me here, the first stop in a whirlwind tour of her favorite Mumbai eateries. “For me, one of the things that make Bombay such a great place is old restaurants like this," she says. “For a lot of people, it's almost as if their life depends on these places being open, because they go there to eat every day." We order the berry pulav, a richly flavored rice dish of chicken or mutton, spices, fried onions and tart barberries imported from Iran, and round things off with fluffy caramel custard. Boman stops at our table to soak up some deserved praise. “My son is the chef," he says, beaming, then sends us off with wishes for “a pleasant life and a safe journey."
On our stroll back to Kala Ghoda, we walk past the wrought iron gates of the Horniman Circle Gardens, where, in the 1850s, a group of traders formed the city's first stock exchange, in the shade of a banyan tree that still stands today. It's a picturesque, peaceful spot, but Roshni has her own reasons for coming here. “I love that the park is surrounded by people selling street food," she says, “from chana chor garam [fried and spiced chick peas] to bhel puri [a snack of puffed rice]."
I part ways with Roshni and head to the nearby home decor and design store Filter, which is filled with things I want but don't need. Having picked up a few vintage Hindi film posters, I head out to explore the many art galleries that have opened in the Colaba–Kala Ghoda area. One of the more prominent of these, Chatterjee & Lal, is housed inside the pleasantly shabby Kamal Mansion. I pop in to find a young couple taking selfies next to a fiberglass Spider-Man, which is a cast of its creator, British-Indian artist Hetain Patel, wearing the superhero suit.
The Dr. Bhau Daji Lad Mumbai City Museum is as renowned for its architecture as its exhibits
Not far from Patel's Spidey stands a testament to a different kind of power: the 85-foot, basalt-and-concrete Gateway of India, overlooking Mumbai Harbor—a Hindu-Muslim spin on the ceremonial arch. Built by the British in 1911 to commemorate themselves, it was also the point from which the last British troops left the country in 1948, which seems fitting. Today, it serves as a meeting point for locals, who are catered to by a clutter of street vendors selling roasted corn, ice cream and coconut water. I, however, have another kind of beverage in mind.
A quick stroll along the waterfront brings me to Cafe Marina, a rooftop bar that provides a perfect vantage point as the sun sets over the harbor, dousing the Gateway and the Taj hotel in pink and orange hues. “What's that?" I ask my waiter, pointing at a huge white structure in the distance. “Asvini Hospital," he replies, “where they filmed that movie with Amitabh Bachchan." In Mumbai, you're never far from a Bollywood reference.
From here, I walk five minutes or so for a spritz at the hotel, then cross the street to reunite with Roshni for dinner at Ling's Pavilion, a local institution where the decor, clients and quality of the food haven't changed in 20 years. “That's what I love about Ling's: the consistency," Roshni says. “The way the pot rice smells is exactly the same every time." We eat perfectly cooked salt-and-pepper prawns and meaty mushroom pot rice in view of a portrait of a white cat. “It's a piece of Chinese silk embroidery art," the restaurant's owner, Baba Ling, tells us with pride. “The Chinese consul-general gave it to us in appreciation of what we're doing for China."
A street vendor prepares pav bhaji
Our last stop of the evening is a few blocks northwest at Ellipsis, an artsy restaurant-bar designed by industry darling Thomas Schoos. There's clearly somebody important in the house tonight, because there are two huge bodyguards at the approach and a couple more seated at the table next to ours. Over cocktails, Roshni and I speculate about which Bollywood star might be here, only to learn that the muscle belongs to a local property developer. Ah, well.
On my way back to Abode, I make eye contact with a hand-drum seller. Oops. “Only 600 rupees, sir, 10 dollars," he says. “Five," I respond. We settle on eight and I walk away, fully aware that I've been had, but still tapping a happy beat.
In which Amit familiarizes himself with India's Great Soul and the potency of the Mega Frog
Iwake up and, after a quick bang on my new drum, take a long, relaxing soak in my room's claw-foot bathtub, then head to the lobby for a breakfast of pav bhaji, a wonderfully greasy dish of spiced mashed vegetables and buttered bread, which is said to have been invented in Mumbai in the 19th century to fortify mill workers for the hard day ahead.
I stuff myself into a black-and-yellow cab and head for the South Mumbai neighborhood of Tardeo, whose biggest claim to fame—or at least tallest—is the Imperial Towers, a pair of pointy skyscrapers that stand more than 800 feet high. The cab takes me down Marine Drive, a pleasant waterfront stretch that's lined with Art Deco buildings on one side and Lycra-clad joggers on the other, before depositing me in front of Mani Bhavan, Mahatma Gandhi's home from 1917 to 1934, now a museum.
Tasneem Vahanvaty, Consultant at the National Centre for Performing Arts
It's a nice house, with screened balconies and ample shelving, but, more importantly of course, the chance to delve into the personal life of India's Great Soul is what draws the crowds. On one wall there's a picture of Gandhi with Charlie Chaplin. Nearby, there's a letter Gandhi wrote to Hitler in 1939: “Will you listen to the appeal of one who has deliberately shunned the method of war not without considerable success?" At a section relating incidents from Gandhi's childhood, a woman turns to a young child and says, “See, he was such a good boy."
Gandhi hailed from the western state of Gujarat, so it seems fitting that I'm having lunch today at Swati Snacks, a family-run eatery that's renowned for its fantastic Gujarati food. I'm joined by Tasneem Vahanvaty, a consultant with Mumbai's National Centre for Performing Arts. We order panki chatni (razor-thin rice pancakes rolled and wrapped in banana leaves) and fada ni khichdi (baked wheat, legumes and veggies)—then settle down to discuss the city of her birth. “Samuel Johnson said, 'When a man is tired of London, he is tired of life,' and that's how I feel about Bombay," she says. “People have a love-hate relationship with this city, and often both emotions are felt in the same breath."
Over the next half hour or so, as we ride in a sweltering taxi through Mumbai's traffic-clogged and cacophonous roads, it's easy to understand this sort of ambivalence. But then all is forgiven when we arrive at the Dr. Bhau Daji Lad Mumbai City Museum, in the South Mumbai district of Byculla. Located in a mint-green Renaissance Revival mansion, this is Mumbai's oldest museum, having opened for business in 1872. The interior—with its arches and columns and elaborate wrought iron detailing—is so exquisite you'd be forgiven for forgetting the exhibits, which range from industrial art to dioramas of local communities. “Sindhi!" I shout, having spotted mine. Another highlight is a statue of Mumbadevi, the Hindu goddess after whom Mumbai is named.
“If you can afford it, this city can give you any kind of experience you want—cloistered avenues, urban fever, polyglot dining and a vibrant art scene. There is always something to do in Bombay, or something to see." —Tasneem Vahanvaty
The sun is going down, which means: time for a sundowner. I say goodbye to Tasneem and take a black-and-yellow to Aer, the Four Seasons bar, which, 34 floors above street level, is the highest in the city. From up here, Mumbai looks like a massive graphic equalizer bar, lit up against the black screen of the sky. Below the bright towers are streams of blue, the tarpaulin roofs of the city's slums. At the next table, a group of youngsters are playing a game of Spot the Building. Quietly, so as not to freak them out, I join in: the blunt pineapple of the Nehru Centre; Antilia, the Jenga-like, billion-dollar home of India's richest man.
Finally, I spot the pyramidal roof of the ITC Grand Central hotel, where I've booked a table at Kebabs and Kurries, a restaurant serving a vast range of Indian cuisine. First, though, I catch a taxi to Juhu, the North Mumbai suburb, where I check into the J. W. Marriott. Full of bright lights and big columns, the Mumbai Marriott “is the hotel where you're most likely to spot a Hindi film star," says the receptionist. Actors such as Shah Rukh Khan, Akshay Kumar, Kajol and Shilpa Shetty have all been spotted here, she says. I hang around in the bar for a while, waiting for Bollywood royalty to arrive, then realize with a jolt that I'm running late for dinner. Taxi!
My driver does a fine job of dodging through the traffic to get me to Kebabs and Kurries before closing time. The menu here is dizzying, so I play it safe and order the signature dish, dal Bukhara, black lentils lavished with cream and butter and slow-cooked in a tandoor. For dessert I have the shahi tukda, India's syrup-soaked version of bread pudding. It's a tasty, filling and somewhat narcotic meal—a nap might be in order. But no. Suck it up. Things to do.
blueFROG, Mumbai's best-known music club (and home of the Mega Frog) and a 1960s vision of the future
I catch another cab to Lower Parel, a former mill district in the heart of Mumbai and home to blueFROG, the city's best-known music venue. Housed in an old industrial building, the club's interior is right out of 2001: A Space Odyssey, a '60s-inspired vision of the future that includes color-shifting circular booths and bubble-wrap bumps on the walls. But people aren't here to admire the decor—they're here to bounce around to the music of Mad Orange Fireworks, a jazz-funk band from Bangalore. At the bar, ordering a whiskey-and-watermelon cocktail called a Mega Frog, I start chatting with Suprateek Chatterjee, a local film reviewer and musician, with whom I discuss the club's recent renovations. “Apart from the new sofas," he says, “the washers in the loos have been changed!" This, we decide, calls for another round of Mega Frogs.
In which Amit samples progressive Indian cuisine and avoids the rigors of a seaside massage
Iwake up with a (mega) frog in my throat. With some effort, I manage to drag my head off the pillow and my body off the bed and plod over to the window. I'm looking out over three small bodies of water: a kiddie pool, an infinity pool and a saltwater pool. I could do with some of that. A quick dip later, I grab a croissant at the hotel's excellent Bombay Baking Company before taking a cab back to South Mumbai via the Bandra-Worli Sea Link, a swooshing cable-stayed bridge that offers glorious views of the city (if you're not the one doing the driving, of course).
I alight at the bridge's southern end, in Worli, one of seven islands that were merged, through a series of land reclamation projects started in the 1840s, to form Mumbai. A working fishing village, Worli comprises a warren of lanes where the aroma of fish being dried or fried is ever-present. I pass by a weathered-looking man who, apparently unaware of how good he'd look on a postcard, sits fashioning a net out of rope. Nearby is a fish market inhabited by the world's fattest stray cats. Then there's a wedding party of women in bright saris dancing down the street and showering blessings on the bride. It's perfect—almost as if they knew I was coming.
Jas Charanjiva, Street artist and co-founder of Kulture Shop
I decide not to use the Sea Link to return to the northern part of the city, heading instead through one of Mumbai's largest green spaces, Shivaji Park, which is filled with kids, canoodling couples and, above all, cricket matches. I stop for a while to lounge in the sun, then continue on to the futuristic Bandra Kurla Complex, a commercial district on the banks of the Mithi River.
Bandra Kurla isn't the most soulful place in Mumbai, but it is home to some fine restaurants, including the “progressive Indian" eatery Masala Library, by Jiggs Kalra. Hailed as the “czar of Indian Cuisine," Kalra has pulled out all the stops at this venture. My meal includes mushroom chai presented like a tea service—a consommé is poured from a kettle into a cup of dehydrated button mushrooms—followed by mutton chaap, an Indian iteration of spare ribs. I also have the jalebi caviar, a dessert so elaborate I don't have the space to describe it here. Despite the fanciful presentation, Kalra makes no concessions when it comes to taste—this is a wonderful meal.
“A few years ago, my husband and I were supposed to move to New York, but I wanted to experience life in Bombay. Any time we came here, we'd feel creative and inspired. I just love the hustle and bustle of the city." —Jas Charanjiva
From here, I catch an auto-rickshaw and head to the west side of Bandra, where I'm meeting local street artist Jas Charanjiva. Bandra West, as the area is known, is Mumbai's creative hub, home to many of the city's musicians, designers and artists. I meet Jas outside her store, Kulture Shop, which collaborates with Indian artists around the globe to produce prints and T-shirts. The plan is for Jas to take me to her favorite place in town, Bandra Fort, a 17th-century Portuguese fortification overlooking the sea. For Jas, the history is perhaps a little less important than the fact that the spot allows “a quick getaway from the crazy traffic and pollution of the city."
On our way to the fort, we pass Mount Mary Church, outside of which is a clutter of stalls selling wax candles shaped like houses, shops, cars, airplanes, currency notes, computers, babies and body parts. Devotees believe that if they place these candles at the oratory opposite the church, their wishes, as represented by the various shapes, will be granted. In this regard, the stalls provide a snapshot of the hopes and aspirations of this city; the candles include one marked “TV star."
Inside the fort, we settle down beside some college kids taking selfies with the Sea Link bridge in the background. “I find it fascinating that you see people aiming their cameras at something so recent," Jas says, “while surrounded by something that's 400 years old." We leave the fort and stroll toward the promenade, where we come across another group of smartphone-wielding kids, snapping the actor Shah Rukh Khan's beachfront bungalow.
A wedding celebration in a fishing village in western Mumbai
I take another rickshaw, drop Jas off and head to Juhu Beach to catch the sunset. The beach is less a place to swim than a picnic spot where families spread sheets and laze, fully clothed, on the sand, buzzed by hawkers selling pinwheels, cotton candy and sun hats. As I jostle through the crowd, I am approached by three different men offering seaside massages. Then, just in time, I spot a speeding, oncoming volleyball. I duck and decide to get out of here.
Another rickshaw takes me to the restaurant where I'll be dining tonight. A hugely popular local seafood chain, Gajalee has several branches across the city, including one right by Juhu Beach, but hardcore fans swear by the flagship, in the neighboring suburb of Vile Parle. Once there, I'm happy to find that the golden batter-fried bombil (a native lizardfish also known as Bombay duck) has been cooked to perfection. The prawn masala and fish curry are equally delectable.
Stomach full, I return to Bandra, home to Bonobo, a nightspot named after the amorous African apes. Over a few beers, I chat with a jewelry maker about to launch an online store, an indie musician working on an electro-pop album and a foodie entrepreneur who's come from debuting a pop-up night market. It all reminds me of something Jas said earlier, about Bandra being “the Brooklyn of Bombay." This isn't the first time that Mumbai has been compared to New York. It's a melting pot. It never sleeps. Some have even taken to calling the city “The Big Mango."
It's a bit of a hike, but I feel duty-bound to end my trip at my favorite spot in Mumbai: the Chhatrapati Shivaji Terminus, a Gothic Revival masterpiece that was deemed a UNESCO World Heritage Site in 2004, and which is even more beautiful at night. As I stand and take in its riotous detail—its turrets and Moorish dome, its glorious clash of idioms and styles—it occurs to me that Mumbai is indeed a bit like New York, and London, and Dubai, and Rio de Janeiro. It is a city where, as one visitor put it, “you go five yards and all of human existence is revealed."
Amit Gurbaxani is the co-founder and editor of thedailypao.com, a website that covers food, culture, nightlife and fashion in Mumbai.
This article was written by Amit Gurbaxani from Rhapsody Magazine and was legally licensed through the NewsCred publisher network.
When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.
Connecting vaccines to the world: United responds to mass distribution effort
On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.
Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.
"United's cargo service has helped safely deliver many essential goods during this pandemic, but there is no shipment that gives me more personal pride than helping bring this life-saving vaccine to our communities," said Jan Krems, United Cargo President. "While we still face a long road ahead the promise of a widely distributed vaccine gives us hope that we are one step closer to putting this pandemic behind us and moving forward together toward a brighter future."
And United is shipping more than just vaccines to help during the pandemic in keeping the lines of commerce flowing and goods getting to where they need to be. Since mid-March, United has operated 9,000 cargo-only flights carrying more than 435 million pounds of cargo. By using a combination of cargo-only flights and passenger flights, United Cargo has also transported 80 million pounds of medical supplies this year.
In coordination with our shipping and logistics partners, United will continue to distribute COVID-19 treatments to destinations throughout its network. The real heroes are the scientists who created these life-saving vaccines and the frontline workers who are not only administering them, but also helping care for and tend to those suffering from this virus. United is proud to do its part in helping to get this precious cargo to the people and communities who need them, and looks forward to doing our part in the months ahead.
United Cargo responds to COVID-19 challenges, prepares for what's next
September 30, 2020
Even before the COVID-19 pandemic, United Cargo has supported a variety of customers within the healthcare industry for over 10 years. Three key solutions – TempControl, LifeGuard and QuickPak – protect the integrity of vital shipments such as precision medicine, pharmaceuticals, biologics, medical equipment and vaccines. By utilizing processes like temperature monitoring, thermodynamic management, and priority boarding and handling, United Cargo gives customers the peace of mind that their shipments will be protected throughout their journey.
With the global demand for tailored pharmaceutical solutions at an all-time high, we've made investments to help ensure we provide the most reliable air cargo options for cold chain shipping. In April this year, we became the first U.S. carrier to lease temperature-controlled shipping containers manufactured by DoKaSch Temperature Solutions. We continue to partner with state-of-the-art container providers to ensure we have options that meet our customers' ever-changing needs.
"Providing safe air cargo transport for essential shipments has been a top priority since the pandemic began. While the entire air cargo industry has had its challenges, I'm proud of how United Cargo has adapted and thrived despite a significant reduction in network capacity and supply," said United Cargo President Jan Krems. "We remain committed to helping our customers make it through the pandemic, as well as to doing everything we can to be prepared for the COVID-19 vaccine distribution when the time comes."
Our entire team continues to prioritize moving critical shipments as part of our commitment to supporting the global supply chain. We've assembled a COVID readiness task team to ensure we have the right people in place and are preparing our airports as we get ready for the industry-wide effort that comes next.
In cooperation with our partners all over the world, United Cargo has helped transport nearly 145 million pounds of medical supplies to aid in the fight against COVID-19, using a combination of cargo-only flights and passenger flights. To date, United Cargo has operated more than 6,300 cargo-only flights and has transported more than 213 million pounds of cargo worldwide.
United Cargo responds to global needs, celebrates 5000th cargo-only flight
August 18, 2020
By Jan Krems, President, United Cargo
In mid-March, United took steps to manage the historic impact of COVID-19 and began flying a portion of our Boeing 777 and 787 fleets as dedicated cargo-only flights to transport air freight to and from U.S. hubs and key international business locations. More than ever, providing reliable cargo transportation was vitally important and I'm proud say our United Cargo team stepped up to support our customers.
Although we're facing the most challenging environment our industry has ever experienced, I'm very excited to celebrate a major milestone. Since March 19, United has operated over 5,000 cargo-only flights transporting nearly 170 million pounds of cargo on these flights alone. With an increased need to keep the global supply chain moving, and an even more urgent need for medical supplies, we knew we had to utilize our network capabilities and personnel to move vital shipments, such as medical kits, personal protective equipment (PPE), pharmaceuticals and medical equipment between U.S. hubs and key international destinations.
In cooperation with freight forwarders and partners all over the world, United Cargo helped transport more than 107 million pounds of medical supplies to aid in the fight against COVID-19 using a combination of cargo-only flights as well as passenger flights.
To keep military families connected, we increased the frequency of cargo-only flights between the U.S. and military bases in various parts of the world — including bases located in Guam, Kwajalein and several countries in Europe. We know how critically important it is for these families to stay connected, and I'm honored that we were able to utilize our network and our aircraft to fly nearly 3 million pounds of military supplies.
In collaboration with food-logistics company Commodity Forwarders Inc. (CFI), our cargo teams moved nearly 190,000 pounds of fresh produce to Guam for the U.S. Department of Agriculture's Coronavirus Farm Assistance Program. This new program was created to provide critical support to consumers impacted by the coronavirus pandemic.
United has played a critical role in keeping global supply chains stable during the pandemic as we deliver urgently needed goods around the world. These past few months have created challenges that I have never seen in my 30-plus years of experience working within the air cargo and freight forwarding industry. However, I'm proud of our teams for staying focused on our mission to provide high-quality service and to keep our customers connected with the goods they need most.
United Cargo and logistics partners keep critical medical shipments moving
July 02, 2020
By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.
United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.
Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.
A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.
United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.
United further expands cargo-only operations to key international markets
June 9, 2020
United has played a vital role in helping keep the global supply chains stable during the COVID-19 pandemic so urgently needed goods can get to the places that need them most.
In addition to current service from the U.S. to Asia, Australia, Europe, India, Latin America and the Middle East, we are proud to now offer cargo-only flights to key international markets including Dublin, Paris, Rome, Santiago and Zurich. These new routes will connect our freight customers and further extend our air cargo network throughout the world – for example connecting major pharmaceutical hubs in Europe and perishable markets in Latin America.
"Air cargo continues to be more important than ever," says United Cargo President Jan Krems. "This network expansion helps our customers continue to facilitate trade and contribute to global economic development and recovery. I'm proud of our team for mobilizing our cargo-only flights program that enables the shipment of critical goods that will support global economies."
Since we began our program March 19, we have completed more than 2,400 cargo-only flights, transporting over 77 million pounds of cargo. We have over 1,100 cargo-only flights scheduled for the month of June, operating between six U.S. hubs and over 20 cities all over the world.
United's first flight carrying cargo in-cabin takes off
May 13, 2020
United continues to keep supply chains moving and to meet the demand for critical shipments around the globe. Recently, United received approval from the Federal Aviation Administration (FAA) to carry cargo in approved storage areas in the passenger cabin.
Our inaugural cargo-in-cabin flight flew from London (LHR) to Chicago (ORD) carrying over 4,200 pounds of mail in the passenger cabin, plus a full payload of freight in the belly of the aircraft. Initially, cargo-in-cabin shipments will be loaded on the 777 and 787 aircraft operating our cargo-only flights. We will continue to evaluate additional opportunities to use this space to meet the growing cargo demand.
"We send our sincere thanks to the FAA for working with our team to enable the transport of more critical goods on United's cargo-only flights," said Jan Krems, President of United Cargo. "By loading existing cabin storage areas with cargo and mail, we can move even more critical medical equipment, PPE, and other vital shipments the world needs to manage through the pandemic."
United's cargo-only network continues to expand in order to help bring vital shipments to the people that need it most. We're now offering service between six of our U.S. hubs and 18 airports worldwide: CTU, HKG, ICN, MEL, PEK, PVG, SIN, SYD and TPE in the Asia-Pacific; AMS, BOM, BRU, DUB, FRA, LHR, TLV and ZRH in EMEIA; and SJU in the Caribbean.
Since the start of its cargo-only flights program March 19, United has operated over 1,300 cargo-only flights transporting over 44 million pounds of cargo.
For more information, visit unitedcargo.com.
United expands cargo-only flights to additional global destinations
April 16, 2020
Getting vital goods, especially medical relief supplies, into the hands of the businesses and people who need them has never been more critically important. To meet the overwhelming demand, United began operating cargo-only flights on March 19. Since we began using Boeing 777 and 787 aircraft from United's passenger fleet for this purpose, we have operated over 400 flights carrying more than 6 million kilos of cargo.
"With the global community in need, we are doing everything we can to keep supply chains moving worldwide and support the battle against COVID-19," said United Cargo President Jan Krems. "We're proud to play an active role in connecting vital medical supplies like test kits and personal protective equipment with healthcare professionals around the world."
We are now operating more than 150 cargo-only flights per week between six of our U.S. hubs and 13 cities worldwide: CTU, HKG, PEK, PVG, SYD and TPE in the Asia Pacific; AMS, BRU, DUB, FRA and LHR in Europe; SJU in the Caribbean and TLV in the Middle East. We expect to add new cities soon and will continue to expand our cargo-only flights program.
|Hub||Cargo-only flights operating through May|
ORD - AMS (Amsterdam)
ORD - FRA (Frankfurt)
ORD - HKG (Hong Kong)
ORD - LHR (London)
ORD - NRT (Tokyo Narita) - PEK (Beijing)
IAH - AMS (Amsterdam)
IAD - FRA (Frankfurt)
|Los Angeles (LAX)||
LAX - HKG (Hong Kong)
LAX - LHR (London Heathrow)
LAX - NRT (Tokyo Narita) - PVG (Shanghai)
LAX - SYD (Sydney)
|New York/Newark (EWR)||
EWR - AMS (Amsterdam)
EWR - FRA (Frankfurt)
EWR - LHR (London)
|San Francisco (SFO)||
SFO - AMS (Amsterdam)
SFO - NRT (Tokyo Narita) - PEK (Beijing)
SFO - NRT (Tokyo Narita) - PVG (Shanghai)
SFO - NRT (Tokyo Narita) - TPE (Taipei)
SFO - TLV (Tel Aviv)
SFO - SYD (Sydney)
|Washington, D.C. (IAD)||
IAD - BRU (Brussels)
IAD - DUB (Dublin)
IAD - FRA (Frankfurt)
IAD - NRT (Tokyo Narita) - PEK (Beijing)
IAD - SJU (San Juan)
Flight details are subject to change, for the most up-to-date schedules, please visit https://ual.unitedcargo.com/covid-updates.
Cargo-only flights support U.S. military and their families
March 30, 2020
We are helping to keep military families connected by increasing the frequency of cargo-only flights between the United States and military bases in various parts of the world — including Guam, Kwajalein, and several countries in Europe. Last week we began operating a minimum of 40 cargo-only flights weekly — using Boeing 777 and 787 aircraft to fly freight and mail to and from U.S. hubs and key international business and military locations.
We are going above and beyond to find creative ways to transport fresh food and produce, as well as basic essentials from the U.S. mainland to military and their families in Guam/Micronesia. On Saturday, March 28, we operated an exclusive cargo-only B777-300 charter to transport nearly 100,000 pounds of food essentials to Guam to support our troops.
In addition, we move mail year-round all over the world. In response to COVID-19, and in support of the military members and their families overseas, we implemented a charter network, transporting military mail to Frankfurt, which is then transported all over Europe and the Middle East. Since March 20, we have flown 30,000+ pounds of military mail every day between Chicago O'Hare (ORD) and Frankfurt (FRA). On the return flight from Frankfurt to Chicago, we have carried an average of 35,000 pounds of mail to help families stay connected.
"Keeping our military families connected with the goods they need, and keeping them connected with loved ones to feel a sense of home, is of critical importance. As a company that has long supported our military families and veterans, our teams are proud to mobilize to lend a hand." — United Cargo President Jan Krems.
Our cargo-only flights support customers, keep planes moving
March 22, 2020
We have begun flying a portion of our Boeing 777 and 787 fleet as dedicated cargo charter aircraft to transfer freight to and from U.S. hubs and key international business locations. The first of these freight-only flights departed on March 19 from Chicago O'Hare International Airport (ORD) to Frankfurt International Airport (FRA) with the cargo hold completely full, with more than 29,000 lbs. of goods.
Getting critical goods into the hands of the businesses and people who need them most is extremely important right now. To support customers, employees and the global economy, we will initially operate a schedule of 40 cargo charters each week targeting international destinations and will continue to seek additional opportunities.
With coronavirus (COVID-19) creating an increased need to keep the global supply chain moving, we are utilizing our network capabilities and personnel to get vital shipments, such as medical supplies, to areas that need them most.
"Connecting products to people around the world is the United Cargo mission," said United Cargo President Jan Krems. "That role has never been more crucial than during the current crisis. Our team is working around the clock to provide innovative solutions for our customers and support the global community."
On average, we ship more than 1 billion pounds of cargo every year on behalf of domestic and international customers. For more information, visit unitedcargo.com.
CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.
"This year has posed unprecedented challenges for us all and has been especially devastating to some of the most vulnerable members within the communities we serve," said Suzi Cabo, managing director of global community engagement, United Airlines. "The need for charitable giving has not stopped during the pandemic, and neither has United. This Giving Tuesday marks an opportunity for us to all come together for the greater good and we are proud to provide a platform to support organizations with upcoming travel needs that will enable them to continue supporting the communities they serve."
The launch of these campaigns is part of United's ongoing Miles on a Mission program, which began in October 2019 and has raised more than 92 million miles to-date. Past campaigns have helped organizations travel children for life-saving medical treatment and unite parents with newly adopted children from foreign countries. Participating non-profits have 28-days to reach their mile raising goals through the platform.
The organizations that are raising miles in this campaign include:
- College to Congress: The organization provides support including travel for disadvantaged college students who otherwise could not afford to intern in Washington, D.C.
- Thurgood Marshall College Fund: This is the only national organization representing America's 47 publicly-supported Historically Black Colleges and Universities (HBCUs), and the nearly 300,000 students that attend them each year. The miles raised will cover the travel expenses to and from campus for students unable to afford them.
- My Block, My Hood, My City: This organization provides underprivileged youth with an awareness of the world and opportunities beyond their neighborhood. Miles will be used to fund educational trips for Chicago youths to help them gain a greater understanding of the world outside of their comfort zones.
- Compass to Care: The non-profit ensures all children, whose parents have a financial need, can access life-saving cancer treatment. Compass to Care is raising miles to fund travel to get children from their homes to hospitals for cancer treatment.
- Luke's Wings: This organization is dedicated to the support of service members who have been wounded in battle. Raised miles will be used to purchase plane tickets for families to visit wounded soldiers recovering in Army medical centers.
- Rainbow Railroad USA: The organization's mission is to help persecuted LGBTQI+ individuals around the world travel to safety as they seek a haven from persecution. Miles will support the organization's core Emergency Travel Support program.
This year, United's legal partner Kirkland & Ellis will also be donating $50,000 to My Block, My Hood, My City and the Thurgood Marshall College Fund. Other organizations launching campaigns on the platform include: Sisters of the Skies, Inc., Up2Us Sports, Airline Ambassadors International, Austin Smiles, AWS Foundation, Crazy Horse Memorial, FLYTE, Higher Orbits, Lily's Hope Foundation, Miles4Migrants, Support Utila Inc. and Watts of Love. MileagePlus members can also donate to United's 20 other existing partner charities including, Airlink, American Red Cross, Make-A-Wish, Shriners Hospitals; Clean the World, Special Olympics and more. To learn more or donate to these organizations, please visit donate.mileageplus.com.
Visit www.united.com/everyactioncounts to learn more about our pledge to put our people and planes to work for the greater good.
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, email@example.com
In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.
Whether it's visiting friends and relatives, traveling for work or simply exploring a new corner of the world, we all have a reason as to why we fly. No matter the reason you fly, the miles you earn and donate help our Miles on a Mission partners soar. Take a look at how some of our partner organizations have put our MileagePlus Members' donations to work.
"To deliver life-saving cells and hope to Be the Match patients, like me!"
"These donated miles will support Born This Way Foundation's mission of supporting the wellness of LGBTQ+ youth — and all young people — by expanding access to mental health resources and promoting kindness."
"Combined Arms is uniting communities to accelerate the impact of veterans and their families."
"To help children get to life-saving cancer treatment"
"We fly to save. We fly to save lives, saving homeless veterans anywhere, any time."
"Gift of Adoption flies to unite children with their families — giving them a chance to thrive!"
"Holocaust Museum Houston flies United to educate people about the dangers of hatred, prejudice and apathy. Holocaust Museum Houston flies United to connect teachers with Holocaust and human rights educational resources."
"We fly today so those living with ALS can have a better tomorrow."
"At Lazarex we fly patients with cancer to clinical trials for hope and a chance at life!"
"Donate your miles to help refugees reach safe homes for the holidays."
"To get vital relief and recovery aid where it's needed most!"
"We fly to educate and empower girls in Peru."
"To collaborate with partners & promote that #FoodIsMedicine"
"United helps our medical teams deliver hope and support when people need it most!"
"We fly to bring hope to 2 million people around the globe facing food insecurity."
"To make waves to fight cancer."
"Because every LGBTQ young person deserves to be valued, respected and loved for who they are."
"My team needs me now more than ever. I will be there for them!"
"Watts of Love brings solar light and hope to those living in the darkness of poverty!"
"To bring access to clean water for everyone that needs it."
Together, we are facing an unprecedented challenge. United Together, we rise to meet that challenge.
Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.
Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.
So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.
To use on Zoom:
- Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
- Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
- From here select, "choose virtual background" to upload your uniquely United photo.
To use on Microsoft Teams:
- Start by downloading your favorite United image to your computer. Just click "download" in the bottom left corner of the image.
- If you're using a PC, copy the image you want to use into this folder:
- C:\[insert your device user name here]\AppData\Microsoft\Teams\Backgrounds\Uploads
- If you're using a Mac copy the images to this folder on your computer:
- /users/<username>/Library/Application Support/Microsoft/Teams/Backgrounds/Uploads
- If you're using a PC, copy the image you want to use into this folder:
- Once you start a Teams meeting, click the "…" in the menu bar and select "Show background effects" and your image should be there
Watch our most popular videos
This is why we fly.
20 UCSF Health workers, who voluntarily set aside their own lives to help save lives, are on their way to New York City.
We are humbled by your selfless sacrifice.
In celebration and appreciation of all first responders and essential workers. 👏🏻👏🏼👏🏽👏🏾👏🏿
This is the story of Jason and Shantel. You see, Jason and Shantel love each other very much. They also love traveling and they love the classic Adam Sandler film, The Wedding Singer.
It all began when Jason reached out to United's social media team, hoping for assistance with his upcoming plan to propose. Some phone calls and one borrowed guitar later, the stage was set for Jason. Put all that together, mix in some helpful United employees and, voila, you have a truly memorable marriage proposal. Congratulations to this fun-loving and happy couple, and here's to many more years of making beautiful music together.
A big thank you to Chicago-based flight attendants Donna W., Marie M., Karen J. and Mark K. for making this proposal come to life.