Three Perfect Days: Portland - United Hub
Hemispheres

Three Perfect Days: Portland

By The Hub team, July 16, 2014

Story by Justin Goldman | Photography by Laura Dart| Hemispheres, July 2014

Portland has MORE than its share of nicknames—Stumptown, Brewvana, Bridgetown, PDX, Rip City, the City of Roses—but odds are you haven't heard many of them. Despite being home to iconic indie artists like Gus Van Sant and Elliott Smith, not to mention some of the best microbreweries in the world, to most people Portland is just a small Pacific Northwest city that gets a lot of rain.

Recently, though—due in part to “Portlandia," the IFC comedy that lovingly lampoons hipster culture—Portland's public profile has been on the rise. The city (motto: “Keep Portland Weird") has become a magnet for creative types, drawn to its bookstores, record shops, music venues, public artworks and tattoo parlors. As Fred Armisen puts it on “Portlandia," it's “a city where young people go to retire."

But you don't have to be a clued-in 20-something to enjoy Portland. Thick with public parks and surrounded by pristine forests and mountains, it's a dream locale for outdoors enthusiasts. The damp climate and proximity to first-rate farms also provide the thriving restaurant, winery and brewery scene with an abundance of fresh ingredients. Those seeking traditional cultural outlets, meanwhile, can avail themselves of Portland's museums and art galleries, many of which have taken over industrial spaces across the city.

Today, the national media's appreciation for the city has become so ardent that locals refer to the blitz of coverage as “stalking." But Portlanders remain exceedingly friendly—you shouldn't be surprised if one offers you a ride into town from the airport and regales you with recommendations the whole way. People are especially cheery in the summer, when the clouds part, brewpub patios hum, and cycling becomes the only acceptable form of transportation, be it to an art fair or an organic grocery.

DAY ONE | You wake up at the Ace Hotel, a boutique property in Portland's revitalized West End neighborhood, and immediately rue your lack of skinny jeans. The Ace is quintessential Portland: Leonard Cohen lyrics painted on the walls, a photo booth in the lobby, a record player in your room. It sometimes feels a bit too cool for school—but you'd probably adopt this attitude too if Gus Van Sant had filmed Drugstore Cowboy in your house.

You're feeling coffee and doughnuts this morning, in part because Portland does those two things better than anywhere else. On your way out the door, you grab a latte from Stumptown Coffee Roasters, then take a short walk down Burnside, the street that separates Portland's north and south sides. Here you find Voodoo Doughnut, a legendary line-around-the-block fried-dough joint, where you pound down a bacon maple bar and the store's eponymous confection, a chocolate-covered voodoo doll with raspberry jelly innards and a pretzel stick protruding from its chest.

Raked sand and manicured plants at the Portland Japanese GardenRaked sand and manicured plants at the Portland Japanese Garden

Somewhat overfed, you take a vigorous two-mile stroll over to Washington Park, in the West Hills, where you are instantly soothed by the sculpted flora of the Portland Japanese Garden. Transfixed, you half walk, half float past the koi pond and the stone garden and onto the back porch of the pavilion, where a resplendent view of Mount Fuji—er, Mount Hood—causes you to catch your breath.

From here, it's a few flights of stone stairs down to the International Rose Test Garden. Founded in 1924, this is the oldest continually operating public rose garden in America, and quite possibly the prettiest. You wander through a maze of multicolored hedgerows, admiring the apparently endless variety of Portland's signature flower—Betty Boops, Scarborough Fairs, Blueberry Hills. You'd stop to smell them, but with more than 10,000 roses in the garden, that would take all summer.

You've worked up an appetite by the time you get back downtown. Fortunately, the city center is Foodcartlandia, its corners overrun with vendors offering everything from schnitzel to paleo fare. You step up to Nong's Khao Man Gai and order the signature dish, a Thai street creation comprising rice and poached chicken topped with a hot sauce that torches your taste buds. They die happy.

After lunch, you make a pilgrimage to Powell's City of Books. The world's largest independent bookstore, Powell's takes up an entire city block and is so cavernous that the information desks provide maps. You head to the fourth-floor rare book room, where used book buyer Kirsten Berg shows you a copy of D-Day narrative The Longest Day that includes an inscription from the author to Eleanor Roosevelt. “I love the things people stick in books," she says. The volume's price tag ($2,000) is prohibitive, so you pick up a copy of local author Katherine Dunn's fantastically weird novel Geek Love and make for the cash register.

The Ace Hotel's breakfast roomThe Ace Hotel's breakfast room

Your mini shopping spree isn't over yet: You're going to need some vinyl to spin on that hotel turntable. As it happens, there are two excellent record shops within three blocks of you: Everyday Music, where you pick up a copy of the late, great Elliott Smith's self-titled album, and Jackpot Records, where you get the new record from local indie band Blind Pilot. Arturo Diaz, the store's relaxed clerk, explains why Portland is a mecca for record shops. “It's the pace of the town," he says. “People slow down."

“Brewvana," as Portland is sometimes called, is also regarded as the craft-brewing capital of America. Committed to exploring another important aspect of local culture, you head to the east side, home to Breakside, one of the best brewpubs in town. Your fedora-wearing bartender, Jack Johnson, recommends the Salted Caramel Stout and a Kumquat Wit tinged with fruit and a bite of coriander. “Trust me," Johnson says of the odd-sounding flavors. You do, and are duly rewarded.

From Breakside it's a short bus ride to your dinner spot, Lincoln Restaurant. The first eatery opened by “Top Chef Masters" alum Jenn Louis, Lincoln offers Pacific Northwest cuisine that emphasizes local ingredients. You start with one of the few exceptions to this rule—the slow-cooked, impossibly tender grilled octopus—followed by baked hen eggs and Forty-Seven Percent Chicken, wryly named, Louis explains, because, served minus the wing, “it's not a half chicken." Even a few percent shy, it's an exceptionally good bit of bird.

It's late, so you head back toward the Ace. On impulse, you decide on one more detour before bed: Pépé le Moko, a narrow subterranean bar that feels like the dining car of a train going through a tunnel. Your bartender, Talia Gordon, insists you try a Grasshopper. “It's like an adult milkshake," she says, passing you a glass of mint green froth. The booze snob in you is skeptical, but you slurp it down and decide that all desserts should taste like this. Later, back in your room, you drift off to Elliott Smith whispering from the turntable: “I'll show you around this alphabet town."

Cocktails at P\u00e9p\u00e9 le MokoCocktails at Pépé le Moko

DAY TWO | You shake yourself awake, relaxing for a few minutes in the boxing robe you find in the closet, before stumbling outside and around the corner, past a sculpture made of intertwined kids' bicycles, to Tasty n Alder. You take a seat at the impressively stocked bar and order a couple of proven restoratives: a Kentucky Peach—basically a bellini with a splash of bourbon—and a Hangtown Fry, an oyster and bacon frittata served with a huge buttermilk biscuit.

Substantially recovered, you stroll over to the Portland Saturday Market, a sprawl of artists' stalls, food carts and craft vendors stretching along the Willamette River waterfront and under the Burnside Bridge. You skirt a large crowd circled around a semi-competent juggler and snake through booths selling handmade jewelry, Oregon-themed clothing and images of Mount Hood rendered in every possible medium. It's a bit too crowded to really stretch your legs here, though, so you wander along the South Park Blocks, a stretch of greenery where you find lush oak and maple trees, roses (naturally), statues of Teddy Roosevelt and Abraham Lincoln, and a wedding party snapping photos.

You stop to stare up at the Portlandia statue, a trident-bearing woman that, at 36 feet tall, is the second largest hammered-copper statue in America (after some French lady in New York). You're surprised to find the sun starting to feel a little too hot, so you head a couple blocks west for respite at the Portland Art Museum, where you while away an hour or so among the killer whale masks and intricately beaded bags in the Native American art gallery. The feather-bedecked Raven to Sun Transformation Costume makes you want to go on a vision quest.

A farmers market in downtown PortlandA farmers market in downtown Portland

After wolfing down a couple of carnitas tacos at another fine food cart, La Jarochita, it's check-in time at your second hotel, the Sentinel. The 100-year-old building—a National Historical Landmark and a setting for Van Sant's My Own Private Idaho—reopened this spring after a $6 million renovation, and its design offers a blend of past (the green leather armchairs and rugged wood tables in the lobby recall Oregon's legacy as a timber capital) and future (robot sculptures on the facade). A nice touch is the typewriter in the lobby, where guests can tap out comments. You start to type “IPDX," but there's no heart symbol on the machine, so you head upstairs and sack out on your enormous bed for an afternoon nap.

You wake feeling refreshed and hop a bus across the Morrison Bridge to sample the wares at Enso Urban Winery. You take a seat in the facility's airy, industrial tasting room and order a flight of red wines. The Pacific Northwest has established itself as one of the best wine-growing regions in America, and the bold reds at Enso help explain why. “Oregon's on the same parallel as Burgundy," says bartender Henry Jinings. “The growing conditions are ideal."

Whistle whetted, you take a cab to Southeast Division Street, Portland's flourishing restaurant row. Your destination is Pok Pok, one of America's most revered Thai restaurants. The hostess tells you there's an hour wait for a table, so you put your name on the list and cross the street to its sister bar, Whiskey Soda Lounge, where you sit in the tented patio and order chili-flecked Ike's Vietnamese Fish Sauce Wings (a highlight from the Pok Pok menu). Just as you finish washing them down with a tamarind whiskey sour, a waitress informs you that your table is ready.

Multnomah FallsMultnomah Falls

Pok Pok's James Beard Award–winning chef, Andy Ricker, derives his menu from the cuisine of northern Thailand (no Pad Thai here). You sample a spicy, sour, wonderfully fresh papaya Pok Pok salad; the hoi thawt, a light crepe stuffed with eggs and fresh mussels; and kaeng hang leh, an outrageously rich pork curry with Burmese spices. Nothing tastes like anything else on the table, or anything else you've eaten anywhere. Forget sampling—you plow through it all like it's the last meal you'll ever eat.

After dinner, the simple act of standing up poses a challenge, but you somehow manage to hail a cab and head to an eastside institution, the LaurelThirst Public House, one of the best places around to catch local folk and country acts. Tonight they're hosting a Grateful Dead cover band, who've attracted an audience that consists of flailing college kids and old hippies, among them a white-bearded man in a tie-dyed shirt bearing a large wooden walking stick who looks like a Haight-Ashbury version of Gandalf.

You're close to toast by the time you get back downtown, but you've got a reservation at the exclusive Multnomah Whiskey Library, where you sit in a leather-padded booth and take in the high-ceilinged brick barroom. On one side hang portraits of famed whiskey makers, including George Washington, and on the other is the extensive “library"—the bar has old-fashioned ladders to reach the upper shelves—of whiskeys. You consider one of the cocktails, which are mixed tableside, but opt instead for an Old Rip Van Winkle 10 Year bourbon, neat. Your server gives an approving nod, and you close your evening sipping one of the best spirits on the planet.

Ike's Vietnamese Fish Sauce Wings, Hoi Thawt and Kaeng Hung Leh at Pok PokIke's Vietnamese Fish Sauce Wings, Hoi Thawt and Kaeng Hung Leh at Pok Pok

DAY THREE | You'll be doing a bit of driving today. First you zip across the Fremont Bridge and up to Alberta Street, the main drag of the Alberta Arts District, which would be the Brooklyn of Portland if all of Portland weren't the Brooklyn of Portland. Your destination is Beast. Here, chef Naomi Pomeroy, a 2014 James Beard Award winner, runs a bright, homey one-room space with two large communal tables bracketing a prep station. Clearly, Beast's reputation has traveled: All but two of the eight people at your table are out-of-towners.

“It's always been this communal setup," server Lisa Perry says. “You get to meet people you wouldn't normally meet." So it is you share a convivial four-course brunch of a rhubarb clafoutis (custard with whipped cream and bacon); a light hash made with pork shoulder, fresh vegetables and a poached duck egg; a cheese plate; and a thick cube of chocolate cake. It is possibly the best brunch you've ever eaten.

Having fueled up, you're ready to split town. One of Portland's selling points is its proximity to a host of beautiful natural landmarks. Just a few minutes east of town you find the Historic Columbia River Highway, which winds up a hill to Vista House, a 97-year-old sandstone and marble rotunda perched on a cliff high above the massive Columbia River Gorge. You soak in the view, thinking that it hasn't changed much since Lewis and Clark rafted through on their way to the Pacific a couple of centuries ago.

From here you descend back into the canyon, the road winding through Douglas firs, over old stone bridges and past waterfalls until you reach 620-foot-high Multnomah Falls, the second-tallest year-round cascade in America. You pull over and walk along Multnomah Creek, looking for spawning salmon, then climb the trail to Benson Bridge. You pause here for a while, enjoying the mist from the powerful falls on your face.

The Multnomah Whiskey LibraryThe Multnomah Whiskey Library

An hour east of Portland you reach Hood River, where you stop for lunch at the Double Mountain Brewery. You order a dry-hopped Vaporizer pale ale and scarf down a brick-oven pizza topped with goat cheese, kalamata olives and peppadew peppers. From here, you wander around the corner to a microbrewing pioneer, the employee-owned Full Sail Brewing Co. You grab a seat on the deck, looking out over the river, and nurse a bourbon barrel–aged porter, watching windsurfers flit about on the water.

Upon returning to the city, you check in at the eighth-floor lobby of the Nines hotel, beneath a seven-story atrium that bathes the luxe (and LEED-certified) interior in sunlight. You drop your bags and munch on the cheese plate in your room, which has a view of Pioneer Courthouse Square, the lively red-brick plaza known as “Portland's Living Room," before heading up to the rooftop bar, Departures. The vibe is different up here; with the wall panels glowing pink and purple and the bling-flashing crowd on the sun-blanched rooftop, you feel as if you stepped off an elevator in Vegas.

Back on the ground, with the sun still shining, you stroll across the Burnside Bridge to dinner at Le Pigeon, where you sit before chef Gabriel Rucker's open kitchen and watch flames rise from the range as the tattooed cooks deftly prepare a succession of adventurous French dishes: suckling pig croquettes, sturgeon pastrami, beef-cheek bourguignon, shrimp-crusted halibut. Each course is delicious and complex and comes with a perfect drink pairing. You do not have room for dessert.

Buffy's Pizza at the Double Mountain Brewery

It's your last night in town and you're ready to rock out. You'll be doing this practically next door, at the Doug Fir Lounge. Once a seedy motel, the property was converted a few years ago into a boutique hotel and a bar that looks like a modernist hunting lodge that doubles as one of the city's best music venues. As Nashville-based indie songwriter Katie Herzig and her band take the stage, you look around the crowd—the studiously casual, comprehensively inked Portlanders who have helped make this the hippest town in America—and decide there may be an even better place to mark the end of your visit, a place that's conveniently located right up the street.

“People who grow up here or move here love it," says Gin Hicks, an artist at Fortune Tattoo. “There's an intense need to preserve it and nurture it and take care of it, and that rolls over into how people express themselves." With this, she clicks off her tattoo gun, pulling away to admire her work. You say goodnight and head back across the Burnside Bridge, the city lights twinkling on the river, a bright red rose tingling on your forearm.

Hemispheres managing editor JustinGoldman is still kinda bummed Carrie Brownstein wasn't waiting to greet him at the Portland airport.

This article was written by Justin Goldman from Rhapsody Magazine and was legally licensed through the NewsCred publisher network. Please direct all licensing questions to legal@newscred.com.

Looking back at a landmark year with Special Olympics

By Ryan Wilks, October 19, 2020

Earlier this summer, we shone a light on our flagship partnership with Special Olympics and our commitment to the Inclusion Revolution. In that same story, we introduced you to our four Special Olympics Service Ambassadors, Daniel, Kyle, Lauren and Zinyra (Z), who, this month, celebrate one year working at Chicago O'Hare International Airport as part of the United family.

This groundbreaking, inclusive employment program took off as a part of our ongoing partnership with Special Olympics, a community relationship that employees across the company hold close to heart. The original 'UA4' (as they call themselves) have become an integral part of the United team serving customers at O'Hare Airport. Even from behind their masks, their wide smiles and effervescent spirit exude and bring life to the service culture of excellence we strive towards every day.

"The UA4 are more than just customer service ambassadors. They are shining examples of how inclusion, accessibility and equity can have monumental impacts on the culture and service of a business and community," said Customer Service Managing Director Jonna McGrath. "They have forever changed who we are as a company. While they often talk about how United and this opportunity has changed their lives, they have changed ours in more ways than we can count."

In the two years of partnership with Special Olympics, United employees have volunteered over 10,500 hours of service at events around the world and donated over $1.2 million worth of travel to the organization.

"This inclusive employment program is what community partnerships, like ours with Special Olympics, are all about: collaborating to identify areas where the needs of the community intersect with the cultural and business opportunity, then creating the infrastructure and programming to bring the two together," said Global Community Engagement Managing Director Suzi Cabo. "Through this program, our goal is to show other companies that when you put a committed effort and focus towards inclusion and breaking down barriers, you transform lives. I challenge other business around the world to follow our lead in joining the Inclusion Revolution."

Check out the video below to hear from our Special Olympics Service Ambassadors firsthand.

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Spotlighting our own during Hispanic Heritage Month

By The Hub team, October 13, 2020

We celebrate Hispanic Heritage Month from September 15 th through October 15th and take the time to recognize the important contributions of our colleagues of Hispanic descent in the United family.

This year, we hosted virtual events organized by our multicultural business resource group UNITE to celebrate Hispanic Heritage Month, covering topics ranging from immigration reform to Hispanic leadership. We're also taking a moment to highlight Latinx employees nominated by their peers for their contributions both at and outside of work.

These nominees have demonstrated leadership in their position and through their character. Take a moment to read their own words about how their background and heritage plays a role in the way they interact with customers, in how they support their colleagues and why it brings valuable perspective to their work.

Vania Wit – VP & Deputy Counsel

Photo of Vania Wit, VP & Deputy Counsel for United Airlines

"I am the Vice President and Deputy General Counsel in the legal department. I am an attorney and have worked in the legal department for over 21 years and am currently responsible for a number of different legal areas – such as litigation, international, commercial and government contracts, labor, employment and benefits, antitrust. I have the privilege of working with a tremendous team of attorneys who are directly leading and managing these areas. One of the things I like most about my job is simply getting to know the backgrounds and personal stories that everyone has about their paths to United or their passion for the industry. Being the daughter of immigrants from South America and growing up in a family who relies heavily on air travel to connect us to our close family and friends is an integral part of my story and what drew me to this industry and this company."

Kayra Martinez – International Flight Attendant, FRA

Photo of Kayra Martinez on board an aircraft

"I love that my work as a flight attendant brings me all over the world and allows me to connect with diverse people across the globe. Because of my Spanish heritage, I've been able to use my language as a way to connect with passengers, crew members and people from every nationality. In addition, my heritage gives me a very close connection to family, creating community and using inclusion as a way to bring people together. After transferring to Europe, I was able to study German, more Spanish, Italian and Arabic. Outside of work, I'm the director and founder of a nonprofit organization that empowers refugees through art. Hundreds of children and adults fleeing war-torn countries have found healing through my art workshops. These refugees are currently displaced in Greece. Their stunning paintings are then sold in art galleries and communities around the world, raising awareness and putting income directly into the hands of refugee artists."

Adriana Carmona – Program Manager, AO Regulatory Compliance

Photo of Adriana standing in front of a plane engine

"I've been incredibly lucky to have amazing leaders during my time at United who have challenged me from day one to think outside the box, step out of my comfort zone and trusted me to own and deliver on the tasks assigned. I think this sense of ownership is largely shaped by my Latino background, which values responsibility, respect and accountability and taking full charge of what's in your control to be able to deliver accordingly."

Harry Cabrera – Assistant Manager, AO Customer Service, IAH

Photo of Harry Cabrera

"My desire to help people is what drove me to start my career in Customer Service over two decades ago. Currently I provide support to our coworkers and customers at IAH , the gateway to Latin America and the Caribbean. As a Colombian native celebrating Hispanic Heritage Month, I'm proud to see the strength that my fellow Latinos forge every day at United Airlines. Family values are a cornerstone of the Latin community; I consider my coworkers to be part of my extended family. Mentor support throughout the years gave me the opportunity to grow professionally. The desire to do better and help others succeed is part of that heritage. I collaborate with our Latin American operations and create ways to improve performance. No matter what language you speak, the passion for what you do and being approachable makes the difference in any interaction."

Juciaria Meadows – Assistant Regional Manager, Cargo Sales

Photo of Juciaria Meadows in a Cargo hold

"During my 28-year career, I've worked across the system in various frontline and leadership roles in Reservations, Customer Service and Passenger Sales in Brazil. I moved to the U.S. in 2012 to work as an Account Executive for Cargo. It did not take too long for me to learn that boxes and containers have as much a voice as a passenger sitting in our aircraft. My job is to foster relationships with shippers, freight forwarders, cosignees, etc. and build strong partnerships in fair, trustworthy and caring ways where United Cargo will be their carrier of choice. That's where my background growing up in a Latino family plays an important role in my day-to-day interactions. I've done many wonderful sales trainings provided by United and my academic background , but none of them taught me more than watching my parents running their wholesale food warehouse. Developing exceptional relationships with their customers, they always treated them with trust and respect. They were successful business people with a big heart, creative, always adding a personal touch to their business relationships and I find myself doing the same. It's a lesson that is deep in my heart."

Shanell Arevalo – Customer Service Representative, DEN

Photo of Shanell Arevalo at work

"I am Belizean and Salvadoran. At a young age my family moved to California from Belize. Although I grew up in the United States , one thing my parents taught me was to never forget the culture, values and principles I was raised on. This includes showing love, compassion, and respect to all people. We learned to put our best foot forward for any situation and always put our heart and mind into everything we do. In my position as a customer service agent, it's the difference of showing the love, compassion and respect to our passengers to show that this is not just a job but rather a passion of genuinely caring for our people. Being Latina, we are raised to always take care of our family, and the way I take care of passengers is the way I would take care of my family. If there's one way I know I can make a difference with our Spanish speaking passengers, it's being able to speak the language. The glow that comes over a passenger's face when they realize there's someone who can speak Spanish is absolutely an indescribable feeling. With that glow comes comfort and joy. The small comfort they get from knowing someone can connect with them makes all the difference in their experience."

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United Cargo responds to COVID-19 challenges, prepares for what's next

By The Hub team, September 30, 2020

Even before the COVID-19 pandemic, United Cargo has supported a variety of customers within the healthcare industry for over 10 years. Three key solutions – TempControl, LifeGuard and QuickPak – protect the integrity of vital shipments such as precision medicine, pharmaceuticals, biologics, medical equipment and vaccines. By utilizing processes like temperature monitoring, thermodynamic management, and priority boarding and handling, United Cargo gives customers the peace of mind that their shipments will be protected throughout their journey.

With the global demand for tailored pharmaceutical solutions at an all-time high, we've made investments to help ensure we provide the most reliable air cargo options for cold chain shipping. In April this year, we became the first U.S. carrier to lease temperature-controlled shipping containers manufactured by DoKaSch Temperature Solutions. We continue to partner with state-of-the-art container providers to ensure we have options that meet our customers' ever-changing needs.

"Providing safe air cargo transport for essential shipments has been a top priority since the pandemic began. While the entire air cargo industry has had its challenges, I'm proud of how United Cargo has adapted and thrived despite a significant reduction in network capacity and supply," said United Cargo President Jan Krems. "We remain committed to helping our customers make it through the pandemic, as well as to doing everything we can to be prepared for the COVID-19 vaccine distribution when the time comes."

Our entire team continues to prioritize moving critical shipments as part of our commitment to supporting the global supply chain. We've assembled a COVID readiness task team to ensure we have the right people in place and are preparing our airports as we get ready for the industry-wide effort that comes next.

In cooperation with our partners all over the world, United Cargo has helped transport nearly 145 million pounds of medical supplies to aid in the fight against COVID-19, using a combination of cargo-only flights and passenger flig­hts. To date, United Cargo has operated more than 6,300 cargo-only flights and has transported more than 213 million pounds of cargo worldwide.

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