Three Perfect Days: São Paulo
Story by Nicholas Derenzo | Photography by Lianne Milton | Hemispheres, September 2017
Some cities are like puppies—friendly and eager to please. Others carry themselves more like cats: cool, with an air of cultured mystery. Rio de Janeiro might fall into the former category, but São Paulo is decidedly feline. With a population of 12 million, the Western Hemisphere's largest metropolis seems impenetrable at first glance, a sea of skyscrapers and commuters in helicopters. But down at street level you'll encounter the real Sampa (as locals call it), a town built by and for immigrants, with a surprising amount of warmth behind those designer duds and business suits. Brimming with internationally ranked restaurants and striking Modernist buildings, São Paulo is buzzing with energy and barreling into the future. What else would you expect from a city that rose from the coffee trade?
In which Nicholas awakes in an architectural landmark, strolls through a modernist park, and sips cachaça at a sumo bar
It's my first morning in São Paulo, and I've woken up inside the seed of a watermelon. Sort of. I'm at Hotel Unique, which is shaped like a giant slice of the fruit, clad in oxidized copper and peppered with porthole windows. The building is the work of architect Ruy Ohtake, whose mother was the great sculptor Tomie Ohtake. The wall of my suite is curved like a half-pipe. Maybe I should have packed a skateboard—and learned how to skate.
It's a short stroll from here to Parque Ibirapuera, opened in 1954 to mark the city's 400th anniversary. Brazil's most famous architect, Oscar Niemeyer, envisioned it as a Modernist take on Central Park, dotted with his stark but sinuous concrete museums and pavilions. Pathways zip with more in-line skaters than I've ever seen in one place, many of them slurping water out of drilled coconuts, as if they'd received a memo to look more Brazilian. I buy one too.
Fernanda Yamamoto, fashion designer
Niemeyer, who died in 2012 at the age of 104, is 20th-century Brazil. I duck into the lobby of his wedge-shaped Auditório Ibirapuera, which contains a red Tomie Ohtake sculpture that tornadoes around the room. Outside, another piece by Niemeyer bursts out the front door like a big red tongue blowing a raspberry at the neighboring Oca pavilion, also by Niemeyer, which is shaped like a partly buried Wiffle Ball, with organically curvilinear ramps and stairways cutting through its cavernous interiors. There's something vaguely alien about the landscape here, a feeling that is heightened by the sound of little kids flinging pebbles at a metal wall in the Museu de Arte Moderna de São Paulo sculpture garden—a pew pew pew straight out of Star Wars.
São Paulo is home to the biggest Japanese community outside Japan—about 665,000 people at last count. Their forebears streamed in at the start of the 20th century to fill coffee plantation jobs left empty after the abolition of slavery. To learn more about Japanese-Brazilian culture, I'm off to meet fashion designer Fernanda Yamamoto at the sushi bar Kinoshita in quiet Vila Nova Conceição.
Yamamoto runs her tiny namesake atelier in hip Vila Madalena, selling only items she and her staff make onsite. “The Brazilian stereotype is very sexy with lots of prints, but I don't think Brazilian identity has to be like that," she says. “São Paulo is a city created by immigrants, so I think our fashion should reflect that." She draws on folk elements—such as Renaissance lace from the northeastern state of Paraíba—and blends them with the minimalism of her favorite Japanese designers. Her upcoming collection is inspired by Yuba, a self-sustaining utopia near São Paulo founded by a Japanese socialist in 1935, where residents split time between farming and learning an artform, such as ballet or classical music.“São Paulo is a world metropolis; it's not an easy city. You have to understand how it works—all these different ways of doing things—and then it's great." —Fernanda Yamamoto
Our lavish omakase tasting menu starts to arrive. “Japanese cuisine is very delicate, but that's not the taste of Brazilians," Yamamoto says, “so everything gets spicier, bolder, more flavorful." Courses here include octopus in a vibrant shiso pesto, salmon sashimi with truffles, and seared Wagyu with spicy Japanese mustard.
We cab across town to Japan House, a cultural center opened this spring. Renowned Japanese architect Kengo Kuma's airy pavilion combines hinoki (cypress) slats with hollow cobogó bricks, a hallmark of Brazilian Modernism. Niemeyer—one of the designers of the United Nations headquarters in Manhattan—would have appreciated the cross-cultural inventiveness here. Appropriately, his image looks on from the side of a neighboring high-rise, in the form of a stories-tall portrait by São Paulo street artist Eduardo Kobra.
Oscar Niemeyer's Oca pavilion in Parque Ibirapuera
From here, we're off to Liberdade, the city's historic Japanese heart, its tight alleys lined withnoodle houses and parks with koi ponds. Yamamoto points out Casa Bueno, a traditional market where her grandparents pick up hard-to-find ingredients, and Livraria Sol, a Japanese bookshop opened in 1949. “Some things got stuck in time; some things didn't survive," she says as we stroll under the lantern-like street lamps. “There is a lot that is still authentic, but it may not be here in a few years."
I say goodbye to Yamamoto and duck into Bar Kintaro, an unfussy izakaya (Japanese pub) run by two sumo wrestlers, for an ice-cold Weber Haus cachaça. It's a spirit that often gets hidden behind other flavors in drinks like caipirinhas, but here I can taste the crisp sweetness of the sugarcane. I offer my credit card to pay, and the sumo clan matriarch behind the counter points silently, with a smirk, to a handwritten sign behind the bar that lists various house rules in Portuguese: “We don't take cards" … “We don't have sushi" … “We don't have wi-fi" … “Don't cry!" Cash it is.
Dinner is across town in the posh Jardim Paulistano district. I'm eating at Maní, where the kitchen is helmed by Helena Rizzo, a former model who was named the 2014 Veuve Clicquot World's Best Female Chef. As I sit, a waitress brings out a comically enormous sack of bread, which includes hubcap-size biscoitos de polvilho (tapioca-starch biscuits), and a glass of Cave Geisse sparkling wine from southern Brazil. I go for the tasting menu: ceviche made with caju, the fruit of the cashew nut tree; crayfish with cacao nibs; mullet wrapped in a taioba (elephant ear) leaf with jackfruit, yogurt, and shaved Brazil nuts; and charcoal-grilled banana with manioc flour and edamame in a fish and tomato stock. Rizzo comes out of the kitchen, and I ask her what she calls this type of cooking—Modern Brazilian? “Things that I like," she says with a smile. “No—things that I love."
In which Nicholas picks through the central market, hunts for the city's famed street art, and eats some of the world's best beef
In this progress-obsessed city, it's rewarding to find a few spots where you can still commune with the past. Though it only opened in 2003, the Hotel Fasano—which occupies a brick tower in the fashionable Jardins district—calls to mind a 1930s gentleman's club, complete with rich mahogany details and low-slung, warm brown leather chairs. A flame crackles in the lobby fireplace, and its scent permeates the property. That retro sophistication isn't entirely coincidental: The Fasano family of restaurateurs has dominated the city's hospitality scene for four generations, since patriarch Vittorio immigrated here from Milan in 1902 and opened his first brasserie.
For breakfast, I'm heading somewhere with a similarly long backstory. I take a taxi into the city's historic heart, Centro, to the 1933 Mercado Municipal de São Paulo, or Mercadão (“Big Market"), which is filled with stacks of bacalhau (dried cod) and heaps of tropical fruit. The vaulted hall is bookended by stained-glass windows depicting idyllic agricultural scenes; the artist also did the windows at the nearby neo-Gothic cathedral. The market's star attraction is a jaw-unhinging mortadella sandwich—as much a symbol of São Paulo as the cheesesteak is of Philadelphia—which I order with an açaí smoothie and a coxinha de frango, or drumstick-shaped chicken croquette.
Thiago, ritual street artist
From the moment I arrive, it's clear that São Paulo is one of the world's great street art capitals, with murals covering surfaces in districts rich and poor. To learn about the scene, I've arranged to meet street artist and gallerist Thiago Ritual, who offers walking tours through his company, Streets of São Paulo.
“There are three generations of art on this one corner, but a lot of people don't see it that way," he says, standing on the steps of Centro's Theatro Municipal. In addition to a mid-century mural by Italian-born painter Bramante Buffoni and a minimalist contemporary work by São Paulo artist Herbert Baglione, there's a building covered with words in a chicken-scratchy font. To be honest, I tell him, I probably would have ignored these seemingly dashed-off runes.
“These are pixos," Ritual says, referring to a Brazilian tagging style that emerged in the late '70s, “and our graffiti is born from them. Before there was graffiti, there were political pixos. People took this pointy typography from the covers of Dead Kennedys and other punk and heavy metal albums. Similar to the buildings here, the letters go high." Nowadays, teenagers risk their lives using ropes and pulleys to tag entire buildings.
As we walk, Ritual points out works by international artists and local legends like Os Gêmeos, twin brothers whose monumental cartoon figures can now be seen around the globe. But these works, and others like them, are under threat. As part of an urban beautification drive, Mayor João Doria—the former host of the Brazilian version of The Apprentice—is covering murals with gray paint. “People call São Paulo 'the gray city' or 'the concrete jungle,'" says Ritual, “but murals have always broken up the gray. Now they have actually started painting the city gray."“I like how chaotic São Paulo is. It can be stressful, happy, slow, creative. When I'm abroad, I miss the disorganization." —Thiago
We head north on the (impeccably clean) subway to the Carandiru stop, the site of an old jail that was shuttered after a 1992 riot and demolished a decade later. Today, the elevated train tracks here run above an open-air street art museum containing works from some of the city's biggest names. I'm drawn to a piece by the artist Cranio: Amazonian tribesmen with red face paint operating a spacecraft and talking on smartphones. “My brother went to the Amazon," says Ritual, “and said, 'Yes, they're painted, but they're also driving Land Rovers!'"
He asks me where I'm planning to eat while in town, and I rattle off a few fine-dining spots. Ritual frowns, then leads me back into Centro, to the 24-hour Estadão Bar e Lanches, which opened in 1968 and took its name from the newspaper that used to have its offices next door. He orders me a frothy pineapple-mint juice and a roast pork sandwich on crusty bread. “You see the richest people and the poorest people all eating together at this bar," he says. “It's democratic."
An obelisk in Parque Ibirapuera
From here, I head down thrumming Avenida Paulista, which was once lined with the grand mansions of coffee barons. These days, most have been razed, replaced by sleek Modernist high-rises. My destination is the Museu de Arte de São Paulo (MASP), Italian architect Lina Bo Bardi's 1968 masterwork—instantly recognizable for the crimson beams that prop it up like a boxy armadillo on squat legs. The museum recently reintroduced Bo Bardi's radical original curatorial concept: Instead of hanging on walls, paintings are placed on glass easels anchored by concrete blocks, which stand at attention in a meandering chronological path. Works by Brazilian artists include one of Antonio Henrique Amaral's subversive “banana" paintings, which depict the fruit bruised and entangled in ropes to symbolize life under a military dictatorship.
Next I walk through downtown, gawking up at Modernist landmarks like Niemeyer's undulating Edifício Copan. I stop at Galeria Metrópole, an open-air 1960 mall that has reemerged as something of a creative hub thanks to tenants like the club Mandíbula and the Tapera Taperá bookshop. The new kid on the block is the Metropol bar, where co-owner Pedro Mozart offers me a local Tito Bier Marx IPA. “It's a red beer," he deadpans. Bars like this one are part of an ongoing revitalization project. “People didn't used to come downtown, because they thought it was dangerous," he says. “But a lot is happening here. Downtown is the pulsing heart of the city."
If you know anything about Brazilian cuisine, you know that beef is king, served in criminally massive portions at churrascarias. Tonight, I'm skipping the classic spots in favor of Açougue Central, a steakhouse opened last year by Alex Atala, whose nearby D.O.M. has reached as high as No. 4 on the World's 50 Best Restaurants list.
Açougue Central's sete de paleta steak
In a way, this place is an anti-churrascaria, with Argentine chef Alejandro Peyrou downplaying the “noble" cuts in favor of humbler ones, such as brisket and sete de paleta, named for its 7-shaped bone. Each week, the restaurant orders a half-carcass, and Peyrou works his magic: frying croquettes in rendered fat, grinding meat into garlicky linguiça, and halving bones for marrow-slicked tartare.
“This is the best meat in the world," Peyrou says of his beef (which he gets from Beef Passion, the country's most sustainable cattle farm), “and I'm from Argentina." I have to agree, but surprisingly, some of the real standout dishes are vegetarian, including roasted pupunha (a type of heart of palm) and a mushroom carpaccio.
Happy and full, I make my way back toward my bed at the Hotel Fasano. Before heading upstairs, I stop in for a nightcap caipirinha at the hotel's cozy Baretto lounge, lulled closer to sleep by the bar band's lilting bossa nova.
In which Nicholas meets some monkeys by a hotel pool, hikes through the jungle, and digs into an epic tasting-menu dinner inspired by the city
Morning begins early, with an up-close look at one of the city's most famous features: rush-hour traffic. Unlike many of the city's wealthier residents, I don't have a helicopter to whisk me over the ruckus.
I'm dropping my bags off at the Oetker Collection's new Palácio Tangará, which opened this spring in the ritzy Morumbi district, tucked among the trees of Parque Burle Marx. Inside, the designers have turned the “gray city" idea on its head with a chic charcoal palette accentuated with moody black-and-white photographs. As it happens, the tufted sagui monkeys that hang out by the pool fit the color scheme. Before heading out, I visit the breakfast buffet for sweet guava paste and highly addictive pão de queijo, the country's beloved cheesy bread puffs—plus, of course, a cup of the famously strong Brazilian coffee.
Ivan Ralston, chef
If you drive beyond the reaches of São Paulo's urban sprawl in any direction, you'll eventually hit the Atlantic rainforest ecosystem. Accordingly, I've planned a hike with Tours by Locals guide Denis Gonçalves. He picks me up at the hotel and drives us about an hour north to Parque Estadual da Cantareira, the world's biggest metropolitan forest at 20,000 acres, home to jaguars and howler monkeys and toucans—all within the city limits.
As we get out of the car, I notice how surprisingly crisp it feels in the shade of the trees. I had expected a sauna. “It's always fresher out here," Gonçalves says. “It's the lungs of the city." We wander past bromeliads and tiny orchids, anaconda-thick vines clinging to trunks, and varieties of fern that have been around since the dinosaur days. “This is a little bit different from Avenida Paulista," he jokes, “but it's still São Paulo."“I can't tell you another city that has this many cultures mixing. In New York, you go to a different neighborhood and it still feels like the same place. In São Paulo, you go to a different neighborhood and it's a different city."—Ivan Ralston
Further in, Gonçalves points out guavas and bananas, açai berries and fat avocados, coffee trees and white ginger root. This is the guy, I think, you'd want with you on a desert island. Easier to spot are the area's many waterfalls. “Brazilians love to shower in these," says Gonçalves. “They think they wash away bad energy. And I think it's true. You feel different." We skitter across some slippery rocks and dunk our faces in a cascade. I don't know about bad energy, but it certainly feels refreshing.
“Now," my guide says, “back to the concrete jungle."
Hungry from the hike, I ask Gonçalves to drop me off at the Mercado Municipal de Pinheiros food hall, in the revitalized Pinheiros neighborhood. I grab lunch at Café Mocotó, the downtown outpost of a no-frills restaurant on the outskirts of the city. The original spot earned a cult following for its dadinhos de tapioca—fried cubes of tapioca flour and cheese, served with sweet chili sauce—which I order alongside a completo platter brimming with rice, black-eyed peas, linguiça, air-dried beef, and cheese curds. It's simple but exceptionally tasty.
Gonçalves in the Parque Estadual da Cantareira
What sets this food hall apart is that D.O.M. chef Alex Atala has opened a market within a market, with kiosks dedicated to five
Brazilian biomes, including the Cerrado (tropical savanna) and Pampas (fertile grasslands). His team has personally stocked the Amazonian section, where I pick up jelly made from jambu, a leaf that leaves your mouth buzzing as if it's been electrically charged. At the Caatinga (a semiarid scrub forest in northeast Brazil) stand, I munch on licuri, tiny coconutlike palm kernels that crunch in your mouth like roasted hazelnuts.
Inspired by these obscure ingredients, I'm off to Vila Madalena, a hilly landscape of artisanal shops and vibrant street art, to meet one of the city's most inventive chefs, Ivan Ralston. A graduate of the Berklee College of Music in Boston, where he studied electric bass, the Vila Madalena native (who looks as though he could be a member of the Strokes) opened Tuju three years ago and quickly earned a Michelin star.
Ralston has agreed to show me around his neighborhood, which still has a village feel despite its trendy reputation. We pass a few of his suppliers: A Queijaria, the shop where he buys pungent Brazilian raw milk cheeses; Kimi Nii, a Japanese ceramics studio that provides Tuju with its colorful flatware; and Coffee Lab, which stocks beans from Brazilian micro-lot planters. Next, we stroll along Beco do Batman, a narrow alley with perhaps the city's highest concentration of street art—all of which started with a sketch of the Caped Crusader in the 1980s.
“When I was a kid, it was just houses here," Ralston says. “But São Paulo needed a Brooklyn. And now, like Brooklyn, it's getting expensive. It's a little bit my fault, because I brought in high gastronomy!"
With that, we head to his restaurant for a meal that's as bold and freewheeling as the surroundings. The 12-course tasting menu is a lesson in obscure Brazilian ingredients. Honey from the native, non-stinging Plebeia emerina bee tops a turnip salad. Vinegar made from jabuticaba fruit adds zip to a wild porcini mushroom soup. One course is built around Montau pork—from a variety of free-range pig with red meat—served with cowpea hummus and horseradish.
Over the course of the meal, the Van Dyke–sporting sommelier, Adiu Bastos, walks me through the drink list: the Rabo de Galo, a cocktail made with cachaça and artichoke-infused vermouth; sour beer brewed with cupuaçu fruit; a pinot noir grown in Brazil's deep south at Vinhedo Serena, one of the continent's first biodynamic wineries. The meal ends with a selection of addiction-themed truffles, featuring tobacco, cachaça, coca leaves, and poppy seeds.
After dinner, I stroll through Vila Madalena's streets, a jumble of new and old, classic and hypermodern—a perfect representation of the city at large. I think back to something Ralston said earlier, as we stood at a high point in the neighborhood overlooking the city's hodgepodge skyline: “It's kind of a mess, but I like the mess. I like the lack of style. It's free, like jazz. Somehow the architecture here reminds me of Miles Davis's late recordings. When you try to define them, it's hard, and São Paulo is like that. It doesn't have any particular style—just this philosophy of freedom."
Hemispheres executive editor Nicholas DeRenzo is actively spreading the gospel of Brazilian wine back home.
Around the web
When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.
Connecting vaccines to the world: United responds to mass distribution effort
On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.
Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.
"United's cargo service has helped safely deliver many essential goods during this pandemic, but there is no shipment that gives me more personal pride than helping bring this life-saving vaccine to our communities," said Jan Krems, United Cargo President. "While we still face a long road ahead the promise of a widely distributed vaccine gives us hope that we are one step closer to putting this pandemic behind us and moving forward together toward a brighter future."
And United is shipping more than just vaccines to help during the pandemic in keeping the lines of commerce flowing and goods getting to where they need to be. Since mid-March, United has operated 9,000 cargo-only flights carrying more than 435 million pounds of cargo. By using a combination of cargo-only flights and passenger flights, United Cargo has also transported 80 million pounds of medical supplies this year.
In coordination with our shipping and logistics partners, United will continue to distribute COVID-19 treatments to destinations throughout its network. The real heroes are the scientists who created these life-saving vaccines and the frontline workers who are not only administering them, but also helping care for and tend to those suffering from this virus. United is proud to do its part in helping to get this precious cargo to the people and communities who need them, and looks forward to doing our part in the months ahead.
United Cargo responds to COVID-19 challenges, prepares for what's next
September 30, 2020
Even before the COVID-19 pandemic, United Cargo has supported a variety of customers within the healthcare industry for over 10 years. Three key solutions – TempControl, LifeGuard and QuickPak – protect the integrity of vital shipments such as precision medicine, pharmaceuticals, biologics, medical equipment and vaccines. By utilizing processes like temperature monitoring, thermodynamic management, and priority boarding and handling, United Cargo gives customers the peace of mind that their shipments will be protected throughout their journey.
With the global demand for tailored pharmaceutical solutions at an all-time high, we've made investments to help ensure we provide the most reliable air cargo options for cold chain shipping. In April this year, we became the first U.S. carrier to lease temperature-controlled shipping containers manufactured by DoKaSch Temperature Solutions. We continue to partner with state-of-the-art container providers to ensure we have options that meet our customers' ever-changing needs.
"Providing safe air cargo transport for essential shipments has been a top priority since the pandemic began. While the entire air cargo industry has had its challenges, I'm proud of how United Cargo has adapted and thrived despite a significant reduction in network capacity and supply," said United Cargo President Jan Krems. "We remain committed to helping our customers make it through the pandemic, as well as to doing everything we can to be prepared for the COVID-19 vaccine distribution when the time comes."
Our entire team continues to prioritize moving critical shipments as part of our commitment to supporting the global supply chain. We've assembled a COVID readiness task team to ensure we have the right people in place and are preparing our airports as we get ready for the industry-wide effort that comes next.
In cooperation with our partners all over the world, United Cargo has helped transport nearly 145 million pounds of medical supplies to aid in the fight against COVID-19, using a combination of cargo-only flights and passenger flights. To date, United Cargo has operated more than 6,300 cargo-only flights and has transported more than 213 million pounds of cargo worldwide.
United Cargo responds to global needs, celebrates 5000th cargo-only flight
August 18, 2020
By Jan Krems, President, United Cargo
In mid-March, United took steps to manage the historic impact of COVID-19 and began flying a portion of our Boeing 777 and 787 fleets as dedicated cargo-only flights to transport air freight to and from U.S. hubs and key international business locations. More than ever, providing reliable cargo transportation was vitally important and I'm proud say our United Cargo team stepped up to support our customers.
Although we're facing the most challenging environment our industry has ever experienced, I'm very excited to celebrate a major milestone. Since March 19, United has operated over 5,000 cargo-only flights transporting nearly 170 million pounds of cargo on these flights alone. With an increased need to keep the global supply chain moving, and an even more urgent need for medical supplies, we knew we had to utilize our network capabilities and personnel to move vital shipments, such as medical kits, personal protective equipment (PPE), pharmaceuticals and medical equipment between U.S. hubs and key international destinations.
In cooperation with freight forwarders and partners all over the world, United Cargo helped transport more than 107 million pounds of medical supplies to aid in the fight against COVID-19 using a combination of cargo-only flights as well as passenger flights.
To keep military families connected, we increased the frequency of cargo-only flights between the U.S. and military bases in various parts of the world — including bases located in Guam, Kwajalein and several countries in Europe. We know how critically important it is for these families to stay connected, and I'm honored that we were able to utilize our network and our aircraft to fly nearly 3 million pounds of military supplies.
In collaboration with food-logistics company Commodity Forwarders Inc. (CFI), our cargo teams moved nearly 190,000 pounds of fresh produce to Guam for the U.S. Department of Agriculture's Coronavirus Farm Assistance Program. This new program was created to provide critical support to consumers impacted by the coronavirus pandemic.
United has played a critical role in keeping global supply chains stable during the pandemic as we deliver urgently needed goods around the world. These past few months have created challenges that I have never seen in my 30-plus years of experience working within the air cargo and freight forwarding industry. However, I'm proud of our teams for staying focused on our mission to provide high-quality service and to keep our customers connected with the goods they need most.
United Cargo and logistics partners keep critical medical shipments moving
July 02, 2020
By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.
United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.
Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.
A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.
United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.
United further expands cargo-only operations to key international markets
June 9, 2020
United has played a vital role in helping keep the global supply chains stable during the COVID-19 pandemic so urgently needed goods can get to the places that need them most.
In addition to current service from the U.S. to Asia, Australia, Europe, India, Latin America and the Middle East, we are proud to now offer cargo-only flights to key international markets including Dublin, Paris, Rome, Santiago and Zurich. These new routes will connect our freight customers and further extend our air cargo network throughout the world – for example connecting major pharmaceutical hubs in Europe and perishable markets in Latin America.
"Air cargo continues to be more important than ever," says United Cargo President Jan Krems. "This network expansion helps our customers continue to facilitate trade and contribute to global economic development and recovery. I'm proud of our team for mobilizing our cargo-only flights program that enables the shipment of critical goods that will support global economies."
Since we began our program March 19, we have completed more than 2,400 cargo-only flights, transporting over 77 million pounds of cargo. We have over 1,100 cargo-only flights scheduled for the month of June, operating between six U.S. hubs and over 20 cities all over the world.
United's first flight carrying cargo in-cabin takes off
May 13, 2020
United continues to keep supply chains moving and to meet the demand for critical shipments around the globe. Recently, United received approval from the Federal Aviation Administration (FAA) to carry cargo in approved storage areas in the passenger cabin.
Our inaugural cargo-in-cabin flight flew from London (LHR) to Chicago (ORD) carrying over 4,200 pounds of mail in the passenger cabin, plus a full payload of freight in the belly of the aircraft. Initially, cargo-in-cabin shipments will be loaded on the 777 and 787 aircraft operating our cargo-only flights. We will continue to evaluate additional opportunities to use this space to meet the growing cargo demand.
"We send our sincere thanks to the FAA for working with our team to enable the transport of more critical goods on United's cargo-only flights," said Jan Krems, President of United Cargo. "By loading existing cabin storage areas with cargo and mail, we can move even more critical medical equipment, PPE, and other vital shipments the world needs to manage through the pandemic."
United's cargo-only network continues to expand in order to help bring vital shipments to the people that need it most. We're now offering service between six of our U.S. hubs and 18 airports worldwide: CTU, HKG, ICN, MEL, PEK, PVG, SIN, SYD and TPE in the Asia-Pacific; AMS, BOM, BRU, DUB, FRA, LHR, TLV and ZRH in EMEIA; and SJU in the Caribbean.
Since the start of its cargo-only flights program March 19, United has operated over 1,300 cargo-only flights transporting over 44 million pounds of cargo.
For more information, visit unitedcargo.com.
United expands cargo-only flights to additional global destinations
April 16, 2020
Getting vital goods, especially medical relief supplies, into the hands of the businesses and people who need them has never been more critically important. To meet the overwhelming demand, United began operating cargo-only flights on March 19. Since we began using Boeing 777 and 787 aircraft from United's passenger fleet for this purpose, we have operated over 400 flights carrying more than 6 million kilos of cargo.
"With the global community in need, we are doing everything we can to keep supply chains moving worldwide and support the battle against COVID-19," said United Cargo President Jan Krems. "We're proud to play an active role in connecting vital medical supplies like test kits and personal protective equipment with healthcare professionals around the world."
We are now operating more than 150 cargo-only flights per week between six of our U.S. hubs and 13 cities worldwide: CTU, HKG, PEK, PVG, SYD and TPE in the Asia Pacific; AMS, BRU, DUB, FRA and LHR in Europe; SJU in the Caribbean and TLV in the Middle East. We expect to add new cities soon and will continue to expand our cargo-only flights program.
|Hub||Cargo-only flights operating through May|
ORD - AMS (Amsterdam)
ORD - FRA (Frankfurt)
ORD - HKG (Hong Kong)
ORD - LHR (London)
ORD - NRT (Tokyo Narita) - PEK (Beijing)
IAH - AMS (Amsterdam)
IAD - FRA (Frankfurt)
|Los Angeles (LAX)||
LAX - HKG (Hong Kong)
LAX - LHR (London Heathrow)
LAX - NRT (Tokyo Narita) - PVG (Shanghai)
LAX - SYD (Sydney)
|New York/Newark (EWR)||
EWR - AMS (Amsterdam)
EWR - FRA (Frankfurt)
EWR - LHR (London)
|San Francisco (SFO)||
SFO - AMS (Amsterdam)
SFO - NRT (Tokyo Narita) - PEK (Beijing)
SFO - NRT (Tokyo Narita) - PVG (Shanghai)
SFO - NRT (Tokyo Narita) - TPE (Taipei)
SFO - TLV (Tel Aviv)
SFO - SYD (Sydney)
|Washington, D.C. (IAD)||
IAD - BRU (Brussels)
IAD - DUB (Dublin)
IAD - FRA (Frankfurt)
IAD - NRT (Tokyo Narita) - PEK (Beijing)
IAD - SJU (San Juan)
Flight details are subject to change, for the most up-to-date schedules, please visit https://ual.unitedcargo.com/covid-updates.
Cargo-only flights support U.S. military and their families
March 30, 2020
We are helping to keep military families connected by increasing the frequency of cargo-only flights between the United States and military bases in various parts of the world — including Guam, Kwajalein, and several countries in Europe. Last week we began operating a minimum of 40 cargo-only flights weekly — using Boeing 777 and 787 aircraft to fly freight and mail to and from U.S. hubs and key international business and military locations.
We are going above and beyond to find creative ways to transport fresh food and produce, as well as basic essentials from the U.S. mainland to military and their families in Guam/Micronesia. On Saturday, March 28, we operated an exclusive cargo-only B777-300 charter to transport nearly 100,000 pounds of food essentials to Guam to support our troops.
In addition, we move mail year-round all over the world. In response to COVID-19, and in support of the military members and their families overseas, we implemented a charter network, transporting military mail to Frankfurt, which is then transported all over Europe and the Middle East. Since March 20, we have flown 30,000+ pounds of military mail every day between Chicago O'Hare (ORD) and Frankfurt (FRA). On the return flight from Frankfurt to Chicago, we have carried an average of 35,000 pounds of mail to help families stay connected.
"Keeping our military families connected with the goods they need, and keeping them connected with loved ones to feel a sense of home, is of critical importance. As a company that has long supported our military families and veterans, our teams are proud to mobilize to lend a hand." — United Cargo President Jan Krems.
Our cargo-only flights support customers, keep planes moving
March 22, 2020
We have begun flying a portion of our Boeing 777 and 787 fleet as dedicated cargo charter aircraft to transfer freight to and from U.S. hubs and key international business locations. The first of these freight-only flights departed on March 19 from Chicago O'Hare International Airport (ORD) to Frankfurt International Airport (FRA) with the cargo hold completely full, with more than 29,000 lbs. of goods.
Getting critical goods into the hands of the businesses and people who need them most is extremely important right now. To support customers, employees and the global economy, we will initially operate a schedule of 40 cargo charters each week targeting international destinations and will continue to seek additional opportunities.
With coronavirus (COVID-19) creating an increased need to keep the global supply chain moving, we are utilizing our network capabilities and personnel to get vital shipments, such as medical supplies, to areas that need them most.
"Connecting products to people around the world is the United Cargo mission," said United Cargo President Jan Krems. "That role has never been more crucial than during the current crisis. Our team is working around the clock to provide innovative solutions for our customers and support the global community."
On average, we ship more than 1 billion pounds of cargo every year on behalf of domestic and international customers. For more information, visit unitedcargo.com.
CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.
"This year has posed unprecedented challenges for us all and has been especially devastating to some of the most vulnerable members within the communities we serve," said Suzi Cabo, managing director of global community engagement, United Airlines. "The need for charitable giving has not stopped during the pandemic, and neither has United. This Giving Tuesday marks an opportunity for us to all come together for the greater good and we are proud to provide a platform to support organizations with upcoming travel needs that will enable them to continue supporting the communities they serve."
The launch of these campaigns is part of United's ongoing Miles on a Mission program, which began in October 2019 and has raised more than 92 million miles to-date. Past campaigns have helped organizations travel children for life-saving medical treatment and unite parents with newly adopted children from foreign countries. Participating non-profits have 28-days to reach their mile raising goals through the platform.
The organizations that are raising miles in this campaign include:
- College to Congress: The organization provides support including travel for disadvantaged college students who otherwise could not afford to intern in Washington, D.C.
- Thurgood Marshall College Fund: This is the only national organization representing America's 47 publicly-supported Historically Black Colleges and Universities (HBCUs), and the nearly 300,000 students that attend them each year. The miles raised will cover the travel expenses to and from campus for students unable to afford them.
- My Block, My Hood, My City: This organization provides underprivileged youth with an awareness of the world and opportunities beyond their neighborhood. Miles will be used to fund educational trips for Chicago youths to help them gain a greater understanding of the world outside of their comfort zones.
- Compass to Care: The non-profit ensures all children, whose parents have a financial need, can access life-saving cancer treatment. Compass to Care is raising miles to fund travel to get children from their homes to hospitals for cancer treatment.
- Luke's Wings: This organization is dedicated to the support of service members who have been wounded in battle. Raised miles will be used to purchase plane tickets for families to visit wounded soldiers recovering in Army medical centers.
- Rainbow Railroad USA: The organization's mission is to help persecuted LGBTQI+ individuals around the world travel to safety as they seek a haven from persecution. Miles will support the organization's core Emergency Travel Support program.
This year, United's legal partner Kirkland & Ellis will also be donating $50,000 to My Block, My Hood, My City and the Thurgood Marshall College Fund. Other organizations launching campaigns on the platform include: Sisters of the Skies, Inc., Up2Us Sports, Airline Ambassadors International, Austin Smiles, AWS Foundation, Crazy Horse Memorial, FLYTE, Higher Orbits, Lily's Hope Foundation, Miles4Migrants, Support Utila Inc. and Watts of Love. MileagePlus members can also donate to United's 20 other existing partner charities including, Airlink, American Red Cross, Make-A-Wish, Shriners Hospitals; Clean the World, Special Olympics and more. To learn more or donate to these organizations, please visit donate.mileageplus.com.
Visit www.united.com/everyactioncounts to learn more about our pledge to put our people and planes to work for the greater good.
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, firstname.lastname@example.org
In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.
Whether it's visiting friends and relatives, traveling for work or simply exploring a new corner of the world, we all have a reason as to why we fly. No matter the reason you fly, the miles you earn and donate help our Miles on a Mission partners soar. Take a look at how some of our partner organizations have put our MileagePlus Members' donations to work.
"To deliver life-saving cells and hope to Be the Match patients, like me!"
"These donated miles will support Born This Way Foundation's mission of supporting the wellness of LGBTQ+ youth — and all young people — by expanding access to mental health resources and promoting kindness."
"Combined Arms is uniting communities to accelerate the impact of veterans and their families."
"To help children get to life-saving cancer treatment"
"We fly to save. We fly to save lives, saving homeless veterans anywhere, any time."
"Gift of Adoption flies to unite children with their families — giving them a chance to thrive!"
"Holocaust Museum Houston flies United to educate people about the dangers of hatred, prejudice and apathy. Holocaust Museum Houston flies United to connect teachers with Holocaust and human rights educational resources."
"We fly today so those living with ALS can have a better tomorrow."
"At Lazarex we fly patients with cancer to clinical trials for hope and a chance at life!"
"Donate your miles to help refugees reach safe homes for the holidays."
"To get vital relief and recovery aid where it's needed most!"
"We fly to educate and empower girls in Peru."
"To collaborate with partners & promote that #FoodIsMedicine"
"United helps our medical teams deliver hope and support when people need it most!"
"We fly to bring hope to 2 million people around the globe facing food insecurity."
"To make waves to fight cancer."
"Because every LGBTQ young person deserves to be valued, respected and loved for who they are."
"My team needs me now more than ever. I will be there for them!"
"Watts of Love brings solar light and hope to those living in the darkness of poverty!"
"To bring access to clean water for everyone that needs it."
Together, we are facing an unprecedented challenge. United Together, we rise to meet that challenge.
Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.
Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.
So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.
To use on Zoom:
- Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
- Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
- From here select, "choose virtual background" to upload your uniquely United photo.
To use on Microsoft Teams:
- Start by downloading your favorite United image to your computer. Just click "download" in the bottom left corner of the image.
- If you're using a PC, copy the image you want to use into this folder:
- C:\[insert your device user name here]\AppData\Microsoft\Teams\Backgrounds\Uploads
- If you're using a Mac copy the images to this folder on your computer:
- /users/<username>/Library/Application Support/Microsoft/Teams/Backgrounds/Uploads
- If you're using a PC, copy the image you want to use into this folder:
- Once you start a Teams meeting, click the "…" in the menu bar and select "Show background effects" and your image should be there
Watch our most popular videos
This is why we fly.
20 UCSF Health workers, who voluntarily set aside their own lives to help save lives, are on their way to New York City.
We are humbled by your selfless sacrifice.
In celebration and appreciation of all first responders and essential workers. 👏🏻👏🏼👏🏽👏🏾👏🏿
This is the story of Jason and Shantel. You see, Jason and Shantel love each other very much. They also love traveling and they love the classic Adam Sandler film, The Wedding Singer.
It all began when Jason reached out to United's social media team, hoping for assistance with his upcoming plan to propose. Some phone calls and one borrowed guitar later, the stage was set for Jason. Put all that together, mix in some helpful United employees and, voila, you have a truly memorable marriage proposal. Congratulations to this fun-loving and happy couple, and here's to many more years of making beautiful music together.
A big thank you to Chicago-based flight attendants Donna W., Marie M., Karen J. and Mark K. for making this proposal come to life.