Three Perfect Days: Nicaragua
Story by Erin Brady | Photography by Andrew Rowat | Hemispheres, March 2015
A haven for backpackers, beachgoers, volcano explorers and history buffs, this Central American country has something for everyone
The view of Nicaragua from the window of an airplane is stunning. The slopes of cloud-frosted volcanoes run thick with rainforests. Strips of golden sand stretch along the coasts. Impossibly green islands dot mammoth lakes. At ground level, this Central American nation offers a more immediate sense of its natural riches: a dizzying variety of jumping, howling, swimming, slithering and buzzing life that includes kingfishers, kinkajous and Lake Nicaragua's famous freshwater bull sharks.
In recent decades, this ecological splendor has been overshadowed by a series of natural and political misfortunes. A 1972 earthquake left vast swathes of Managua in ruins. As if that weren't enough, later in the decade, after the Somoza dictatorship was ousted, a long and violent power struggle ensued. But Nicaragua's history runs much deeper than this: In 1874, workers discovered footprints that dated back more than two millennia in the volcanic mud alongside Lake Managua.
In terms of its hospitality industry, the country has recovered from its troubles in the '70s and is currently showcasing its natural history and beauty with a slew of new eco-resorts, in addition to luxury hotels and great restaurants. So when packing that suitcase, be sure to include a dinner jacket along with your hiking boots.
DAY ONE | The central courtyard at the Tribal Hotel, in the colonial city of Granada, is at its best in the morning, observed from a small balcony with a cup of strong coffee. Only partly awake, I stand for a while looking down on this stylized oasis, with its banana trees, Turkish rugs and black and white tile pool. A perfect place to have breakfast, I decide, so I snag a cushioned bench and tuck into a plate of fresh papaya, eggs and toast, along with a cup or three of rich Nicaraguan coffee, of course.
The Tribal is an intimate hotel of just seven rooms behind a whitewashed exterior on quiet Calle Cuiscoma, two blocks from Granada's center. So, feeling very caffeinated, I zip through the hotel's tiled lobby and head out into the street, which is crowded with horse-drawn carts and taxis blasting ranchera music.
A tuba player at Granada's Parque Central
Located on the northwestern edge of Lake Nicaragua (or Cocibolca, meaning “Sweet Sea"), in the shadow of the dormant Volcán Mombacho, this nearly 500-year-old city in the western part of the country is a knot of cobblestone streets and candy-colored buildings. Two blocks from the hotel, beside the red-domed Cathedral of Granada, is the lovely Parque Central, a popular local meeting place that bustles with snack and souvenir stalls. I pick up a bag of plantain chips and hail one of the cabs.
A half-hour drive north, past chaotic jungle and the occasional forlornly grazing horse, and I'm at the Masaya Volcano National Park. Home to two cones, several craters (including the active Santiago) and a caldera, Masaya is Nicaragua's first and largest national park. Upon learning my destination, my driver, Roberto, takes it upon himself to be my unofficial tour guide.
Volcán Masaya, he says, has been feared for centuries—first by indigenous people, who used it for religious sacrifices and named it “Burning Mountain," and later by 16th-century Spaniards, who called it “The Mouth of Hell" and tried to draw liquid gold from its center.
While there haven't been any major eruptions in centuries, the complex does—as Roberto puts it—“burp" on occasion. Its last significant hiccup was in 2001, when the Santiago crater launched boulders as far away as the visitor's center, 10 minutes by car from the rim—which, incidentally, is the only rim in the Western Hemisphere reachable by road.
The dock at Jicaro Island Ecolodge;
The drive up is relatively gentle until about five minutes from the peak, when the road jerks upward at a precarious angle. Roberto chats breezily about human sacrifice and explosions as we grind our way up to a volcano-top parking lot. Clouds of steam waft lazily from the depths of the nearby crater, drifting toward the Cruz de Bobadilla, a large cross the Spaniards erected to keep the devil away.
From here, I hike five minutes to the dormant Nindirí cone. Dotted with trees, Nindirí has a view that encompasses Apoyo Lagoon, a crater lake that resulted from one of Masaya's most powerful eruptions, more than 20,000 years ago. There are no eruptions today, thankfully, although there are a few rumblings coming from the region of my stomach.
I head for an early lunch in Masaya, the volcano's namesake city to the east. The big attraction here is the open-air Mercado de Artesanias, located inside the black basalt walls of an old Spanish fort. The market is packed with bright shops selling traditional keepsakes, including some rather grisly baskets fashioned out of dead chickens. I settle on a small ceramic vase.
I make my way to the market's southeast corner and take a seat at Restaurante Che Gris, where I quickly blank on my rudimentary Spanish and panic, ordering by pointing at the plate of the person next to me. The dish, a waitress informs me, is indio viejo, a generous helping of tender beef strips, tomatoes, bell peppers and onions in a sour orange juice stock thickened with tortilla. It's a delicious meal, but not for the faint of appetite.
The pool at the Tribal Hotel
Having taken possession of a few more ceramic vases, I return to the Tribal, where I slip into the pool, then flop on a daybed, mojito in hand. I awake an hour or so later to lengthening shadows and a vague sense that I'm supposed to be doing something. Oh, yes, sightseeing. My next stop is the weathered Iglesia La Merced, whose bell tower provides stunning views of Granada's tiled rooftops and hidden courtyards, colored pink by the dipping sun.
Next, I head for Calle La Calzada, a bustling pedestrian boulevard, home to the low-key eatery Nectar. Still digesting lunch, I take it easy with a plate of tostones—a popular local snack of fried plantain cakes topped with salty cheese—and a frosty Tona beer. Nearby, a group of teenagers perform Michael Jackson's “Thriller." Charmingly, they get some of the lyrics mixed up (“Yet I can give you more than every girl could ever describe…"). Or maybe it's exhaustion playing tricks on me. Either way, I pay my tab and shuffle, appropriately zombie-like, in the direction of my bed.
DAY TWO | Breakfast today is at Granada's Mercado Municipal, a sprawl of stalls hawking everything from banana-leaf tamales to bargain-brand batteries. After winding deep into the crumbling late-19th-century building that houses the market, I enter a high-ceilinged hall filled with food stalls. As I'm debating which of the identical counters to sit at, an older man enjoying his breakfast waves me over.
“I thought you were American," he says, shaking my hand while informing me that he's originally from California. “I'm William." On his recommendation, I order a desayuno tipico, a traditional Nicaraguan breakfast of fried eggs, plantains, rice and beans and a slice of salty queso seco cheese.
Nick Haven from Rancho Chilamate riding on Playa El Yankee
While I wait for my meal, William reveals that he has spent three decades living in various South and Central American countries. The last eight years he has spent here in Granada, not far from the market, where he eats breakfast every day. When I ask why he settled here, he tells a story about a doctor's visit when he first arrived. “I was really sick, and they paid for everything. I told the doctor I wasn't a citizen and he said, 'You're a person, aren't you?'"
After saying goodbye to William, I walk to Espressionista, a coffee shop and restaurant in a light gray colonial building with typical Baroque flourishes. I refuel and catch a cab to the Marina Cocibolca, 10 minutes south of the city,at the top of the Peninsula de Aseses.
A short boat ride later and I'm docking at the Jicaro Island Ecolodge, a resort on a private island near the end of the arching peninsula named for the Nicaraguan tree and its cannonball-like fruit. As I disembark, a staff member hands me a glass of iced tea and a cold face towel.
Jicaro strives to reconcile a taste for luxury living with a consciousness of the environment. The showers in each of the nine lakefront bungalows are heated by solar panels, and the rooms are cooled by cross ventilation rather than air conditioning. But guests aren't exactly roughing it. The one-acre island offers a spa, a saltwater infinity pool, a sunset-facing yoga deck and a fancy alfresco restaurant where the chef can customize a dinner menu from local ingredients.
A woman fries plantains at Granada's Mercado Municipal
After lounging in a hammock on my casita's private porch, I slather on sunscreen and head down to the island's dock. There I meet a resort staffer named Jorge, who has agreed to give me a tour of some of the nearby isletas, of which there are nearly 400. Motoring onto the open water of Lake Nicaragua—which is as big as Puerto Rico—we pass isletas with mansions, isletas with tin-roofed shacks and isletas with nothing on them at all.
As we whiz along in the direction of the looming Volcán Mombacho, Jorge points out snowy egrets, herons and a slender dark cormorant that dives into the lake as we approach. Thousands of species live in these waters, but the lake's most famous inhabitants are the tarpons, sawfish and Caribbean bull sharks.
“Do those sharks mean it's dangerous to swim here?" I ask Jorge, who responds with a laugh. Apparently, sightings are exceedingly rare, though Jorge does admit that he saw one long ago when he was in the military. “It wasn't that big," he reassures me. I'm not convinced.
As the sun dips below the crags of Mombacho, I look out at the glinting waters busy with fishermen casting their circular nets. I ask Jorge about the $50 billion canal set to connect the Caribbean and the Pacific by widening the San Juan River and passing through Lake Nicaragua. “Politics," he says, and we leave it at that, choosing instead to listen to the call of birds, the hum of the motor and the whisper of fishing nets settling on the lake.
Busy market stalls
DAY THREE | I start the day with a light breakfast (a tortilla basket with warm banana bread has magically appeared on the porch) followed by a stroll to the center of the island, where I come across a viewing tower. I climb a ladder to a wooden crow's nest that looks out over a canopy of broad-leafed tropical trees, the conical bulk of Volcán Concepción in the distance. I could happily spend a lifetime up here, but it's time to head back to Granada, where I have a date with a bus that'll take me to the Pacific Coast.
Following an hour-and-a-half ride through grassy plains dotted with lazy-looking cows, my bus arrives in San Juan del Sur, a fishing village of colorful wooden buildings, rickety taco stands and a whole lot of dreadlocked surfers. As the bus squeezes itself onto one of the narrow streets, a skateboarder wearing headphones glides serenely (and dangerously) across its path.
I've scheduled a horseback ride at Rancho Chilamate, about 20 minutes south of town, but I have some time to kill before then. On Avenida Mercado, I grab a crispy fried fish burrito at Taco Stop and walk to the crescent-shaped beach Playa San Juan del Sur.
Though this is Nicaragua's Pacific Coast, there's a Caribbean feel here. Taking a cue from locals lounging on their porches, I lie back on the sand and let the afternoon pass me by. Joggers run in the surf. Kids play volleyball. Boats bob in the harbor. Christ of the Mercy, a hilltop statue 440 feet above sea level, watches over the bay impassively.
Volcán Masaya's Santiago crater
Back in town, I meet up with Rancho Chilamate owner Blue, a San Juan local by way of Canada whose outfit matches her nickname. We drive to the ranch, where I'm quickly put on the back of a speckled filly named Cappuccino, who initially refuses to leave the corral with the rest of our group. “Attagirl," I say, giving my horse an encouraging pat on the rump, though I suspect our relationship has already soured.
For an hour or so, we ride narrow paths flanked by towering trees in which I spot observant howler monkeys. After passing through a field of saddle-high weeds—each more enticing than the last for the peckish Cappuccino—we climb a hill and descend to the deserted Playa El Yankee, a golden beach bracketed by jungle-swathed cliffs.
Under a jicaro tree, we dismount and pass around cold beers. Blue offers a Tupperware container of sticky, dark brown logs. “I know how these look," she says. Once I get past the unappetizing appearance, I find that the chewy bars, made of tamarind and shredded coconut, are sweet and tangy and pack a nice burst of energy. “Now that you've had some liquid courage," Blue says while I lick the last of the tamarind off my fingers, “let's run these horses."
I walk Cappuccino out into the middle of the wide beach. Blue gives some basic tips on how to keep yourself in the saddle at high speed. We trot, canter, then break into a screaming gallop (the screaming is coming from me). My hat, having had enough, leaves my head and skitters down the beach. “Again!" I say when we finally come to a halt, surprising myself. Later, back at the ranch, we kick off our boots and throw back shots of Flor de Caña rum with a squeeze of lime.
A swimmer backflips into the Bahia la Redonda
Reluctantly, I say my goodbyes (to Blue and Cappuccino) and make my way back to San Juan del Sur, where I meet my ride to Aqua Wellness Resort, a resort of treetop villas scattered through the hills around Playa la Redonda.
My suite, the Kinkajou, has what the concierge says is his favorite view. Stepping onto the room's wooden deck, the first thing I see (yay!) is a plunge pool, and beyond this a white beach, rocky cliffs and a stretch of blue Pacific Ocean. “Do you see that?" the concierge asks, pointing at an unusual rock formation. “It's called Pie de Gigante: the Giant's Foot."
Inside, the two-story villa is all burnished wood, sliding screen doors and neutral tone linens. After a quick rinse in my teak shower, I head down to the beach. From the sand, I watch the sun blaze before it dips into the sea. Do people get used to this?
When the dark finally settles, I walk back to the resort's open-air restaurant, where soft music mingles with the crashing waves. I order a plate of fried dorado (mahi mahi) with a side of sweet plantains and Nicaragua's famous gallo pinto (mixed black beans and rice). As I eat, I see a flurry of flashlights on the beach. Some diners are abandoning their meals to see what's going on. I put my fork down and follow.
Surreally, wonderfully, the beach is filled with hundreds of baby sea turtles windmilling their way into the surf. We stand and watch the spectacle in silence. Back at the restaurant our meals are growing cold, but that doesn't seem to matter. All of us have everything we need right here.
Hemispheres associate editor Erin Brady actually, almost, kind of cried at the sight of baby sea turtles hatching. Nature, man!
This article was written by Erin Brady from Rhapsody Magazine and was legally licensed through the NewsCred publisher network.
Weekend inspiration: Savannah
The key to visiting Savannah in the summer? Planning outdoor and indoor activities, so you can enjoy all of the treasures this charming Southern city has to offer. If you only have a few days to spend here, it is even more important to plan your time and itinerary carefully. Luckily, we've gathered the best of the best to visit in historic Savannah with carefully planned air-conditioned stops along the way. Put on your walking shoes, grab some sunscreen and get ready to explore.
Before your trip, make sure to make reservations for dinner at The Olde Pink House restaurant in advance. Adjacent to the Planters Inn, this popular spot has been serving Southern food at it's finest at one of Savannah's oldest mansions. While there, make sure you order the fried chicken — voted one of the best in Savannah and it does not disappoint. The braised pork shank is also a must-try. From there walk over to Leopold's Ice Cream. Choose a fancy pre-made ice cream or create your own treat. A Savannah tradition, this shop has been serving the best ice cream in Savannah since 1919.
Abe's on Lincoln | Photo credit: Kelsey + Courtney Montague
If you're looking for a dive bar instead of ice cream, drop in to Abe's on Lincoln. Create your own artistic rendition of Abraham Lincoln on your napkin, and your creation might end up on the ceiling where other patrons' artwork is displayed.
The next morning get started before the crowds and visit the Waving Girl Statue. This statue commemorates Florence Martus who (from 1887-1931) became the unofficial 'greeter' of Savannah and waved at every ship that came into port. From there head down River Street to Huey's on the river for beignets and their potato casserole. Don't worry about the calories, you will walk them off.
Hueys on the river
After Huey's, stop by the Savannah Bee Company and sign up for a mead tasting. For just a few dollars you will get to taste all sorts of variations and flavors from all over the country. Interestingly mead, created from fermenting honey, is one of the oldest alcohols in human history. Evidence of mead in clay pots dates back to 7000 BC. After you've had a few sips of mead and tasted the honeycomb, head out for a bit of shopping. We recommend Broughton Street, especially 24e and the Paris Market.
The Artillery restaurant | Photo credit: Kelsey + Courtney Montague
Stop by Juliet Gordon Lowe's birthplace (Girl Scout's founder) to see when the next tour is and make a reservation. Go to Husk for lunch while you wait. Husk, founded by James Beard award-winning chef Sean Brock, uses local ingredients in his ever-changing, scrumptious menu. After your tour of Ms. Lowe's home, put on your finest and head over to Artillery for a fancy cocktail and then on to The Collins Quarter Restaurant.
Collins Quarter restaurant | Photo credit: Kelsey + Courtney Montague
The Collins Quarter restaurant is an Australian take on Southern food and is exquisite. Get the hot chicken — it's delicious. Wander over to Chippewa Square after dinner where the movie Forrest Gump was filmed. The exact bench he sat on for the movie is no longer there, but everything else in the park is the same. Nearby on Bull street is another boutique, Red Clover, you should stop at if you're in the market for a gorgeous new frock. End the evening with dessert at Chocolate by Adam Turoni. Adam's shop feels like you stepped into wonderland, complete with a grass floor and bookshelves full of delicious treats.
All that's left is to head home full of southern food and southern hospitality.
P.S. If you have a few extra hours rent a car and go see the Wormsloe Plantation. The entrance will take your breath away. Also check out the Bonaventure Cemetery where poets, revolutionaries and the founders of Savannah have ornate gravestones in a picturesque, photo-worthy setting.
United and Special Olympics
Taking inclusion to new heights
Our shared purpose is to connect people and unite the world — and no organization better embodies that principle than Special Olympics.Learn more
How to prepare for your child's first flight
Traveling can be stressful at times, even when you're flying solo. But imagine what a child must feel, especially as they prepare to take their first flight. The key to any successful first flight is to take a cue from the Girl Scouts motto: be prepared. I'm a mother who started traveling the world with her child since she was 10 days old. So if you're planning your child's first flight soon, read on for my helpful tips to make your child's first flight a success.
Before the flight
Make sure to choose your seats as soon as you book your flight. Since restrooms are usually located at the back of the plane — and also near the front of the cabin, depending on the aircraft — you may want to choose seats near those areas so you won't have to go far if you and your child need the restroom or you need to change your baby's diaper. Additionally, children oftentimes enjoy looking out the window during a flight, so you may want to opt for a window seat so they can see other planes, a busy tarmac or clouds once you're up in the air.
Most airlines, including United, allow a child under the age of two to sit on a parent's lap. But if it fits within your budget, you could consider buying them their own seat and, depending on the child's age, bringing a government-approved child seat for them to use in the purchased seat. This allows you and your child to travel more safely and comfortably, and can help create a better sense of security for your child if they're used to the child seat you bring along.
Make sure to prepare your kids prior to the flight. Although airplanes can be exciting, they can also be scary for kids at first. Take time to explain what to expect during your journey, from the time they arrive at the airport until the plane lands at your destination. You can tell them about the kinds of people they will meet, such as gate agents, flight attendants and pilots, and the different events that occur, like boarding, the flight attendants' safety message and the sound of the aircraft engine during takeoff. This way they can enjoy identifying the people and events that make up their first flight.
At the airport
To avoid any unnecessary stress, print your boarding passes or download them to your mobile device before arriving at the airport. Also plan to check your baggage as soon as you get to the airport so you don't have to worry about carrying along extra gear.
You can check with the Transportation Security Administration (TSA) if you're unsure about what's allowed past security checkpoints, but baby formula, breast milk, food and medications aren't subject to the 3.4 ounce liquid restriction, so you're able to bring larger amounts of those items with you. Just make sure to let TSA officers know right away that you're carrying those items so you're not slowed down during the screening process.
After you've made it through security and are waiting at the gate, make sure your children have entertainment to keep them occupied while you wait. While most flights offer entertainment, there may be times when the inflight entertainment is not available, so bring toys, games, a tablet, coloring books or whatever it takes to keep them occupied and happy during a flight. If you're traveling with babies or toddlers, be sure to double check your diaper bag and make sure it has clothing, baby wipes, lotion, toys and extra bottles. Also, pack a favorite blanket and pillow for inflight naps.
You'll also want to carry various snacks, such as sandwiches, fruit, nuts, crackers or popcorn, and account for possible delays because food options may be limited. It's also a good idea to pack empty sippy cups or water bottles to fill up with inflight beverages.
On board the flight
When it's time to board your flight, you can take advantage of United's policy that allows families with children two and younger to pre-board. This will give you that much-needed time to stow your items and get you and your children in your seats so you're comfortable and ready for your flight.
By request, strollers can be checked at the gate at no additional cost. Before boarding starts, simply ask the gate agent to put a baggage tag on the stroller and you can leave it at the bottom of the jet bridge as you board the plane. When you get to your destination, your stroller will be waiting for you on the jet bridge after you exit the plane.
Once you're on board and settled, it helps to have a bottle on hand during takeoff and landing because it can help alleviate ear pressure for babies and toddlers. For older children, tell them what's about to happen and encourage them to look out the window to see what's going on before take-off. While in the air, create easy access to all the things you need to keep your children entertained and happy, and before you know it, you'll be on the ground again in no time. With just a little preparation, flying for the first time can be an exciting experience for both you and your child.
United heroes: Saving the life of a newborn
Pediatrician Elizabeth Triche was so touched by how our employees went above and beyond to transport her critical ill newborn patient from Saipan to Guam then Honolulu to San Francisco and from there to their final destination of San Diego, that on July 27, she wrote the heartfelt note below to CEO Oscar Munoz and President Scott Kirby.
"Mr. Munoz and Mr. Kirby,
I am writing to give you my greatest gratitude for running a company that just did everything possible, every step of the way, to allow us to get our critically ill newborn with a fatal heart defect to life-saving emergency specialty care in San Diego.
Geoff Larson [Customer Service De-escalation Senior Manager] had given me his cellphone number one month ago and said to call if we ever needed any help getting patients to critical care. When I did call 3 days ago, he burst into action. We exchanged at least 10 emails and phone calls over the next 36 hours as he opened seats on fully booked flights, got us cleared to use oxygen (a process that usually delays our exit by 48-72 hours), and called on colleagues to make sure that all of our "special handling needs" in the airports were met. He emailed me as our first (of 4) flights arrived, letting me know that he was available to help with any glitches.
In Honolulu they held everyone on the plane so that we could get TSA and customs clearance first, gate side, avoiding our having to carry a sick baby in a car seat through an entire airport to customs. Helpers met us at each destination as gate agents from our departing cities warned the gate agents at our next arrival destination that we would need a wheelchair and help with bags.
Finally, as we were 30 minutes from our final destination, the pilot of United Flight 284 on 7/26/2018 from SFO to SAN called me up to the front of the plane to chat, as [there was] fog in San Diego. He wanted to know if the baby would be adversely affected if he [diverted] the flight to LA to refuel. We truly appreciated his taking our patient into account.
Ultimately, we arrived in San Diego without any major mishaps, and our newborn is currently undergoing definitive treatment for his condition.
Mr. Larson and his colleagues at United helped to save a life yesterday, as this baby may not have survived to make the flights had we had to wait for an open seat. Now that he has gotten to care, he will likely have a great chance at a normal life.
I just wanted everyone know that there are truly compassionate, dedicated people working for your organization."
Thank you to all of the employees for being a living proof of our United spirit and exemplifying our core4 standards.
We fly Australian firefighters to wildfires
As parts of Oregon and California continue to battle blazing wildfires that have already consumed thousands of acres of land, we stepped up to help and flew a group of Australian firefighters to Boise, Idaho, over the weekend.
We created an extra section to fly a group of firefighters from all over Australia to Los Angeles International Airport, where they departed on a flight to Boise, Idaho on August 4.
Australia/New Zealand Contingent Field Liaison Officer Barry James explained that firefighters were selected to come help based on their qualifications, and they're all proud to support their fellow firefighters in the United States.
"We're flying to Boise for a couple of days of training and then we'll be splitting up. Some of us are going to Northern California and the rest are going to Oregon for a six-week deployment," explained Officer James, who flew United for the first time, but said it won't be his last. "It was an awesome, awesome experience; it was really hospitable," he added.
Our Los Angeles based employees and crews made sure the firefighters felt their appreciation by giving them a special welcoming message in the gate area, where they thanked them for their hard work.
"It was such an incredible honor for us at LAX to meet and fly these men and women, who are sacrificing their time and putting their lives on the line to help us battle the wildfire devastation in this part of the country," said LAX Station Operations Control Manager Maggie Ronan. "The crew in general was just outstanding. They were all so honored to fly this group and felt it was amazing that United built the extra section for their journey. There was a very special energy felt on the flight as we closed up to send them off to BOI."
We're teaming up with leading disaster relief organizations to provide aid to those impacted by the California wildfires. We will match up to $50,000 in total donations made to our charitable partners, Airlink, American Red Cross, Americares, North Coast Opportunities and Shasta Regional Community Foundation. For more information and to make a donation California Wildfire relief efforts, visit our CrowdRise fundraising campaign.
Lots of sweat, lots of on-time departures: Summer on the ramp
It's 10:30 in the morning and the temperature gauge already reads 89 degrees. The Texan summer sun beams down from above. Heat waves emanate from the ground. Sweat glistens atop Ron Davis's shiny, bald head.
This isn't bad at all, Davis says. "I played high school football. Two-a-day practices? Those were hot. Some of the really hot days out here? Those feel more like three-a-day practices. We got it easy today."
A few gates down, employees revel in the "relief" that this weather feels like compared to the prior week.
"This is nothing," quips Tom Saavedra.
"A few clouds up there and a bit of a breeze – it's our lucky day," Leroy Taylor chimes in, a wide smile on his face.
Air temperature nearing 90 degrees. Tarmac temperature eclipsing 100 degrees most everywhere you step. 10:30 in the morning. And this is "easy". Welcome to life as a United ramp service employee at Houston's George Bush International Airport (IAH) in the summer.
United isoperating more than 500 flights out of Houston each day this summer, and thanks in part to the hard work of our ramp service employees, more flights have left Houston on time this summer than any prior summer.
How? Hydration and nutrition have played huge roles.
Posters with hydration reminders adorn the walls of ramp break rooms and hallways. It's the first topic of every meeting. Regular reminders are sent out over the group's radio system.
Employees have a flight schedule to keep, but as leaders, we have to provide them with the tools to do their job, says Gary Snead, a United supervisor based at IAH. "That includes keeping them fit to work in the summer heat."
And provide they do. Here are the resources deployed in an average summer month on the ramp in Houston:
- Over 10,000 bags of ice, totaling more than 100,000 pounds of ice.
- 313, 5-gallon water coolers refilled at least four times per day.
- An athletic trainer on site.
- One day a month, the IAH ramp holds a fruit & hydration day, where supervisors distribute over 1,000 pieces of fruit to our sun-soaked employees.
- 1,000+ cooling towels distributed.
- 10 misting tents
The increased focus on hydration has helped increase productivity, and it's also resulted in a record-low number of heat-related illnesses among employees.
You take care of the employees, Snead says, "and the employees will take care of your operation."
That's proved true around the world, as we have flown more customers this summer than ever before, all while topping our competition in on-time departures in recent months. Our 13,000+ ramp service employees have played a huge role in that.
Summer heat? It's been beat.
Top 7 things to experience when visiting Las Vegas
When picturing Las Vegas, you probably see shimmering lights, felt-covered poker tables and the ecstatic sound of slot machines. But the truth is that the city offers visitors far more to experience than just gambling and excess. Located on the edge of the vast Mojave Desert, this uniquely American destination is constantly reinventing itself with every passing day, which makes it an ideal vacation spot for virtually every type of traveler. To help you get the most from your next trip to Vegas, here are seven attractions in and around the city that you won't want to miss.
The Neon Museum
Since 1996, this magical outdoor art gallery has collected hundreds of old and discarded neon signs from the Las Vegas strip and displayed them for visitors on a 2-acre plot of land. With so much colorful history available to see, it's no wonder that the Neon Museum is one of the city's top Instagram spots. Though new signs are constantly being acquired and refurbished, many date back to the glory days of the 1950s, when Vegas icons like Frank Sinatra, Dean Martin and Sammy Davis Jr. were the entertainment headlines at the casinos.
Red Rock Canyon
This stunning nature preserve is just a 15-mile drive west of Las Vegas, and is the perfect place to experience all the scenic beauty that Nevada has to offer. Red Rock Canyon features 26 clearly marked hiking trails, indoor and outdoor conservation exhibits and a plethora of majestic wildlife and desert flora to view. There's even a picturesque waterfall, so bring your camera along with your sunscreen and bottled water. A variety of educational programs are held each month, including a popular “Bats in Our Belfry" presentation in which rangers take visitors on a bat sightseeing tour of the canyon.
The Mob Museum
Because the birth of Las Vegas is intricately connected with organized crime, this fascinating museum is a must-visit for anyone who wants to understand how a dry Nevada desert became a worldwide symbol of glitz and glamour. Filled with amazing artifacts, vintage photos and life-size recreations of some of the city's most infamous residents, the Mob Museum focuses on both the gangsters who built Las Vegas and the law enforcement heroes who pursued them. A rotating collection of exhibits brings the town's colorful history to life in a way that no movie or book could ever hope to duplicate.
The Hoover Dam
A monument to man's industrial spirit and a marvel of American engineering, the spectacular Hoover Dam is located less than an hour's drive from Las Vegas — and it's truly an unforgettable sight to behold. Tours of the 726-foot-tall dam are highly encouraged and will fascinate young and old alike. While you're in the area, why not spend some time cruising the beautiful waters of nearby Lake Mead, which was created by the dam itself. Boat tours are available all week long from several locations around the lake, so advanced reservations are not needed.
Dig This Last Vegas
Are you visiting Las Vegas with children? If so, then this one-of-a-kind experience should definitely be on your travel itinerary. Dig This Last Vegas lets you and your kids drive and safely operate heavy duty construction equipment like bulldozers and excavators on a massive outdoor playground in the heart of the city. Anyone who grew up with toy tractors and plastic earth-moving machines can now climb behind the wheel and try them for real. With the help of trained instructors, kids as young as 8 years old can make their dreams of operating a genuine Caterpillar D5 bulldozer come true at this hands-on attraction site.
Spring Mountain Ranch
This Nevada state park is a relatively short drive from downtown Las Vegas and will instantly transport you back to the region's historic past. The perfectly preserved old west-style ranch is an excellent place for an afternoon picnic when you need a break from the hustle and bustle of the casinos. Thanks to the lush green surroundings and man-made lake, the temperature at Spring Mountain is noticeably cooler than you might expect of the hot Nevada climate. Explore further as gentle hiking trails allow you to stretch your legs in comfort while you navigate some of the loveliest scenery in the entire state.
Lotus of Siam
Widely considered to be one of the best Thai restaurants in the United States, Lotus of Siam earned its prestigious James Beard Award the hard way; by serving incredibly delicious Northern Thai dishes every day for the past 19 years. Owner and head chef Saipin Chutima recently opened a second location in Las Vegas, which means you'll have no trouble making reservations while you're in town. Considering that top foodie magazines like Gourmet, Saveur and Bon Appétit have praised this restaurant's incredible dishes for almost two decades, you'd be wise to book a table in advance. Try their crispy rice salad with house-made pork sausage for a flavor that will make your taste buds sing.
When you're ready to experience the fun and excitement of Las Vegas, book your flight at united.com or by using the convenient United app, and share your story on social media with the #UnitedJourney hashtag.
The 8 most underrated American road trips
You've gotten your kicks on Route 66. You've wound through Highway 1. So how do you take another quintessential American summer vacation without repeating yourself? Good thing this country is not lacking in incredible vistas and varied landscapes—trust us: there is so much more than purple mountains majesty and amber waves of grain (although, those aren't so bad themselves). From badlands to waterfalls, here are eight American road trips to consider.
Top of the Rockies Scenic Byway, Colorado
This western road trip through and around the Rocky Mountains has three separate routes that converge in Leadville, Colorado (the highest incorporated town in the country at 10,152 feet above sea level). There's no rule against traversing all three, especially since each is pretty short (82 miles total). First, take in the five enormous mountains surrounding Leadville, two of which are the tallest in the state. Head up through Tennessee Pass and cross the Continental Divide to reach the majestic town of Minturn for incredible fields of wildflowers. The route through Independence Pass toward Aspen has unbelievable views of the Rockies and Twin Lakes. Driving along the Arkansas River through Fremont Pass to Copper Mountain is ideal for spotting ranches, old mines and—fingers crossed—some Colorado wildlife.
Overseas Highway, Florida
You do not need a boat to enjoy the Florida Keys, and we can prove it. The Overseas Highway is one of the most unique roads in the country, as it basically island hops along Florida's hottest vacay spots like Islamorada (home of the Florida Brewing Company) and Marathon (home of Long Key State Park). The Seven-Mile Bridge is a highlight nestled into the 113-mile trip, so make sure to cross during the day for sprawling views of turquoise water and boaters galore. Other fun pit stops: Swim with dolphins at the Dolphin Research Center in Grassy Key, snorkel with sea critters at John Pennekamp Coral Reef State Park and pose for a selfie at Southernmost Point Buoy, the farthest south you can get on the continental U.S.
Jason W Lacey/Getty Images
Columbia River Highway, Oregon
This stretch of highway was the first of its kind to be officially declared a National Historic Landmark, and it's easy to see why. Set out from Troutdale, Oregon, and immediately you'll see the gorgeous Columbia River Gorge. Get ready for a roller-coaster decent as you roll into Crown Point—the 600-foot drop toward the Columbia River is designed specifically for road trippers as it curves and winds through lush green forests. There are at least six notable waterfalls you'll pass along the way; step out at Multnomah Falls for a pic of its stunning bridge. Once you hit the town of Mosier, consider trekking through a tunnel of lava rock on the Mark O. Hatfield Trailhead. The road officially ends after roughly 70 miles at The Dalles, conveniently close to the Sunshine Mill Winery. Treat yourself to a glass of the wildly popular Nirvana, a white blend with touches of honey and melon.
Bobbushphoto /Getty Images
Hana Coast Highway, Hawaii
While Hawaii's island of Maui is a hot destination for tropical romance, the Hana Coast Highway is not for the faint of heart. The road is affectionately called the “Divorce Highway" in honor of its precarious turns and proximity to the edges of tall cliffs. That said, the frequent waterfalls, black sand beaches and eucalyptus trees along the country's lengthiest rainforest highway make the trip totally worth the adrenaline rush. Though it's only 52 miles, the 25-miles-per-hour speed limit (with blind spots and one-lane bridges galore; this is a very good thing) makes it a two- to three-hour trip. But we have a feeling you'll happily take your time—the views from Kahului to Hana are beyond breathtaking.
Trail of the Ancients Scenic Byway, New Mexico
If you're in the mood for dry heat and history up close, the Trail of the Ancients Scenic Byway is calling. West of Albuquerque is Chaco Canyon, an important ceremonial site for the Pueblo peoples between 850 and 1250 A.D. After taking in the incredible expanse of the canyon, drive south through the towns of Crownpoint and Grants toward the El Morro National Monument. Ogle the 2,000 or so signatures weary travelers have carved into the sandstone over centuries. Continue east through the Zuni Reservation to Zuni Pueblo, an arts community still practicing ancestral traditions and ways of life. Cap off this winding 360-mile desert tour in Farmington, where you can see Aztec Ruins National Monument and Salmon Ruins, both of which date back to the 1050s.
The Black Hills and Badlands, South Dakota
Together, the Black Hills and Badlands National Park in South Dakota offer 5 million acres of grassland, forest and rock formations. Might we recommend not hitting it all in one day? Instead, start out on the Badlands Loop State Scenic Byway near the town of Interior. Check out the millions-year-old (literally) jagged geographic deposits before heading north to Spearfish Canyon, home of sky-high pink limestone and gorgeous waterfalls. Meander down through Black Hills National Forest to check out Crazy Horse Memorial, Custer State Park and (drumroll, please) Mount Rushmore. Set aside a few days for the entire 232-mile journey because you'll probably find yourself either driving slowly to take it all in or stopping the car every few miles to hike or swim.
North Shore Scenic Drive, Minnesota
For a truly otherworldly experience, drive along the coast of the biggest freshwater lake in the world: Lake Superior. The northern Minnesota gem means ample opportunity to really get away from civilization. (Heading off the beaten path into the Boundary Waters just north of the coastline leaves you with no cell service, almost complete solitude and a chance to catch the northern lights!) Start your drive in Duluth and head north, scoping out the many lighthouses dotting the rocky coastline on your right and the distant Sawtooth Mountains on your left. Everywhere else is covered in pine and birch trees—and crawling with wildlife. Beaches pop up along the 142-mile ride, although Lake Superior is notoriously chilly, reaching 65 degrees Fahrenheit max during the hottest months of the year. But, in the height of summer, this might be exactly the cool-down you need.
Rangeley Lakes National Scenic Byway, Maine
For the ultimate, rugged New England road trip, you must drive the Rangeley Lakes National Scenic Byway. On the western side of the state, near New Hampshire, the lake is flanked by Rangeley Lake State Park and rolling hills of trees, flowers and wildlife. Start at Smalls Falls, and let the Appalachian Mountain ridgeline be your guide on this 36-mile tour. The route is straightforward but provides sights of everything from lakes and rivers to valleys and farmland. Swift River and Mooselookmeguntic Lake (who named this lake?) are outstanding photo ops. Summer is always a good time to visit when it comes to temps, but come autumn, the bright colors pop along this route, and might just be worth a second trip.
10 U.S. islands that feel exotic
Want to escape to somewhere truly memorable? Here are the best island getaways without leaving the country.
As much as we all wish to see every corner of the globe, it can be a challenge to do it all with limited funds and vacation time. Luckily, the United States is diverse enough to offer an array of exotic locales — from golden beaches to volcanic islands — all on our own home turf. Here are our picks for the ten most exotic destinations that don't require a passport.
Dry Tortugas, Florida
Turquoise water, tons of green sea turtles and white-sand beaches with visibility seeming to stretch to forever. Sounds like the Caribbean, right? Wrong. The Dry Tortugas, 67 miles off Key West into the heart of the Gulf of Mexico, pack epic snorkeling alongside Southern stingrays, parrotfish and schools of Creole wrasse — all just a ferry or seaplane ride from the Conch Republic.
San Juan Islands, Washington
San Juan Islands, Washington/Shutterstock
With conifer forests thick along its coasts and a marine climate with cool summers and mild winters, the San Juan Islands of Washington state feel a lot like Norway. Both destinations are renowned for sea kayaking as well as whale-watching tours, and yet the San Juans are a three-hour drive — and a ferry hop — north of Seattle. Plus, with alpaca ranches and lavender farms covering the hillsides, the experience also includes a touch of Peru-meets-Provence.
Assateague Island, Maryland
Assateague Island, Maryland /Shutterstock
Like Portugal's Soajo Mountain, Maryland's Assateague Island is home to wild horses — more than 150 in total. These feral ponies have free range of the beaches, marshes and forests. For the best viewing, try the Chincoteague National Wildlife Refuge's Wildlife Loop Road, a three-hour walk. For a more unique spectacle, time your visit with the annual pony swim, held every July, wherein a group who call themselves the saltwater cowboys wrangle up the horses, leading them on a swim across the Assateague Channel.
Sapelo Island, Georgia
The Spanish moss hanging from live oak branches gives Sapelo Island, Georgia, an only-in-the-Southeast feel, but its golden-sand beaches feel a bit like the islands off Queensland, Australia. Reach it only via boat: either the DNR ferry or private vessel. Once ashore, walk the hiking trails through dunes and maritime forests to encounter hundreds of bird species, including the Chachalaca bird — which otherwise requires birders to travel to either Mexico or Central America to cross off lists. Stay the night and you might even spot a bobcat.
Culebra, Puerto Rico
Culebra, Puerto Rico /Shutterstock
Culebra, a satellite island of Puerto Rico, is often referred to as one of the Spanish Virgin Islands, and for good reason. Its sugar sand beaches are mostly undeveloped, lending it the feel of Jost Van Dyke in the British Virgin Islands. Like the BVI, Culebra lacks any of the large, major hotel chains. Instead, it has a sleepy charm, appealing to those content to kayak, snorkel and beachcomb.
Kauai, Hawaii /Shutterstock
One of the wettest places on the planet, Kauai packs its mountains with unending greenery, punctuated by a dozen epic waterfalls. This makes it every bit as lush and exotic as Tahiti, but at a fraction of the flight time. Worth the splurge, a helicopter tour of the Na Pali Coast — where Jurassic Park was filmed — shows visitors more highlights than they could see in a week of hiking.
Elizabeth Islands, Massachusetts
Just south of Cape Cod lie the Elizabeth Islands of Massachusetts, including Penikese and Cuttyhunk, two of the only inhabited islands in the bunch not owned by the Forbes family. Cuttyhunk in particular still exudes British flavor, carried over from 1602, when it was the first British settlement on the new coast. Experience it at Avalon Inn, one of the few choices when overnighting. To see more of the neighboring isles, book a day cruise to explore beaches and see wild harbor, harp and gray seals.
Daufuskie Island, South Carolina
Daufuskie Island, South Carolina /Shutterstock
Daufuskie Island, South Carolina, is perhaps best known as the home of the Gullah people, a community of African Americans in the lowcountry who speak their own creole language called Geechee. To get a feel for the people and their culture, stop by the Historical Foundation to hear local stories and legends, as well as chat up the local guide, who's been on island for decades.
Cedar Key, Florida
Cedar Key, Florida /Shutterstock
Over-water bars, weathered and leaning on stilts, give the fishing village of Cedar Key off Florida's Gulf Coast a back-in-time vibe, like that of Bocas del Toro, Panama. But, unlike Bocas, Cedar Key averages in the low and mid 80s, making for more pleasant conditions for sea kayaking, for which the area is renowned. The Suwannee River empties into the Gulf roughly 10 miles north of Cedar Key, and the sound separating the two is lined with uninhabited islands, perfect for any boaters to enjoy day picnics and exploring.
Aleutian Islands, Alaska
Aleutian Islands, Alaska /Shutterstock
Alaska's Aleutian Islands, a chain of 14 volcanic outposts that string out west of the state, remain one of the most remote places on the planet. Sea kayakers treasure the destination, willing to brave the inclement weather for chances to see grey, minke, orca, sperm and humpback whales, as well as walrus, seals and sea lions. From these islands, it's possible to view the Northern Lights year-round. For those who aren't into roughing it, know that there is lodging at places like the Grand Aleutian Hotel on Unalaska Island.
The comparisons between New Zealand and California are inescapable. Both are long and narrow with Pacific coastlines that seamlessly combine cliffs and beaches. Both boast some of the world's most spectacular national parks in the mountains and some of the most prized wine regions in the hills and valleys.
Some similarities are flip-flopped, because NZ straddles the 38th parallel south of the equator while California is on the 38th parallel north. That's why New Zealand's North Island shares Southern California's warm, dry climate and the South Island shares Northern California's cooler, wetter climate. That may also be why New Zealand's two largest cities (Auckland and Wellington) are in the sunny north, while California's (L.A. and San Diego) are in the south.
There are differences, too, and they favor New Zealand. Although it's about two-thirds the size of California, NZ is only about one-tenth as crowded (4.5 million compared to 40 million people). And NZ is surrounded on all four sides, not just one, by the Pacific.
But don't take our word for it — visit New Zealand to make your own comparisons and with new nonstop service between Auckland and Chicago, New Zealand is even easier to get to. Starting November 30, Air New Zealand will operate nonstop service between Auckland and Chicago, and vice versa three times weekly on the Boeing 787-9 Dreamliner aircraft. And beginning in April 2019, we will extend our service between San Francisco and Auckland to year-round with service three times weekly on the Boeing 777-300ER aircraft between November and March, and on the Boeing 777-200ER aircraft between April and October. Now that you have your travel plans set, read on for what to do while you're there.
From the 1,076-foot-high Sky Tower that dominates the Auckland skyline, you'll behold a city bordered by bays and peppered with parks. Locals take full advantage by sailing in the city's two harbors (Auckland is the “City of Sails") and participating in almost every other type of water and land sport — especially rugby, cricket, golf and tennis, all imports from the British who founded New Zealand.
Auckland's literal high points besides the Sky Tower include Mount Eden, Mount Victoria and One Tree Hill, three of the dozens of small dormant volcanoes with 360-degree views that punctuate the city. Another is Auckland Harbour Bridge across Waitemata Harbour, where you can climb the span or bungee off. Additional Auckland attractions include the Auckland Museum and Auckland Art Gallery; the family-friendly New Zealand Maritime Museum and Sea Life Aquarium; and sprawling Cornwall Park, where cricket enthusiasts share the grass with sheep.
Wellington and Christchurch
These two coastal cities south of Auckland are each about a quarter of the population of Auckland, making them favorites of visitors who prefer compact cities. In the capital city of Wellington, most attractions are along the waterfront promenade, always teeming with walkers and runners, while others are in the steep hills. Be sure to visit the Museum of New Zealand and ride the Wellington Cable Car. Christchurch is still recovering from the big 2011 earthquake, but the Botanic Gardens and Hagley Park are still lush and lovely, and Quake City at the Canterbury Museum is both educational and moving as it chronicles the devastation of the quake and the rebuilding efforts.
South Island Mountains
New Zealand may be best known for its mountain hiking, known to the locals as tramping. The highest peaks are in the Southern Alps, topped by 12,218 foot Mount Cook, but surely the most famous hike is the Milford Track — so popular that reservations are required to tackle the 33 mile hut-to-hut walk through glacially carved mountain passes, fjords, majestic waterfalls and rainforests in Fiordland National Park. But you needn't hike at all to appreciate the beauty of New Zealand's mountains. Driving past them or through them, such as the drive to Milford Sound where the Track begins, or to Mount Cook Village, does the trick.
Beaches and volcanoes
Stellar surfing and sunbathing beaches are found throughout the country, even in Auckland, although keep in mind that “beach weather" is more likely on North Island. NZ's Volcanic Zone, however, is concentrated in one North Island region, not far from Auckland. It's there, especially in Tongariro National Park, that you'll discover recently erupted volcanoes, lava flows, steaming geysers and hissing ponds — plus thermal pools, springs and baths in the towns of Rotorua and Taupo. You may recognize some of this region's mountains, where the hiking is nearly as splendid as on the South Island, from scenes in “The Lord of the Rings" movies.
Towns, villages… and sheep
Sheep are everywhere in New Zealand, even in the cities. You can even observe them being herded and sheared at SheepWorld near Auckland, but mostly you'll see them in the countryside while driving between cities and national parks, such as on one of NZ's 10 themed highways. You'll also go past farms, vineyards, mountains, coastline and dense wilderness. But don't drive straight through. Your fondest NZ memories after the trip may be of conversations with locals at a village café over coffee or a country pub over a Double Brown beer.
New Zealand's 14 wine regions blanket the east coast of both islands, but the Marlborough region near Blenheim at the top of South Island has the most wineries, including dozens that offer tastings. This region's Sauvignon Blancs are internationally acclaimed. While you're in the area, you should also stop by the charming town of Nelson and visit Abel Tasman National Park, a marvelous mix of rainforest paths and beaches.
Sauvignon Blanc pairs nicely with fish — and that's a good thing, because New Zealand fishermen operate in the sixth-largest fishing zone in the world, making seafood a NZ specialty. While myriad fish choices fill menus in coastal restaurants, expect a wide variety of cuisines (often broadly called “Pacific Rim cuisine") in the cities. That's especially true in Auckland, where nearly half of residents are non-natives from China, India, Fiji, Samoa and elsewhere. Wherever you dine, the food was probably grown or raised locally because importing ingredients is expensive — the nearest continent, Australia, is 1,300 miles away.
Besides New Zealand's two main islands, smaller islands off their shores are a treat to visit. The largest (about the size of Maui) is Rakiura/Stewart Island, a one-hour ferry ride from the southern tip of South Island, where a national park occupies 80 percent of the land. NZ's most populous small island (pop. 9,000) is Waiheke, a 45-minute ferry ride from Auckland, which features forest trails, beaches, restaurants and wineries.
Don't forget that the seasons are reversed in New Zealand, so their “summer" starts in December. Plan a trip between November and April to enjoy mild temperatures and to avoid too many rainy days. When you arrive, driving a rental car is the best way to see the country. (You'll soon get used to driving on the left side.) And driving won't be tortuous within the country because there are no “boring" stretches of road — and a scenic, 3 1/2-hour Interislander or Bluebridge car ferry connects Wellington and Picton, letting you travel freely between North and South Islands.
If you go
Service between San Francisco and Auckland operates three times weekly with year-round nonstop service launching in April of 2019. Starting November 30 of this year, Air New Zealand will operate service between Auckland and Chicago, and vice versa three times weekly. Air New Zealand code share service will be offered on around 100 flights across the U.S. for convenient connections to Auckland via Chicago. Visit united.com or use the United app to plan your trip.
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Five magnificent stops between Honolulu and Guam filled with spectacular scenery along the way, and then back again. Join Big Metal Bird host, Phil Torres, as he explores our unique Island Hopper route, and discovers what the route means to the people of Micronesia.
It was an unusual sight: a flame on a plane -- but that's exactly what passengers on a flight from Boston to Chicago witnessed as we transported the very special cargo on July 18. The flame was enclosed in a secure lantern and accompanied by a Special Olympic athlete and two Guardians of the Flame – members of a group of more than 100,000 law enforcement officers whose role is to protect and ensure the delivery of the Special Olympics Flame wherever it travels.
This wasn't just any flame, however; it was the Special Olympics' Flame of Hope, the flame which lit the Eternal Flame of Hope to kick off Special Olympics' 50th anniversary celebration Friday morning.
CEO Oscar Munoz, General Counsel and EVP Brett Hart; and Community Affairs VP Sharon Grant, along with many employees and customers, greeted the Flame upon arrival to O'Hare International Airport, where it was presented to local Guardians of the Flame.
We didn't just transport the Flame of Hope on board one of our flights, said Oscar. "That flight symbolized how we are taking the values of inclusion and respect, which that Flame represents, fully on board as a company."
From O'Hare, the Flame traveled to Soldier Field, the site of the very first International Special Olympics Summer Games 50 years ago, and where the Law Enforcement Torch Run® took place the morning of Friday, July 20. More than 100 employees participated in the event, a four-mile course along the lakefront in downtown Chicago, along with hundreds of law enforcement officers and Special Olympics athletes from throughout Illinois and the world.
I saw people from all over the world come together for a great cause, said Global Catering Operations Projects and Performance Manager Yana Strutz, who participated in the Torch Run, "It is wonderful to see my colleagues take time out of their busy schedules to ensure that Special Olympics athletes get the time and attention they deserve."
The run concluded with the lighting of the Eternal Flame of Hope monument, a flame that symbolizes the eternal hope that Special Olympics provides to athletes and their families. The flame will stay forever ignited inside the permanent, 30-foot monument outside of Soldier Field.
United will go beyond just flying the Flame of Hope on one flight, we will 'carry the torch' everywhere we fly and spread the light of this inclusion revolution. We intend to be ambassadors for this movement everywhere we operate, said Oscar.
Our partnership with Special Olympics represents our continuing effort to break down barriers and further build on Special Olympics' remarkable legacy of inclusion by engaging our employees around the world.
On March 8, 2018, we announced a new global relationship with Special Olympics, an organization we've partnered with for many years focusing on supporting the spirit of inclusion with our employees through local communities and through our Charity Miles Program. United's increased sponsorship includes support for major Special Olympics events, including the Special Olympics 50th Anniversary celebrations in Chicago, site of the very first International Special Olympics Summer Games in 1968, and the 2018 Special Olympics USA Games in Seattle.
In addition, United will engage with local Programs in our key markets around the world. Special Olympics embodies our shared purpose to connect people and unite the world. With more than 5 million athletes and 1 million coaches and volunteers in 172 countries, our employees and customers will join forces with Special Olympics to achieve our shared vision of inclusion. Together, we hope to end discrimination against people with intellectual disabilities.
Our relationship with Special Olympics represents a continued effort to break down barriers and further build on the organization's remarkable legacy by engaging our customers and employees around the world. Working together, we created new training that specifically reflects insights from Special Olympics, including training scenarios with real-life situations that individuals with intellectual disabilities face when traveling. By the end of 2018, more than 60,000 United frontline employees will have participated in the new training modules that reflect Special Olympics insights as United takes steps to deliver a world full of inclusion.
Check back this summer for coverage from Special Olympics 50th Anniversary celebrations in Chicago and 2018 Special Olympics USA Games in Seattle.