Three Perfect Days: Taipei
Story by Orion Ray-Jones | Photography by Shane McCauley | Hemispheres, March 2014
On an overcast day, clouds cling to the upper floors of Taipei 101, cloaking the soaring tower in the same watercolor fog that swirls around the nearby mountaintops. It's a fitting metaphor for a place that, despite being situated at the nexus of Chinese and Japanese civilizations, has historically been obscured behind a kind of veil.
Even now, despite its status as one of Asia's more robust economic “tigers," the capital city of Taiwan (or Ilha Formosa, “beautiful island," as it was dubbed by 16th-century Portuguese explorers) is not as frequently visited as other East Asian boomtowns. Indeed, it's common to wander through Taipei's most appealing districts and never hear a word of English, French or German.
This is not to say that Taipei is short of attractions. Exquisite Buddhist, Taoist and Confucian temples, along with Japanese colonial buildings, dot the modern cityscape. Nature lovers can retreat to nearby mountain trails, while history buffs will be dazzled by the wealth of Asian art and crafts in Taipei's many museums and antique shops. And, as the home of global food trends from pearl tea to soup dumplings, the city is a gourmand's delight.
The term “hidden gem" is overused, but in the case of Taipei it's entirely appropriate. A visit here is a process of continual, exhilarating discovery.
DAY ONE | It's no accident that until a few years ago Taipei was home to the world's tallest skyscraper. This is a place obsessed with its own skyline, and locals can spend hours gazing at the towers from the nearby mountains, or at the mountains from the city's towers. Appropriately, then, you awake to a picture window in a 30th-floor suite at the neon-emblazoned W Taipei, the city's effort to provide the last word on design hotels.
You take your time, watching the sun arc from the hip and expensive eastern district toward the old city in the west. After a breakfast of granola, fruit and espresso in the hotel's summery Kitchen Table restaurant, you head down to the lobby, pausing to puzzle over an interactive sculpture that mirrors your movement on a grid of hundreds of LEDs. From here, you take the short walk eastward to Elephant Mountain, where you intend to get the lay of the land.
Milling around in Shilin Night Market
It's a little after eight, but the red-walled Lingyun Temple at the mountain's base is already teeming with local hikers. Knowing an out-of-towner when they see one, they stop to ask where you're from, or whisk by with a breezy zao an! Many are much older than you but seem better equipped to tackle the stone stairs that climb toward the summit. You wheeze your way up, rejoining the beaming geriatrics beside a large moss-covered rock, which you scale to pose for a selfie, the pagoda-like Taipei 101 jutting up behind you.
The elevator at Taipei 101, you've been told, is the world's fastest, and you're in no mood to argue as you zoom upward to a soundtrack of spaced-out music and your own popping ears. Alighting from the disco-lift on the 89th floor, 37 disorienting seconds later, you cannot help but notice that it's gotten a little cloudy, mostly because the clouds are at eye level. Through the wisps, you can see Taipei in all its glory—the spinning Ferris wheel, the golden roofs, the lesser towers prickling their way towards the mountains. The effect is made more dramatic by the fact that this building isn't just the city's tallest; it's the tallest by a long shot.
It takes seconds to descend the skyscraper, but the wait for a lunch table at Din Tai Fung, in the basement mall, promises to be considerably longer. This spacious eatery is almost as famous for its lines as for its xiaolongbao, the soup dumplings that have earned the Taiwanese chain a Michelin star in Hong Kong and a “top-notch table" designation from The New York Times. The dumplings are a sublime combination of chewy and soupy, but it's the spicy wontons that steal the show. When Tom Cruise ate here, your waitress tells you, he was so taken with them he asked for a lesson from the chefs.
A five-minute cab ride takes you to Songshan Cultural and Creative Park, a neo-industrial complex on the grounds of an abandoned tobacco factory. Recently declared the 2016 World Design Capital, Taipei is a hotbed of bleeding-edge art and design, and the warehouses of Songshan are the place to see it. Particularly compelling is the Red Dot Design Museum, where all sorts of objects, from elephant-inspired fire extinguishers to twisted steel table lamps, are displayed in chrome-walled halls.
Visitors at Longshan Temple
Unlike some Asian capitals, where sidewalks are treated as an extra lane for scooter and bicycle traffic, Taipei is a pedestrian-friendly city. So you work up another appetite strolling along retail-heavy Zhongxiao Road, watching as the sky turns a dusky crimson and the ubiquitous neon bursts to life. As you near Zhongxiao Dunhua Station, you come across Ice Monster, the legendary shaved-ice eatery. Heck, you think, nothing wrong with a little light dessert before dinner, and head inside for an icy mango refreshment.
Taipei's shaved ice has been exported all over the world, but the city is an importer of tastes, too. The intimate eatery Flavors, where the chef and the cuisine are Swedish, is a worthy case in point. As you graze on “snapas"—an assortment of smoked and cured fish paired with flavored spirits—chef-owner Ola Ekdahl pops in and out of the oaken dining room to extol the virtues of his adopted city. “Taipei is a place you just fall in love with," he says, “and the people of Taiwan are the nicest in the world." You can't help feeling that you've stumbled into a family meal, and you leave full of aquavit and cheer, ready to tackle Taipei's spirited nightlife.
First, you'll have to find it. On a nearby street, you squint at a small neon bull's-eye, partly obscured by a hedge. You approach the sign hesitantly, opening the door to what you hope is MOD Public Bar and not someone's living room. Inside, a rowdy, good-looking crowd sips selections from a menu of more than 75 scotches and classic cocktails, mixed by an equally good-looking bar staff who, according to your newfound drinking buddy, are among the best in town. “They steal bartenders from all the fancy bars," he shouts above the din of indie rock, clinking glasses and raucous laughter.
An indeterminate amount of time later, you return to the W, only to encounter the lobby's Woobar, which is packed with grooving socialites. You're exhausted, but… hey, you're on vacation.
In the kitchen at Din Tai Fung
DAY TWO | You awake to a shard of sunlight and the after-effects of last night's fun, so it's with some effort that you pry yourself from your unfathomably comfortable bed and head out to sample a locally popular curative. “Fu Hang Dou Jiang!" your taxi driver shouts, accelerating westward, when you ask if he knows a good Taiwanese donut spot.
Located on the second floor of the other-wise unremarkable Huashan Market, the canteen your driver has recommended is known to attract lines that snake all the way around the block, filled with people eager to try the shao bing (stuffed roasted flatbread) and crullers before the gates shutter at 10 a.m. The wait is a small price to pay for a foot-long savory cruller, a spring onion omelet and hearty sesame bread, washed down with sweet, warm soy milk, all of which combine to help tame your still-boogieing belly.
On the west side of Taipei, the glitzy gives way to the holy. At the edge of Mengjia Park, near a group of monks collecting alms of rice, you stop to admire the most famous of the city's temples, the dragon-bedecked 18th-century masterpiece Longshan. You enter the courtyard, its air thick with the smoke of incense-filled cauldrons. Worshipers place offerings of fruit and flowers on long tables and whisper prayers to Bodhisattva Guanyin, or toss wooden blocks to the floor to aid in communication with the Buddha.
From here, it's a quick cab ride to the Chiang Kai-shek Memorial Hall, where a hushed crowd watches the hourly changing of the guard, with its synchronized spinning of bayonet-tipped rifles, overseen by a massive bronze sculpture of Chiang, the 20th-century Chinese exile who ruled Taiwan for two and a half decades. Surrounded by a gorgeous park, which is also home to the National Theater and National Concert Hall, the blue-tiled roof atop the white marble memorial rises to 250 feet, and you can't help feeling dwarfed as you descend the 89 steps, one for each year of Chiang's life.
A ceremony at Longshan Temple
Moving from culture to commerce, you walk eight blocks east to Yongkang Street. As you jostle through lines of folks waiting for deep-fried squid, beef noodles and cupcakes, you indulge in a spot of shopping. Soon, you're toting armfuls of gifts: hand-stitched slippers from the Pinmo Pure Store, a jigsaw puzzle from Pintoo, body products made from organic ginger (planted by ex-convicts recovering from drug addiction) at Ginger 800.
Succumbing to the inescapable smell of food, you stop at the southern end of Yongkang for a Taiwanese specialty served in a French brasserie. Bistro Le Pont's Gallic name and décor are belied by its table settings of wooden chopsticks and a menu dominated by goose. You order smoked goose and goose glass noodles with peanut powder and spring onion. The springy noodles have a chili kick and are topped with a smoked hard-boiled egg, possibly laid by a goose. Appetite sated, you're waved off by a Taiwanese waitress wishing you “bon voyage."
Not far away is the Flower and Jade Market, which stretches out within long buildings beneath a highway overpass. With bulging shopping bags, you stop to look at the rows of jewelry, carved animals and uncut gemstones, but are determined not to buy. You buy. Most expensively, you buy a pair of sea-green earrings—made from “real Burma jade." You drop this, and the rest of your plunder, off at the second hotel of your stay—the Shangri-La Far Eastern Plaza, whose simple sophistication serves as a nice counterpoint to the excess of the W.
For dinner, it's back to Taipei 101 Mall, where you'll be sampling modern French cooking at S.T.A.Y. This Asian outpost of three-Michelin-starred Parisian chef Yannick Alléno combines Euro sensibilities with regional flavors in dishes like foie gras with seaweed terrine and yuzu marmalade, and mushroom gnocchi fricassee in Shaoxing wine emulsion with white Alba truffle. But the grand finale is wholly French: an assortment of modern pastries paired with homemade sorbets.
The park at Chiang Kai-shek Memorial Hall
The fusion of East and West takes on a different hue at China Pa, a red-and-black jazz lounge filled with smoke and a hint of salaciousness. You snag one of the plush couches near the stage and watch the couples whispering in the discreet balcony while a wispy chanteuse cycles through standards in English, French and Chinese. The spell is broken only by the attentions of the drippingly friendly staff, eager to ensure that your tray of snacks is never empty.
Your 1920s Shanghai fantasy at an end—not to mention your reserves of energy—you grab a handful of sesame-encrusted chilies and point a cab in the direction of the Shangri-La, where you promptly fall into a deep, contented coma.
DAY THREE | Though it is an island unto itself, Taiwan takes pride in its dual Chinese and Japanese heritages. You can see this demonstrated in the sleek, understated design of the Shangri-La Far Eastern Plaza, which employs elements of both cultures—a red lantern here, a delicate screen there—and in its renowned Chinese and Japanese restaurants.
After watching the sunrise from the rooftop hot tub, you head up to the Shilin District in Taipei's northern quarter to explore one of the world's great collections of Chinese arts and crafts. With nearly 700,000 pieces spanning 8,000 years, it's tough to do the National Palace Museum in one visit—you could spend a week in the main hall alone. Along with the Neolithic ceramics, jade sculptures and traditional calligraphy, there's an area devoted to new media, which includes a huge “animated painting"—a screen that brings a classical landscape to life via the magic of digital technology.
Fifty years of Japanese rule left Taiwan with a taste for raw seafood, so for lunch, you go for sushi at Addiction Aquatic Development. At the entrance of this popular eatery is a fish market with a score of large, open-top aquariums full of the creatures about to be served in the complex's five eating areas. You grab a seat on the third floor, then start grinding your own wasabi from a large root, which gives a kick to the beautifully fresh sashimi, raw oysters and nigiri piled before you. The restaurant boasts an enviable collection of French wines and sakes, but you opt for a ginseng–goji berry tea, which your waiter suggests for its healing powers.
Sushi prep at Addiction Aquatic Development
A short subway ride takes you to the Beitou District, a resort area notable for the kinds of bathhouses favored by the Japanese. You stop at Villa 32, known for having some of the swankiest hot springs in town, and complete a circuit of the eight indoor and outdoor baths, each a different temperature. On the way out, you pause to lay hands on a chunk of hokutolite, a white radioactive rock that an employee says is the world's second largest and can heal any number of ailments. When he produces a Geiger counter to demonstrate the rock's potency, it's time to leave.
Aglow (as it were), you head higher up Beitou's mountains to the Grand View Resort, a brand new five-star hotel designed by Taipei 101 architect C.Y. Lee. The angular property takes inspiration from the surrounding greenery, its walls and floors a mixture of cedar, bamboo and pine, along with earthy marble and Guanyin rock. After a meditative moment on your private balcony, you head down for an oolong tea on the deck, which seemingly hovers above Danfeng Mountain and the buildings in the valley below.
Time is getting on, so you take the subway a few stops to Shilin Night Market and your final gastronomic adventure. The market's many forking alleys are chock-a-block with carnival games and clothing shops blasting K-pop, but that's not what people come for. Taipei's night markets are where most of the city's big culinary trends start, and Shilin is the biggest and trendiest of the lot.
Everywhere you look, exotic foods are being fried, barbecued, skewered or scooped into plastic bags. Many stalls sell potato snacks—roasted spuds, fried spirals covered in curry, wedges boiled in syrup. You get spicy sweet-potato balls, followed by a platter of the notorious stinky tofu. By the time the fermented cubes of soybean paste are deep-fried, smeared in hot sauce, soy sauce and scallions and topped with pickled cabbage, only a hint of stink remains, and you happily gobble the street treat. Courage stoked, you head to a stand selling “frog eggs" and are quietly relieved to discover the lime drink you're given is filled with gooey rice tapioca rather than actual spawn.
On the way back to the Grand View, you resist the temptation to hit the noisy, neon-lit bars, heading instead to your rooftop deck, where a spring-fed hot tub awaits. You lean back with a glass of warm plum wine and gaze up at the sparkling sky, the mountain air swirling around you, the rustling leaves combining with the hum of distant traffic. If you crane your neck, you can see down to the flickering lights of Taipei—a once-hidden city that, happily, seems to have found itself.
Orion Ray-Jones is a writer who lives in hotels around the globe. He took a hiatus from his vegetarian diet to report this story, and has since decided that geese are a vegetable.
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When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.
Connecting vaccines to the world: United responds to mass distribution effort
On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.
Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.
"United's cargo service has helped safely deliver many essential goods during this pandemic, but there is no shipment that gives me more personal pride than helping bring this life-saving vaccine to our communities," said Jan Krems, United Cargo President. "While we still face a long road ahead the promise of a widely distributed vaccine gives us hope that we are one step closer to putting this pandemic behind us and moving forward together toward a brighter future."
And United is shipping more than just vaccines to help during the pandemic in keeping the lines of commerce flowing and goods getting to where they need to be. Since mid-March, United has operated 9,000 cargo-only flights carrying more than 435 million pounds of cargo. By using a combination of cargo-only flights and passenger flights, United Cargo has also transported 80 million pounds of medical supplies this year.
In coordination with our shipping and logistics partners, United will continue to distribute COVID-19 treatments to destinations throughout its network. The real heroes are the scientists who created these life-saving vaccines and the frontline workers who are not only administering them, but also helping care for and tend to those suffering from this virus. United is proud to do its part in helping to get this precious cargo to the people and communities who need them, and looks forward to doing our part in the months ahead.
United Cargo responds to COVID-19 challenges, prepares for what's next
September 30, 2020
Even before the COVID-19 pandemic, United Cargo has supported a variety of customers within the healthcare industry for over 10 years. Three key solutions – TempControl, LifeGuard and QuickPak – protect the integrity of vital shipments such as precision medicine, pharmaceuticals, biologics, medical equipment and vaccines. By utilizing processes like temperature monitoring, thermodynamic management, and priority boarding and handling, United Cargo gives customers the peace of mind that their shipments will be protected throughout their journey.
With the global demand for tailored pharmaceutical solutions at an all-time high, we've made investments to help ensure we provide the most reliable air cargo options for cold chain shipping. In April this year, we became the first U.S. carrier to lease temperature-controlled shipping containers manufactured by DoKaSch Temperature Solutions. We continue to partner with state-of-the-art container providers to ensure we have options that meet our customers' ever-changing needs.
"Providing safe air cargo transport for essential shipments has been a top priority since the pandemic began. While the entire air cargo industry has had its challenges, I'm proud of how United Cargo has adapted and thrived despite a significant reduction in network capacity and supply," said United Cargo President Jan Krems. "We remain committed to helping our customers make it through the pandemic, as well as to doing everything we can to be prepared for the COVID-19 vaccine distribution when the time comes."
Our entire team continues to prioritize moving critical shipments as part of our commitment to supporting the global supply chain. We've assembled a COVID readiness task team to ensure we have the right people in place and are preparing our airports as we get ready for the industry-wide effort that comes next.
In cooperation with our partners all over the world, United Cargo has helped transport nearly 145 million pounds of medical supplies to aid in the fight against COVID-19, using a combination of cargo-only flights and passenger flights. To date, United Cargo has operated more than 6,300 cargo-only flights and has transported more than 213 million pounds of cargo worldwide.
United Cargo responds to global needs, celebrates 5000th cargo-only flight
August 18, 2020
By Jan Krems, President, United Cargo
In mid-March, United took steps to manage the historic impact of COVID-19 and began flying a portion of our Boeing 777 and 787 fleets as dedicated cargo-only flights to transport air freight to and from U.S. hubs and key international business locations. More than ever, providing reliable cargo transportation was vitally important and I'm proud say our United Cargo team stepped up to support our customers.
Although we're facing the most challenging environment our industry has ever experienced, I'm very excited to celebrate a major milestone. Since March 19, United has operated over 5,000 cargo-only flights transporting nearly 170 million pounds of cargo on these flights alone. With an increased need to keep the global supply chain moving, and an even more urgent need for medical supplies, we knew we had to utilize our network capabilities and personnel to move vital shipments, such as medical kits, personal protective equipment (PPE), pharmaceuticals and medical equipment between U.S. hubs and key international destinations.
In cooperation with freight forwarders and partners all over the world, United Cargo helped transport more than 107 million pounds of medical supplies to aid in the fight against COVID-19 using a combination of cargo-only flights as well as passenger flights.
To keep military families connected, we increased the frequency of cargo-only flights between the U.S. and military bases in various parts of the world — including bases located in Guam, Kwajalein and several countries in Europe. We know how critically important it is for these families to stay connected, and I'm honored that we were able to utilize our network and our aircraft to fly nearly 3 million pounds of military supplies.
In collaboration with food-logistics company Commodity Forwarders Inc. (CFI), our cargo teams moved nearly 190,000 pounds of fresh produce to Guam for the U.S. Department of Agriculture's Coronavirus Farm Assistance Program. This new program was created to provide critical support to consumers impacted by the coronavirus pandemic.
United has played a critical role in keeping global supply chains stable during the pandemic as we deliver urgently needed goods around the world. These past few months have created challenges that I have never seen in my 30-plus years of experience working within the air cargo and freight forwarding industry. However, I'm proud of our teams for staying focused on our mission to provide high-quality service and to keep our customers connected with the goods they need most.
United Cargo and logistics partners keep critical medical shipments moving
July 02, 2020
By working together and strengthening partnerships during these unprecedented times, our global community has overcome challenges and created solutions to keep the global supply chain moving. As COVID-19 continues to disrupt the shipping landscape, United and our industry partners have increasingly demonstrated our commitment to the mission of delivering critical medical supplies across the world.
United Cargo has partnered with DSV Air and Sea, a leading global logistics company, to transport important pharmaceutical materials to places all over the world. One of the items most critical during the current crisis is blood plasma.
Plasma is a fragile product that requires very careful handling. Frozen blood plasma must be kept at a very low, stable temperature of negative 20 degrees Celsius or less – no easy task considering it must be transported between trucks, warehouses and airplanes, all while moving through the climates of different countries. Fortunately, along with our well-developed operational procedures and oversight, temperature-controlled shipping containers from partners like va-Q-tec can help protect these sensitive blood plasma shipments from temperature changes.
A single TWINx shipping container from va-Q-tec can accommodate over 1,750 pounds of temperature-sensitive cargo. Every week, DSV delivers 20 TWINx containers, each one filled to capacity with human blood plasma, for loading onto a Boeing 787-9 for transport. The joint effort to move thousands of pounds of blood plasma demonstrates that despite the distance, challenges in moving temperature-sensitive cargo and COVID-19 obstacles, we continue to find creative solutions with the help of our strong partnerships.
United Cargo is proud to keep the commercial air bridges open between the U.S. and the rest of the world. Since March 19, we have operated over 3,200 cargo-only flights between six U.S. hubs and over 20 cities in Asia, Australia, Europe, South America, India, the Caribbean and the Middle East.
United further expands cargo-only operations to key international markets
June 9, 2020
United has played a vital role in helping keep the global supply chains stable during the COVID-19 pandemic so urgently needed goods can get to the places that need them most.
In addition to current service from the U.S. to Asia, Australia, Europe, India, Latin America and the Middle East, we are proud to now offer cargo-only flights to key international markets including Dublin, Paris, Rome, Santiago and Zurich. These new routes will connect our freight customers and further extend our air cargo network throughout the world – for example connecting major pharmaceutical hubs in Europe and perishable markets in Latin America.
"Air cargo continues to be more important than ever," says United Cargo President Jan Krems. "This network expansion helps our customers continue to facilitate trade and contribute to global economic development and recovery. I'm proud of our team for mobilizing our cargo-only flights program that enables the shipment of critical goods that will support global economies."
Since we began our program March 19, we have completed more than 2,400 cargo-only flights, transporting over 77 million pounds of cargo. We have over 1,100 cargo-only flights scheduled for the month of June, operating between six U.S. hubs and over 20 cities all over the world.
United's first flight carrying cargo in-cabin takes off
May 13, 2020
United continues to keep supply chains moving and to meet the demand for critical shipments around the globe. Recently, United received approval from the Federal Aviation Administration (FAA) to carry cargo in approved storage areas in the passenger cabin.
Our inaugural cargo-in-cabin flight flew from London (LHR) to Chicago (ORD) carrying over 4,200 pounds of mail in the passenger cabin, plus a full payload of freight in the belly of the aircraft. Initially, cargo-in-cabin shipments will be loaded on the 777 and 787 aircraft operating our cargo-only flights. We will continue to evaluate additional opportunities to use this space to meet the growing cargo demand.
"We send our sincere thanks to the FAA for working with our team to enable the transport of more critical goods on United's cargo-only flights," said Jan Krems, President of United Cargo. "By loading existing cabin storage areas with cargo and mail, we can move even more critical medical equipment, PPE, and other vital shipments the world needs to manage through the pandemic."
United's cargo-only network continues to expand in order to help bring vital shipments to the people that need it most. We're now offering service between six of our U.S. hubs and 18 airports worldwide: CTU, HKG, ICN, MEL, PEK, PVG, SIN, SYD and TPE in the Asia-Pacific; AMS, BOM, BRU, DUB, FRA, LHR, TLV and ZRH in EMEIA; and SJU in the Caribbean.
Since the start of its cargo-only flights program March 19, United has operated over 1,300 cargo-only flights transporting over 44 million pounds of cargo.
For more information, visit unitedcargo.com.
United expands cargo-only flights to additional global destinations
April 16, 2020
Getting vital goods, especially medical relief supplies, into the hands of the businesses and people who need them has never been more critically important. To meet the overwhelming demand, United began operating cargo-only flights on March 19. Since we began using Boeing 777 and 787 aircraft from United's passenger fleet for this purpose, we have operated over 400 flights carrying more than 6 million kilos of cargo.
"With the global community in need, we are doing everything we can to keep supply chains moving worldwide and support the battle against COVID-19," said United Cargo President Jan Krems. "We're proud to play an active role in connecting vital medical supplies like test kits and personal protective equipment with healthcare professionals around the world."
We are now operating more than 150 cargo-only flights per week between six of our U.S. hubs and 13 cities worldwide: CTU, HKG, PEK, PVG, SYD and TPE in the Asia Pacific; AMS, BRU, DUB, FRA and LHR in Europe; SJU in the Caribbean and TLV in the Middle East. We expect to add new cities soon and will continue to expand our cargo-only flights program.
|Hub||Cargo-only flights operating through May|
ORD - AMS (Amsterdam)
ORD - FRA (Frankfurt)
ORD - HKG (Hong Kong)
ORD - LHR (London)
ORD - NRT (Tokyo Narita) - PEK (Beijing)
IAH - AMS (Amsterdam)
IAD - FRA (Frankfurt)
|Los Angeles (LAX)||
LAX - HKG (Hong Kong)
LAX - LHR (London Heathrow)
LAX - NRT (Tokyo Narita) - PVG (Shanghai)
LAX - SYD (Sydney)
|New York/Newark (EWR)||
EWR - AMS (Amsterdam)
EWR - FRA (Frankfurt)
EWR - LHR (London)
|San Francisco (SFO)||
SFO - AMS (Amsterdam)
SFO - NRT (Tokyo Narita) - PEK (Beijing)
SFO - NRT (Tokyo Narita) - PVG (Shanghai)
SFO - NRT (Tokyo Narita) - TPE (Taipei)
SFO - TLV (Tel Aviv)
SFO - SYD (Sydney)
|Washington, D.C. (IAD)||
IAD - BRU (Brussels)
IAD - DUB (Dublin)
IAD - FRA (Frankfurt)
IAD - NRT (Tokyo Narita) - PEK (Beijing)
IAD - SJU (San Juan)
Flight details are subject to change, for the most up-to-date schedules, please visit https://ual.unitedcargo.com/covid-updates.
Cargo-only flights support U.S. military and their families
March 30, 2020
We are helping to keep military families connected by increasing the frequency of cargo-only flights between the United States and military bases in various parts of the world — including Guam, Kwajalein, and several countries in Europe. Last week we began operating a minimum of 40 cargo-only flights weekly — using Boeing 777 and 787 aircraft to fly freight and mail to and from U.S. hubs and key international business and military locations.
We are going above and beyond to find creative ways to transport fresh food and produce, as well as basic essentials from the U.S. mainland to military and their families in Guam/Micronesia. On Saturday, March 28, we operated an exclusive cargo-only B777-300 charter to transport nearly 100,000 pounds of food essentials to Guam to support our troops.
In addition, we move mail year-round all over the world. In response to COVID-19, and in support of the military members and their families overseas, we implemented a charter network, transporting military mail to Frankfurt, which is then transported all over Europe and the Middle East. Since March 20, we have flown 30,000+ pounds of military mail every day between Chicago O'Hare (ORD) and Frankfurt (FRA). On the return flight from Frankfurt to Chicago, we have carried an average of 35,000 pounds of mail to help families stay connected.
"Keeping our military families connected with the goods they need, and keeping them connected with loved ones to feel a sense of home, is of critical importance. As a company that has long supported our military families and veterans, our teams are proud to mobilize to lend a hand." — United Cargo President Jan Krems.
Our cargo-only flights support customers, keep planes moving
March 22, 2020
We have begun flying a portion of our Boeing 777 and 787 fleet as dedicated cargo charter aircraft to transfer freight to and from U.S. hubs and key international business locations. The first of these freight-only flights departed on March 19 from Chicago O'Hare International Airport (ORD) to Frankfurt International Airport (FRA) with the cargo hold completely full, with more than 29,000 lbs. of goods.
Getting critical goods into the hands of the businesses and people who need them most is extremely important right now. To support customers, employees and the global economy, we will initially operate a schedule of 40 cargo charters each week targeting international destinations and will continue to seek additional opportunities.
With coronavirus (COVID-19) creating an increased need to keep the global supply chain moving, we are utilizing our network capabilities and personnel to get vital shipments, such as medical supplies, to areas that need them most.
"Connecting products to people around the world is the United Cargo mission," said United Cargo President Jan Krems. "That role has never been more crucial than during the current crisis. Our team is working around the clock to provide innovative solutions for our customers and support the global community."
On average, we ship more than 1 billion pounds of cargo every year on behalf of domestic and international customers. For more information, visit unitedcargo.com.
CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.
"This year has posed unprecedented challenges for us all and has been especially devastating to some of the most vulnerable members within the communities we serve," said Suzi Cabo, managing director of global community engagement, United Airlines. "The need for charitable giving has not stopped during the pandemic, and neither has United. This Giving Tuesday marks an opportunity for us to all come together for the greater good and we are proud to provide a platform to support organizations with upcoming travel needs that will enable them to continue supporting the communities they serve."
The launch of these campaigns is part of United's ongoing Miles on a Mission program, which began in October 2019 and has raised more than 92 million miles to-date. Past campaigns have helped organizations travel children for life-saving medical treatment and unite parents with newly adopted children from foreign countries. Participating non-profits have 28-days to reach their mile raising goals through the platform.
The organizations that are raising miles in this campaign include:
- College to Congress: The organization provides support including travel for disadvantaged college students who otherwise could not afford to intern in Washington, D.C.
- Thurgood Marshall College Fund: This is the only national organization representing America's 47 publicly-supported Historically Black Colleges and Universities (HBCUs), and the nearly 300,000 students that attend them each year. The miles raised will cover the travel expenses to and from campus for students unable to afford them.
- My Block, My Hood, My City: This organization provides underprivileged youth with an awareness of the world and opportunities beyond their neighborhood. Miles will be used to fund educational trips for Chicago youths to help them gain a greater understanding of the world outside of their comfort zones.
- Compass to Care: The non-profit ensures all children, whose parents have a financial need, can access life-saving cancer treatment. Compass to Care is raising miles to fund travel to get children from their homes to hospitals for cancer treatment.
- Luke's Wings: This organization is dedicated to the support of service members who have been wounded in battle. Raised miles will be used to purchase plane tickets for families to visit wounded soldiers recovering in Army medical centers.
- Rainbow Railroad USA: The organization's mission is to help persecuted LGBTQI+ individuals around the world travel to safety as they seek a haven from persecution. Miles will support the organization's core Emergency Travel Support program.
This year, United's legal partner Kirkland & Ellis will also be donating $50,000 to My Block, My Hood, My City and the Thurgood Marshall College Fund. Other organizations launching campaigns on the platform include: Sisters of the Skies, Inc., Up2Us Sports, Airline Ambassadors International, Austin Smiles, AWS Foundation, Crazy Horse Memorial, FLYTE, Higher Orbits, Lily's Hope Foundation, Miles4Migrants, Support Utila Inc. and Watts of Love. MileagePlus members can also donate to United's 20 other existing partner charities including, Airlink, American Red Cross, Make-A-Wish, Shriners Hospitals; Clean the World, Special Olympics and more. To learn more or donate to these organizations, please visit donate.mileageplus.com.
Visit www.united.com/everyactioncounts to learn more about our pledge to put our people and planes to work for the greater good.
United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of United's parent, United Airlines Holdings, Inc., is traded on the Nasdaq under the symbol "UAL".
SOURCE United Airlines
For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, firstname.lastname@example.org
In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.
Whether it's visiting friends and relatives, traveling for work or simply exploring a new corner of the world, we all have a reason as to why we fly. No matter the reason you fly, the miles you earn and donate help our Miles on a Mission partners soar. Take a look at how some of our partner organizations have put our MileagePlus Members' donations to work.
"To deliver life-saving cells and hope to Be the Match patients, like me!"
"These donated miles will support Born This Way Foundation's mission of supporting the wellness of LGBTQ+ youth — and all young people — by expanding access to mental health resources and promoting kindness."
"Combined Arms is uniting communities to accelerate the impact of veterans and their families."
"To help children get to life-saving cancer treatment"
"We fly to save. We fly to save lives, saving homeless veterans anywhere, any time."
"Gift of Adoption flies to unite children with their families — giving them a chance to thrive!"
"Holocaust Museum Houston flies United to educate people about the dangers of hatred, prejudice and apathy. Holocaust Museum Houston flies United to connect teachers with Holocaust and human rights educational resources."
"We fly today so those living with ALS can have a better tomorrow."
"At Lazarex we fly patients with cancer to clinical trials for hope and a chance at life!"
"Donate your miles to help refugees reach safe homes for the holidays."
"To get vital relief and recovery aid where it's needed most!"
"We fly to educate and empower girls in Peru."
"To collaborate with partners & promote that #FoodIsMedicine"
"United helps our medical teams deliver hope and support when people need it most!"
"We fly to bring hope to 2 million people around the globe facing food insecurity."
"To make waves to fight cancer."
"Because every LGBTQ young person deserves to be valued, respected and loved for who they are."
"My team needs me now more than ever. I will be there for them!"
"Watts of Love brings solar light and hope to those living in the darkness of poverty!"
"To bring access to clean water for everyone that needs it."
Together, we are facing an unprecedented challenge. United Together, we rise to meet that challenge.
Calling all AvGeeks and travelers! Take your next video call from a United Polaris® seat, the cockpit or cruising altitude with United-themed backgrounds for use on Zoom and Microsoft Teams.
Newly added to our collection is a background encouraging our employees and customers to vote. Our mission is to connect people and unite the world — and one of the most important ways to do that is to engage in the democratic process. No matter which party you support, we know our democracy will be stronger if you make your voice heard and vote.
So for your next meeting or catch up with friends and family, download the app to either your computer or mobile device to get started.
To use on Zoom:
- Start here by downloading your favorite United image to your computer or mobile device. Just click "download" in the bottom left corner of the image.
- Next go to your Zoom app (you'll need to download the app to access backgrounds) and click on the arrow to the right of your video camera icon in the bottom of the screen.
- From here select, "choose virtual background" to upload your uniquely United photo.
To use on Microsoft Teams:
- Start by downloading your favorite United image to your computer. Just click "download" in the bottom left corner of the image.
- If you're using a PC, copy the image you want to use into this folder:
- C:\[insert your device user name here]\AppData\Microsoft\Teams\Backgrounds\Uploads
- If you're using a Mac copy the images to this folder on your computer:
- /users/<username>/Library/Application Support/Microsoft/Teams/Backgrounds/Uploads
- If you're using a PC, copy the image you want to use into this folder:
- Once you start a Teams meeting, click the "…" in the menu bar and select "Show background effects" and your image should be there
Watch our most popular videos
This is why we fly.
20 UCSF Health workers, who voluntarily set aside their own lives to help save lives, are on their way to New York City.
We are humbled by your selfless sacrifice.
In celebration and appreciation of all first responders and essential workers. 👏🏻👏🏼👏🏽👏🏾👏🏿
This is the story of Jason and Shantel. You see, Jason and Shantel love each other very much. They also love traveling and they love the classic Adam Sandler film, The Wedding Singer.
It all began when Jason reached out to United's social media team, hoping for assistance with his upcoming plan to propose. Some phone calls and one borrowed guitar later, the stage was set for Jason. Put all that together, mix in some helpful United employees and, voila, you have a truly memorable marriage proposal. Congratulations to this fun-loving and happy couple, and here's to many more years of making beautiful music together.
A big thank you to Chicago-based flight attendants Donna W., Marie M., Karen J. and Mark K. for making this proposal come to life.