United TSA modernize screening experience at Hubs - United Hub

United Airlines, TSA to Modernize Airport Screening Experience for Customers at Hub Cities

July 20, 2016

CHICAGO, July 20, 2016 /PRNewswire/ -- United Airlines and the Transportation Security Administration (TSA) today announced plans to further modernize the airport security experience at several of the airline's largest hubs, marking the latest phase of an ongoing, collaborative strategy between United and the TSA to increase efficiency at security checkpoints and provide greater convenience for customers when applying for expedited screening.

As part of a joint initiative to improve the overall screening experience for customers, United, in collaboration with the TSA, will install state-of-the-art, automated security lanes, add permanent TSA Precheck® enrollment centers at convenient locations and redesign security checkpoints at several of the airline's most-frequented hub airports.

"We are working every day with the TSA to develop and launch innovative ways to improve the airport experience for our customers," said Greg Hart, United's executive vice president and chief operations officer. "These improvements demonstrate United's commitment to use the latest technology to ensure our customers have a reliable and enjoyable experience every step of their journey."

Automated Screening Lanes

United will debut the automated lanes at Newark Liberty International Airport, the airline's premier Trans-Atlantic gateway, this fall. When United, in collaboration with the TSA, completes the installation, the entire centralized security checkpoint at Terminal C in Newark Liberty will feature 17 automated lanes. The airline plans to install additional automated lanes at its hubs in Chicago and Los Angeles later this year.

The new lanes enable up to five customers to fill their individual bins simultaneously and move through the screening process quicker, even if TSA agents need to perform additional screening on a customer further up the queue. The lanes also utilize a parallel conveyor system that automatically returns empty bins to the front of the queue.

Redesigned and Modernized Security Checkpoints

In addition to installing automated security lanes, United is building and redesigning checkpoints at several hubs throughout the airline's network that will dramatically improve the customer experience. Key initiatives include:

  • Installing audio and visual enhancements utilizing cutting-edge technology in the security queuing area to provide customers with more information.
  • Consolidating four checkpoints into one new, centralized checkpoint at Newark Liberty.
  • Redesigning security checkpoints at Chicago O'Hare.
  • Constructing a new, state-of-the-art customer check-in area and a consolidated security screening checkpoint in Terminal 7 at Los Angeles International Airport.

TSA Precheck Enrollment Centers

United and the TSA recently announced the opening of a temporary TSA Precheck enrollment center at United's signature space at Penn Station in New York City and will install a temporary enrollment center in the lobby of the Willis Tower in downtown Chicago  in August. These off-airport sites will provide the airline's customers with the ability to complete the entire TSA Precheck enrollment process without needing to visit an airport location. 

Later this summer, United and the TSA also plan to open permanent enrollment centers at the airline's hub airports in Chicago, Newark, Houston, Los Angeles and San Francisco, offering more customers greater convenience when applying for TSA Precheck status. United and the TSA currently have permanent TSA Precheck enrollment centers at the airline's hubs in Denver and Washington-Dulles.

Additionally, United is enabling members of its award-winning MileagePlus loyalty program to redeem miles later this summer when applying for TSA Precheck status.

About United

United Airlines and United Express operate more than 4,500 flights a day to 339 airports across five continents. In 2015, United and United Express operated more than 1.5 million flights carrying more than 140 million customers. United is proud to have the world's most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 720 mainline aircraft, and this year, the airline anticipates taking delivery of 21 new Boeing aircraft, including 737 NGs, 787s and 777s. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. For more information, visit united.com, follow @United on Twitter or connect on Facebook.

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SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines to Host 'United Next' Investor Event to Discuss Company Strategy

June 22, 2021

CHICAGO, June 22, 2021 /PRNewswire/ -- United Airlines will hold an investor event to provide an update on the Company's strategy. The event will take place on Tuesday, June 29 at 8:00 a.m. EDT and a live, listen-only webcast of the presentation will be available at ir.united.com.

United Advances Innovation Through Corporate Venture Capital Fund

United Airlines Ventures will invest in high-potential companies focused on sustainability, aerospace, and other innovative technologies
June 10, 2021

CHICAGO, June 10, 2021 /PRNewswire/ -- United Airlines launched a new, corporate venture fund today – United Airlines Ventures – that will allow the airline to continue investing in emerging companies that have the potential to influence the future of travel. The new fund will concentrate on sustainability concepts that will complement United's goal of net zero emissions by 2050 - without relying on traditional carbon offsets - as well as revolutionary aerospace developments and innovative technologies that are expected to create value for customers and United's operation.

Warriors, United Airlines Launch Franchise Fund

Four-Month Program Will Support Small Business Advancement Goals, Provide Resources For Business Growth

June 08, 2021

SAN FRANCISCO The Golden State Warriors and United Airlines announced today the launch of Franchise Fund, a program designed to support minority-owned Bay Area small businesses. For a video explaining Franchise Fund, click here.

United Adding Supersonic Speeds with New Agreement to Buy Aircraft from Boom Supersonic

First U.S. airline to sign commercial agreement with Boom Supersonic

New aircraft will cut travel times in half and operate on up to 100% sustainable aviation fuel

June 03, 2021

CHICAGO and DENVER, June 3, 2021 /PRNewswire/ -- United Airlines today announced a commercial agreement with Denver-based aerospace company Boom Supersonic to add aircraft to its global fleet as well as a cooperative sustainability initiative – a move that facilitates a leap forward in returning supersonic speeds to aviation.

Flying with Pride: United, Chase and Visa Join Forces in Support of LGBTQ+ Equality

Eligible United MileagePlus Visa Cardmembers earn five total miles for every dollar donated to charities supporting the LGBTQ+ community - up to $1,000 per eligible card
June 01, 2021

CHICAGO, June 1, 2021 /PRNewswire/ -- In celebration and support of Pride Month, United Airlines, Chase and Visa are collaborating to reward United Visa Cardmembers who donate to non-profit LGBTQ+ organizations. Between June 1 and June 30, 2021, eligible United MileagePlus Visa Cardmembers will receive five total miles for every dollar up to $1,000 in donations per eligible card made to the following organizations:

United Names Chief Customer Officer Toby Enqvist Executive Vice President

A 25-year industry veteran, Enqvist's promotion reflects airline's commitment to customers
May 28, 2021

CHICAGO, May 28, 2021 /PRNewswire/ -- United announced today that Chief Customer Officer Toby Enqvist has been named the airline's newest executive vice president. Enqvist was promoted yesterday by the United Airlines Holdings, Inc. Board of Directors. The promotion is effective immediately.

United Airlines to Present at the Bernstein 37th Annual Strategic Decisions Conference

May 28, 2021

CHICAGO, May 28, 2021 /PRNewswire/ -- United will present at the Bernstein Strategic Decisions Conference on Thursday, June 3. The presentation will begin at 2:30 p.m. CT / 3:30 p.m. ET.

The live webcast will be available on the investor relations section of United's website at ir.united.com. The company will archive the audio webcast on the website within 24 hours of the presentation, and the webcast will be available for a limited time.

About United

United's shared purpose is "Connecting People. Uniting the World." For more information, visit united.com, follow @United on Twitter and Instagram or connect on Facebook. The common stock of UAL is traded on the Nasdaq under the symbol "UAL".

 

SOURCE United Airlines

For further information: United Airlines Worldwide Media Relations, +1-872-825-8640, media.relations@united.com

United Airlines Names Edward 'Ted' Philip as Non-Executive Chairman of Its Board of Directors

May 27, 2021

CHICAGO, May 27, 2021 /PRNewswire/ -- United Airlines Holdings, Inc. (UAL) today announced that Edward "Ted" Philip will assume the role of non-executive chairman of the board of directors. Philip has served as a United board member since 2016, and as lead director since May 2020. Philip brings nearly three decades of corporate leadership across several industries.

United Sweepstakes Gives Vaccinated Customers a Shot to Win Free Flights, a Year of Travel

"Your Shot to Fly" sweepstakes aims to encourage COVID-19 vaccinations in support of the Biden administration's national effort to encourage people to get vaccinated

United is only U.S. airline where customers can upload COVID-19 testing and vaccination records directly to the airline's app and website via the Travel-Ready Center

May 24, 2021

CHICAGO, May 24, 2021 /PRNewswire/ -- United Airlines is offering its loyalty program members the chance to win free flights for a year's worth of travel, in support of the Biden administration's national effort to encourage more people to get their COVID-19 vaccination.

Under the terms of the "Your Shot to Fly" sweepstakes, any new or existing MileagePlus® member who uploads their vaccination records to the airline's mobile app or website between today and June 22 can be entered to win a roundtrip flight for two, in any class of service, to anywhere in the world United flies. United will give away 30 pairs of tickets throughout the month of June. In addition – on July 1 United will announce five randomly selected lucky MileagePlus members who have entered our sweepstakes for a grand prize of travel for a year for themselves and a companion – also in any class of service, anywhere in the world United flies. For video and photos of the upload process, click here.

United Airlines Applauds Spain's Decision to Reopen to Vaccinated Travelers

United flies to more European destinations than any other U.S. carrier; United will expand its service to Italy and Spain which are opening to tourists
May 21, 2021

CHICAGO, May 21, 2021 /PRNewswire/ -- United Airlines applauds Spain following its decision to reopen travel to vaccinated visitors beginning June 7. The announcement comes following the European Union Council's formal recommendation that EU Member States can reopen to fully vaccinated tourists and United looks forward to welcoming back customers on over 30 daily flights to 16 destinations in Europe this summer, including service between New York/Newark and Barcelona and Madrid.

United to Present at the 14th Annual Wolfe Research Global Transportation & Industrials Conference

May 20, 2021

CHICAGO, May 20, 2021 /PRNewswire/ -- United will present at the 14th Annual Wolfe Research Global Transportation & Industrials Conference on Tuesday, May 25. The presentation will begin at 12:00 p.m. CT / 1:00 p.m. ET.

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