Three Perfect Days: New York City
Story by Nicholas DeRenzo and Justin Goldman | Photography by Mark Hartman | Hemispheres September 2016
Everyone knows New York City. You've heard the names: the Big Apple, the City that Never Sleeps. You've heard Sinatra sing, “Start spreading the news," Biggie Smalls rap, “It was all a dream." You've seen King Kong climb the Empire State Building, Robert De Niro steer a taxi down Broadway, Meg Ryan moan in Katz's Deli.
And yet New York, perhaps more than any other city, is impossible to know, because it changes so fast. The last 15 years alone have seen downtown Manhattan rebuild and flourish, Brooklyn become so hip that it's now a cliché to use the borough as a cultural reference point, and the immigrant hub of Queens become lauded as a tourist destination.
Impossible to know? Maybe—but that's just what your humble correspondents have set out to do. We're both children of the outer boroughs (the Bronx for Justin, Staten Island for Nicholas) who spent our adolescent years in sunnier climes (California and Florida, respectively) but were drawn back here as adults. Each of us has spent the last few years rediscovering a city that both is our home and isn't, with the sort of hunger that only an outsider trying to establish himself as an insider can display. Can we call ourselves real New Yorkers? Who knows. But we can share what we've found—what's putting the new in New York—with you.
Manhattan: In which Nicholas and Justin take in the galleries at the new Whitney Museum, stroll the High Line, and drink cocktails in an old opium den
It's early morning, and we're standing under the Washington Square Arch, Manhattan's own Arc de Triomphe. The world's greatest city is at our feet—where to go? We look up Fifth Avenue, at the Empire State Building, then south across Washington Square Park, at the new World Trade Center. Maybe let's start with breakfast.
We cross the park, passing a TV shoot where Paul Giamatti poses for photos with elderly fans. We stop for a bit at the West 4th Street basketball courts to watch an early game, then head up to Christopher Street, past the Stonewall Inn, recently named the country's first national monument to LGBT history. Finally, a couple of blocks up 7th Avenue, we reach Dominique Ansel Kitchen.
The balconies at the Whitney Museum of American Art, above the West Side of Manhattan and the Hudson River
Inside the sunny patisserie, we meet Ansel, the French-born creator of the most talked-about baked good since, well, sliced bread: the Cronut. Three years after its invention, the doughnut-croissant hybrid still commands blocks-long morning lines at Ansel's Soho bakery, but at this year-and-a-half-old West Village outpost the only Cronuts in sight are the ones on the chef's iPhone case.
“I eat one of these every morning," Ansel says, handing us hot-from-the-oven brown sugar DKAs, or Dominique's Kouign Amanns—a caramelized croissant-dough Breton specialty. He follows this up with a warm Applejack-glazed cinnamon spun roll, meant to taste—from end to end—like the center (read: best) part of a regular cinnamon roll.
“I've been in New York for a little over 10 years, so I'm officially a New Yorker!" Ansel says with a broad smile. “New Yorkers are so well traveled, so open-minded, really curious, and not afraid of trying new things. It doesn't matter where they're from or what they grew up eating, they're here to explore, and that's the beauty of New York."
Apothéke, a sultry cocktail lounge in a former opium den
Along with having great taste in food, New Yorkers are famously attuned to the arts; Manhattan alone is home to at least a half dozen world-class museums. The one garnering the headlines lately is the Whitney Museum of American Art, which moved last spring from its stodgy Upper East Side digs to a $422 million, Renzo Piano–designed structure in the trendy Meatpacking District. The current main exhibit,
Human Interest, is a multimedia survey of portraiture from the museum's permanent collection, such as Rosalyn Drexler's Marilyn Pursued by Death and Urs Fischer's eight-foot-tall melting-candle sculpture of Julian Schnabel.
In front of Andy Warhol's Double Elvis, we meet the museum's chief curator, Scott Rothkopf, who tells us about the Whitney's recent move. “We feel like we have not just expanded our museum but have become part of a hugely changing psychogeography of New York," he says. “The way people think about the city has really changed, and the way they move around it and the places they visit."
A few steps from the museum exit, we ascend the steel stairs of the High Line, a park built atop a mile-and-a-half-long stretch of abandoned railroad track, which has revitalized Manhattan's West Side and inspired urban planning throughout the world. We stop into Friends of the High Line co-founder and executive director Robert Hammond's office, a glass box suspended over the edge of the old railway. After waving to a group of schoolkids below, he tells us about the unexpected success of the park that he started working on in 1999 and which opened a decade later.
Robert Hammond, co-founder and executive director, Friends of the High Line
“We hoped it would have 300,000 visitors a year, and we get 7.5 million," Hammond says. “We were ambitious, but we weren't thinking it was going to be one of the top tourist destinations in New York." He glances out at the Standard Hotel, which straddles the park. “The reason the High Line works is it's not an escape from the city. You feel the city, but you're slightly removed. It's a different way of thinking about New York."
We're starting to feel peckish, so Hammond directs us beneath the tracks to Santina, another glassy Piano-designed space, which is owned by the park but run by the restaurateurs behind über-popular Italian red-sauce joints Parm and Carbone. Murano-chandeliered Santina proffers lighter fare: cecina, or chickpea pancakes, with Calabrian tuna tartare; a show-stopping crudité served in a terra-cotta cauldron; and a crispy sea-bass sandwich with capery tartar sauce.
Feeling contento, we reenter the High Line and stroll uptown, thick prairie grass and flowers on either side. We pass tourists wiggling their toes in a fountain, photographers shooting models for magazines, and Sleepwalker, a sculpture of a somnambulant man in tighty whities that's so lifelike a teenager exclaims, “Is that guy real?" At 17th Street, we perch for a few minutes on the amphitheater-style seating before a large window, looking down on the yellow cabs streaming up 10th Avenue—“like Space Invaders," as Hammond says.
“The High Line is a microcosm of what's happening in New York. It was built as a freight line, then it was wild, now it's back to the public. Why the park really works is it kept some of that industrial history. It gives an authenticity and a connection to the industrial heritage of New York City. The city's always changing, but keeping some of those connections is important." —Robert Hammond
Red-brick apartment buildings and warehouses soon give way to the blue-glassed towers of Hudson Yards, an ongoing $20 billion redevelopment of old railyards. Here, we take the long escalator down into the Hudson Yards subway station—the city's newest, but not its most opulent. That distinction belongs to the Oculus, where we exit after a brief ride downtown. The centerpiece of glossy new transit centers and a high-end Westfield mall, the Oculus is a $4 billion, Santiago Calatrava–designed terminal that looks like a hockey rink wearing the Statue of Liberty's crown. Visible through a long skylight is One World Trade Center, or the Freedom Tower, a 1,776-foot monument to the city's resilience.
Resilience requires energy, which requires sustenance, so we're off to thrumming Houston Street—the pronunciation of which is perhaps the truest test of local vs. tourist—for dinner at Estela, which fed President Obama in 2014 and is one of only three NYC spots on this year's World's 50 Best Restaurants list. Unlike most of the jacket-required establishments on that list, Estela, set above a dive bar, is decidedly unstuffy. But who needs outsized ambience when you've got Uruguayan chef Ignacio Mattos working his magic?
We ask our waitress for a recommendation, and she launches into a monologue: “You must have the cured fluke with sea urchin. You must have the mussels escabeche. You must have the beef tartare. You must have the fried arroz negro. You must have the ricotta dumplings." She grimaces at her last two suggestions: “They're both starches, but I can't imagine coming here and not getting either of them." The preparations are simple, but every dish comes with a surprise. The tartare is leavened with crunchy fried bits of sunchoke; the mussels sit atop a verdant cilantro jus that's bright and refreshing enough to slurp by the spoonful.
Nightfall has locals swarming into theaters. While Broadway gets all the press (and tourist bucks), downtown is full of cool shoebox spaces and experimental companies. We skip Hamilton and head to the hit musical's birthplace: the off-Broadway Public Theater, a city institution since 1954 that runs programs like free Shakespeare in the Park. We enter the theater's cabaret space, Joe's Pub, for performance artist Taylor Mac's A 24-Decade History of Popular Music, a work-in-progress that will eventually dedicate an hour to each decade from 1776 to today. Mac, who was named a 2016 Guggenheim Fellow, represents the best of new New York: steeped in history but squarely focused on the future.
Museum patrons on a balcony at the Renzo Piano–designed Whitney
For a post-performance drink, we cab it to Chinatown's Doyers Street, a crooked alley once known as “the Bloody Elbow" for the unwholesome activities that took place here. We step through an unmarked doorway and into Apothéke, a sultry cocktail lounge in a former opium den. We order cocktails from the prescription-themed menu: From the “Stress Relievers" section, we get a Siren's Call (Ford's gin, roasted seaweed, cucumber, squid ink, ginger, black smoked sea salt); from “Pain Killers," it's a Catcher in the Rye (rye, amaro Nonino, honey cordial, chamomile bitters, peated scotch mist). They taste so good that we don't notice how strong they are until it's too late.
In need of something to sop up those drinks, we pop next door to Apothéke's Mexican-themed sister bar, Pulqueria, for roasted jackfruit tacos and tuna crudo tostadas. It would have been a great preemptive hangover remedy—except that the restaurant also serves a mean mezcal Negroni. Oops.
From here, it's a 15-minute stumble to our hotel, The Beekman, which debuted this summer in a 19th-century office building on the site of the theater that staged the North American premiere of Hamlet, back in 1761. A few drinks deep, we gaze at the night sky through the pyramidal skylight that tops the hotel's nine-story Gilded Age atrium, which is fretted with ornate ironwork. Shakespeare would have loved this place.
Queens: In which the guys see the city in miniature, munch their way through America's most diverse neighborhood, and meet the new Mets
We start today the way millions of New Yorkers do every day: on a train. Specifically, we ride the 4 up to Grand Central Terminal, where, after a quick glance up at the famed constellation-decorated ceiling, we hop on the 7 and cross under the East River into the booming Queens neighborhood of Long Island City.
We're both flagging, so we grab brews and croissants at Birch Coffee, and then drop our bags at the Boro Hotel. The family-owned property, which opened last summer, plays up the industrial-chic feel of the neighborhood with steel beams wrapping around the building like stylized scaffolding. We pause on the balcony of our 12th-floor corner room to take in the view of the city, from the skyscrapers of Midtown to the low-slung buildings of Queens and the elevated train tracks that cut through them. Time to get back on one of those.
Storefronts in Jackson Heights's Little India
After 40 minutes of watching the world whip by through the 7's windows, we arrive at Flushing Meadows Corona Park. A short walk takes us to the site of the 1939 and 1964 World's Fairs. It's already hot, but the mist from the fountains below the Unisphere, a 120-foot-tall steel model of the Earth, offers a cooling respite. Three fellow parkgoers climb right in, but we restrain ourselves.
Just past the Unisphere, we find the Queens Museum, in a building that was constructed for the 1939 World's Fair and underwent a
$69 million renovation a few years ago. The centerpiece of the collection here is the Panorama of the City of New York. Championed by controversial city planner Robert Moses, the Panorama is a detailed rendering of the five boroughs built to a 1:1,200 scale (so the Empire State Building is only 15 inches tall). We circle the glass walkway above the model, pointing out personal landmarks—the Bronx and Staten Island neighborhoods where we were born, our current Brooklyn homes—punctuating most sentences with, “This is awesome."
For lunch, we take a short train ride to Jackson Heights. This is one of the most diverse neighborhoods in the country—167 languages are said to be spoken here—and with that diversity, of course, come great eats. To help us sift through those offerings, we've enlisted Jeff Orlick, a CBS news production crewman and restaurant beverage director who organizes an annual Tibetan dumpling tasting contest here.
Jeff Orlick, beverage director, Little Tibet; organizer, Momo Crawl
“I moved here because of the food," Orlick says as we stroll along Roosevelt Avenue, his home of nine years. He pauses as a train rattles overhead. “Food is the best way to put yourself into another culture." The first culture we encounter is Filipino, in the one-block Little Manila. We stop at Fiesta Grill, a
turo turo (Tagalog for “point point") counter, named for how you order. First we point at the turon, a sweet banana and jackfruit eggroll, then we point at the bopis. “That's for the adventurous," the guy behind the counter says as he spoons a hash of pig heart and lung into a bowl. It turns out fortune does favor the bold, because the chopped offal is actually delicious.
From there, we pass a clutch of Thai spots and cross Diversity Plaza, the storefronts now bursting with colorful Bangladeshi signs. We grab a jhal muri (puffed rice, chickpeas, spicy mustard oil) from an 87-year-old street cart vendor and eat as we walk, the signage around us changing to Tibetan and Nepali. We eat Tibetan beef dumplings, or momos, while leaning against the Amdo Kitchen food truck, the winner of last year's Momo Crawl, then cross the street to Bhancha Ghar, where we eat sel roti, a sort of cross between naan and a doughnut. “This is like the food you get in Kathmandu," Orlick says. “Meeting the people here inspired me to go there. It was incredible."
Across 75th Street, Spanish signs prevail. Roughly half the people on the street are wearing Colombian soccer jerseys. “During the last World Cup, Colombia was doing well, and the street was going crazy," Orlick recalls. “People were throwing bags of flour and stuff." We stop into the Arepa Lady restaurant, which grew out of an immensely popular street cart, and we have arepas de queso and chocolo, two preparations of the fried corn and cheese staple, which we wash down with the juice of the South American lulo fruit.
“Everyone in the world wants to come to the United States. Where do you go in the States? New York. There's nothing like Queens's Roosevelt Avenue in the world. It's so intimidating. Everyone's speaking a different language, and it's just so much. But the people are really open." —Jeff Orlick
We're done, right? Nope. Orlick steers us into a bodega, and we squeeze down a narrow aisle to a seafood counter, La Esquina del Camarón Mexicano, for shrimp and octopus cocktail in a sweet tomato sauce. Then we all agree to never eat again.
Understandably, we need to sit for a while, and we've got just the place: Citi Field, the Flushing home of the New York Mets. The Yankees may be the iconic local baseball team, but the Mets have recently surpassed the Bronx Bombers in popularity, thanks to their superior stadium—which was inspired by Ebbets Field, the long-ago home of the Brooklyn Dodgers—and their exciting squad, which made it to the World Series last year. Today, the Mets have a Fall Classic rematch with the champion Kansas City Royals, and they win 4-3 behind Noah Syndergaard, a 24-year-old pitcher nicknamed Thor for his long blond locks, 6-foot-6 frame, and 98-mph fastball.
Evening is coming on as we file out of the ballpark, surrounded by happy throngs in blue and orange. We head back to the waterfront and Socrates Sculpture Park, home to a collection of inspired installations, highlighted by Jessica Segall's Fugue in Bb, which transforms an upturned piano into an active beehive.
A barista at The Lot Radio
We watch the sun dip behind Manhattan's snaggled skyline, then head off to break our halfhearted fast. Dinner is at Long Island City's Mu Ramen, a 22-seat space that reflects the area's avant-globalism. South Korean–born, Orthodox Jewish–raised, Per Se–trained chef-owner Joshua Smookler tweaks the noodle-bar formula on his menu, which includes foie-gras-and-brioche-stuffed chicken wings and cornmeal and scallion “okonomiyaki" with smoked trout, tobiko, and foie maple syrup. Under wooden slats that call to mind the ribs of a ship, we tuck into bowls of oxtail-and-bone-marrow broth served with corned beef and addictive “crack kimchi," washed down with a few green-tea-and-wasabi-infused Baird Wabi-Sabi Japan Pale Ales.
In search of a nightcap, we walk across Long Island City to Dutch Kills, a speakeasy from the team behind Milk & Honey, the now defunct lounge that spurred the city's cocktail revolution. Outside, there's simply a sign that says “BAR." Inside, it's all atmospheric candlelight and dark wood booths shrouded by heavy red curtains. As we're ordering Tiger Chilled Coffees (rum, cinnamon syrup, allspice liqueur, cold-brew coffee, whipped cream, absinthe) we notice that the menu offers meat pies from M. Wells, the acclaimed Québécois steakhouse nearby. We've already consumed 10,000 calories today, so what are a few more? Bring us the pies.
Brooklyn: In which the guys see the city's bridges from above and below, yuk it up with an SNL cast member, and find a bar at the end of the world
We shouldn't have had the pies. Lumpenly, we make our way across the Pulaski Bridge and down into the world's trendiest neighborhood: Williamsburg, Brooklyn. Our first stop is the William Vale Hotel, a 22-story angled white tower that opened this summer. Situated across the street from Brooklyn Bowl and the Brooklyn Brewery, two early harbingers that “cool" could cross the river, the hotel is a symbolic final step in the Manhattanization of the neighborhood. But it's hard to find fault with this when you're standing on the hotel rooftop, with no other building to obstruct your view, the whole of the city at your feet.
To get our wheels turning, we walk along the edge of McCarren Park to the most “Brooklyn" coffee shop imaginable. The Lot Radio is a black shipping container plunked down in a flamingo-studded, triangular gravel lot. One side of the container sells coffee from Brooklyn roaster Luft; the other has a booth where a rotating cast of DJs spin records.
The East River Ferry passes under the Manhattan and Brooklyn Bridges
For breakfast, we head up Bedford Avenue and cross into Greenpoint, a Polish neighborhood that has seen its own cool quotient rise in recent years. (HBO's zeitgeisty Girls films here.) At the corner of Manhattan Avenue, across from a graffiti mural of The Simpsons sax player Bleeding Gums Murphy, we find Frankel's Delicatessen. The restaurant is the work of two Jewish brothers from the Upper West Side—one a chef, the other an indie pop musician—who wanted to recreate the classic New York Jewish deli. They've certainly got the look right: The storefront recalls the restaurant from Seinfeld, and the back-lit signs inside are a tribute to Lower East Side mainstay Russ & Daughters. And the food? Oy gevalt! We split a pastrami, egg, and cheese sandwich; an everything bagel with pastrami-cured salmon and scallion cream cheese; and mini latkes with applesauce and sour cream. As we eat, co-owner Zach Frankel comes out from behind the counter to tell us why Jewish delis matter.
“There's a grittiness to the Jewish deli that resembles New York," Frankel says. “People of every single race and religion have a relationship with this food. It's not just white Jews from New York. I get black dudes who grew up going to Katz's with their dads, Asian dudes who grew up eating this food. Being able to provide that to another generation makes me really happy."
A short stroll takes us to the condo-lined Williamsburg waterfront, where we board the East River Ferry. Alongside sailboats and jet skis, we cruise beneath the steel Williamsburg and Manhattan Bridges and the stately stone Brooklyn Bridge. There's something magical about seeing the city from out here, but it's short-lived. Within minutes, we're stepping off at the Fulton Ferry Landing and into 85-acre Brooklyn Bridge Park, which opened in 2010 with a mission to revitalize a blighted stretch of East River piers. The park is filled with visitors snapping shots of the bridges, but it's the locals that are out in droves today. Kayakers skirt the rocky banks. Pickup ballers shoot hoops on the repurposed piers. Climbers scale artificial rock walls. Kids ride the restored 1922 Jane's Carousel. At the park's southern end, we stop at Martin Creed's 25-foot-tall rotating red neon Understanding sign, then reward ourselves for a walk well done with cones from Ample Hills Creamery, a local mini-chain that takes its name from a poem by long-ago Brooklyn resident Walt Whitman—who might be the only self-conscious-artist type who can honestly claim that he was into the borough before it was cool.
Sasheer Zamata, comedian, Saturday Night Live
In search of something a bit more substantial, we retrace our steps to cobblestoned Old Fulton Street and one of New York's best pizzerias, Juliana's. Patsy Grimaldi's place is the product of one of the city's most bitter feuds, sparked when he sold his longtime restaurant, Grimaldi's, and then, years later, after it moved next door, opened Juliana's in the original space. Nowadays, tourists line up for Grimaldi's, but locals go to Juliana's. Under a white brick wall adorned with Sinatra kitsch, we try a prosciutto-and-arugula-topped pie. It's hot, crunchy, and wafer-thin, and goes great with our Brooklyn-brewed Sixpoint ales. “So," says our waiter at the end, “you'll be back tomorrow, right?" Considering that the
Hemispheres office is right down the street, yeah, probably.
In need of another post-gorge constitutional, we take a cab down Flatbush Avenue to Grand Army Plaza. We hop out and walk under the Soldiers' and Sailors' Arch—Brooklyn's answer to the Washington Square Arch—and into Prospect Park. The 585-acre greenspace was designed in 1865 by the fathers of Manhattan's Central Park, one of whom, Frederick Law Olmsted, is rumored to have called the wilder Brooklyn version his masterpiece. The meadows are packed with picnickers, so we head for the quieter Brooklyn Botanic Garden, along the park's eastern edge. Standing on a footbridge watching carp swim in the Japanese garden's pond, it's easy to forget that the horn-honking chaos of Flatbush is barely a stone's throw away.
“The way New Yorkers speak is very funny, because it's a lot of honesty and also, like, no time. None of us has time, for whatever reason. We're all very busy and have to go, so everything is succinct and to the point. It's very truthful, and you get right to the heart of whatever you're saying." —Sasheer Zamata
We skirt the northern border of the park, past the Beaux-Arts Brooklyn Museum, and stop to admire the 40-foot gateway of the Brooklyn Public Library. We compete to see who can identify the Art Deco bronze reliefs that decorate the entrance—Moby Dick, Tom Sawyer, Poe's Raven—then continue along Vanderbilt Avenue and into the tree-lined neighborhood of Prospect Heights, where we grab happy-hour Champagne cocktails at subway-tiled Weather Up.
Prospect Park's famous designer lends his surname to the borough's buzziest new restaurant, just a few blocks down Vanderbilt. At Olmsted, chef Greg Baxtrom turns the farm-to-table model on its head, bringing the table to the farm. We start in the backyard garden, which features such rustic trappings as a quail coop and a crawfish-filled bathtub. As we snack on tempura-fried fiddlehead ferns, our dreadlocked waitress pours glasses of Azienda Agricola Denavolo Catavela, a white wine from Emilia-Romagna that boasts a barnyard funkiness that fits the surroundings. “'Grandpappy's boot' is a hard descriptor for some," she says, smiling, “but I love those skunky, funky, suitcase-and-rubber-band wines."
Back inside, we grab seats next to the open kitchen, where we chat with literary-minded line cooks about Richard Price and Jonathan Franzen as they prep radish-top gazpacho with smoked trout, dry-rubbed scallop skewers with creamed corn and green garlic, and guinea hen served two ways—roasted and confited—with morels and ramps.
From this eco-friendly spot, we take a short taxi ride to an infamous Superfund site. While the Gowanus Canal has tested positive for unimaginably foul pathogens (seriously, don't Google it), a major cleanup is now underway, and the neighborhood named after the industrial waterway has become a spawning ground for creative endeavors. One of these is the Bell House, a comedy club and music venue set in a 1920s printing warehouse. Inside, we meet Sasheer Zamata, a Saturday Night Live cast member who lives nearby, in Fort Greene.
Crashing the board at the West 4th Street basketball courts
“I'd been doing comedy in Brooklyn for years before I got on
SNL, so it feels like a nice routine," she says as we settle in backstage. “Also, I love days that I don't have to leave the borough." And, because Brooklyn is such a ripe source for comedy, she really doesn't need to. “There's a man who rides a bike with a cat on his head and holds the leash in case it falls or something," Zamata says with a chuckle. “Just the other day, I went to the park and a man brought a fake tree to put in the ground so his two parrots could perch on it."
Zamata takes her leave to complete her pre-show ritual: reciting a sonnet from Shakespeare's Love's Labour's Lost. We join the sellout crowd, and soon she and an all-star cast of local comics—Broad City's Ilana Glazer, Horace and Pete's Liza Treyger, The Daily Show's Roy Wood Jr.—have us howling in our seats.
As our fellow comedy fans wander off to the trendy bars of Gowanus, we hail a cab, because there's really only one place for this night, this story, to end. We ride into the isolated waterfront neighborhood of Red Hook—under the highway, through a housing project, over cobblestones—to Sunny's Bar. The watering hole was once a haunt for the stevedores who plied Red Hook's long-forgotten docks, and it later became an unlicensed social club for artists and weirdos. Sunny Balzano, the bar's beloved owner, died earlier this year, and it's now run by his widow, Tone Johansen, who hosts a raucous bluegrass jam in the back. After we sing along to a klezmer-inspired, minor-key version of “This Land Is Your Land," we step outside to see the Statue of Liberty shining in the harbor. New York may be changing faster than ever, getting newer all the time, but this old bar and that old statue are here to remind us that this city was made for you and me.
Like most New Yorkers, Hemispheres editors Nicholas DeRenzo and Justin Goldman often talk about moving to a calmer town. But they never will.
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CHICAGO, July 29, 2021 /PRNewswire/ -- United Airlines today announced the five lucky grand prize winners of its "Your Shot to Fly" sweepstakes, who will each get to fly anywhere in the world United flies with a companion over the course of the next year. The winners of the "Your Shot to Fly" sweepstakes are:
- Ashley Cronkhite from Bradenton, FL
- Robert Simicak from Cleveland, OH
- Sean Husmoe from Goodyear, AZ
- Lauren Aldredge from Oakland CA
- Lauren M. from San Francisco, CA
The sweepstakes was in support of the Biden administration's ongoing national effort to encourage more people to get their COVID-19 vaccination and encouraged United's MileagePlus® loyalty members to upload their vaccine records to United. In less than a month, more than one million MileagePlus members uploaded their vaccine cards to the United app and website for a shot to win one of the grand prizes. In June the airline awarded 30 first prize winners with a pair of roundtrip tickets anywhere United flies.
"We were proud to do our part to encourage more Americans to get their shot and were thrilled by the overwhelming response we received. This prize clearly struck an emotional chord with our customers, as the opportunity to travel and connect with people and places that matter most is something that clearly has been missed during the pandemic," said United's CEO, Scott Kirby. "I'd like to extend my personal gratitude to everyone who entered the sweepstakes and more importantly, made the decision to get vaccinated."
United is the only U.S. airline to offer its own one-stop-shop where customers can conveniently get "travel-ready" by uploading and storing their COVID-19 test results and vaccination records directly through the airline's website and award-winning mobile app with the Travel-Ready Center. The airline's easy-to-use travel tool enables customers to reduce stress and save valuable time at the airport right from the palm of their hand.
All of the grand prize winners are already starting to plan out the adventures they and their families will have in the upcoming year thanks to United. Ashley Cronkhite is an advertising professional who began working at a grocery store during the pandemic. She plans to travel to European destinations including Ireland and Italy with her best friend – her mom. Robert Simicak plans to travel to national parks around the U.S. with his wife, who is a frontline healthcare worker in Cleveland. Lauren Aldredge will experience her first time flying in a premium cabin and will be traveling to celebrate her 30th birthday with her partner. Sean Husmoe plans to travel with his wife and daughters to check off the final two continents that they have not yet visited, including South America and Antarctica. Lauren M. plans to travel with her family, including a trip to Tahiti with her husband.
The rest of United's customers will have no shortage of opportunities to plan long-awaited getaways of their own, as the airline has continued to grow its schedule in response to increased travel demand. Since May, the airline has launched new flights to Greece, Iceland, South Africa, Ghana and Croatia, and has resumed service as countries like Italy, Portugal, Spain and France re-opened to vaccinated travelers or travelers with a negative COVID test. For those planning to stay closer to home, United is adding nearly 150 flights to warm-weather destinations across the U.S, just in time for the winter holiday season.
Since its launch, United customers have been able to easily access testing or vaccine requirements needed for travel destinations, upload country specific required forms, completed testing results and vaccination records as well as have them verified, all within United's award-winning mobile app and website with the Travel-Ready Center. The Travel-Ready Center is an industry-leading digital platform that offers customers the ability to choose from thousands of COVID-19 testing providers across the country, book appointments and receive confirmation whether their test results meet their destination's requirements. Once requirements are validated, customers will see a status indicator informing them that they are "travel-ready" and receive their mobile boarding pass. United is the only airline that offers its customers these services as part of an integrated experience within its own app and website. The airline was also the first to set up an easy way for international travelers to bring a CDC-approved test with them, self-administer while abroad, and return home through an innovative collaboration with Abbott.
Mileage Plus: A 40-Year Legacy
United introduced its MileagePlus loyalty program in 1981 and over the past four decades, it has continued to be a leading airline loyalty program, with a number of industry-first innovations designed to enhance the travel experience for members. United added its Premier® program in 1983 and then its first loyalty credit card in 1987. More recently, in 2019, United announced that MileagePlus award miles never expire, and introduced PlusPoints for MileagePlus Premier members, giving customers more flexibility in how they choose to fly. United has also proudly worked together with MileagePlus members to contribute to the communities it serves, most notably donating 3.4 billion miles to charity organizations since 2003.
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
CHICAGO, July 28, 2021 /PRNewswire/ -- Starting today on select flights, all United customers – no matter what cabin of service they're flying in – can use the airline's award-winning mobile app and website to pre-order meals, snacks and beverages up to five days before they're scheduled to travel. United is the first and only U.S. airline to offer economy customers the option to pre-order snacks and beverages, a reflection of the customer experience transformation underway at the airline.
United's pre-order technology is an extension of the airline's contactless payment platform that allows customers to store payment information in a digital wallet. United's pre-order option is now available on select flights departing from Chicago to Orange County, CA Sacramento, CA and San Diego, and will expand to all flights over 1,500 miles by early fall.
"Our new pre-order option reflects the customer experience transformation taking place at United – customers in our economy cabins will have an easy, convenient way to choose their snack or drink, and our flight attendants can move through the cabin faster, delivering more personalized service," said Toby Enqvist, chief customer officer for United. "This new feature also builds on our existing contactless payment technology, which has enabled us to safely resume our inflight food and beverage program on select flights."
How It Works
- Five days prior to departure, customers will see an option in the Reservation Details section of the United app or on United.com to pre-order food and beverage items available for their specific flight. Customers will also receive an email notifying them when pre-order is available.
- In economy cabins, customers can pre-order snacks and beverages from United's buy-on-board menu. They will be asked to enter their credit card information but will not be charged until the items are served to them onboard.
- In premium cabins, customers can select their meal option directly from the United app or website. Once they make their selection, they will get a receipt emailed to them.
About United's Contactless Payment Technology
For customers looking to purchase drinks and snack items while onboard, United's contactless payment platform allows them to store their payment information in a digital wallet on the United app and on United.com prior to departure.
- Once in flight, customers can access a menu to view available items either on the United app or in Hemispheres® magazine.
- Rather than handing the flight attendant a credit card, the flight attendant will ask for the customer's name and seat to confirm the card on file.
- Once confirmed, customers will receive their products and the card on file will be charged.
About United's Newly Enhanced Buy-On-Board Menu
United recently unveiled its refreshed buy-on-board menu, which includes a wide variety of food and beverage offerings including:
- Adult Beverage Options: Mango White Claw®; red, white and sparkling wine, and new beer options such as Breckenridge Brewery Juice Drop Hazy IPA and Michelob ULTRA®.
- Three New Snack Boxes: A Tapas snack box with European-inspired offerings; a Takeoff snack box with high-protein options; a Recline snack box with movie theater themed treats.
- A la Carte Snack Options: Including chips, dips, trail mix and chocolate-covered dried fruit.
New Domestic Premium Cabin Menu Items
United also introduced brand-new meal offerings to customers seated in domestic premium cabins on flights over 1,500 miles and hub-to-hub flights over 800 miles.
- The enhanced meal service includes a choice of entrees – including fresher options like egg scramble with plant-based chorizo and grilled chicken breast with orzo and lemon basil pesto – sides and dessert.
- United has also teamed with Eli's Cheesecake to create a uniquely United chocolate pie flavor called "Pie in the Sky."
- The meals will be served on one tray, with items individually wrapped, to limit person-to-person contact and further the safety of our employees and customers.
United's pre-order technology is available beginning July 28 for flights departing on or after August 2. The technology will initially be available on flights from Chicago O'Hare International Airport to San Diego International Airport, Sacramento International Airport, Orange County's John Wayne Airport and Honolulu's Daniel K. Inouye International Airport.
For information on snacks available, United's contactless payment technology and FAQs, visit United.com/snacktime.
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
CHICAGO, July 28, 2021 /PRNewswire/ -- With today's announcement of England reopening to fully vaccinated travelers from the U.S. beginning Aug 2, United Airlines is making it easier for business and leisure customers to jet across the pond with the addition of flights to London. In August, United will have six daily flights between the U.S. and London, including a second daily flight from Washington, D.C. and increasing service from Houston to daily. United looks forward to resuming additional London service in the coming months as well as launching new nonstop service between Boston and London. Customers traveling to England must be fully vaccinated in the U.S. with vaccines that have been approved by the FDA and must take a test before departure as well as a PCR test within the first two days of arrival. Passengers vaccinated in the U.S. will also need to complete a passenger locator form prior to traveling to England and provide proof of U.S. residency.
United is the only U.S. airline to offer its own one-stop-shop where customers can conveniently get "travel-ready" by uploading and storing their COVID-19 test results and vaccination records directly through the airline's website and award-winning mobile app with the Travel-Ready Center. The airline's easy-to-use travel tool enables customers to reduce stress and save valuable time at the airport right from the palm of their hand. United also announced a new collaboration with Abbott and became the first U.S. carrier to set up an easy way for international travelers to bring a CDC-approved test with them, self-administer while abroad, and return home.
"Today's announcement is yet another major milestone in recovering from the COVID-19 pandemic with the opening of one of the most important markets from the U.S." said Patrick Quayle, vice president of international network and alliances at United. "United has demonstrated that we can operate flights between the U.S. and England safely and we are eager to help rebuild these economies by facilitating business and leisure travel."
United in England
United has provided service to London Heathrow for nearly 30 years and over the course of the pandemic has maintained continuous service between the U.S. and London. In August, United is increasing its service from Houston to London from five times weekly to daily and adding a second daily flight from Washington, D.C. United will continue operating daily flights to London from Chicago, New York/Newark, San Francisco. The airline plans to continue offering these six daily flights in September.
United flies to more European destinations than any other U.S. carrier, and is welcoming back customers on more than 30 daily flights to 16 destinations in Europe this summer. The carrier has expanded its service to Europe including new routes to Dubrovnik, Croatia; Reykjavik, Iceland and Athens, Greece. All of these flights are available for purchase on united.com. To see the full list of reopened countries where United is flying visit united.com/reopen. Customers should review local country requirements before they travel.
Committed to Ensuring a Safe Journey
United is committed to putting health and safety at the forefront of every customer's journey, with the goal of delivering an industry-leading standard of cleanliness through its United CleanPlus SM program. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind. To manage entry requirements in different destinations, and find places to get tests, customer can visit Travel Ready Center on United's app and website.
SOURCE United Airlines
Together, we are facing an unprecedented challenge. United Together, we rise to meet that challenge.
Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.
Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.
So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.
To use on Zoom:
- Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
- Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
- From here select, "choose virtual background" to upload your uniquely United photo.
To use on Microsoft Teams:
- Start by downloading your favorite United image to your computer. Just click "download" in the bottom left corner of the image.
- If you're using a PC, copy the image you want to use into this folder:
- C:\[insert your device user name here]\AppData\Microsoft\Teams\Backgrounds\Uploads
- If you're using a Mac copy the images to this folder on your computer:
- /users/<username>/Library/Application Support/Microsoft/Teams/Backgrounds/Uploads
- If you're using a PC, copy the image you want to use into this folder:
- Once you start a Teams meeting, click the "…" in the menu bar and select "Show background effects" and your image should be there
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