United Sends Medical Volunteers To NYC, NJ and California - United Hub

Sending medical volunteers to NYC, New Jersey and California

By The Hub team, April 10, 2020

During this unprecedented health crisis, we're doing what we can to support the communities where our employees and customers live and work. As part of our efforts, we're providing free round-trip flights for doctors, nurses and other medical professionals traveling to New York City, New Jersey and California.

In New York City, we're partnering with the Mayor's Fund to Advance New York City and a network of medical volunteer organizations, including The Society of Critical Care Medicine, to coordinate travel. "It is our hope that providing air travel at no cost will allow additional dedicated volunteers and first responders the ability to reach the Tri-State area, that has been hit hardest by COVID-19," said Jill Kaplan, President, New York / New Jersey for United Airlines. Those interested in volunteering or learning more about the program can visit the New York City Health's website.

"Our frontline healthcare workers are heroes. We are profoundly grateful to them for their unwavering commitment to support our communities and medical providers at this time of exceptional need," said California President Janet Lamkin. In partnership with California Governor Gavin Newsom, those interested in volunteering or learning more about the program can visit the California State website.

We're working with local government agencies and their non-profit partners to ensure qualified medical professionals have the proper housing and transportation to enable them to effectively offer their services. Additionally, we're collaborating with a network of professional medical volunteer organizations to help enlist volunteers.

We plan to expand this program to other communities who are also facing unprecedented need of the same support within the coming days and weeks to allow more volunteers to help in the places that need them most.

United Cargo operates more than 11,000 cargo-only flights in one year

By The Hub team, March 19, 2021

On March 19, 2020, United operated its first flight carrying cargo without passengers on board. While the passenger cabin was empty, its cargo hold was completely full, carrying more than 29,000 pounds of commodities from Chicago O'Hare International Airport (ORD) to Frankfurt Airport (FRA).

A year later, United Cargo has operated more than 11,000 cargo-only flights carrying more than 570 million pounds of freight. To support the COVID-19 pandemic recovery efforts, United Cargo has also transported more than 113 million pounds of medical and pharmaceutical products on both cargo-only and passenger flights as well as approximately 10 million COVID-19 vaccines, providing global communities access to the items they have needed most.

10 tips for spring travel

By The Hub team, February 24, 2021

Whether you haven't flown with us for a while or just need a quick refresher before your spring trip, read this list of tips to know before your flight and arrive at the airport travel-ready:

1. Download the United app for contactless bag check, travel assistance and more

Before your flight, download the United app to view your flight status, check in, sign up for flight notifications, locate departure gates, access our free personal device entertainment when available and more. We've also updated our app with new features that can make your trip a little safer, including contactless bag check.

Don't forget to use Agent on Demand for help with any and all questions you may have before your flight. This new capability is available at all our U.S. hub airports and allows you to use your own mobile device to contact a customer service agent via phone, video or chat to help with day-of-travel questions while you're at the airport. Learn more about Agent on Demand here.

United joins UNICEF COVAX initiative

By The Hub team, February 19, 2021

This week, we were honored to become the first U.S. airline to join the UNICEF Humanitarian Airfreight Initiative to combat the COVID-19 pandemic by transporting the vaccine and other critically needed supplies to underserved areas of the globe.

"We are committed to helping the global community in any way we can, and we all must work together to do our part to bring this health and humanitarian crisis to an end," said Director of Cargo Specialty Products Manu Jacobs.

We will leverage our expertise to transport these critical pharmaceutical and healthcare shipments around the world safely, efficiently and expediently. We are proud to partner with the United Nations to support this global effort and provide equitable access to COVID-19 vaccines.

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