Frankfurt’s first Fantasy Flight - United Hub

Frankfurt’s first Fantasy Flight

By Rachel Landgraf, December 20, 2019

Michaela Selinger-Roudabush, United's Frankfurt am Main Airport general manager, remembers the moment she learned that Frankfurt was going to host its first Fantasy Flight.

"It all started when London had their Fantasy Flight last year," recalled Michaela. "I went to it and loved it. So then I applied to have it in Frankfurt because there had never been a Fantasy Flight in Germany before."

On Saturday, December 7, that changed when more than 70 children from Die Arche, an organization that supports socially disadvantaged children and young people in Germany's inner cities, made their way to Frankfurt for a trip to the Nordpol.

"They all had big eyes as we entered the airport because everything is new," said Stephanie Kiefer, head of Die Arche Frankfurt. "Their circumstances are poor, so to be able to do this and keep the smiles on children's faces, it's great!"

After munching on breakfast while writing letters to Santa, the children began their trek to the gate where a decorated Boeing 777 waited to take them to the Nordpol. As they walked, they enjoyed learning about the different types of work at the airport and going through security — and they jumped with excitement when they saw their flight on the big departures board.

Once on board, they were mesmerized by the plane and cockpit.

"Every five minutes, something new happens and the kids are like, 'Momma, look here!' or 'Did you see that?'" said Gordena Adgefska, who attended the Fantasy Flight with her daughter. "The whole day my daughter has been laughing and she has this sparkle in her eye."

At the Nordpol, the children were greeted with a DJ, photo booth, lunch, gifts, holiday face paint and more before Santa arrived and gave them each a present.

"We often get invitations to attend things, but this one is really special and something you can't buy," said Stephanie. "It's that kind and caring aspect that is shown to every child while being in an environment that's diverse and international that makes it so special."

Frankfurt's first Fantasy Flight was made possible thanks to the incredible work of 40 volunteers.

"It's fun work and we could not have done it without the team we had," said Michaela. "The kids just had so much fun and really enjoyed themselves. My feet hurt, but it was all worth it!"

And once Michaela and the rest of team Frankfurt's feet get a little rest from the big day?

"Oh, we're ready for round two!" exclaimed Michaela.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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