2017 at United: A first-place finish, a record-setting year - United Hub

A first-place end to a record-setting year

By The Hub team, January 04, 2018

The numbers are in and it's official: 2017 was another record year at United as we continue on our quest to set new standards for reliability. We wrapped up December by topping our primary competitors with the most on-time departures and arrivals and fewest cancellations for the month, capping off a year filled with all-time bests.

Among our highlights last year:

  • 59 days with zero cancellations setting a new company record
  • 145 hours without a cancellation, setting a new company record (set in April)*
  • Best single-day on-time departure rate on Thanksgiving Day, when 89.1 percent of our flights departed on time, setting a new company record
"We all knew that it was going to be tough to top what we accomplished in 2016," United's Chief Operations Officer and Executive Vice President Greg Hart said in a letter to employees, "but not only did you shatter the previous year's records, you did so amid some of the most challenging circumstances in the history of our airline. You define professionalism and commitment, and we get better every year because of your hard work. I can't wait to see the new heights you reach in 2018."

United cargo-only flights transport critical goods

By The Hub team

When the pandemic began, United Cargo knew it would be critical to utilize its fleet, network and industry-leading pharmaceutical handling processes to transport a COVID-19 vaccine when the time came.

Connecting vaccines to the world: United responds to mass distribution effort

December 22, 2020

On November 27, United Airlines became the first commercial airline to safely deliver the first batch of Pfizer and BioNTech's COVID-19 vaccine into the U.S. thanks to a coordinated effort between United's cargo, safety, technical operations, flight operations, regulatory and legal teams.

Now as the entire shipping and logistics industry bands together to widely distribute vaccines, United is leveraging all of its flights, including cargo-only and those carrying passengers, to transport millions of vaccines to destinations throughout our network, including Honolulu, Guam and Saipan – the first of any carrier to do so.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Airline and its customers use crowdsourcing platform - Miles on a Mission - to donate more than 11 million miles for charities like the Thurgood Marshall College Fund, College to Congress and Compass to Care
By United Newsroom, December 01, 2020

CHICAGO, Dec. 1, 2020 /PRNewswire/ -- United is inviting MileagePlus members to give back on Giving Tuesday and throughout the holiday season by donating miles to nearly 40 non-profits through United Airlines' crowdsourcing platform, Miles on a Mission. Non-profits like Thurgood Marshall College Fund, College to Congress and Compass to Care are attempting to raise a total of more than 11 million miles to be used for travel for life-saving health care, continued education, humanitarian aid and more. United will match the first 125,000 miles raised for each of these organizations to help ensure they meet their goals.

United Raises Miles for Dozens of Non-Profits that Rely on Travel

Why we fly

By The Hub team, November 27, 2020

In October 2019, we launched a first-of-its-kind airline miles donation platform, Miles on a Mission. In the inaugural year, MileagePlus members donated over 70 million miles, with United matching over 20 million miles, to 51 organizations. These miles have allowed for these organizations to do important, life-changing, life-saving work in the communities we serve around the globe.

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