Three Perfect Days: Venice
Story by Chris Wright | Photography by River Thompson | Hemispheres, May 2016
“Venice," said Truman Capote, “is like eating an entire box of chocolate liqueurs in one go." The first time you set eyes on the city, you get what he meant. Everywhere you look there's a sublimely distressed architectural relic crawling with Gothic, Byzantine, Rococo, and Neo-Classical flourishes. It's almost too much, and that's before you get to the canals.
Nestled in a crook in northern Italy, on the edge of the Adriatic Sea, Venice is laced with 170-odd waterways, which are spanned by 400-odd bridges. While the Grand Canal boasts the city's big architectural pageant, there's a special joy in chancing across a quiet residential strip of water, the gondolas replaced by workaday motorboats. In the city's six sestieri (or neighborhoods), you will not see a single car, or even a bike.
Venice trades on its looks, of course, catering to 20 million annual visitors with swish hotels, shops, and restaurants. Stand on Ponte dell'Accademia at sunrise, however, and you'll also understand why poets and artists have been drawn here for a thousand years—the very same thing that will make you mourn the moment you have to leave.
In which Chris gets lost, gets lost again, eats the head mush of a baby octopus, visits a church, and gets lost one more time.
I'm eating a spicy Thai omelet, which is a slightly unusual thing to have for breakfast—more so when you consider that I'm having it in the glow of a gilded ballroom, mobbed by marble cherubs, sitting before a window overlooking Venice's Grand Canal. This is actually not the most ornate dining room at the Aman Canal Grande. The one next door looks as if it was egged by the Fabergé kids.
The water outside is the minty blue of mouthwash, its surface mirroring the inflected arches and carved columns of the palazzi across the way, which are also visible from my room. Omelet dispatched, I head upstairs for a soak in a deep tub next to a window, then make my way outside, pausing to inspect the Old Master frescoes, the looming chandeliers.
I have prepared a detailed itinerary, which may be the most futile thing I've ever done. This is Venice, after all, a city whose topography seems to have been drawn by a myopic madman with a twitch. “Getting lost is the only place worth going to," Venetian novelist Tiziano Scarpa once said, as if we have any choice.
Taking the back route
Having abandoned my map, which is clearly faulty, I pick up another and head for Caffè del Doge, a coffee snob's paradise near the Rialto Bridge. I've arranged to meet author, cooking-school doyenne, and Venetian Contessa Enrica Rocca. I was expecting a genteel, maybe slightly doddery person. What I get is closer to Joan Rivers. “I'll eat anything," she says at one point. “If you tell me a horse has been fed the finest herbs, and its [manure] tastes good deep fried, I'll give it a try." With this, she lights a cigarette and strides off in the direction of the Rialto fish market.
The medieval market is open-sided, propped up by ranks of columns. The stalls squirm with spider crab, skate, prawn, octopus, scallop, monkfish, and squid, and the air is misted with brine. Enrica fondles the bulging belly of a scorpion fish. “It must have eaten something. Buy one, get one free!" Nearby is a horse butcher, and she goes into cooking-school mode: “You have to think of the history. When horses fell on the battlefield, the soldiers didn't think, 'Poor horsey!' They chopped the animal up and put it in a stew."
Enrica wants to take me to lunch at nearby All'Arco, one of the bacari that serve wine and cicchetti finger food. We pass a thin alley, its sides spanned by what she calls “a game of arches"—high brick buttresses to stop the buildings bumping into each other. Next, we poke around a spice shop, Drogheria Mascari, then go through an unmarked door into a produce warehouse. “This onion is incredible!" she says, holding up an onion.
Enrica Rocca, founder, Enrica Rocca Cooking School
All'Arco is a closet-size, family-run eatery crammed with locals and lapdogs. I take a windowsill and a spritz (Aperol and prosecco), followed by a succession of open-face sandwiches: baby octopus (served with head mush), mantis shrimp, baccalà Veneziana (cod paste), lard-stuffed salami. Venetians are preoccupied with the idea that they will lose their city—to rising water, to a failing sense of collective identity—and Enrica is no exception. “This is the real Venice," she says. “It is not easy to find these days."
Speaking of which: I spend the rest of the day blundering into doglegs and watery dead ends, crisscrossing the same square 37 times without ever finding the 12th-century church that, according to my map, is right here. People call Venice a small city, and it is in terms of square mileage, but unravel its snarl of alleys and you'd have Tokyo.“The thing about Venice is there are no flat surfaces. You have to think about where you put the bed, so you don't end up sleeping head down. It's not a place where you can go out and pick up a cabinet from Ikea." —Enrica Rocca
But Scarpa was right. My aimless hours in San Polo and San Marco reveal innumerable wonders: tilted bell towers, side canals strung with laundry, tumbledown palaces, crumbling courtyards, and quirky curio shops, often set to a soundtrack of bells and the flippant baritone of gondoliers. In Campo Santo Stefano, I wander into a wonderfully gloomy church, then cut across to a shop with a neon cross in the window and a sign on the door: “We open sometime."
This is Fiorella Gallery, an avant-garde clothing shop opened in the mid-1980s by a local character named Fiorella Mancini. As I browse among hand-printed coats and beaded G-strings bearing slogans like “Love My President," Mancini flings T-shirts around trying to find one that will suit me. “Here, this one is crazy," she says, holding up one with a big red skull on it. “Every expression is reality," she tells me as I make for the door, and then she gives me the T-shirt for free.
There are limits to the joy of getting lost, however. I'm only a few hundred feet from the Metropole Hotel—where I'll be dining at the Michelin-starred Met Restaurant—but it takes me an age to get there. This time, the jiggery-pokery doesn't seem so benign. After one particularly arduous loop, I throw my new map away and buy another. Also, possibly due to a combination of fatigue, hunger, and overstimulation, I've started to have unusual thoughts. Have you ever noticed that when lion heads get worn, they look like monkeys?
There is so much here that seems on the brink of falling apart or melting away. While many of the old palaces have been restored, many more are peeling and crumbling, bulging and lurching. But this too is part of the appeal. Certainly, you wouldn't want Venice to be subjected to municipal plastic surgery. The city dates back to the fifth century, and it emerged as a major world power in the 10th century. It looks its age.
I'm not feeling too sprightly myself when I arrive at the Met, but I perk up when presented with the menu, overseen by rising star Luca Veritti. “Enjoy this beautiful tree!" says the waiter, referring to a wooden block studded with wires, each pronging an amuse-bouche. For a starter, I get pan-fried scallops coated with black bread crumbs—crunchy and succulent, they may be the best I've ever had. Another highlight is the roe deer, which is liver-rich and tender, served with bacon popcorn and grapes. Dessert is a ricotta, chocolate, and pear tart, which is lovely but not entirely necessary.
I end the night at the 1930s-era Harry's Bar, fabled home of the Bellini, which tonight is crammed with Bellini-drinking out-of-towners. I order one and sit next to a young man drinking a beer. “Why not a Bellini?" I ask over the din. “Sorry," he replies, “I do not speak Italian." We're near the stop for the San Marco vaporetto, one of the water buses that ordinary people use to get around. I head out and climb aboard, then glide past the huddled palazzi and the bristling bell towers, the gondolas bobbing in our wake. There are worse commutes.
In which Chris falls in love with a view, plays Cary Grant in a water taxi, whimpers his way through a rowing lesson, and loses his ruffled shirt at the casino.
I wake up at the Gritti Palace, and I do not say this lightly.
The Gritti is one of Venice's star attractions, and has been for 120-plus years. I'm in a third-floor canal suite inspired by swinging American designer Angelo Donghia. The Venetian Gothic palazzo was once occupied by 15th-century aristocrats, and much of the decor reflects this. The Donghia, though, is pure mod. My bedroom is battleship gray, with a silvery chandelier and a curved plastic table. Beyond this is a huge lounge area dominated by two Pop paintings of the Chrysler Building (by Bobo Ivancich) and an L-shaped couch (seats 20).
Then there's the little balcony, where I stand for as long as I can afford to, gazing across at the dome of Santa Maria della Salute, built in the 1600s to celebrate the end of the city's last great plague (fingers crossed). The rising sun has tinged its Palladian facade and teeming angels a faint pink. The mouth of the canal widens here, opening out into the Lagoon and the Adriatic Sea. How do you walk away from that?
Palazzo Bovolo's external staircase
I'm having breakfast at the Bauer Palazzo, a few hundred yards to the east. The rooftop deck here has a fair view of its own, taking in the spiked campanile of San Giorgio Maggiore, the endless muddle of red roofs. As I munch on crispy bacon and plump sausages, a seagull brazenly eyeballs the plate of an adjacent diner. “Is that Gina or Gloria?" one waitress asks another, going on to explain that the restaurant has two resident gulls.
I'm waiting for Alessandro Possati, scion of the family that owns this hotel (among others) and a rising patron of the arts. After a brief hello, he whisks me over the sunny bay in a water taxi, which makes me feel like Cary Grant. Our destination is the island of Giudecca, and the old convent housing his Zuecca Project Space, a gallery for emerging artists. He has a smaller space in San Marco, and he has plans to open more, which he sees as a civic responsibility.“While many of the old palaces here have been restored, many more are peeling and crumbling, bulging and lurching. And this is part of the appeal."
“There has been a mass exodus from Venice," he says. “Often the houses don't find new life. So what we do has deeper implications than just the art itself. It's a way of bringing dignity back, breathing life into empty space." With this, he shows me around his cavernous gallery, pointing to a high window at the end. “That was to keep the girls from looking out at the local butcher and baker boys."
Giudecca used to be a run-down area, home to prisoners and exiles (Michelangelo spent a few years here in the 1520s), but it is becoming like Brooklyn or Shoreditch, a community of artists and musicians (Elton John has a place here). Still, there is a sense of melancholy about the place. “It's the island of the judged," says Alessandro. “You had to sit here and look across the water to Venice, without being there."
The inspired clutter at Libreria Acqua Alta
Next, Alessandro drops me off at the nearby San Giorgio island, which has a lovely Benedictine church and that campanile, said to offer the best views in Venice. It is indeed a fine view, giving me my first proper look at the sprawling splendor of Piazza San Marco, but I have a date with a gondolier, so I head down and catch a boat to Sacca Misericordia, in shabby-chic Cannaregio. I've decided it's not enough to ride these things; I want to learn how to operate one.
My tutor, Jane, is a no-nonsense Australian expat, part of the almost all-female outfit Row Venice. Upon her arrival at the dock, she shows me the shrimp-tail boat I'll be rowing and tells me not to fall in, and we're ready to go. As I wobble aboard, two nuns walk by wheeling shopping carts, and one of them gestures.
Waving? Warning? Maybe I should have gone with the romantic serenade for one.
Standing at the bow isn't that bad. My problems begin when I have to climb onto the slick arc at the back, which looks to me like the setting for a hilarious YouTube video. “Use your leg muscles!" Jane tells me. “Lunge back and forth!" I try to use my legs, I try to lunge, but the best I can muster is a bit of dithery splashing and a falsetto catalogue of concerns. Jane rolls her eyes, takes the oar and rows me safely back to shore.
Titian's radiant Frari altarpiece
I'm in a hurry again, so from here it's into the 14th-century Madonna dell'Orto for a look at Tintoretto's massively murky Last Judgment (Jesus at the top, do-badders below), followed by a whirlwind tour of the nearby Jewish Ghetto, and a stride-by survey of the canalside shops and bars. I do make time to try a dark La Birra di Meni, one of the 300 beers on offer at Birre da Tutto il Mondo, and (thank goodness) to pop into Libreria Acqua Alta, located 15 minutes southeast, in Castello.
The sign outside says that this is “the most beautiful bookshop in the world," which it isn't. Inside is a musty muddle of books, maps, cards, and magazines, many of them heaped in a large gondola. Gianni, the guy behind the counter, adopts a tone of mock outrage when I suggest the arrangement is haphazard. “There is a lot of system," he says, cigarette in mouth. “In this room, it's 50 percent new and 50 percent used." In the yard out back, there's a staircase and platform, maybe six feet high, built out of rotting encyclopedias. Gianni calls the structure “a way to be elevated by culture."
Lunch is at the nearby Osteria di Santa Marina, a local eatery serving traditional cuisine with a creative twist. It's a low-key place, but I find it easily enough (ta-da!) and take a seat in a small back room. Oddly, the music is a classical rendition of a song from Toy Story 2, but the food is faultless: tuna tartare with shaved truffle; tagliatelle with cuttlefish and pistachio pesto; veal cheek topped with crispy leeks; plenty of wine.
Alessandro Possati, founder, Zuecca Project Space Gallery
From here, I make my way to the Rialto Bridge, which was built in the 16th century and now stands amid the city's densest concentration of gift shops. I cross the bridge and find what I'm looking for: a tiny brick building with a dinky belfry and an oversize clock. This is San Giacomo di Rialto, which is said to date back to 421. That's a heck of a thing to think about, even with 150,000 novelty-mask retailers within earshot.
A stroll west takes me to Scuola Grande di San Rocco, one of the city's grandest confraternities. I enter an enormous and ferociously decorated room, then climb a broad stairway to the aptly named Great Hall, which is cluttered with dismal Biblical scenes by Tintoretto (Agony in the Garden, etc.). My attention turns to a row of grotesque allegorical figures carved into a wooden wall—contorted, grimacing men whose bodily parts end in stumps. Fun.“Venice is beautiful, but it is also challenging. We live on an island, with all of the physical complications this implies. There are times when you can feel isolated, disconnected from the outside world." —Alessandro Possati
A survey of local churches ends at the 14th-century Gothic behemoth Santa Maria Gloriosa dei Frari, whose brick bell tower is one of the few here that hasn't, at some point, toppled over. The Frari is one of the dominant features of the Venetian skyline, and it contains some of the city's finest religious art, including Titian's gleaming altarpiece, Assumption of the Virgin. The artist was entombed here in the 1570s after succumbing to the plague.
Right, let's eat!
A vaporetto takes me to Ca' d'Oro, close to Trattoria da Bepi Già 54. This is not a flashy place, but the food is spectacular. I have a warm salad with scampi and artichoke, followed by sweet and tender grilled eel served with polenta. The charismatic owner, Loris, took over the restaurant from his father in 1978. “This was my first baby," he says. “Since then I've had five more."
I end the night nearby at the Casinò di Venezia, which has been inviting people to throw their money away in elegant surroundings since the 1600s (Richard Wagner had a fatal heart attack here in 1883). Today, there's an odd juxtaposition of slot machines and Renaissance art, but the basic idea is the same as at casinos everywhere: You walk in with some money, you walk out with less. Time for bed.
In which Chris gets personal with Picasso, endures sensory overload at Piazza San Marco, and survives an endless Venetian anecdote.
I start the day on a vaporetto to Dorsoduro. My first stop is the sweet Art Deco interior of the hotel Ca' Pisani for a delicious breakfast of eggs, two kinds of Italian sausage, and homemade orange tart. My big job today is to hit Piazza San Marco, but first I want to explore Dorsoduro, an increasingly fashionable area whose alleys aren't quite as touristy as those across the canal. The area is also home to the city's best art museum: the Peggy Guggenheim Collection.
A warren of sculpture gardens and small rooms, the museum amounts to a who's-who of modern art (Miró and Rothko, Picasso and Pollock), but the real joy is the presentation—this used to be a private home, and it still feels like one. There's an intimacy and informality that brings the work to life. It's wonderful, especially after a couple of days of supersize religious parables.
I leave the museum and head west, pausing for a spritz at the Ai Artisti trattoria. Now, at last, I'm ready to tackle the epicenter of Venetian history, majesty, and over-the-top design: Piazza San Marco. To help me ease into the experience, I've recruited Sabrina Scaglianti, the engaging and knowledgeable proprietor of A Guide in Venice.
A quiet backstreet in Dorsoduro
Entering the square, which is flanked by grand municipal buildings, with the triumvirate of tower, church, and palace at the end, I'm reminded of the old gripes about Canaletto, whose doggedly faithful Venetian cityscapes are derided as a kind of visual accountancy. In fairness to him, it's hard to see how you could improve on this. If you were painting a van Gogh, would you stylize it, try to one-up him?
The Piazza, Sabrina tells me, was where Venice announced itself to the world. Ships would moor near the south side's looming twin columns, one of which bears a statue of St. Theodore, the city's dragon-slaying patron saint before St. Mark, and the other a winged lion, the symbol of the city and its thousand-year rebuttal of autocratic rule. Prisoners were executed between these columns, facing the 15th-century astronomical clock tower across the square so they could pinpoint the time and day of their demise.
St. Mark's Basilica is impossibly grand, a cluster of onion domes and Gothic spires, allegorical statues and solid gold mosaics. This was an expression of power rather than faith, possibly more so than the arched and crenellated Doge's Palace next door, or the skyscraping campanile. As I try to take it all in, Sabrina provides historical context, along with a little light relief. At one point, we come to a spot that used to be popular with assassins. “That's Venice," she says, lunging at me with an invisible knife. “People in masks stabbing each other and running away."
Patrizia Fiorenza (right) co-owner, Godi Fiorenza boutique
I say goodbye to Sabrina and set about exploring the palace, which was built in the ninth century and, over the years, has vanished beneath a series of mix-and-match updates—a bit of ancient Rome here, a dab of Islam there, a medieval cherry on top. The rooms in its befuddling interior range from dingy torture chambers to the Higher Council Hall, which is the size of Madison Square Garden and looks like Catherine the Great's jewelry box.
Next, I look around the glowing interior of the 11th-century basilica, which is such a dense concentration of architectural elaboration and historical consequence it makes my head hurt. For respite, I head into the nearby Caffè Florian for a cup of hot chocolate.
Good grief. Opened in 1720, this multi-chambered café is, if anything, even more ornate than the church and has hosted everyone from Lord Byron to Andy Warhol. I sit, surrounded by angels and voluptuous women, in the gilded Senate Room. David Bowie was in this very room not long ago, I am told. He had the blinds drawn and the doors closed and sat in here on his own for a few hours.“Venice has a lot of history, but we don't want to be stuck in the past. There's a sense that artisans will take the city forward, making Venice a center of excellence again." —Patrizia Fiorenza
I'm having lunch in San Polo, home to Antiche Carampane, a no-fuss trattoria adored by locals and frequented by visiting celebrities. There's a sign on the door saying “No pizza, no lasagne, no menu turistico," which is fine with me. I get tender, tasty platters of mantis shrimp and cuttlefish, scampi with orange sauce, tagliolini with baby octopus, and tiny soft-shell crabs, deep-fried and served whole. Perfetto.
I have a date now with the fashion designer Patrizia Fiorenza, who owns the San Marco boutique Godi Fiorenza with her jeweler sister, Samanta. We meet at the shop, which is very chic and very small, with a 14th-century well in the back yard, and then head out to stroll among artisanal bootmakers and indie galleries. “Venice can't get any bigger or any taller," Patrizia says, ducking into a particularly narrow alley. “People just fit themselves into the available space."
A flooded Piazza San Marco at night
As we take in the sights—including the arched external spiral staircase at Palazzo Contarini del Bovolo—I ask Patrizia to identify a local personality trait. “We have a strong sense of humor," she says. “The endless anecdote is classically Venetian. Walk along any street and there will be someone listening to a story saying, 'I have to go!'" Also, she adds, Venetians are not easily impressed by celebrity. “You can be as famous as you like here, and people will famously ignore you."
I leave Patrizia and head back to Piazza San Marco for dinner. Quadri, one of the city's most highly regarded restaurants, is strangely situated, nestled as it is among snow globes and selfie sticks. It has a relatively informal café downstairs, but the red damask walls and gilt cornices above tell a different story. The views alone are worth the price of admission—if, that is, you occupy a certain income bracket.
I have a seven-course meal that includes a rich, raw langoustine, seared sea scallops (“from our lagoon") with razor clams and black truffle, stewed cuttlefish and red shrimp with veggies and balsamic vinegar, and rib-eye steak with beet puree and smoked leek cream. It's not so much a meal as a fantastic journey, each course paired with an equally fantastic wine, and by the time the caramel millefeuille arrives I am begging for mercy.
My last stop is across the square and over the Bridge of Sighs, at the Hotel Danieli's Bar Dandolo. The bar, set beside a splendid Gothic atrium, is overseen by Roberto, who has worked here for 32 years. He makes me an Americano cocktail and I take a seat beside U.S. expat Marie Micheaux, who tells me she's the author of The Other Side of the Wall, a “paranormal memoir/psychological thriller" set in Venice. As Roberto reminisces about the celebrities who have drunk here, I'm reminded of Patrizia's earlier comment, about the Venetian propensity for yarn-spinning.
Morning at the Bridge of Sighs
“Paul Newman came here and said, 'I need a table, please, and I don't want anyone to disturb me.' So I gave him a table in the back. He stayed there for an hour and nobody recognized him." He also has a story about Bruce Willis. “He used to drink cold latte in this glass." He holds up a cognac glass. “What, that very glass?" I ask, and Roberto gives me a pitying look. “No, this kind of glass." The famously prickly Sean Connery drank here too, during the filming of Indiana Jones and the Last Crusade. “What was he like?" I ask, and Roberto shrugs. “I don't remember."
It's getting late, so I take a vaporetto to Palazzina G, the last hotel of my stay. Unlike the majority of Venice hotels, this one has forsaken the doge-for-a-day look in favor of a boutiquey feel. It's located in another canalside palace, but the interior was designed by none other than Philippe Starck, whose efforts to meld tradition and modernity are visible in his stylized take on local conventions, typified by the serpentine glass light fixtures in the restaurant and the enormous decorative mirror in my very white room.
I wake early and begin the ritual of making sure I haven't left anything under the bed. I have a little while before the water taxi arrives, so I pop down to the dock for a last look. The canal is quiet, cobalt blue. As if on cue, a flock of slow-motion cormorants goes skimming by, heading out toward the lagoon. I watch the birds round the bend, and continue watching long after they've gone.
Ink Global U.S. editor Chris Wright is finding it very hard to eat breakfast these days without any classical statues looking over his shoulder.
This article was from Rhapsody Magazine and was legally licensed through the NewsCred publisher network.
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Porto: Portugal’s surprising second city
“Second cities" or those that rank #2 in population often surprise world travelers. And second doesn't mean second-rate. Porto is Portugal's second city — so off-the-radar that many world travelers haven't even heard of it. Yet, Porto and nearby spots in northern Portugal can be delightful destinations even if you don't visit the more well-known city of Lisbon.
Old city by day
The best place to get oriented, as in most European cities, is in the old city center. Porto's Old City is so well-preserved that it's a UNESCO World Heritage Site. A 12th-century cathedral and the 15th-century Church of St. Francis, notable for interior wood carvings gilded by hundreds of pounds of gold, are mixed in with a rich collection of imposing granite, red-roofed Baroque buildings. Add 225 stairs and a stirring view to your walking tour by ascending the 250-foot-high Clérigos Church bell tower, built in 1754, which dominates the Porto skyline. Historic bridges over the Douro River and Soares dos Reis National Museum, an art museum housed in a palace, are also excellent sites to see.
Food and music by night
Porto's youthful population has turned it into a lively city after dark. You might start off the evening in the Old City at Abadia do Porto, a 1939 restaurant that serves traditional Portuguese dishes like roasted lamb and grilled octopus, or at Astoria, with its modern Portuguese fare served inside a former palace. Whether you choose a Portuguese, French or fusion restaurant, seafood is likely to be highlighted, drawing on Porto's proximity to the Atlantic and the Douro. Then, you can head to the large collection of bars and nightclubs in the nearby Galerias district, which includes Radio Bar, inside a former court building, and Gare, a disco in a tunnel that stays open until 6 a.m.
Head west to the beaches
The closest Atlantic beaches to central Porto are at Foz do Douro (mouth of the Douro), just 20 minutes away by city bus. But why settle? In a rental car you can explore Atlantic beaches and beach towns that extend for hundreds of miles along Portugal's coastline. Two of the best are Foz do Minho, the nation's northernmost oceanic beach that's just across the Minho River from Spain, and Quiaios, a dune-fringed paradise of sand south of Porto. Many beaches in northern Portugal are cradled in coves protected by rocky promontories, similar to northern California and Oregon beaches.
Or east to the wine country
The Douro Valley wine region is another World Heritage Site and one of the world's best and most scenic wine regions. It's up the Douro River from Porto by boat or 90 minutes by road. Namesake port wines and other fortified wines are the region's signature beverages, which can be sampled at tasting rooms on the Douro along N-222, a wine road that's been called the world's most scenic drive. While you're in the area, check out the wine and anthropology museums in the wine towns and yet another World Heritage Site — Coa Valley Archaeological Park — known for its prehistoric rock carvings.
Portugal's Mediterranean climate and coastal breezes bless it with mild weather year round, as the average temperature ranges from 57 degrees (and rain) in January to 78 degrees (and a little rain) in August. Whenever you come, there's no need to learn Portuguese as English is spoken even more widely than elsewhere in Western Europe. Once you arrive, rent a car only if you don't mind ridiculous drivers. The trains are more relaxing — light-rail and subway trains crisscross the Porto area and funicular cable cars climb its steepest hills. There's even a scenic train that follows the Douro nearly to Spain, with a roundtrip fare of only about $30.
Portugal requires that visitor passports don't expire until at least three months after the arrival date, so check that. Next, buy some Euros (for a great exchange rate) and reserve a flight. United Airlines flies nonstop from New York/Newark to Porto and MileagePlus® award miles can be redeemed to cover accommodations and Hertz rentals. Go to united.com or use the United app to plan your trip.
United 787-10 Dreamliner launch
Story was contributed by: Jennifer Lake | Photography: Alicia of Aesthetica
It was a typical Monday morning. I'm sitting at my desk at work, drinking coffee, reviewing my to-do list for the week. All around me, heels are clacking through the office and phones ring intermittently. However, this particular Monday morning was different. Ultimately, I would receive an offer from my favorite airline for a collaboration to participate in the United 787-10 Dreamliner launch from Los Angeles LAX to New York/Newark EWR. Read the full story here featured on Style Charade.
Fit for the runway: We begin testing new uniforms
Last year we announced new partnerships with Tracy Reese, Brooks Brothers and Carhartt — best-in-class fashion and apparel designers — to help reimagine uniforms for more than 70,000 of our employees. Focusing on high quality fabrics, improved breathability and overall enhanced fit, our goal is to design and develop a more cohesive collection that looks good, feels good and enables employees to perform at their best on behalf of our customers.
United employees can learn more on the uniform designs by visiting Flying Together.
An insider's guide to Boston
Boston is a pack-it-all-in kind of place. Founded in 1630, one of America's oldest cities does many things well. Boston's many claims to fame include many of America's oldest historic landmarks and one of its oldest ballparks. It's a destination for history buffs, culture vultures, foodies, sports fans, families and more. No matter who your travel companions are or what they're interested in, everyone will find something to pique their interest in Beantown.
Getting there & around town
Fly direct to Boston's Logan International Airport (BOS) from many U.S. cities — visit united.com or use the United app to book your flight. Flights are 90 minutes from New York, two hours from Cleveland and five to six hours from California. From Logan International Airport, it's easy to hail a taxi, use ridesharing apps or take public transportation. If you want to take the scenic route, take a water taxi across Boston Harbor directly into downtown.
Downtown Boston is easy to navigate. It's walkable and taxis are plentiful. The MBTA, Boston's public transportation system, offers affordable access to Cambridge, many attractions and the suburbs. Keep in mind it's one of the oldest transportation systems in the country, so expect a few bumps. Because the city is dense, parking can be expensive or hard to find, so avoid driving if you can.
When to visit
Summer and fall are the most popular seasons to visit. Summer is prime time to enjoy Boston's many parks, outdoor eateries, open-air concerts and baseball games at Fenway Park. Mild fall weather, beautiful autumn foliage and Halloween festivities in nearby Salem, Massachusetts make October one of Boston's busiest months. The city also sees an influx of visitors for the Boston Marathon in April. You'll find smaller crowds and more affordable prices in winter, but brace yourself for the cold.
What to do
There's so much to take in just by walking through Boston's cobblestoned streets. Downtown is quaint, compact and easy to explore by foot. The small city is packed with historic sites, New England's finest food, proud sports fans and friendly locals.
As the birthplace of the American Revolution, Boston's historic sites are an attraction in themselves. Walk the 2.5-mile Freedom Trail to visit 16 of them around the city, including Revolutionary-era museums, churches, buildings and an impressive warship. Faneuil Hall Marketplace is on the trail, too, and is one of Boston's top attractions, with plentiful shopping, dining and live music. Not much of a walker? Boston Duck Tours operate land-and-water historic tours on World War II-inspired vehicles, which transform from truck to boat mid-tour.
Many museums and sites are tucked along Boston Harbor. The waterfront is always bustling with activity year-round. The harborwalk is the perfect place to meander and explore without a strict agenda. Plan to visit a major attraction or two, but leave time to enjoy the scenery or to pop into a café for a coffee and sweet treat (award-winning Flour Bakery + Cafe is a local favorite).
Deemed the “Athens of America," Boston boasts not only some of the country's oldest and most architecturally significant buildings, but also a thriving arts and culture scene. You could spend your entire trip touring its dozens of world-class museums. Take in classical music at the famous Boston Symphony Orchestra, or take a leisurely stroll through Boston Public Garden and Boston Common, the city's most well-known public parks. Riding the giant Swan Boats through the Public Garden lagoon is a kitschy, yet delightful experience, especially for kids.
What to eat
What must you absolutely eat in Boston? In short, everything. Long ago the city was nicknamed Beantown, allegedly after slow-cooked molasses baked beans served to sailors and traders. Today, Boston continues its reputation as a great eating city. From clam chowder to cannoli, the most popular dishes here are often hearty and decadent. Boston is also known for fresh lobster rolls, roast beef sandwiches and, of course, Boston cream pie.
Ask any Bostonian where to find “the best" of anything, and everyone will recommend a different spot. Cannoli from Mike's Pastry, Boston cream pie from Omni Parker House (where it was invented) and the roast beef 1000 sandwich from Cutty's frequently top the must-try lists. If you make it to a ball game at Fenway Park, Fenway Franks are a Boston staple.
Our role in ‘Spider-Man™: Far From Home’
In Columbia Pictures upcoming release in association with Marvel Studios, "Spider-Man™: Far From Home," our web-slinging hero finds himself – yep, you guessed it – far from his home in New York City. And since flying is one of the few superpowers Spider-Man doesn't possess, we gave him a little help, meaning United is featured in the film.
The scenes of Peter Parker and his pals traveling to Europe take place on one of our Boeing 777s with the all-new United Polaris® business class, and several of our employees – including members of our Tech Ops, Inflight, Flight Operations and Airport Operations teams – served as actors and production support during shoots at New York/Newark (EWR) and London-Stansted (STN).
London-Heathrow (LHR) Customer Service Representative Manjit Heer and LHR Cargo Warehouse Operations Manager Richard Miller were background extras on board, and multiple flight attendants had a role, including San Francisco (SFO) Flight Attendant Tammy Harris.
"It was extremely surreal," said Tammy. "I was in my element because I was on the plane in uniform, but not really, because I'm not an actor."
Tammy said she hit her mark and delivered her line with gusto, and she's excited to see if she made the final cut when "Spider-Man™: Far From Home" hits worldwide theaters this summer.
"Hopefully, I'll have my two seconds of fame and all will be well," she joked.
Los Angeles (LAX) Aircraft Maintenance Supervisor Fernando Melendez is a veteran of several film shoots but said this one was his favorite. When the production went to London, he was one of five members of LAX Tech Ops who went over to look after our airplane and make adjustments to its interior based on the filmmaker's needs.
"When we parked the plane at Stanstead, there were lights and cameras surrounding us. It was like the plane was the star of the movie," he said. "Each day, we would work with the assistant director; he would go through and say, 'Okay, for this shoot we need these seats, or these panels removed,' so they could get the camera angles. Pretty much, the airplane was our responsibility; we opened it in the morning and closed it at night. We were the first ones there and the last ones to leave every day."
Fernando said the actors were all very gracious and engaging, and said the whole experience was fantastic from start to finish. It also earned him a little cooler cred with his 18-year-old son, who is a massive Marvel fan.
Leading up to the film's premiere this year, there will be plenty of ways for employees and customers to get into the Spidey spirit in anticipation of our cameo. Stay tuned for more details.
Peter Parker returns in "Spider-Man™: Far From Home," the next chapter of the Spider-Man™: Homecoming series! Our friendly neighborhood Super Hero decides to join his best friends Ned, MJ, and the rest of the gang on a European vacation. However, Peter's plan to leave super heroics behind for a few weeks are quickly scrapped when he begrudgingly agrees to help Nick Fury uncover the mystery of several elemental creature attacks, creating havoc across the continent!
Directed by Jon Watts, the film is written by Chris McKenna and Erik Sommers based on the Marvel Comic Book by Stan Lee and Steve Ditko. The film is produced by Kevin Feige and Amy Pascal. Louis D'Esposito, Victoria Alonso, Thomas M. Hammel, Eric Hauserman Carroll, Stan Lee, Avi Arad and Matt Tolmach serve as executive producers. The film stars Tom Holland, Samuel L. Jackson, Zendaya, Cobie Smulders, Jon Favreau, JB Smoove, Jacob Batalon, Martin Starr, with Marisa Tomei and Jake Gyllenhaal.
"Spider-Man™: Far From Home" makes its way to North American theaters on July 5, 2019.
What to expect from our improved app
20 million miles and counting...
On November 7, while flying from Newark Liberty International Airport to Los Angeles International Airport, United customer Tom Stuker made history when he reached 20 million miles flown on a single airline. We were fortunate enough to capture the milestone he reached with us.
To mark the special occasion, we hosted a celebration in Mr. Stuker's honor at the United Polaris lounge at O'Hare International Airport on Saturday. The celebration was delayed a couple of months, so Mr. Stuker could celebrate the event with his family.
The party included a room full of employees, media members and Mr. Stuker's friends and family enjoying food, cocktails, stories and laughs. To thank him for his long-standing loyalty to United, we also presented Mr. Stuker with gifts made specially for him.
"United makes my dreams come true," Mr. Stuker said to the room full of people.
He also praised United's MileagePlus program, the United Polaris lounges across our system and Oscar's leadership of the airline but, most of all, he praised the service he receives from our employees.
"My favorite part of United is the people. United is such a big part of my life…you are a family to me," he said addressing the United employees. "It would take me days and days and days to say thank you in the right way to the right people. They all know me by now and know how much I care about them as people, how much I care about this airline and its success, and how much I care about the greatest leader this airline has ever had, Oscar."
Bora Bora: The most beautiful island in the world
Each week we will profile one of our employee's adventures across the globe, featuring a new location for every employee's story. Follow along every week to learn more about their travel experiences.
By Chicago-based United Club Customer Service Representative Amile Ribeiro.
They say beauty is in the eye of the beholder. I know it can be very subjective but, once you set your eyes on it, I'm sure you'll agree with me: Bora Bora is the most beautiful island in the world.
There are very few things that can get me out of bed early in the morning, and airplanes are one of those things. We were already in Tahiti and woke up at the crack of dawn to catch our quick flight to Bora Bora. After checking in at the airport and getting a quick breakfast, we headed over to the gate to line up for our flight. Air Tahiti has an open seating arrangement, and we wanted to make sure we got the best possible seats. We were able to secure two windows seats. Travel tip: Sit on the left side of the plane when landing in Bora Bora. We took off from Papeete and within minutes we were flying over Mo'orea. Then we flew around Ra'i ātea and Taha'a, and finally arrived in Bora Bora, the island that Polynesians call "First Born." Pora Pora is the actual local pronunciation, but the first explorers misunderstood it and 'Bora Bora' stuck. Though after setting foot on the island, I've come to call it "Paradise on Earth."
At the airport we were met by a representative of our resort, given flower leis and directed to our high-speed boat. I couldn't believe the color of the water; it was as if Paul Gauguin himself had painted it. After a thrilling ride, we reached our hotel's dock, where a local playing the ukulele welcomed us. We were then given a tour of the astonishing property and were taken by golf cart to our overwater bungalow. We have stayed in many beautiful properties around the world, but when we opened the door of our bungalow our jaws dropped. It is truly a one-of-a-kind experience that all should have at least once in their lifetimes. And worth every penny. The view of majestic Mount Otemanu is something right out of a fairy tale. After the sun set, the nighttime dance show was equally enchanting.
We had planned to be in Bora Bora during the final leg of the famous Hawaiki Nui Va'a canoe competition, which happens to be a major event in the cultural life of French Polynesia and has the reputation for being the toughest canoe race in the world. The center stage was at the island's most beautiful beach, Matira. We stood in awe as the winners reached the finish line after several hours (and days before that) of frantic paddling from island to island, showcasing the power of human strength and endurance. Besides being an incredible sporting challenge, it is also a colorful spectacle that filled the beach with flower-clad women and the air with the pulsating beat of drums. We were also able to celebrate and dance with them later that night at the local ball in Vaitape (Bora Bora's largest city). It was a marvelous way to get a deeper understanding of another culture!
Besides having the time of our lives at the resort's infinity pools, inner lagoons and beach, we also went to the Turtle Center and had a chance to feed these amazing creatures while they're being rehabilitated to go back into open waters. From there, we took a boat tour of the main lagoon and went swimming with stingrays and sharks. Few things scare me in life, and sharks are on the very top of that short list, but I mustered the courage and what a thrill it was! To commemorate my bravery on the last day of our trip, I got my very first tattoo: a hammerhead shark. Polynesians believe that such sharks act as guardian angels to humans and protect us from the Great White. My husband got a Polynesian design that was custom made just for him, and it represents travel, freedom and courage. We also got a set of matching Polynesian wedding bands. Since the art of tattoo originated in Polynesia, this is the most enduring souvenir one can get from such an amazing culture, but I'm sure the memories of our trip will also stay with us forever!
The feedback from customers and employees was clear: we needed to improve our boarding process. As part of our ongoing efforts to put customers at the center of everything we do, we identified boarding as an opportunity to improve the airport experience. We tested a variety of different boarding processes on thousands of flights across multiple airports. Best practices emerged from each test, and combined, they now form what we are calling "Better Boarding".
Better Boarding consists of three key improvements
Less time in line:
By reducing the number of boarding lanes, there is more space for customers to enjoy the gate areas, many of which have been completely remodeled with more comfortable seating and in some airports, the ability to have food and drinks from within the airport delivered directly to the gate area. Over the years, we have invested millions of dollars in our terminals, and now with less time spent standing in line, customers will have more time to dine, shop, relax, work or enjoy a United Club℠.
Simplified gate layout
Say goodbye to the five long lines we see today
Group 1 will board through the blue lane.
Group 2 will board through the green lane, followed by groups 3, 4, and 5.
Late arriving customers in Group 1 and 2 will use the blue lane.
Customers in groups 3, 4, and 5 always use the green lane.
We are providing customers with more information throughout the boarding process so that they feel more at ease, and more equipped with the latest information about their flight. Customers with the United app can receive a push notification once their flight starts boarding. Customers will only receive the notification if they've opted in for push notifications and have a mobile boarding pass in the app's wallet.
Be in the know about boarding
Customers will receive boarding notifications through the United app (if they've opted in for notifications).
Improved gate area digital signage to guide customers through boarding.
Balanced groups and better recognition:
United MileagePlus® Premier 1K® customers will now pre-board and United MileagePlus Premier Gold customers will be boarding in Group 1. For more information on our boarding groups, visit: https://www.united.com/web/en-us/content/travel/airport/boarding-process.aspx
Improved premier customer recognition
We're happy to make them happy
Improved premier recognition and better positioning of customers to create balanced boarding groups.
The new Better Boarding process is just one of the steps we are taking to improve the customer experience. We will continue to collect feedback from customers on ways we can further improve boarding and you may receive a post-travel survey to tell us more about your experience
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Neighbors, coworkers, parents, protectors, heroes. All of these labels and more encompass the men and women whose devotion to our country serves as the truest embodiment of the American spirit. We're talking about Veterans. Join host Phil Torres as he heads to our nation's capital to learn more about these heroes and to explore just how many United employees are veterans on this Big Metal Bird.
From players and personnel to thousands of pounds of equipment, it takes not only a game plan, but a team to get the San Francisco 49ers to their next game and back all within 24 hours. This process is a little thing in the airline business we call chartering. Learn more about how our Charter team gets professional sports teams to their away games and back on the newest episode of Big Metal Bird.
On March 8, 2018, we announced a new global relationship with Special Olympics, an organization we've partnered with for many years focusing on supporting the spirit of inclusion with our employees through local communities and through our Charity Miles Program. United's increased sponsorship includes support for major Special Olympics events, including the Special Olympics 50th Anniversary celebrations in Chicago, site of the very first International Special Olympics Summer Games in 1968, and the 2018 Special Olympics USA Games in Seattle.
In addition, United will engage with local Programs in our key markets around the world. Special Olympics embodies our shared purpose to connect people and unite the world. With more than 5 million athletes and 1 million coaches and volunteers in 172 countries, our employees and customers will join forces with Special Olympics to achieve our shared vision of inclusion. Together, we hope to end discrimination against people with intellectual disabilities.
Our relationship with Special Olympics represents a continued effort to break down barriers and further build on the organization's remarkable legacy by engaging our customers and employees around the world. Working together, we created new training that specifically reflects insights from Special Olympics, including training scenarios with real-life situations that individuals with intellectual disabilities face when traveling. By the end of 2018, more than 60,000 United frontline employees will have participated in the new training modules that reflect Special Olympics insights as United takes steps to deliver a world full of inclusion.
Check back this summer for coverage from Special Olympics 50th Anniversary celebrations in Chicago and 2018 Special Olympics USA Games in Seattle.